Pros (+) Everything
Cons (-) NA
3 stars
Crowne Plaza Chicago O'Hare Hotel & Conference Center
Photos of Crowne Plaza Chicago O'Hare Hotel & Conference Center
Overview
Rosemont Hotels Crowne Plaza Chicago O’Hare Hotel & Conference Center is a high-rise hotel set in Rosemont, Illinois. It is an ideal option for business and leisure travelers seeking a polished, business-friendly environment. It is conveniently located just a 2-mile drive from Chicago O’Hare International Airport.
The hotel boasts 503 newly styled rooms and suites. All rooms and suites are designed with modern decor and furnishings. Guests can choose from queen rooms with two queen beds, executive suites, deluxe king rooms, standard king rooms, double rooms, queen rooms with two queen beds, accessible king suites, and mobility access suites. All rooms are kid-friendly and pet-friendly (for an additional fee).
All rooms and suites are equipped with flat-screen televisions with HDTV, a safe box, air-conditioning, room service, soundproof walls and windows, a workspace with desk and chair, en suite bathroom with complimentary toiletries, air-conditioning, and daily housekeeping services. Microwaves are available upon request. Larger suites feature spacious living room areas.
Complimentary high-speed wireless Internet is available throughout the hotel grounds. Paid parking is available onsite. The 24-hour airport shuttle is complimentary. Guests can unwind in the indoor pool. A modern fitness center features a gym equipped with free weights and exercise machines. Business travelers can utilize the extensive business spaces which consist of 2 floors of meeting and conference spaces.
A continental breakfast is served each morning in the dining area for a fee.
Latest deals for Crowne Plaza Chicago O'Hare Hotel & Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Chicago O'Hare Hotel & Conference Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Dining area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
General
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- DVD player
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bowling
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Crowne Plaza Chicago O'Hare Hotel & Conference Center
7.9
Good
2300 verified ratings
Wonderful
972
Very good
380
Good
432
Okay
183
Fair
156
Mediocre
66
Poor
112
Summary of reviews
Guests say
Guests appreciated the hotel's location and comfortable beds, but many expressed dissatisfaction with the service quality, high parking fees, and cleanliness issues in older rooms.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
59 reviews
8.4 out of 10
16 reviews
All reviews
Pros (+) Shuttle was timely.
Cons (-) Room 235, among others, is next to the pool/gym and reeks of chlorine. Falling asleep and waking up to the intense chlorine smell for consecutive days nauseated me. Request an upper-floor room.
Pros (+) Close to the airport. The shuttle was available 24/7.
Cons (-) Breakfast was not included. The hotel falsely advertised that. The Starbucks coffee in the hotel was awful and way below par. Oddly, using the elevator required walking up steps or a ramp to that level. No handicap access to the elevator was available here. The hallway carpets were old and very worn. The bathroom sink filled up with water while it drained very slowly. The phone did not work and wa...
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Pros (+) Walking distance to all kinds of entertainment including a bowling alley, the Chicago outlet, a movie theater, several restaurants and bars.
Pros (+) Good location and price.
Cons (-) Parking wasn't great and check-in was slow.
Pros (+) The hotel was clean and the staff was very friendly
Cons (-) Upon arrival I was told parking is not included in your reservation, there’s an additional $25 charge per day for parking.
Pros (+) Stayed one night, parked for 6. Flew out of town and this plan allowed us to drive to the airport in our own car (saved us over $150 - we live in Indiana). And we stayed near the airport, were able to sleep in a bit, and caught our flight with much less hassle. We will pick up our car after we land and drive home. The hotel itself and the staff are top-rate, everything was solid.
Cons (-) 6 days parking for one night’s stay, hotel and staff were all great. Only drawback is breakfast not included.
Pros (+) The beds were extremely comfortable, the soaps are made with oils, towels were plentiful and clean, plenty of shuttle buses to the motel.
Cons (-) One of the sinks were clogged, one coffee maker didn't work, one time smelled of urine, they don't tell you about the reservation hold they place on your card or the $50/room incidental fee.
Pros (+) Close to airport with fast shuttle.
Pros (+) My wife and I stayed one night and parked for eight days while went out of town. Great, knowledgable staff, wel-maintained property and prompt shuttle to O'Hare made this an easy, comfortable, trouble-free solution for a week out of town. Highly recommend the hotel and especially the Par n Fly option.
Cons (-) N/A
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers newly styled rooms and suites, an indoor pool, a modern fitness center, and extensive business spaces with meeting and conference facilities.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable, clean, and suitable for a good night's sleep.
Is parking available at the hotel?
Paid parking is available onsite, but some guests have mentioned that the parking process can be hectic and that there are additional charges for parking.
What can guests expect from the hotel's food quality?
The hotel offers a continental breakfast for a fee, and some guests have praised the excellent free breakfast and the hotel pizza, while others have mentioned high food prices and limited food options in the area.
How is the hotel's cleanliness and customer service?
Guests have complimented the hotel's cleanliness, friendly and helpful staff, and early check-in service. However, some guests have mentioned noise disturbances, outdated rooms, and issues with cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly for an additional fee, so if you're traveling with a furry friend, this could be a convenient option.
Utilize the Free Airport Shuttle
Take advantage of the complimentary 24-hour airport shuttle for a hassle-free transfer to and from Chicago O'Hare International Airport.
Explore Nearby Attractions
The hotel's proximity to attractions like the Rosemont Theatre, Fashion Outlets of Chicago, and MB Financial Park makes it a convenient choice for leisure travelers.
Check Room Amenities
Some guests suggested requesting a room with a microwave if needed, as these are available upon request.
Be Mindful of Parking Costs
Several guests mentioned that parking at the hotel can be expensive, so consider exploring alternative parking options nearby.
Consider Noise Levels
Some guests noted that noise levels could be an issue, so light sleepers may want to request a quieter room location.
Take Advantage of the Fitness Center
Guests appreciated the modern fitness center, equipped with free weights and exercise machines, making it a great option for those wanting to stay active during their stay.
Plan for Breakfast
While the hotel offers a continental breakfast for a fee, some guests recommended exploring nearby dining options for a wider selection.
Confirm Airport Shuttle Schedule
If relying on the airport shuttle, it's advisable to confirm the schedule in advance, as some guests experienced longer-than-expected wait times.
Location
5440 North River Road, Rosemont, IL 60018
What's nearby
- Rosemont Theatre191 yd
- Donald E. Stephens Convention Center237 yd
- MB Financial Park0.3 mi
- Fashion Outlets of Chicago0.3 mi
- Hyatt Regency O'Hare0.3 mi
- The Westin O'Hare0.8 mi
- Rivers Casino1.4 mi
- OLC Education & Conference Center1.5 mi
- Wolff's Flea Market2.3 mi
- Allstate Arena2.3 mi
- Des Plaines History Center4.4 mi
- Des Plaines Public Library4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Chicago O'Hare Hotel & Conference Center
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $129 |
Average price (weekend night) | $128 |
When to book a room at Crowne Plaza Chicago O'Hare Hotel & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 2.1 mi |
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