Saint Paul Car Rentals

Cons: My flight was delayed a couple of hours and when arrived at the airport (with my family) I found Advantage's counter closed for the day. When called to their customer service line, their answer was that I had to come back the following day or go to another agency. Theirs was the only closed counter @ the airport. Will never book or use their services again.

Cons: I didn't like how hard they pushed for an up-sale for a different car. The agent charged me fees without telling me about them. (I knew there would be a fee for another driver, but she didn't tell me the cost.) I've never paid so much for a rental car! I didn't upgrade to anything fancy, had it for 4 days and it was about $70 a day. This did not include any insure fee I pre-paid. However, I did pre-pay for the gas. The car itself was nice. It drove fine and had good gas mileage. I would definitely go back to the company I've always booked with in the past.

Cons: Customer service was terrible, and rude.

Cons: We had to wait almost 30 minutes for the pick up and car had been smoked in.

Cons: Cars always don't have all the bells and whistles, but they are clean and get you where you need to go.

Cons: This was in no way the fault of the rental car agency. But we found this airport to be confusing We accidentally dropped our rental car at the wrong terminal because the address on the paperwork led us to the wrong terminal . We had to take the city train to our terminal. It would have been nice to Have the drop off address for both terminals on our paperwork.

Cons: Nothing

Cons: Price was a little high and the lot was full, mine as well have taken the priceline bid.

Cons: no cd player

Cons: The final price was more than what was quoted at booking. A couple weeks earlier, I got a Lincoln MKZ for the same price as Budgets Hyundai Sonota from one of their competitors.

Cons: Long wait for picking up car, split between waiting in queueing line and then for them to clean cars. Overall about 30 minutes from when I arrived at counter to when I drove away.

Cons: The agent at the Budget counter bamboozled me into buying the optional Insurance plan which doubled my bill!

Cons: Agent who checked me in was not clear about pricing of upgraded options and made it seem like you had your pick of vehicles. I had to specifically ask if there would be a higher rate for some of the vehicles that were being offered. I felt they were purposely non-transparent about upgrade charges in an effort to get the upsell. When turning the vehicle in there was no one there to direct you on the return process

Cons: N/A

Cons: The people I talked on the phone at MSP airport gave me misleading and incorrect information regarding my return. I went to one terminal to return me car, they told me it was the incorrect location for my flight, and sent me to the other terminal. When I returned my car, there was no attendant, so I left it there. It turns out I was charge extra for returning the car at the wrong location. Thankfully, when I call Avis, they refunded the fee, but it all could have been avoided.

Cons: Upon arriving for a confirmed 10AM pickup, we were told that there would be no cars available for two hours. Our first meeting was less than an hour away from beginning, so we were forced to cancel the car and use Uber for the duration of our trip. This was very disappointing.

Cons: Pick up and drop off was terrible. Waited for over 1:45 hours to get the vehicles and drop off required me to go inside and wait in another line to check in the cars.

Cons: The people at the counter were slow. Check-in should be easy and quick, but had to go all the way into the terminal to the counter to hand in forms, and the guy really didn't know what he needed to do and what options I had selected. Hope I didn't pay too much.

Cons: I'll never rent from Alamo again, all because of Mohammed. His selling tactic is shameful and shows how low quality the rental business with Alamo lies. Under value rental car company