Cons: The people I talked on the phone at MSP airport gave me misleading and incorrect information regarding my return. I went to one terminal to return me car, they told me it was the incorrect location for my flight, and sent me to the other terminal. When I returned my car, there was no attendant, so I left it there. It turns out I was charge extra for returning the car at the wrong location. Thankfully, when I call Avis, they refunded the fee, but it all could have been avoided.