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It is located far enough away from the highway & neighborhoods that you don't notice traffic and car stereo noise, yet there is a theatre next to it, and a strip mall across the street for shopping or eating, and you can walk - you don't have to drive. Ea The ceiling/floors pick up all of the noise of the heavy-walkers in the hall and in the room above you. You can hear people talking in the rooms above & below you from the window side. Annoying?yes. Deal-breaker? No.
Wonderful large clean room with a the things needed to have a great atay. Room not ready at 3:15 pm then when returned at 5 pm told house keeping gone and room not cleaned. Had to take upgrade for more, clerk not caring.Curtains do not close. Shear drape on between to curtain panels see through and can see right into room.
The hotel rooms were very clean, the staff was friendly and the location was great.
It's a very nice hotel. The elevator wasn't working & my husband suffers from terrible back & knee pain. The only way to get to our room was to climb the stairs. I called and asked if someone could bring water up to us, the attendant said no!!!
Room was spacious and very clean. Great experience.
clean, updated, friendly personel no complaints
Clean and comfortable. No parking for people pulling a trailer. Also too many diamond member spaces sitting empty when we arrived after 11 p.m.
The room was spacious with comfortable beds. It was relatively quiet. The rooms had a microwave, refrigerator, and coffee maker. The closet contained an iron and ironing board. The bathroom had a hairdryer available. The shower was also a bathtub.
I got a room that was non smoking...we got to the room and smelled nothing but smoke. It was disgusting
The location was great- close to the pool where we had a swim meet the next day. When I was in the bathroom I noticed hair and other things on the floor that had not been properly picked up by housekeeping when preparing the room for guests. Although everything else seemed clean it made me wonder about other areas of my room.
The Room was very spacious. Clean room. Towels were aging and somewhat scratchy. Room was a little pricy.
The overall appearance when you came in was neat and clean. The room was modern and neat looking at first glance The bed was comfortable. The hotel was very hard to find because of construction. The main hall had food and trash on the carpet. The shower had hair in it. The bathroom floor was dirty and shelves had not been dusted in who knows when. The bathroom was nasty!
Staff was very friendly and accommodating. Check in and check out were handled well. Assistance offered at breakfast was good. Room rate was very good. Cleanliness of certain areas needs improvement. The elevator floor was dirty. Although the location is good for access on and off the freeway, traffic noise at night was disturbing.
Lobby was dirty, not filthy but needed to be swept and mopped, the front desk clerk needed a a uniform(worn out shirt and looked dirty) . The public bathroom in the lobby had a trash can that was over flowing with dirty tissues. My comments would have been overstated if I had seen a busy site, but it was pretty quiet. Positive note, All went as planned, easy access, room was clean, staff was friendly, secure parking that was well lit.
The location was nice, close to Sugar Land square. Room was big, the hotel was clean and breakfast was good. Noisy neighbors, but hotel staff handled quickly.
Near shopping with drop off and pick up service. Friendly staff, good hot breakfast, not near interstate. all good no, downside.
Rooms, beds, having a couch to lounge on instead of having to always be in the bed. Felt like a small apartment. Friendly and helpful staff. Was expecting a larger pool.
Great place, would have been better if it wasn't for all those baseball and softball kids running around.
The location and staff members were great! I expected a real bar. The bar was connected to the check in and it was in a corner and had about 5 bar seats... It really was a joke. Other than that the hotel overall was pleasant. I would really invest in something better.
Cleanliness, strong Wi-Fi signal, Tidiness. Rush breakfast hours (7am until 9am - should do it until 10am), In Exclusive, Everything needs to call Front Desk to get it (like Laundry Bags, Pens, Towels, etc.), No slippers provided, No tooth brush, No tooth paste. I don't think it is worth to pay for money to stay here, I would rather spend another $20 per ight to stay at Sugarland Marriott that is right across the City Hall better.
front fest was very cheerful and accompany rd my request of room location and asked if there was anything to help me with my stay the price for Starbucks brand coffee albeit they had free coffee as well
Parking is a good 2 block hike from hotel. Not what I would expect from a 3.5 star property.
Location. Cleanliness Wanted a king bed. It got two doubles.
Things were constantly breaking during my stay.The elevator was down with no note to tell us or which exit to use and we ended up in the kitchen. Both printersides were out of ink and we couldn't print documents. There was bathroom/shower issues.
Great location super clean and comfy beds and pillows. Friendly staff very helpful! No
Location Old, musty. The people were not very nice and the valet guy was particularly rude.
Very nice and clean. Great location.
This guest did not leave comments about this hotel.
Location Tons of drunk people, dirty dishes left in the hallway, and unhelpful day staff.
Clean, nice people, convenient, safe part of town
The hotel was super clean. Our room was comfortable and luxurious. Staff was friendly and helpful. Breakfast was expensive. We went down the road and got mcdonalds but would have loved to have eaten at the hotel.
Staff was very nice, and breakfast the next morning was good - though a bit expensive. Room was extremely humid (more so than usual for Houston, by a great deal) and had poor temperature regulation to the point it was uncomfortable. The bed was adjustable in firmness, however regardless of the setting - it was overall just uncomfortable with pillows that were too stuffed.
Walls to thin. Drunk couple arguing all night long, employees did nothing.
Always a pleasant stay all around awesome stay. Room very clean and smelled very clean as well.
usually quiet,cleaning everyday shower curtain is too small, i feel out of the shower due to the design of the tub, the door in the bathroom is always in the way---every time you must shut the door no matter what
I had to change my reservations for my second night which I had already reserverd with Comfort in and they did with n questions asked. I would recomend Comfort Inn and our online travel website to my friends and family.
The view Having to pay for self parking, there was no Minnie bar, and no automatic check out.
This is an older property that is very well maintained. Housekeeping is excellent. Rooms are good-sized and updated including new Panasonic TVs. Staff was superb. Breakfast area is kind of cramped, and parking can be a challenge in their narrow lot.
Otherwise, everything was excellent.
Nice, comfortable and quiet room. Nothing.
The pool chemicals were too high and it gave my kids a really bad rash.
free food, free drinks. nice room, nice staff nothing
Lots of little perks for free like 3 free drinks from the bar each evening from 5:30-7:30 with free food as well. Free breakfast each morning. Hotel was very quiet, bed was very comfortable with plenty of pillows. Instant hot water in the shower. Nothing, everything during the weekend stay was excellent!
This guest did not leave comments about this hotel.
Nothing was good about this hotel!!Tell people not to go here!! Other guests were as shocked as we were however they left. The staff was more than just rude and intolerable, they were hateful.They should not be in the people business, and do not understand what the word 'Clean' means...like cleans sheets and towels. We are reporting them to BBB and to the Hotel Business
VERY LITTLE. I AM SORRY THAT I HAD RENTED THE ROOM FROM THEM. I WON'T BE RENTING ANY MOTEL FOR FIVE DAYS AGAIN. IT DID NOT QUALIFY AS A 1 STAR. I AM SUPRISED THAT SUPER 8 HAS NOT MADE THE SIGN DOWN. THE ROOM REEKED OF URINE THE FURNITURE WAS SHABBY AND SMELLED OF URINE. I SAT ON TWO DIFFERENT CHAIRS AND MY SUITS SMELLED OF URINE. I HAD TO TAKE MY SUITS TO BE CLEANE
Very comfortable bed and clean. TV remote control didn't work the cleaning maids knocked at 9 am when no one asked her to. DVD player didn't work.
Very clean. Room looked recently renovated -- new bathroom fixtures, furniture, etc. -- much nicer looking than expected based on the star level of the motel. While all other aspects seemed recently renovated, the mattress was very uncomfortable -- large hole/depression in the middle. Seems like that should be next on their list to make improvements to.
Clean rooms with microwaves and mini fridge.
The bed sank in the middle on both sides. The shower had little water pressure. The toilet seat was broke. The wire from the phone to the handset wouldn't stay in. And the room smelled like smoke when it was a non smoking room.
Staff was very helpful and polite. Room was clean, although a little musty smelling. A little more selection for continental breakfast would have been nice. Just 2 types of cold cereal, cinnamon rolls and do it yourself waffles. We stayed a week and got tired of it pretty quickly
Good location, friendly people, room was kept clean. Breakfast was lacking
This guest did not leave comments about this hotel.
It was cheap I didn't like the internet really suck.
The price There were blood stains in the bathtub, hole in the bathroom door (patched with paste), 2 fights in the courtyard within 2 hours of stay (9pm-10:30pm), and the cops arrested a lady next door during that same time frame. Did not feel safe at all!
Room was supposed to be non-smoking, but smelled like an ashtray (had to switch rooms). Also rowdy neighbors came in middle of night....the sheets had holes, the bathroom shower was unkempt....should I go on?
Breakfast Part apartment living and motel some kush drugs being sold on and in motel
Price. Music in parking lot from several guests played for hours was too loud.
Loved the location. Had microwave and fridge in the room. Bed was comfortable. This hotel has lots of potential. I can handle seeing maybe one dead roach, because that means they are probably spraying regularly. I saw and killed three live roaches. That's a deal breaker for me.
Good price. Clean room. Friendly staff. Free internet. The shower head desperately needs to be replaced. The water kept cycling cool to hot on its own as I showered. The hot water side of the faucet would not shut off all of the way. It ran a stead stream no matter how hard I tried to turn it off.
nice pool, great location furniture worn, light fixtures were dirty
I stay here quite frequently. Honestly for some time I did not enjoy the place, but recently they have changed Managers and it is very obvious. The new Manager makes it a point to be seen and available. She is allways around the property and it is known amoung the guest, that she is there for us. They are remodeling this place and it is coming out gorgeous. I sincerely enjoy watching this place evolve now. The whole atmosphere of this place is amazing. They have really cleaned it up, and I look forward to my next stay.
The shower n water pressure The floors in the room was nasty turned my son feet an hands black.
Close to highway. No remote so we had no tv. Phone did not work could not even call front desk. Sink did not drain well. The place was a rat hole. Outside of room looked bad dirty not kept up. Breakfast looked horrible. Not brave enough to taste it.
Mini fridge & microwave in the room. Nope. Everything was just fine for the price!
I like the quiet in the hotel The Internet service was bad
Comfortable beds My room smelled like a locker room...Not pleasant!
Clean and comfortable accommodations. Convenient location just off highway 59. Facility is starting to show its age. Needs some updating.