Ponce De Leon Hotel

2Poor

Elizabeth, Apr 2023

rude staff, uncomfortable bed, air conditioning didn't work, no parking..dont recommend!!

3.4Poor

Duane, Jul 2020

Pros. Location

Cons. The entire stay. Mattress are old, you can litterally bruss you teeth while in the shower at the sink. The smell of drugs are persistent in the halls and elevator. No outlets to plugs Conveniently available to plug in the fridge and microwave in the room. Last the microwave was broke, water damage and cracks in the ceiling.

6Okay

Anonymous, Jan 2020

Pros. nice retro hotel for the money

Cons. parking was horrible, also trying to get a hold of the front desk was bad

2.5Poor

Anonymous, Apr 2019

Cons. Had to park in a parking garage away from the hotel which I know can’t be fixed. It’s an old hotel but they could have done better at restoring it. I could hear people talking on the street and I was on the six floor. Worried elevator would break down. Bed was very uncomfortable.

5.4Fair

Tony, Mar 2019

Pros. Location is great. That's about it.

Cons. WIFI doesn't work for more than 5 mins at a time and drops for 30 mins then back up. Pretty annoying if you are trying to take care of some work. Rooms are small, old and somewhat dirty. The window AC unit was so loud I had to turn it off to sleep. No coffee or breakfast provided. Starbucks is 2 blocks. Stayed two nights, somehow my reservation got messed up and they made me move to a different room they said was less expensive. Other than a different floor they were about the same.

6Okay

Anonymous, Dec 2018

Pros. I liked the front desk staff. They are all very nice and helpful. They gave me great restaurant advice, helped with my various questions and were polite. I loved the old Spanish style look and feel of the place. And you can’t beat that location!

Cons. I wished my room was bit cleaner. Dust bunnies, cob webs, filthy windows. It needs a deep cleaning and probably a new bed. The interior felt very worn down and neglected, unfortunately.

3.1Poor

Michael, Jul 2018

Pros. Location, bar and resturant attached

Cons. The rooms were dirty, the bed was uncomfortable, the bathroom door was glass that you can see through, no amenities, warm water only in the shower not hot. Linens on the bed were stained.

4.5Mediocre

Collin, Apr 2018

Pros. Location is close to everything downtown

Cons. For starters the staff had clear issues on the basic checkin and check out process. Luckily my room was ready in time however many other guests were asked to wait. Upon getting the room it was adequate for our one night stay smaller than described in pictures but big enough for two all the same. However I requested and lid for a late check out as I was competing in a triathlon the following day. I paid the $25 and upon waking up the next morning to shower discovered the shower didn’t work and mentioned it on our way out at 5:45 am by noon when i returned nothing had been done so I packed my wife and i’s things and left. They showed no sign of care that shower didn’t work at all and gave an attitude about refunding the $25 for the late check out fee since I wouldn’t be using it so I could shower after my race. Long story short staff was awful and the facilities were sub par... two stars

2Poor

Anonymous, Sep 2017

Cons. Marijuana odors in the whole hotel

5.1Fair

Anonymous, May 2017

Pros. It's a great price, but it's the same price as the Avalon and Hollander. But.... those places strive to be the best even at the discounted price.

Cons. First impression was the musty/moldy smell of the building. Then there was the 18" TV. This is the same size as my office computer monitor and smaller than the monitor for the receptionist. The cable wire itself was just hanging across the room, not mounted, not trying to be disguised in any way. Wrong remote for the TV so you couldn't access the guide, sleep timer or screen size. Had to watch NBA playoff game where it looked like this "CAVS 68 BOS" because Boston's score was cut off from the TV being stuck in zoom mode. Turned the hot water on for 10 minutes and finally got in. Used 0 cold water and it was still basically a cold shower. Front desk said I probably just needed to play around with the hot water handle a little more. That doesn't explain no hot water in the sink either.