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3 stars
Sonesta Chicago O'Hare Airport Rosemont
Photos of Sonesta Chicago O'Hare Airport Rosemont
Overview
Conveniently located minutes from O'Hare International Airport, Holiday Inn Hotel & Suites Chicago-O'Hare/Rosemont provides charming accommodation in Chicago. It is also a short stroll from O'Hare Transfer Railway Station.
This 3-star hotel offers an express check-in and check-out feature, a free shuttle service and a 24-hour reception. Additionally, the multilingual staff are on hand to offer assistance.
Each room is well-equipped to make guests comfortable and has a refrigerator, a flat-screen TV and a private bathroom. They are also equipped with a microwave, cable/satellite channels and a hair dryer.
Located in the lively Rosemont dining hub, Holiday Inn Hotel & Suites Chicago-O'Hare/Rosemont is minutes away from restaurants, bars and night clubs. Millennium Park, Grant Park and Art Institute of Chicago are a short drive from the property.
Latest deals for Sonesta Chicago O'Hare Airport Rosemont
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sonesta Chicago O'Hare Airport Rosemont
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Airport shuttle
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
Parking and transportation
- EV charging station
- Parking
- Free airport shuttle
- Airport shuttle
- Private parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Storage available
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Sonesta Chicago O'Hare Airport Rosemont
8.0
Very good
1345 verified ratings
Wonderful
620
Very good
245
Good
171
Okay
84
Fair
86
Mediocre
46
Poor
93
Summary of reviews
Guests say
Guests generally found the hotel clean and appreciated the room setup, but many expressed dissatisfaction with the service and location. Issues such as rude staff, confusing shuttle information, and additional costs for amenities like breakfast and parking were frequently mentioned. Overall, while the hotel had some positive aspects, the negative experiences significantly impacted guest satisfaction.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
845 reviews
7.2 out of 10
103 reviews
8 out of 10
39 reviews
8.2 out of 10
9 reviews
All reviews
Why do i have to pay $21 for parking when i park by myself and park outside.
Pros (+) close to airport
Cons (-) shyuttle was very confusing there are multiple holiday inns in th earea. long wait.
Pros (+) great bedding and towels i loved the shower
Cons (-) worst experience for shuttle!!! i called at 1111 pm shuttle was 7 min wait, called again at 1130 said 10 min more, called third time at 1150 and driver claimed stuck in traffic at T3!!!! i dont buy it, he showed up at 12!!! 50 minutes after i called!!! supposedly shuttle runs every 30 minutes..... terrible and no offer to compensate from the desk
Pros (+) Nice room to break trip
Cons (-) Room was a little cool
Pros (+) My flight was delayed so I booked the Holidays Inn to stay in Chicago for one night, and luckily, they did have availability. The room was bigger than my expectation. It has two beds in two separate rooms, which was very spacious. The facility was complete, and the staff at the front desk was friendly to me as well. It was an enjoyable experience to me overall compared to the horrible flight back ...
Cons (-) The only thing that bothered me was that the cleaning needed improving because I was bitten by something in the thigh when I woke up, and I also discovered one tuft of long hair on the surface of my pants, clearly, I was staying alone in the hotel.
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Pros (+) From the get go my wife and I didn’t feel very welcomed for a company in the hospitality business. We called from the airport for information about the shuttle after a long day of travel. The gentleman on the phone didn’t seem to interested to work with us. He just kind of told us the can’t do something. Didn’t seem interested in making an effort to make us feel welcome. When we got there they jus...
Cons (-) See above
Read more
Pros (+) very comfy and conveniently located near the airport
Pros (+) not much at all
Cons (-) have to pay for parking my car in the parking lot have to pay for a cuppa coffee in the hallway The staff was very rude The room has a smell to it too far away from everything I would not recommend the location to anybody
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free shuttle service, a fitness center, and a restaurant with a great breakfast buffet. Additionally, it provides contactless check-in/check-out, and the rooms are well-equipped with amenities like a refrigerator, microwave, and flat-screen TV.
Is parking available at the hotel?
Yes, the hotel offers parking with an EV charging station, but there are additional charges for parking. Some guests found the parking fees to be overpriced.
How is the food quality at the hotel?
The hotel has a restaurant and bar with delicious food, special diet menus, and a $5 daily complimentary item from the store. However, some guests were disappointed that there was no breakfast provided.
What can guests expect in terms of cleanliness?
The hotel is known for its cleanliness, with professional cleaning companies ensuring enhanced cleaning and sanitized accommodations. However, a few guests mentioned concerns about the cleanliness of the room and the carpet.
When is the best time to visit the hotel?
The high season is in July, and the low season is in December. It's recommended to pre-arrange the shuttle service for easy access to the airport, especially during peak times. However, guests should be aware of potential additional fees for amenities like the gym and shuttle to the airport.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service to and from the airport, which guests found convenient. However, it's advisable to pre-arrange the shuttle service to avoid any delays.
Consider Early Check-In
If you have an early flight or need to check in before the standard time, it's worth inquiring about early check-in options. Some guests found the early check-in fees to be higher than expected, so it's best to clarify the charges in advance.
Be Mindful of Parking Fees
Several guests were surprised by the parking fees, so it's important to factor this cost into your overall budget. Additionally, consider exploring alternative parking options in the area to compare prices.
Check Room Features
Some guests mentioned that certain rooms felt outdated, particularly the bathrooms. If modern amenities are important to you, it's advisable to inquire about the room's condition before booking.
Plan Dining Options
While the hotel has a restaurant and bar, some guests were disappointed by the lack of breakfast options. Consider exploring nearby dining establishments for breakfast or requesting detailed information about the hotel's dining services.
Utilize the Fitness Center
The hotel offers a fitness center, which was appreciated by several guests. If you enjoy staying active during your travels, take advantage of this amenity.
Clarify Housekeeping Preferences
Guests have reported varying experiences with room cleanliness and housekeeping services. If you have specific preferences or concerns, it's advisable to communicate them clearly with the hotel staff.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Allstate Arena and the Fashion Outlets of Chicago makes it a convenient choice for leisure travelers. Take time to explore these nearby attractions during your stay.
Address Any Billing Concerns Promptly
Some guests encountered issues with billing, including unexpected charges. If you notice discrepancies in your bill, it's recommended to address them with the staff promptly to ensure a swift resolution.
Location
10233 West Higgins Road, Rosemont, IL 60018
What's nearby
- OLC Education & Conference Center435 yd
- Wolff's Flea Market0.6 mi
- Allstate Arena0.6 mi
- Rivers Casino1 mi
- The Westin O'Hare1.2 mi
- MB Financial Park1.5 mi
- Donald E. Stephens Convention Center1.6 mi
- Hyatt Regency O'Hare1.6 mi
- Fashion Outlets of Chicago1.7 mi
- Rosemont Theatre1.7 mi
- Des Plaines History Center2.9 mi
- Des Plaines Public Library3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sonesta Chicago O'Hare Airport Rosemont
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | $187 |
Average price (weekend night) | $355 |
When to book a room at Sonesta Chicago O'Hare Airport Rosemont
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Sonesta Chicago O'Hare Airport Rosemont
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See most recommended stays in RosemontGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Rosemont
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