We enjoyed our stay and liked that the staff tried to accommodate our room location request.
3 stars
SpringHill Suites by Marriott Chicago O'Hare
Photos of SpringHill Suites by Marriott Chicago O'Hare
Overview
The SpringHill Suites Chicago O'Hare can be reached with just a few minutes' drive from the O'Hare Airport, and it offers guests a free shuttle no matter what time of the day or night they arrive. Guests will find that they are in close vicinity to Wrigley Field, McCormick Place, Field Museum, and the Navy Pier. Also within walking distance is the Donald E. Stephens Convention Center, the Allstate Arena, the Rosemont Theatre, and the Rivers Casino. Shopping at the Fashion Outlets is a snap when guest chose to stay at the SpringHill Suites Chicago O'Hare.
The amenities that guests love are always on offer including free high-speed WiFi, complimentary breakfast, and a fitness center. Guests can spend their days lounging near the pristine waters of the pool. The entire property is non-smoking. There is a beauty shop and car rental place on site, and there are vending machines for light snacking. The lobby contains an ATM for guest convenience, and there are places nearby that can offer foreign exchange if needed. There are laundry facilities on site, and many of the local restaurants will deliver food to the guest rooms.
The guest rooms are well furnished with neutral colors and intriguing artwork. The large suites contain king-sized beds and sofa beds for additional sleeping space, plus they have a workstation with a modern lamp. All rooms have wired Internet access as well as WiFi. Plus, there are microwaves, mini-fridges, and flat-screen TVs. Most of the rooms are about 25% larger than the other area guest rooms.
Latest deals for SpringHill Suites by Marriott Chicago O'Hare
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SpringHill Suites by Marriott Chicago O'Hare
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Kitchen
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining table
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Indoor pool
- Sauna
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Terrace/Patio
Reviews of SpringHill Suites by Marriott Chicago O'Hare
8.1
Very good
1435 verified ratings
Wonderful
672
Very good
275
Good
214
Okay
88
Fair
65
Mediocre
38
Poor
83
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the complimentary amenities like breakfast and wifi. However, many reviews highlighted significant issues with the service, particularly the staff's lack of helpfulness and responsiveness to problems. The breakfast quality was also a common point of dissatisfaction.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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8.1 out of 10
884 reviews
8 out of 10
93 reviews
9.5 out of 10
8 reviews
8 out of 10
8 reviews
All reviews
Pros (+) Close to airport
Cons (-) Giant party raged until we left at 4 am making sleep nearly impossible and the hotel did nothing. There were dozens of people in and out of room and people making out in the halls.
Cons (-) It was mediocre
Pros (+) This hotel is close to my regional office and I stay here about 4-5 times a year. First, the staff is very friendly. I also love the room size and QUIET heating/cooling with a regular thermostat. I don't like the units that are built in to the wall and noisy. You stil have three fan settings on the thermostat so you can turn it up if you need some white noise. The continental breakfast isn't outst...
Cons (-) Parking is free. But often the lot is quite full and the only available spots are in the far end of the lot in an overflow area. However, this is a minor complaint. It's still a minute walk to the front door.
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Pros (+) Took my family of 5 here to stay, everything was great
Pros (+) The room was nice enough..beds were comfortable but the management staff needs a complete recourse in customer service
Cons (-) The staff was horrible.. We were booked for two nights three days..our first day in we returned to our room to find that our belongings had been went through an that outr money was missing.. We informed the manger on duty who stated that he was unable to help us or even willing to speak to us on the subject that we would have to call the police..to make a long story short..after a long 24hrs of ph...
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Pros (+) The staff was so friendly and welcoming, even my teenage daughter commented on how nice everyone was.
Pros (+) The penthouse was beautiful. Close to the blue line.
Cons (-) The pool was warm
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at SpringHill Suites Chicago O'Hare?
SpringHill Suites Chicago O'Hare offers amenities such as free high-speed WiFi, complimentary breakfast, a fitness center, a pool, a beauty shop, car rental, vending machines, an ATM, and laundry facilities.
What can guests expect in the guest rooms at SpringHill Suites Chicago O'Hare?
Guests can expect well-furnished rooms with neutral colors, intriguing artwork, king-sized beds, sofa beds, workstations, wired Internet access, WiFi, microwaves, mini-fridges, and flat-screen TVs.
How is the cleanliness at SpringHill Suites Chicago O'Hare?
The facility is described as clean, and the staff is prompt in addressing any cleanliness issues reported by guests.
What are the common concerns about SpringHill Suites Chicago O'Hare?
Common concerns include parking fees, room size, breakfast variety, noise levels, and occasional maintenance issues.
When is the best time to visit SpringHill Suites Chicago O'Hare?
The low season is in December, and the high season is in September. Guests may consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
Guests appreciated the convenience of the free shuttle service to and from the O'Hare Airport, making arrival and departure stress-free.
Explore Nearby Attractions
The hotel's proximity to Wrigley Field, McCormick Place, Field Museum, Navy Pier, and other attractions makes it an ideal base for exploring the area.
Consider Room Size and Amenities
Some guests suggested that the rooms are larger than other area guest rooms, and they appreciated the presence of microwaves, mini-fridges, and flat-screen TVs in the rooms.
Check for Noise Levels
While the hotel is conveniently located near the airport, some guests noted that noise from planes and trains could be heard, so light sleepers may want to take this into consideration.
Be Mindful of Parking Fees
Several guests expressed disappointment with the parking fees, so it's advisable to factor this into your budget when planning your stay.
Utilize On-Site Facilities
Guests found the on-site amenities such as the fitness center, indoor pool, and sauna to be enjoyable and convenient for relaxation during their stay.
Consider Alternative Dining Options
While the hotel offers complimentary breakfast, some guests found the breakfast to be average. Exploring nearby dining options or utilizing food delivery services from local restaurants may provide more satisfying meal choices.
Take Note of Housekeeping and Maintenance
Some guests mentioned issues with room cleanliness and maintenance, so it may be helpful to communicate any concerns promptly with the staff for resolution.
Inquire About Special Requests
If you have specific needs such as allergen-free bedding or accessibility requirements, reaching out to the hotel in advance to ensure your needs are accommodated is recommended.
Location
8101 West Higgins Road, Chicago, IL 60631
What's nearby
- Wrigley Field9.4 mi
- Lincoln Park10.6 mi
- Harpo Studios11.5 mi
- River North11.8 mi
- Michigan Avenue12.3 mi
- Magnificent Mile12.3 mi
- Museum of Contemporary Art12.4 mi
- Willis Tower12.4 mi
- Chicago Theater12.5 mi
- Michigan Avenue Bridge12.5 mi
- Chicago Board of Trade Building12.6 mi
- Millennium Park12.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Chicago O'Hare
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $146 |
Average price (weekend night) | $152 |
When to book a room at SpringHill Suites by Marriott Chicago O'Hare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 12.9 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 3.8 mi |
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