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Rooms were big, daughter loved the water park
Room was pleasant, as well as the patio area (although it was too cold to use, it was a nice feature). Starbucks staff were nice, as well as the limited interactions we had with the front desk staff. Work in the lobby was being done; it was VERY loud as they were trying to remove and replace the floor. Breakfast was mediocre. We wanted to stop for a drink in the Pub after returning from dinner and the grease smell was overpowering. Waterpark had only 5 lounge chairs, the rest were regular patio chairs lined up in rows. Although I had no problem with the slides being closed, I don't know why the outdoor area of the hot tub couldn't be left open as well.
Clean, quiet, courteous staff, water park is lovely
Overall friendly staff, clean very large rooms and nice small water park indoors and out for families. Decent drinks at the bar. Nice location. Comfy beds, great housekeeping, I would stay again. Poor excuse for a Starbucks, don't expext much or let the sign fool you. Key to room did not work almost DAILY and needed to be fixed at reception desk. Front desk staff apparently not trained to do a key card for the rooms.
Location is great, packaged bakery items in the morning was convenient and the staff was nice Rooms did not feel clean, could use a "refresher". The coffee was not good.
I was pleasantly surprised with my stay here. The room was very clean, and the bed was comfortable. My room had a fridge and microwave, and a new flat screen TV. The complimentary breakfast was limited, but there was enough selection if you're staying for a few nights or less. The owners staff the front desk, and they were very friendly. I will definitely look to stay here again. And the price per night was considerably less than other hotels in the area. The rooms are on the small side, but for me it was no problem because I was there by myself. Families would likely need two rooms. Also, the bed could have used another pillow or two. But to be fair, I didn't ask for an extra one.
For the price it was ok. The room was scented. That always makes me feel they are covering something up. Coffe & breakfast was poor. Better not to have a breakfast, but provide a wonderful coffe.
It's very nice if you're satisfied with the bare minimum. The staff is very efficient, however not especially friendly. Free coffee and sweets or cereal for breakfast.
Found the only room available in Minocqua on a busy summer weekend. Beds were comfortable, room was spartan but functional. Over $100/night was way too much for the amenities, but apparently that is the going rate for all hotels in this area. "Continental breakfast" was a rack of pre-packaged foods you could find at a gas station, and the coffee was terrible.
Very nice staff and good value for the cost.
This guest did not leave comments about this hotel.
It was located in the center of the action. Easy to get to. Very pleasant and helpful staff.
It is right in downtown, so there are many things within walking distance. It is an older building with outdated decor ('quaint' as my elderly father put it), but it was very clean and comfortable! It had everything we needed.
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The room was perfect for us! Couldn't have been cleaner! Needs to be updated
Room seemed very clean.
There was kitchen in the room 1.The kitchen has nothing prepared and was not separate from bedroom. 2.The WIFI connection is terrible, you can think there is no wifi connection. 3.A lot of tools in the room is unusable, not to say the bathroom. 4.The staff's service is terrible.
Two beds and kitchen kitchen not stock with anything
We loved that it was located on the main street of Eagle River and you could walk to everything. I loved the screened front porch. I also liked the new shower/whirl pool bath.
Location The ac is window units. The rooms are outdated but if your looking for a hard bed and a toilet it's there.
The owners are friendly and welcoming. Their dog even got to say hello! Great location, off street parking, very clean. Would definitely stay again. The decor was outdated, wallpaper was peeling, but that didn't affect our stay.
Very clean. Great for a stop over in the area.
The room was good sized and clean. The breakfast that was included each morning was very good. A lot of variety. The staff on the day shift were very friendly and helpful The gentleman working the night shift was a little cranky and kind of short with us. Not very pleasant.
Beds are very comfortable. Inside of hotel has a nice rustic feel, very well decorated. Little closet space. Hot part of breakfast consisted of prewrapped food in the fridge that needed to be microwaved.
It was clean Wifi didn't work well and no closet. Poor choice for a business traveller.
Very nice. Clean, roomy. The hotel met all my expectations. I will definitely stay here in the future, and search for other Best Western Plus locations.
Continental breakfast was amazing!!! Offered excellent parking for boats and trailers too. Pool was never crowded. Let us stay an extra pay check in with arrangements. Always had to ring bell for someone to be at front desk.
The hotel is very interesting and has a lot of stories. The champion of the snowmobile
Walk into our room and it was already cooled down, since outside it was 85. So nice not to have to wait.
Room was clean and very comfortable. The back door was always open. You didn't need your key card to get in after hours. Definitely a safety issue.
Our room was very clean. The staff didn't seem that knowledgeable about the Cranberry Fest or infomative.
The staff where very friendly. They were very laid back and let people enjoy themselves. The breakfast and coffees where excellent. Very pet friendly. Super comfy beds and very clean. The only thing that was wrong was with the hot tub that we were all looking forward too. It was only 82 degrees. The pool was warmer than the hot tub. The front desk lady tried her best to try and get it hotter but couldn't. They should of called repair
The staff was very personable. We were not there long as we went to a show and supper. Did not get to use the pool. No complaints.
Several things needed repair in my room.
The location was excellent as I ride the Bearskin Trail. The clerk on duty was very helpful as we had called to ensure a first floor accessible room and had been told it would be done but upon arrival had been assigned a second floor room. It was changed The fact that we had been ensured a first floor accessible room and upon arrival had to have the clerk change our room to first floor. Lisa had promised the change but must have gotten busy and forgot?
location hot tub was not working. breakfast items ran out and weren't restocked.
The staff was just so fun and nice. They were great on the phone and again in person....gracious, helpful, silly. It was a lot of fun to stay there.. Yes! We had three of us in one room with no couples and we could n't get a rollaway bed because of your fire regulations. We had no way around it. I found that very frustrating. Not exactly an issue with our room but there should be some way to do that.
Location to all of the places I wanted to go to in Minocqua Pool had algae in bottom of it Breakfast room had an ant problem and they crawled on my 3 year old son
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It served our purpose. There supplies seemed limited. Had to ask for towels for the pool. Both mornings they were out of sausages for breakfast.
Nothing Everything. The pool had algae or something - couldn't even see the bottom of the pool. The room was outdated, anything metal in bathroom was rusty,side of the whirlpool tub was loose and wobbly. Funky smell throughout hotel. No 'quality' at this Inn.
It was clean and very comfortable--lots of amenities. We did not get a chance to use the pool but it looked great. The breakfasts were tasty. The staff was very accomodating. I would certainly book the Waulity In Minocqua again. No
The spacious room and the quiet plus the great breakfast. Everything was great.
We stayed over on a Friday night before heading up for a week in the cabin. Clean hotel located right at the north end of downtown, within walking distance of all the shops. Nice pool and hot tub, and the free hot breakfast was nice as well. They even give you two-for-one drink cards for their bar. Within 30 minutes of checking in, we discovered our toilet wouldn't flush. Called the lobby and was told they'd have to move us to another room because the maintenance man had gone home for the day. This was at 3 in the afternoon. What would they have done if the hotel had been full?
Location It is a Super 8. It was pretty much what we expected. Not fancy, but a decent place to stay for 2 nights.
The staff was excellent!no No
location and very nice staff none
Location Pool rooms
Needs some updates. Pool looked old or dirty. Small pool.Beds were poor and hard to sleep on. Location was great. CLEANING COULD BE IMPROVED. STAFF WAS FRIENDLY AND SOMEWHAT HELPFUL.
Location in the main reason we have stayed at this hotel several times in the past several years. This time we had breakfast and enjoyed the hot-off-the-griddle make-your-own waffles. The carpet in the room felt slightly sticky when I took off my shoes and walked around in my socks. I had noticed this in another room just two weeks ago, so it would seem that this is probably true for all rooms.
Location No elevator
The only part I liked was leaving The lady at the desk as rude and VERY unprofessional. The place was WAY over priced....They should have given me the discounted rate or given me the room for free after I had to change rooms because of the loud noises. I will NEVER stay in a Super 8 again
I'll stay again All was great
Convenient location and inexpensive for the area. The small refrigerator made a constant low liquid running sound. Also, there were a couple of slightly sticky spots on the carpet, probably from someone's spilled sugary drink.
Location Couch/chairs were of poor quality.
the staff was good room wasn't cleaned like it should have been broken toilet seat and no maintance to repair it had to tape it together myself no other room to change to