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The staff were very respectful! There were a lot of noise from construction workers that were in the rooms above the room I was staying in. I had to change rooms due to the loud noise that management did not take care of! We also were in a room with bed bugs! NEVER AGAIN!
At least they had security
The front desk staff was polite and pleasant. However there is a complete disconnect between housekeeping and the front desk. I arrived at 3:45pm and was assigned two rooms housekeeping reported as ready that were not made up. Ar least four other guests were assigned rooms that were not ready. Also one guest was assigned a room that was still occupied (how could EVER allow that to happen). I did not get a room until 5 pm. The only way this happens is if management tollerates it. This property needs competent management.
Wonderful person at front desk. Astute which is rare. Hot tub clean and exercise room great. Quiet. Redid hotel and put in double pane windows and soundproofing. Very close to MRY (Monterey Community Airport) Need the exercise room which is tiny. If there were a lot of guests, it would not be possible to use. One place open for breakfast at 6 am. Not on property and not particularly healthy food.
Cozy room. Basic amenities. Quiet. Staff helpful. Close to harbor. Bed sank in the middle.
High quality stay for high value. Staff was extremely helpful and cooperative.
clean and comfortable Small shower. Noisy family outside in early morning but that's not the hotels fault
The woman at the front desk was so nice, she gave some recommendations for restaurants and some appatizer vouchers. The place was very clean and well taken care of. Will for sure return!
This motel was great! Cheap, clean, friendly staff, quiet, good location, free internet, what more could you ask for. Would stay here again for sure if ever in Monterey. I have no complaints, everything was perfect.
Best stay for the price in the area, perfect location
The staff was friendly. Hotel is close to many places.
How clean the rooms always are and the staff are very professional! I love that you're near many restaurants and don't have to travel far!
It was close to gas and food areas, near freeway. Turns out a little too near for us. We could constantly hear the passers-by. The room was pretty decent for the price. Big bed. Comfy. Gave us a place to rest for the night. Had waffles and yogurt with juice and coffee for breakfast which was nice. The pillows sucked. Like i had knots in mine. Had to constantly move to smooth it out. The bathroom walls were kinda dirty. When in there u can see stuff on them. A bit of a turn off :/ Also maybe it was just our location. But we had a lot of foot traffic, what seemed like all night. We were right next to the ice and vending machines. Come 4-5 Am people were filling up their coolers I'm asuming. But the was the wake up time for us. With all the noice we couldnt sleep anymore. So we had a bit of a restless night :(
This was the nicest of this type of hotel we have ever seen. Everything was clean and neat. Bed was very big. Well-themed room decor and furniture and their staff was very friendly! . Only reason it didn't get 5 stars was because we wished it was in the normal $40-50 range for the hotel of this class
Very clean and safe was in splendid location and was very sffordable
The room was nice and clean. There was a night club next to the hotel that played music until 2am which made it very difficult to sleep comfortably. This happened both days I stayed there Wednesday and Thursday. Called the front desk regarding this only for the agent to act like they had no idea what to do but said they would get back to me and never did. The heated pool was not heated but cold. The breakfast area was small and crowded with guest and it made it uncomfortable.
Beds and pillows were great . Tv was cool with lots of channels and bathroom was very clean . nice big room. Very clean and quiet . Pool wasn't very heated and it was semi indoor it had an outdoor patio with and opening to the pool . We tried to swim at night but it was too cold.
Everything was perfect util they gave us some new neighbors that made us a bit uncomfortable cause they made too much noise ugh The pool wasn't warm enough
It was very clean, the staff was friendly and helpful, the breakfast selection was good, it was close to our destinations. Bed wasn't the most comfortable, but i have nothing bad to say about the place.
Closeness to Cannery Row, sightseeing, wharf. Really worth the money. The beds are very comfortable and we felt safe. Walls needed to be touched up, under sink. Small things. Overall, very happy with this hotel.
Very nice motel. Not enough breakfast food to go around. No DVD there. That alone will keep us from coming here again.
Price. Room was recently updated. Grounds were dirty. Rude staff. Only hot breakfast option was waffles.
Clean, comfortable, affordable Noisy, location
Hotel facilities are excellent and we had a pleasant reasonable-sized room. The location is also quite good - only a short drive to Fisherman's Wharf and the rest of the very attractive town of Monterey.
from the outside, it looks like a motel. But the rooms are very good quality "Hotel style".
Very friendly and helpful staff. Short walk to the downtown area. Right across from a beautiful pond. the attached restaurant was great. we stayed on the top floor and the outside hallway was just bare wood. looked terrible but could not tell if it was under construction as it didn't look like anyone was working on it.
convenience to wharf, highway 1, room cleanliness location is on the corner of two busy streets....noisy area
Clean, cheap and efficient None. Was v. Happy for the price
The Room was clean and the heater worked well... It was a cold night for Monterery... 11/2010
Private parking was really convenient The hot tub closes too early, Usually couples like to use it after dinner to relax and unwind
Great place. Awesome rooms.
Well worth the money, and what a fabulous rate they have for bring practically beachfront! Very accommodating and helpful. Great breakfast too!! That we only stayed for one night! Can't wait to go back and stay longer.
Clean room. Breakfast as described and plentiful. Good location. Pool and hot tub were not very clean
Location, convenience, privacy in cottage everything was good
Rooms were very clean and very nice. Would definitely recommend.
We had a wonderful time! Very close to the beach and Monterey! Pacific grove is such a beautiful area They charged me a different rate for the second night. When I booked on booking.com it get me a flat rate
It was so cozy and felt homey. I did not want to leave. Very clean and just overall an awesome stay That i did not stay longer
good location. The rooms were small , smelled like cigerette smoke in a non-smoking room(they would not give us another room) -my girlfiend is allergic ! not good. The view outside our window was a bunch of construction supplies thrown behing our building. The shower never got hot. I was trying to do something special for my soon to be wife. She was mad/unhappy our entire trip. -unsatisfactory!!!
Friendly people at the reception. Good value for the money. Parking in the lot. I would do it again. The furniture in my bathroom was in poor condition.
Location is great
nice place and the room is very sweet.
Location and very friendly staff. Way too loud. Could hear EVERYTHING occurring upstairs. Could not sleep. Cheapest hotel in town, but still way too expensive for the overall experience.
I loved the style and comfort of the hotel, the fact is our room wasnt huge however, it had a nice comfortable bed a great flat screen tv refrigerator and a microwave. It was extremely cozy. I loved it and would stay again. Loved everything
The bed, the location, the hot tub and the breakfast was good, the OJ was amazing! :)
parking and buildings were crowded on the site.
very quiet place mattress too soft
Staff was awesome, helpful and attentive. Close enough to enjoy walks and wharf Staff tried diligently to make amends for noise and interuptions by other guests, but it was too late, damage done OMG, warming up LOUD work trucks @ 5am.....only to be turned off and restarted 15 minutes later. It's 55 degrees, what needs warming up for so irresponsibly LONG? Stayed on ground floor by request, we have a toddler! Only to have Paul Bunyan checked in upstairs from us, with constant pacing from 8p-11p. Real smart front desk work?! Large window to front of our room had broken glass, ripped molding and looked as though somebody wanted in, other than door. a bit scary
The hotel was not clean. The room had no air conditioning so it was musty and muggy, which made it hard to sleep. The location of the hotel was sketchy. The pool/hot tub area could really use some work. It was pretty gross. Also, the towels were the size of a small hand towel and were as rough as sand paper. I would not recommend this hotel to anyone.
Very convenient for getting to downtown Monterey or Carmel. Spacious bathroom and great value for the money.
Great stay all in all. Unfortunately , noisy foot traffic outside my door.