Have stayed here many times, will return in the future. Always excellent
4 stars
The Citizen Hotel, Autograph Collection
Photos of The Citizen Hotel, Autograph Collection
Overview
The Citizen Hotel, Autograph Collection offers unique 19th-century architectural details with modern accommodations and furnishings. Select suites offer premium views of Sacramento and all rooms offer luxury accommodations. Rooms also include flat-screen TVs with premium channels, luxury beds and bedding, a refrigerator, Keurig coffee machines, and Gilchrist and Soames bath amenities. The hotel also offers laundry and dry cleaning services, along with limited-hour room service.
The Citizen Hotel, Autograph Collection has a restaurant and bar that serves locally sourced cuisine. Valet parking is available for a daily fee and the hotel also provides hourly parking rates for guests. This hotel is a non-smoking property with almost 10,000 square feet of meeting and event spaces. An events staff is available to assist with all events and meetings and the hotel also offers a tented event space overlooking the Capitol. There is a fitness center and the hotel has quiet hours. There is also a 24-hour business center for guest use.
There are 196 guest rooms and suites at this non-smoking hotel, which offers 4-star accommodations with free WiFi in the lobby. Breakfast is available for a daily fee. The front desk is open 24 hours a day and daily housekeeping is available. This downtown hotel is just minutes from the Sacramento Convention Center, the K Street Mall, Downtown Commons, the Community Center Theater, and plenty of local shopping, dining, and nightlife. Guests can visit the Fort Sutter State Historical Park, the California State Capitol Museum, and Golden1 Center.
Latest deals for The Citizen Hotel, Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Citizen Hotel, Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
- Key card access
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Special diet menus (on request)
Basics
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Toilet
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Cribs available
Bedroom
- Alarm clock
Workspace
- Desk
General
- Telephone
Fitness
- Fitness center
Reviews of The Citizen Hotel, Autograph Collection
8.4
Very good
521 verified ratings
Wonderful
278
Very good
68
Good
57
Okay
35
Fair
32
Mediocre
20
Poor
32
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with many praising the friendly and accommodating staff, as well as the unique atmosphere of the hotel. However, numerous complaints were made regarding cleanliness, room size, and the overall value for the price paid, leading to disappointment for some guests.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
6 reviews
9 out of 10
12 reviews
All reviews
Pros (+) Nice staff and location
Pros (+) Comfort of room and size of bathroom.
Cons (-) More informative staff, location was close to everything downtown but didn’t seem like a good neighborhood.
Pros (+) Great boutique hotel.
Pros (+) Good price. Great location. Parking garage across the street. Got a free upgrade so that’s a plus
Pros (+) Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere..
Cons (-) Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.
Pros (+) Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
Pros (+) Sophisticated decor, helpful staff, "beautiful people" hot spot.
Cons (-) The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
Pros (+) The staff was great, well trained, accommodating and helpful
Cons (-) The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
Pros (+) Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view.
Cons (-) To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique architectural features?
The Citizen Hotel, Autograph Collection offers unique 19th-century architectural details with modern accommodations and furnishings.
Are there any practical amenities available, such as laundry services or room service?
The hotel offers laundry and dry cleaning services, along with limited-hour room service.
What dining options are available at the hotel?
The hotel has a restaurant and bar that serves locally sourced cuisine. Breakfast is available for a daily fee.
Is parking available at the hotel?
Valet parking is available for a daily fee and the hotel also provides hourly parking rates for guests.
What can guests expect in terms of cleanliness and housekeeping services?
The hotel offers daily housekeeping and free WiFi in the lobby, ensuring a clean and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Early Check-in
Guests were pleased with the hotel's flexibility in allowing early check-in, which was particularly convenient for those attending local events or weddings.
Explore Nearby Attractions
The hotel's proximity to Cesar Chavez Park, the California State Capitol, and the California State Railroad Museum makes it an ideal base for exploring the city's historical and cultural landmarks.
Consider Parking Alternatives
While valet parking is available for a daily fee, guests suggested using the nearby city garage for a more affordable parking option.
Request Late Check-out
Several guests appreciated the hotel's accommodation of late check-out requests, providing extra time to explore the area or simply relax before departure.
Take Note of Noise Levels
Some guests recommended requesting a room away from J Street to avoid potential noise disturbances from outside and inside the hotel.
Inquire About Pet-Friendly Services
The hotel is pet-friendly, but it's advisable to confirm any associated charges and available amenities for furry companions before arrival.
Enjoy Locally Sourced Cuisine
The hotel's restaurant and bar offer locally sourced cuisine, and guests particularly enjoyed the brunch and happy hour menu, along with the friendly staff.
Utilize the Fitness Center
The hotel's fitness center was praised for its size and equipment, providing a convenient option for guests to maintain their workout routines during their stay.
Be Mindful of Surrounding Area
While the hotel itself received positive feedback, some guests expressed concerns about the surrounding neighborhood, advising caution when exploring the immediate vicinity.
Location
926 J Street, Sacramento, CA 95814
What's nearby
- The Citizen Hotel, Autograph Collection33 yd
- Cathedral of Blessed Sacrament222 yd
- California State Capitol Museum0.3 mi
- California State Capitol0.3 mi
- California State Library0.3 mi
- The California Museum0.4 mi
- Bank of the West Tower0.4 mi
- Governor's Mansion State Historic Park0.5 mi
- California State Railroad Museum0.7 mi
- Discovery Museum Gold Rush History Center0.7 mi
- Old Sacramento State Historic Park0.7 mi
- Crocker Art Museum0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Citizen Hotel, Autograph Collection
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $323 |
Average price (weekend night) | $271 |
When to book a room at The Citizen Hotel, Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Sacramento Intl |
Distance to airport | 9.5 mi |
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