Romeoville Hotels

Easy to find

Need heavy curtains to block out bright parking lot lights

None

The Assistant General Manager was rude. Needs training on customer service. General appearance of the hotel is really poor.

Had the basic nessesities, staff was friendly, Parking was easily accessible.

not as in good condition as I'd like. not easily accessible from the highway.

nothing

my room

Staff that we talked to were polite and kind, however when we had to return to the hotel to retrieve something left behind we were not able to get someone on the phone to check the room who could understand us due to language barriers.

Hotel smelled of smoke or unfamiliar substance.The room did smell better than the corridors, but not good. Rooms were extremely dated. Breakfast was extremely limited, no yogurt or fresh fruit option.

Fast, good breakfast, great pool, courteous.

Very clean. The room was very comfortable. Staff was helpful and fun. Bar was good.

Breakfast was not free. Hallway walls scraped up by housekeeping carts.

Staff was Great!

The location was great since it was right off of I-55. Free internet & parking is always a plus! The staff was friendly. There was a group of us visiting an ill relative & the staff was able to accommodate our large group.

Our room never got cleaned while we were there. We had to contact the front desk for fresh towels & beds never made.

Nothing at all

The ceiling was leaking their was a cricket in my room. My friends room had bugs and the staff at the front counter was left by herself. No manager or owner to be found. Got a refund luckily no hassle about that but driving 45 to get home at 2:30 in the morning wasn't ideal. Neither is working with banquet halls if your rooms are not up to standards of even a basic hotel.

Location was convenient when travelling cross country. Had indoor pool and adequate free breakfast. Reasonable price for amenitied.

The odor of cleaning/refresher was unpleasant and made us wonder if they were covering for previous smokers in non smoking rooms. Staff not particularly welcoming or friendly for late night travelers

Much nicer rooms than usual for the price. Very large bathroom. Free breakfast. Tough to beat.

Comfortable with helpful, friendly staff. Good location from O'Hare Airport and plenty of local facilities for dining and shopping.

Nice room Good price Staff was friendly, helpful and very pleasant. Had an issue with my internet connection on my computer. They contacted tech support who called and got me on within about 30 seconds. We were in for a wedding and only staying one night but we were able to check in early. Had a few extra pillows for us. Every time we went to the lobby they were friendly even asking if the we got on the internet ok ... the desk staff was great. Breakfast is really good and the breakfast staff was FANTASTIC. noting bad to say about or stay. Normally I don't post comments but they deserve a honest opinion from someone that was a bit skeptical due to some of the reviews. THANK YOU to the staff!

The room was nice and clean. Very comfortable all around.

The staff was rude and impolite. When my group of friends and I were leaving she yelled at us across the lobby about some policy about guest in a room, and threaten to call the police. We used the hotel as a meet up place for friends to have a quick drink while I was getting ready for the night.

Everything was clean and efficient

every thing was very good would stay there again

The room was clean. Breakfast was good. I always enjoy making fresh waffles.

The hotel is next to a dealership with cars parked everywhere along the hotel entrance.

The staff was very friendly and helpful. Breakfast was good too.

The staff is great. They are super friendly. It also seemed to be in a very nice area of town. It was very easy for us to get to restaurants and stores. If you're using gps to get around, make sure you choose the toll free routes.

The stove was broke and the air didn't work properly. Luckily we had a short stay. They also only provided 1 wash cloth. This was odd to me. The hotel has been clearly remodeled so it looks good but it still has an odor to it.

Friendly people

no

Good room space. Free breakfast. Pool

Great staff, very friendly

Door key kept having problems

The room was comfortable. I received a great room rate when booking through an on-line travel service. I just needed a safe place to stay overnight on a rush business trip. This hotel met those needs very well.

I arrived about 8 p.m. and checked out at 6 a.m. The hotel isn't located near a fast-food restaurant to pick up breakfast on the run. The draperies were heavily water-stained, which made me wonder what had happened in that room and why the drapes weren't replaced. It took a long time for the water to get hot for my shower. The shower sliding door was difficult to close. The staff member at the desk at time of check out took an extremely long time trying to figure out how to print my receipt (as one had not been left at my door; perhaps because of my early check-out?).

The staff was very friendly, our room was spotless and very spacious, the casino was super fun, and having the restaurants in the building was very convenient. Will definitely stay there again!

Lots of people wandering around, likely drunk, cursing, yelling, slamming doors, a low class environment

The room was very spacious, generally clean, and quiet. We stayed on a very cold night outside, and the room was nice and warm. WiFi is free. Kids stay for free. Good price for the area.

1) The hotel is 100% smoke-free, which in principle sounds good if you are a non-smoker. However, our room had a faint smell of old cigarette smoke, either from when the room was a smoking room or when someone decided to violate the policy. 2) When we arrived in our room there was only a very small amount of toilet paper left with no extra roll. I understand they're trying to save money, but the room should at least be functional for a night. 3) The hotel lacks a breakfast, which just about every hotel now has. Even the inexpensive hotel across the street advertises a breakfast.

Hard to find. Could use a good sign on McDonough St. Room was clean but overall the hotel was a little worn.

That the staff was very nice

Have towels at the pool side so you don't have to ask for them all the time

Price

Value for money

Unique experiment, whirlpool in room, romantic setting, privacy.

No windows, poor ventillation, noisy AC.

The proximity to restaurants and attractions.

Hotel now needs some finishing touches.

Absolutely nothing. Refund and formal complaint filed.

Normally I don't leave reviews but on this one I had to. Made reservation for parents and nephew in town and first the rooms look nothing like the pictures so don't get fooled. Not 5 min after I dropped off my parents I got a call to rush back to the hotel. My mother not only was put in a room that had holes in the mattress and was blood stained, but was also bed bugs. I took photos of the war torn mattress and also brought the bugs in a paper towel to the front desk to show them. They moved them to another small room and I asked if we would have the same problem and the desk said we shouldn't but to be sure to check. Not the answer you want to hear so needless to say we then asked for a refund since bed bugs isn't something you want crawling on you and your clothes at night to take home to the little ones. I would highly suggest looking elsewhere to spend the night if you value your health and safety. I called the corporate office and they have filed a formal complaint into the matter. Hope this helps for those of you traveling and saves you the time and headache that myself and my family had to go through.

The room smelled like it use to be a smoking room and had a wierd odor to it.

The location to shopping, dining and the Great Lakes Center. Staff was very friendly. Facility is old but clean and staff do the best they can with the age of the building. Nice washer and dryer.

Rooms outdated. My room was very damp and musty smelling. Fridge smelled like spoiled milk.

Non smoking room smelled like someone smoked a pack in there the night before. This was disgusting. Also you have to call someone to come to the desk to check out at 7am. No one is waiting there. Seems like Wyndam just wants to cut all costs possible to make more money and not waste money on things like adequate cleaning and front desk hosts.

I enjoyed the location as it was off a side street, which was off the busy main street. About an hour from downtown Chicago and 15 minutes from the Rialto Theater.

We were awoken early the first morning we were there by a lot of noise from the adjoining rooms (above and sides). I am not saying the walls are too thin; however, they must be as thin as Justin Bieber's personality. That would be anorexically thin, in case you were wondering.

Slightly more expensive than I was looking for.

Needs updating. Caliber of people there not great. Staff was nice. Morning coffee little to desire.

Nothing

The room was dirty and very old.

Very comfortable, great breakfast & wonderful staff!

Plumbing system from the 2nd floor was very noisy :-(.

Location

Needed a pack-n-play or crib, which they didn't have available. Not a big deal. Asked for a couple of extra blankets, a sheet and pillow at about 11:15 pm. Got a call at 12:05 AM that she was finally checking. I called at 12:40 to find out they had none.