Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Incredible bar."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 9.2 "92% wereimpressed by the valet service ." 7.7 "77% found therestaurant service to be one of the best ." -
8.8 "Food is delicious."8.6 "86%
loved the menu selection ." -
8.6 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 9.0 "City centre within easy reach , said 90%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.8 "78%liked the proximity to shopping ." -
8.3 "Amenities are good."8.3 "83% thought the
building was wonderful ." 9.0 "90% thought thearchitecture was beautiful ." 8.8 "88%enjoyed the lobby entrance ." -
6.6 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.4 "Only 64% saidrooms were clean enough ." 5.2 "Only 52% thought theshower was ok ." -
4.8 "Value below average."3.0 "70% thought it was
overpriced ." -
4.7 "Not very comfortable."3.7 "63% said
rooms were small ." 2.9 "71% thought it wastoo noisy ." -
3.1 "Disappointing internet connection."3.2 "68% said the
wifi quality was bad ." 3.0 "70% thought it wasoverpriced ."
Overall Rating
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9.8 "Incredible bar."
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
7.9 "Good location."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.1 "Good vibe."9.6 "96% said it was a
stylish hotel ." -
6.8 "Breakfast is mediocre."
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5.7 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 6.4 "Only 64% saidrooms were clean enough ." 5.1 "Only 51% thought theshower was ok ." -
4.3 "Not very comfortable."2.6 "74% thought it was
too noisy ." 3.0 "70% saidrooms were small ." -
2.9 "Disappointing internet connection."
Overall Rating
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.1 "Location is great."
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7.6 "Good vibe."
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6.4 "Rooms are ok."
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5.4 "Average comfort."
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4.5 "Value below average."
Overall Rating
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8.8 "Food is delicious."
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8.8 "Great service."
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8.8 "Location is great."
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6.0 "Rooms are ok."
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4.6 "Not very comfortable."
Overall Rating
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8.8 "Great service."
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7.7 "Good vibe."
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6.7 "Rooms are ok."
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5.1 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere.. Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.
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6.8review from
Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
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4.5review from
Sophisticated decor, helpful staff, "beautiful people" hot spot. The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
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5.1review from
The staff was great, well trained, accommodating and helpful The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
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10.0review from
Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view. To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
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9.7review from
The room was nice and clean. Nice appointments. Very comfortable. Large shower. The door on the bathroom was a slider and did not actually shut.
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10.0review from
What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.
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10.0review from
Excellent staff. Wonderful old and superbly renovated building. Three blocks from the Capitol. Room was small.
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10.0review from
The restaurant downstairs was awesome
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6.0review from
The location is nice, and the valet staff friendly and responsive. We went to a concert that night and arrived back at the hotel at 11 p..m. The restaraunt was closed, and there is no room service avaiilable after this time. The restaurants nearby become nightclubs at this hour, and there are lines to get in. We also could not access our car because valet closes. I also felt that there now needs to be a few fixes or upgrades done. Our room was clean but there was no bathroom lock it was broken...paint touch ups need to be done, and the TV remotes replaced with easier ones to use. This hotel is best for business travelors, event guests (wedding) where they don't need to leave the hotel.
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10.0review from
Stayed overnight for a girls weekend. I was given a complimentary upgrade upon arrival and I was very pleased with my room as well as its amenities. Beautiful Chinese soaking tub and every toiletry you can think of. Linens were excellent quality and the bed was very comfortable. We were able to enjoy the restaurant as well for breakfast and the menu and drinks were to die for! I had a very hard time deciding what have. Fresh squeezed OJ mimosas and bloody Mary's were amazing. I can't wait to have a romantic overnight with the hubby very soon!
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6.8review from
Decor and comfort were the best. Very trendy, great food at Grange, valet, bell boy and front desk were exceptional... with the exception of one night girl. The only staff member that " couldn't see" the LARGE ( 3 feet in length ) wine or blood or whatever stain was on my curtains in my original room. Aside from actually completing the transaction of switching my room she was not helpful. My new room keys that she gave me were only 1 out of 2 working. She didn't offer a bell cart, I had to ask. The next morning upon leaving at 5:30 and asking them to check the original room for left behind belongings- she told me " you can go check yourself I'll make you another key". AND she never alerted housekeeping for follow up with the issue. I felt like I had to do all the work for a 4 star boutique hotel in mid town. The only reason I was so displeased with that interaction was that everyone else was outstanding.
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3.6review from
The look (exterior and interior) are beautiful. Staff is friendly The room was incredibly small and the walls were painted with thick black and white stripes. It felt like a prison. The bathroom was small with no counter space. More than one pillowcase was stained. The valet parks the cars in a public lot and there is no easy self parking area. Sound comes through walls easily (if a party or wedding is going on get a room as at away as possible!)
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9.6review from
Gorgeous hotel, friendly staff. Very comfortable and stylish rooms. The remote for the television was difficult to use and the bathroom lock was broken. Not a lot of storage space for personal item.
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10.0review from
from the parking attendants to the bellman and concierge the customer service was wonderful!
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9.6review from
The helpful, friendly staff made our stay especially pleasant. We enjoyed a nicely decorated, comfortable junior suite. The hotel is a beautifully restored architectural gem. The covered roof deck was a great wedding venue, with a spectacular view of the capital dome and skyline. The wedding reception food was delicious and served hot. Sunday brunch in the hotel's restaurant was uncommonly good, with a very fresh take on classic dishes and friendly and efficient service. We look forward to visiting this fine hotel again.
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10.0review from
Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere.. Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.
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10.0review from
Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view. To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
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9.7review from
The room was nice and clean. Nice appointments. Very comfortable. Large shower. The door on the bathroom was a slider and did not actually shut.
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10.0review from
What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.
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10.0review from
Excellent staff. Wonderful old and superbly renovated building. Three blocks from the Capitol. Room was small.
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10.0review from
The restaurant downstairs was awesome
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10.0review from
Stayed overnight for a girls weekend. I was given a complimentary upgrade upon arrival and I was very pleased with my room as well as its amenities. Beautiful Chinese soaking tub and every toiletry you can think of. Linens were excellent quality and the bed was very comfortable. We were able to enjoy the restaurant as well for breakfast and the menu and drinks were to die for! I had a very hard time deciding what have. Fresh squeezed OJ mimosas and bloody Mary's were amazing. I can't wait to have a romantic overnight with the hubby very soon!
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9.6review from
Gorgeous hotel, friendly staff. Very comfortable and stylish rooms. The remote for the television was difficult to use and the bathroom lock was broken. Not a lot of storage space for personal item.
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10.0review from
from the parking attendants to the bellman and concierge the customer service was wonderful!
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9.6review from
The helpful, friendly staff made our stay especially pleasant. We enjoyed a nicely decorated, comfortable junior suite. The hotel is a beautifully restored architectural gem. The covered roof deck was a great wedding venue, with a spectacular view of the capital dome and skyline. The wedding reception food was delicious and served hot. Sunday brunch in the hotel's restaurant was uncommonly good, with a very fresh take on classic dishes and friendly and efficient service. We look forward to visiting this fine hotel again.
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6.8review from
Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
-
6.8review from
Decor and comfort were the best. Very trendy, great food at Grange, valet, bell boy and front desk were exceptional... with the exception of one night girl. The only staff member that " couldn't see" the LARGE ( 3 feet in length ) wine or blood or whatever stain was on my curtains in my original room. Aside from actually completing the transaction of switching my room she was not helpful. My new room keys that she gave me were only 1 out of 2 working. She didn't offer a bell cart, I had to ask. The next morning upon leaving at 5:30 and asking them to check the original room for left behind belongings- she told me " you can go check yourself I'll make you another key". AND she never alerted housekeeping for follow up with the issue. I felt like I had to do all the work for a 4 star boutique hotel in mid town. The only reason I was so displeased with that interaction was that everyone else was outstanding.
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4.5review from
Sophisticated decor, helpful staff, "beautiful people" hot spot. The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
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5.1review from
The staff was great, well trained, accommodating and helpful The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
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6.0review from
The location is nice, and the valet staff friendly and responsive. We went to a concert that night and arrived back at the hotel at 11 p..m. The restaraunt was closed, and there is no room service avaiilable after this time. The restaurants nearby become nightclubs at this hour, and there are lines to get in. We also could not access our car because valet closes. I also felt that there now needs to be a few fixes or upgrades done. Our room was clean but there was no bathroom lock it was broken...paint touch ups need to be done, and the TV remotes replaced with easier ones to use. This hotel is best for business travelors, event guests (wedding) where they don't need to leave the hotel.
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3.6review from
The look (exterior and interior) are beautiful. Staff is friendly The room was incredibly small and the walls were painted with thick black and white stripes. It felt like a prison. The bathroom was small with no counter space. More than one pillowcase was stained. The valet parks the cars in a public lot and there is no easy self parking area. Sound comes through walls easily (if a party or wedding is going on get a room as at away as possible!)
