Pros (+) Reception was great Samantha was excellent
Cons (-) Nothing
3 stars
Holiday Inn Chicago O'hare Area
5615 North Cumberland Avenue, Rosemont, IL 60631, United States
Rosemont, IL
See location+1 773 693 5800Photos of Holiday Inn Chicago O'hare Area
Overview
Located within walking distance of Cumberland Railway Station, Holiday Inn O'Hare Area provides guests with a convenient base when visiting Chicago. It also provides an express check-in and check-out feature, a 24-hour reception and an outdoor pool.
There are a range of amenities available to those staying at the hotel, such as a car rental desk, an airport shuttle and meeting facilities. Additionally, the multilingual staff are on hand to provide local information.
Holiday Inn O'Hare Area has 244 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. Also included are a refrigerator, wireless internet access and a mini bar.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close by for a meal.
Holiday Inn O'Hare Area is a 10-minute drive from O'Hare International Airport, and sightseers can easily reach Michigan Avenue by car. Millennium Park, Chicago Loop and Art Institute of Chicago are a easy car trip from the property.
Latest deals for Holiday Inn Chicago O'hare Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Chicago O'hare Area
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Lowered sink
General
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Pool
Reviews of Holiday Inn Chicago O'hare Area
7.4
Good
1660 verified ratings
Wonderful
600
Very good
284
Good
210
Okay
134
Fair
127
Mediocre
92
Poor
213
Summary of reviews
Guests say
Guests have highlighted significant issues with cleanliness and service at the hotel, with many reviews mentioning dirty rooms and unhelpful front desk staff. However, some guests appreciated the comfortable beds and the location's convenience to the airport and local activities.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
105 reviews
7.1 out of 10
5 reviews
All reviews
Pros (+) Clean and comfortable hotel room, friendly reception and good facilities. Free shuttle from airport helped us until we secured our rental car the next day.
Cons (-) Bed was too firm for my liking. Shuttle driver was grumpy. Didn't realize we had to pay for breakfast so I was surprised at the $40 bill for 3 people.
Pros (+) Nothing
Cons (-) Hotel was not clean my room was very dirty and dusty and out dated. The carpet had a Oder we found food in the hall way. It look like there was illegal activity going on. I will never stay at this hotel again also very poorly managed. I only stayed at this hotel for 7hr. I complain for 1hr and slept for 6hr then I checkout.
Pros (+) Needed a little bit of TLC there wasn't a lot of trash but there where some trash in between the bushes and the stones.
Cons (-) Pool area could use some shade get some umbrellas to be able to enjoy a bit of the pool
Cons (-) We booked using hotels.com for a room with two double beds and a separate seating area with a sofa bed. Upon arriving we were told this type of room did not exist at the hotel. We were given a two double bed accommodation with no separate seating area, no sofa, and no rollaway bed. I advise to never book at hotels.com since the "best they could do" was give only a partial refund even though they w...
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Pros (+) Parking included
Cons (-) Hot in hallways
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique dining experiences offered at the hotel?
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, which is conveniently located for those who prefer to dine nearby.
What practical amenities are available for guests at the hotel?
The hotel offers practical amenities such as a free airport shuttle, free parking, and a mini-market on site, providing convenience and ease of access for guests.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect a very clean and comfortable environment with friendly and professional staff, ensuring a pleasant and enjoyable stay.
When is the best time to visit the hotel?
The high season for the hotel is in June, offering an ideal time to experience the hotel's excellent staff, great amenities, and friendly service.
What are the bed options and quality available at the hotel?
The hotel provides comfortable beds, ensuring a good night's sleep for guests, and offering a large and comfortable bed in the spacious rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel provides a free shuttle service to the airport, which many guests found convenient. Be sure to inquire about the shuttle schedule upon check-in.
Consider Room Location
Some guests reported noise disturbances, especially from neighboring rooms or the hotel bar. Requesting a room away from potential sources of noise could lead to a more peaceful stay.
Check the Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues such as unclean towels and bathroom hygiene. It may be helpful to inspect the room upon arrival and address any concerns with the staff promptly.
Explore Nearby Attractions
The hotel's proximity to the outlet mall, restaurants, and the L-train station was highlighted by several guests. Take advantage of these nearby attractions for shopping and easy access to downtown.
Be Mindful of Room Temperature
Several guests mentioned issues with room temperature control, with some rooms being too cold. It's advisable to check the thermostat upon arrival and request assistance if needed.
Consider Bringing Earplugs
Some guests reported noise disturbances from neighboring rooms and the hotel bar. Packing a pair of earplugs could help ensure a good night's sleep.
Inquire About Breakfast Inclusions
While some guests expected breakfast to be included, it was not always the case. It's recommended to clarify the breakfast options and any associated charges at the time of booking or check-in.
Utilize the Fitness Center
The hotel offers a fitness center, but some guests found it to be small and lacking certain equipment. If fitness amenities are important to you, it may be beneficial to inquire about the available facilities.
Address Concerns Promptly
If any issues arise during your stay, such as cleanliness or noise disturbances, don't hesitate to bring them to the attention of the hotel staff. Many guests reported that the staff were responsive and accommodating when addressing concerns.
Location
5615 North Cumberland Avenue, Rosemont, IL 60631
What's nearby
- Hyatt Regency O'Hare1.2 mi
- Donald E. Stephens Convention Center1.3 mi
- The Westin O'Hare1.4 mi
- Rosemont Theatre1.5 mi
- MB Financial Park1.6 mi
- Fashion Outlets of Chicago1.7 mi
- Rivers Casino1.8 mi
- OLC Education & Conference Center2.4 mi
- Wolff's Flea Market3.1 mi
- Allstate Arena3.1 mi
- Des Plaines History Center4.8 mi
- Des Plaines Public Library4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Chicago O'hare Area
Low season | March |
|---|---|
High season | October |
Average price (weeknight) | $139 |
Average price (weekend night) | $200 |
When to book a room at Holiday Inn Chicago O'hare Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in RosemontGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 3.5 mi |
Everything you need to know for your stay in Rosemont
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