Services and conveniences
Basics
Dining
Accessibility and suitability
General
Parking and transportation
Media and entertainment
Laundry
Workspace
Things to do
Bathroom
Bedroom
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and bar/lounge, as well as a snack bar and coffee shop. Guests have praised the breakfast and the burger and fries from the restaurant.
Is parking available at the hotel?
Yes, the hotel provides parking, including free airport shuttle service. However, some guests have mentioned that there is an extra fee for parking, which is not always clearly indicated.
How is the cleanliness of the hotel rooms?
Guests have described the hotel as clean and quiet, with professional and friendly staff. However, some guests have mentioned issues with room cleanliness, such as the bed not being professionally made and outdated furniture.
What are the hotel's unique amenities?
The hotel offers a fitness center, terrace/patio, and a free airport shuttle service, which has been praised for being organized and reliable. Additionally, the hotel provides a smartphone dock and laptop safe in the rooms.
When is the best time to visit the hotel?
The high season is in July, and the low season is in December. Visitors can expect a convenient location, close to the airport, and easy access to various locations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Furniture
Several guests mentioned that some rooms felt outdated in terms of furniture, so consider requesting a room with modern furnishings.
Take Advantage of the Free Shuttle
Guests appreciated the free shuttle service to and from the airport, so be sure to utilize this convenient amenity.
Check for Parking Fees
Some guests were surprised by the extra parking fees, so it's advisable to inquire about parking costs before arrival.
Consider Bringing Your Own Toiletries
A few guests noted the absence of toothpaste in the bathroom, so consider bringing your own toiletries just in case.
Inquire About Early Check-in and Late Check-out
Some guests experienced housekeeping knocking on the door early, so it's recommended to confirm the check-in and check-out times to avoid any inconvenience.
Request Detailed Information on Shuttle Service
Guests suggested that more details about the shuttle service could be provided, so consider seeking comprehensive information about the shuttle when making arrangements.
Explore Nearby Attractions
The hotel's proximity to the Rivers Casino was highlighted by guests, making it a convenient option for those interested in visiting the casino.
Be Mindful of Room Temperature
A few guests encountered issues with the air conditioning, so it's advisable to check the room's temperature control upon arrival.
Confirm Inclusions with Room Rate
Some guests expected breakfast to be included in the room rate, so it's recommended to clarify inclusions and additional costs before booking.
Consider Bringing Your Own Bathroom Essentials
Guests reported foggy bathrooms and insufficient ventilation, so consider bringing your own bathroom essentials for added comfort.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | May |
Average price (weeknight) | $255 |
Average price (weekend night) | $315 |
Value for money | 7.5 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 2.4 mi |