The Westin O'Hare

The spacious guest rooms and suites feature the hotel’s signature Westin Heavenly® Bed and its Westin Heavenly® Bath, plentiful natural light, and large, soundproof windows, all designed to provide a calming and relaxing atmosphere.

Guests can experience high-quality fitness amenities on the property like working out in the WestinWORKOUT® Fitness Studio, which is open 24 hours a day, a whirlpool, an indoor heated pool, a jogging trail, and two golf country clubs located just 8 miles from the hotel.

Guests can enjoy classic American cuisine dining, with a menu that offers a healthy twist, at the hotel’s Benchmark Gastropub restaurant, including a daily breakfast buffet.

The hotel is close to many local attractions and family activities, including the Donald E. Stephens Convention Center, Allstate Arena, and the Fashion Outlets of Chicago.

Some guests mentioned concerns about not enough handicap parking, paid wifi, and the price of parking. Additionally, a few guests noted issues with the water pressure and toilet running.

Some guests were disappointed by the lack of an indoor pool, so if this is important to you, be sure to confirm the availability of this amenity when booking.

Wi-Fi is not included unless you are a Marriott Bonvoy member, so if you book via booking.com, it's best to join before you arrive to avoid additional charges.

Some guests reported thin walls, leading to disturbances from neighboring rooms. Consider inquiring about this issue or requesting a room in a quieter area of the hotel.

If you're flying overseas from O'Hare, consider using the hotel's long-term parking. It's convenient for late-night returns and offers large, clean rooms for a comfortable stay.

Some guests experienced unexpected charges for early check-in, so it's advisable to clarify this policy before arrival to avoid any surprises.

Guests appreciated the variety of restaurants near the hotel, providing convenient dining choices within walking distance.

The free airport shuttle was highly praised for its convenience and frequency, making trips to and from the airport easier for guests.

Some guests found the shuttle to the airport to be bumpy and loud, especially for those requiring wheelchair access. This is something to consider if you are sensitive to noise.

Some guests experienced inconvenience due to unexpected water shutdowns at night. It's advisable to inquire about this to be prepared for any potential disruptions.

A few guests encountered issues with the front desk staff, including missing TV remotes and delayed responses. It may be helpful to ensure the competency of the front desk staff upon check-in.