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The hotel has comfortable bed with especially nice pillows, which is important to me. Many amenities are included that aren't usually. The rooms are pretty spacious compared to most you will find in Grenoble. The design is a little bit 'cold' and not necessarily my cup of tea, but sort of interesting at the same time. The elevators aren't very 'smart' in their programming. Sometimes they switch direction when you expect them to keep going the same way.
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
Great location, excellent value. Nothing really. A very pleasant stay.
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
the central location
WiFi and the clean room Street Noise
Central location A bit pricey relative to amenities
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
close to railway station. 24 reception, so able to check out early for train. great location on square
The position of the hotel in the city center next to everything. The room was very small.
Localization. It is close to everything I wanted (big square, cine, supermarket,etc.) Absence of internet wireless access, but it offered internet cable access in the room.
Room was spacious; kitchen facilities just right. Location was perfect -- across the street form two markets, outstanding cheese shop down the block. Tram stop three blocks away. Relatively quiet street. Service could not have been better. None
nice hotel, situated very well in the center of Grenoble
Good value for money for a family
Nice alternative to a hostel for a few backpackers looking for a cheap but good room in a convenient location.
good location with walking to old Grenoble. food shopping across street. very clean and comfortable. microwave was useful. no parking for arrival and checkin. parking garage difficult to find and small but adequate.
A great place to stay with young kids as gives you the convenience of seperate bedrooms and kitchenette. Reception not manned 24 hours
Kitchen facilities but no wine bottle opener. Car parking was convenient. We didn't expect an uncomfortable foldout bed in a room of this quality. There is no mention on the website that this room contained a fold out bed. We would never have booked this room if we had known this.
Balcony space Kitchen too small
It was clean and had laundry services available.
The location of the hotel was exellent The hotel is looking very tired and dated
Great location / view of the mountains from the room's balcony. Nice, comfortable bed. Bathroom.
Great location, both for ski slopes and village. Friendly, helpful staff. Great crepes served 4-5.30pm in the lounge area - delicious and most welcome after a long day skiing. Good facilities - pool, sauna and masseures available - just not enough time to enjoy them! We had an an early arrival 12noon and our rooms were ready (on request) and an early check out 6am with no problems gaining access to an early breakfast. Breakfast was good, didn't have dinner there, but restaurant always seemed to be busy. Hotel looks nice from the outside (recently reburbed I believe). The reception area is bustling and welcoming, but the bedrooms could do with updating, especially the bathrooms - and a curtain or blind would have been useful in the toilet and bathroom, as 1 of our 3 rooms was overlooked by the rear ski slopes! Bedrooms small and the 2 south facing ones we booked were very hot - not a problem if you're just sleeping/showering there, but wouldn't like to have to spend much more time in the bedroom! Glad I was there with my 5 girlfriends and not my husband!!
relaxed and friendly atmosphere
proximity to the ski slopes. Ski-in/out. Also located in the centre of the village so convenient for shops/bars, etc. Friendly staff. room was basic but clean and warm. Walls beween rooms a little thin. No minibar/coffee/tea making facilities. TV had only 2 channels. Merited 2 stars in my book rather than the 3 advertised.
Good location. Right outside ski lift and local shops,bars and restaurants. Small rooms. Not cleaned properly every day.
good location, nice pool/jacuzzi facilities walls exceedinly thin, noise levels unacceptable.
The staff were really friendly and the hotel was very clean and well positioned. It was very overpriced for what it was. On the second day there our beds were not made up during the day and on the third day there our toilet paper was not replaced - we did address this with reception and it was immediately replaced.
Excellent value for money evening meal Party of School children
Great location near ski lifts and off to edge of town so noise was minimized. Stunning views from room balconies. Helpful staff, nice pool, wifi available in lobby. Breakfast was exactly the same every day; some variation would have been welcome.
The refurbished rooms are nicely designed and practical, and I really liked the rain shower head in the bathroom. The size of the room - it was rather small and very condensed.
The rest room has a nice design you dont have full control on the AC, i tried to switch it on but i couldn't
Wifi for 5 Euro per day is reasonable. Would stay there again.
very friendly stuff, nice bar downstairs, good location and it is amazing that this hotel has so bad reviews. Maybe it is because it was just renovated and not new building. housekeeping was not very good, but it is 6 from 10 so not so bad
The location is conveneint in terms of access to trains. Tl area is however less than satisfactory. Do excrement on the sidewalks and generally cooking smells from the restaurant Internet access is the worst of any hotels that I have stayed in. The internet access was lso not free. If the Hotel is selling vouchers for internet access, they should make sure that the access I savailavle from any room located anywjhere.
The Decor No Hotel Bar
Excellent location by the railway station and tram outside the door to the town centre. Excellent weekend rate for a smart hotel
Location excellent, good breakfast, Internet very good, rest average Room pretty small, though not unusually small for Grenoble; TV didn't always work
The staff were really helpfull and extremely polite. The hotel was very clean including the rooms. You had access to a Tram across the road which brought you straight into the old town. The rooms were small but well laid out so it didnt matter too much
i was having a 2 day meeting at the chamber which is in the same building room temeperature hot, cant open windows and when i moved to a room where i could it was very noisy outside
almost everything The hotel is at a quiet location. It should be possible to open the windows. Much better than ineffective air conditioning
The location is very nice. Being close to the train station but not noisy at all. The room is clean. Additionally, there are fitness rooms and free xbox360 to play in the lobby, which are awesome choices in spare time of business trips. Also, the staff are very nice.
good staff, location and free internet, flexibility in extension of the stay when required. sad that the breakfast is not included in price
Central location was good, rooms and breakfast were very good.
The staff was very friendly, and helpful. The room was very comfortable. Breakfast was very good. Facilities as businessman was also very good.
excellent location, close to bus and train stations but only a short walk into the centre of town. very helpful and friendly staff. Bar prices
Clean, very good views of the mountains, quiet & helpful. . No kettle in the room. We like to drink tea....lots of it ! Especialy after triathlons !
welcoming reception,comfortable bedroom and public areas ,good swimming pooland leisure facilities standard of breakfast very poor,drinks in the bar expensiveand beer flat.
the views out of the suite
Views were great, breakfast was great, seems to cater well for large groups Wifi not great in room and large groups(could also be positive). Staff a little reserved....
Graet hotel would recommend the hote. Wouid have been nice to have tea and coffe facilities in the room.
A good sized room, very comfortable and friendly staff.
Nice room, close to the slopes, easy of parking, friendly staff It would have been nice if the pool had opened earlier, say 7.30 so we could swim before we went to ski.
The breakfast was sub-standard.
The view from my room looking south across the Alps was simply stunning. All the staff were really friendly and made us feel welcome. Plenty of food available for breakfast which was cool as we were on a cycling trip!
Location and service
Friendly and Clean The food, I didn't like the menu was put off with the 1st thing being Lambs Brains!
Easy to find hotel based on proximity to the Hopital Sud. Good location for breaking a journey as it is right by the Rocade Sur and motorway connections. It felt as though we were the only guests (Easter Monday). The bar was not open and neither was the restaurant in the evening. Needed to drive a few miles for a meal and car park was locked when we returned (electronic gates opened once we identified out name and room number on the intercom).
the reception staff were very kind.
Location for transit travel, free parking, free wi-fi access in the room. No
complimentary WIFI Internet access
The staff was very professional, and I loved the swimming pool!
The breakfast buffet was excellent but the coffee was too cold
Air cinditioning in room as it was very hot when we stayed there. On arrival there was an extra bed in our room which made the room very small. The receptionist said this was normal as it was a family room even though one had not been requested. Also it was not made very clear that the restaurant was closed at weekends although as there was a coach party in we were able to eat there, meal was very mediocre. Quite a distance to eat otherwise.
location the price reduction made the hotel ok. I would never pay 110 euro for a room like this.
Free Wifi and very quiet area
Personally I find a rate of Euro 20 for a breakfast in a countryside hotel expensive.
nice staff and nice view. the water of that area is pretty fresh.
We found one of the best 3 star hotels we have ever stayed at. The room was big and looked as if it had been recently renovated. A very high class establishment.
Kindness of the staff. Location. Corridors need renovation. Restaurant definitely over priced.
location,scenery, food and comfort
The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything. No
the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.
It was nice room with good restaurant. Sauna club has some space for improvement.
Clean comfortable room and very friendly and competent staff Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.
Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking. If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.
The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing. The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.
Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed
Quality and value I have come to expect from this brand Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120
The hotel was well situated for our needs.
The hotel has a nice lobby and friendly staff but it is not centrally located for those that wish to tour the city. My stay was disappointing. Internet access was pricy at almost 25 euros for 24 hours. There was little hot water one morning and the room air conditioning was anemic at best. There are better hotels in Grenoble that are more centrally located with lower prices. I suggest the Tulip Inn Hotel Angleterre which is on the edge of the Old Town or the family run Trianon.
Good value. Close to Tram Line C so good for the University campus, otherwise a little out from the centre (10 minutes' walk).
We needed a nice and uncomplicated hotel and everything was according to our expectations. No luxus class, but we didn't expect that. Clean, nice crew. And: free internet \o/ The coffee could have been a little bit better but breakfast in general was fine.
I liked the location which was really close to the city center and the tram station but... The room servce was unacceptable ( I came back from my city visit tired and looking forward to having a nice rest but what I found it was my bed linen was the old one and they didn't even arrange it properly! ). Besides, they didn't even have the do not disturb tag and many times the housekeeper interrupted my sleep. Another thing that really concerned me was the attitude of the receptionists who always talked in french with me even though it was clear I couldn't speak it.
the kindlyness of the staff and also the brfeakfast enough... the room was too row...
Good location - within easy reach of the centre plus some nice bars closer at hand. Pleasant staff (including 24-hour reception). Breakfast was good value. And Grenoble itself is a fine little city. There was a lot of building work going on nearby during my stay, meaning noise in the daytime plus quite a lot of cement dust around so the air was drier and less pleasant than one might have hoped for in an Alpine city.
Very nicely decorated in cheerful colors. Extremely friendly staff. Conveniently located close to trams and near main library. Excellent A/C and great free WiFi. Rooms are effectively sound-proofed. Shower was quite small and dark, thanks to an annoying blue shower curtain. Bed was so-so.
kind staff, the proximity from the tramway station i did checked that the breakfast was inculuded at the price, however while i was having my breakfast, the owner told me that there is no reason to offer my breakfast and that i should pay for it. finally i didn't pay for it, because the owner found that was miscommuncation between booking.com and her hotel but anyway that was very unpolite to approach to client during having meal.
The breakfast was the best for my France trip so far. It was a short walk from a Tram stop. It took a while for the staff to attend the front desk. I didn't think the service was represented in the price of the room but these days everything seems to be price tagged over worth.
The services were great.
It was in a bad part of town. Around many abandoned buildings and nothing to do.
The personnel The very poor quality of the television (screen), room cold, bathroom not very clean
friendly staff, clean & comfortable room. Although on the outskirts of town, had easy access to city centre. no complaints
Bed Advertizing picture in Hotel litterature does not reflect reality. Example: Pool has not been cleaned for 200 years....at least it does look like it!
Nearness to tram way No
Location close to city center and our room was comfortable. Windows are sealed.
We needed a cheap hotel to stay overnight on the way to spain. The hotel is not in the city-centre, but in a very good location if you are by car. The Hotel was clean and the receiption team was excellent. Breakfast seem to be very expensive with over 12 Euro and it was not clear before booking the hotel that it is not included in the room. The hotel equippment in the room has seen better days!
Great service from attentive staff.
breakfast not good