Portobelo Plaza de las Americas

Guests have highlighted the super comfortable beds, the central location close to the beach, and the friendly and helpful staff as some of the best features of the hotel.

Yes, the hotel offers parking and an airport shuttle service for the convenience of guests.

While some guests found the breakfast to be limited, others appreciated the good quality and cleanliness of the breakfast. The hotel's restaurant and bar also received positive feedback.

Guests have consistently praised the cleanliness of the rooms and the amazing housekeeping service provided by the hotel.

The high season is in January, and the low season is in May. Visitors can plan their stay accordingly to enjoy the best of what the hotel and the destination have to offer.

Some guests mentioned that their rooms did not have proper windows, resulting in a lack of natural light and views. Consider requesting a room with a clear view and natural light to enhance your stay.

Some guests noted ongoing construction outside the building, which could lead to noise disturbances. It's advisable to inquire about any ongoing construction activities and their potential impact on your stay.

Several guests expressed dissatisfaction with the breakfast quality, citing limited choices and a slow buffet system. Manage your expectations regarding breakfast and consider exploring nearby dining options for a more satisfying morning meal.

Guests reported instances of the pool being closed for maintenance, impacting their planned leisure activities. Prior to your stay, it's recommended to check the pool maintenance schedule to avoid disappointment.

Some guests experienced issues with noise isolation, leading to disturbances from neighboring rooms. If you are sensitive to noise, it may be beneficial to inquire about the noise isolation measures or request a quieter room location.

The hotel's central location provides easy access to various attractions, including beaches and local landmarks. Take advantage of the proximity to places like Paintball San Andres and Playa de Spratt Bight for enjoyable outings.

A few guests encountered maintenance issues such as a lack of hot water and malfunctioning gym equipment. If you encounter any maintenance issues during your stay, promptly notify the staff for timely resolution.

Some guests found the check-in process to be cumbersome and inflexible. It's advisable to inquire about the check-in procedures and any associated requirements beforehand to streamline the process.

While the hotel restaurant received mixed feedback, including limited gluten-free options and restricted service hours, consider exploring nearby dining establishments for a more diverse culinary experience.

If you require assistance with planning activities or excursions, the staff, particularly Jesus David, was praised for providing helpful suggestions and arranging various activities. Don't hesitate to seek their recommendations for an enjoyable stay.