The staff were exceptional! Everyone was courteous and friendly, AND FedEx office 2 staff in particular the lady with dark longish hair and her long term colleague Rudy were my favorites! Great fun folks.
4 stars
JW Marriott San Antonio Hill Country Resort & Spa
23808 Resort Parkway, San Antonio, TX 78261, United States
San Antonio, TX
See location+1 210 276 2500Photos of JW Marriott San Antonio Hill Country Resort & Spa
Overview
JW Marriott San Antonio Hill Country Resort & Spa immerses guests in a luxury experience within the center of San Antonio, Texas. From golfing and spa treatments, to a variety of fitness and dining options, visitors will feel right at home in this premier resort.
Each room features lighted makeup mirrors, pillow-topped bedding, balconies with gorgeous views of Texas, and large workspaces. Plush bathrobes and high speed Wi-Fi are also included with every room. Accommodations range from guest rooms to the Executive Suite, with bed sizes of double to King Murphy.
For a night to unwind, this resort also features the Lantana Spa. Guests can pamper themselves with treatment options like facials, body wraps, waxing services, hand treatments, and massages. A steam room is also located in the spa, as well as a restaurant.
JW Marriott San Antonio Hill Country Resort & Spa also offers a resort health club that features a fitness center equipped with free weights, universal machines, and cardio equipment. 24-hour access to the gym is also available to hotel guests every day of the week.
Local attractions near the JW Marriott Resort includes SeaWorld, the San Antonio Zoo, Texas Hill Country Wineries, and RiverWalk San Antonio. Guests can also enjoy a relaxing day of golf at the Canyon Springs Golf Club, or the Northern Hills Golf Club.
JW Marriott San Antonio Hill Country Resort & Spa offers a premier experience for tourists and travelers alike. Whether for business purposes or sightseeing, this hotel is sure to impress visitors with its elegant amenities.
Latest deals for JW Marriott San Antonio Hill Country Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott San Antonio Hill Country Resort & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
- Tennis
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Things to do
- Gift shop
- Game room
- Golf
- Horse riding
- Table tennis
- Water park
- Pool table
- Basketball court
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Kitchen
- Kitchenette
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Valet parking
Fitness
- Fitness center
- Tennis
Health and safety
- Safe
Reviews of JW Marriott San Antonio Hill Country Resort & Spa
8.7
Very good
615 verified ratings
Wonderful
344
Very good
78
Good
87
Okay
27
Fair
32
Mediocre
21
Poor
26
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
8 reviews
8.1 out of 10
3 reviews
All reviews
Pros (+) The location
Cons (-) More staff, amd clean the room
Pros (+) Staff was excellent, the grounds were beautiful and amenities were great. Of course kids loved the water park. Food was pretty good, typical hotel food.
Cons (-) It's ridiculous the amount of money spent here. Cabanas are way overpriced, food overpriced, and every kids activity was an extra charge. It felt like a kids frat party--i think this reflects more on the guests than hotel. I've come to expect a certain level of decency at JW but this just felt like a step down. No recognition as a platinum member. we went midweek and that was good as I heard crowd...
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Pros (+) For a JW Marriott, the hotel is "very tired" in need of restoration. The tables in the lobby bar were chipped and in bad condition. The leather armchair in the bedroom was dried and cracked - should be replaced. Towels were not of the quality one would expect in JW Marriott. The standard of JW Marriotts outside of the US is far superior.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at JW Marriott San Antonio Hill Country Resort & Spa?
The beds at JW Marriott San Antonio Hill Country Resort & Spa are pillow-topped and designed for a comfortable night's sleep. However, some guests have mentioned that the beds were uncomfortable, so it's advisable to inquire about bed preferences when making a reservation.
Is parking readily available at JW Marriott San Antonio Hill Country Resort & Spa?
Yes, JW Marriott San Antonio Hill Country Resort & Spa offers free parking for guests. However, some visitors have experienced issues with valet parking, so it's recommended to consider self-parking options.
What are the dining options like at JW Marriott San Antonio Hill Country Resort & Spa?
JW Marriott San Antonio Hill Country Resort & Spa offers a variety of dining options, including a restaurant, bar/lounge, and the option for food delivery to guest accommodations. While some guests found the food and drinks to be delicious, others mentioned that they were overpriced.
How clean can I expect the rooms and facilities to be at JW Marriott San Antonio Hill Country Resort & Spa?
The resort maintains high cleanliness standards, with daily housekeeping and enhanced cleaning protocols. However, a few guests have reported issues with dirty linens and outdated furniture, so it's advisable to communicate any concerns to the staff for prompt resolution.
When is the best time to visit JW Marriott San Antonio Hill Country Resort & Spa?
The low season at JW Marriott San Antonio Hill Country Resort & Spa is in January, while the high season is in August. To avoid large crowds, it's recommended to plan a visit during the low season. Additionally, consider weekdays for a more relaxed experience at the water park and other amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Lantana Spa
Guests raved about the spa treatments, particularly the massages and facials. Consider booking a relaxing treatment during your stay.
Explore Nearby Attractions
The hotel's proximity to SeaWorld, the San Antonio Zoo, and Texas Hill Country Wineries makes it a great base for exploring the area. Plan a day trip to these attractions for a fun-filled experience.
Consider Room Selection Carefully
Some guests noted that the beds in certain rooms were uncomfortable. If you have specific preferences or concerns about the bedding, it may be worth discussing this with the hotel when booking.
Check Wi-Fi Connectivity
A few guests found the Wi-Fi login process cumbersome. It's advisable to clarify the Wi-Fi access procedure with the hotel staff upon check-in to avoid any inconvenience.
Family-Friendly Amenities
Families appreciated the hotel's kid-friendly amenities, including the water park and kids' club. If traveling with children, take advantage of these facilities for a memorable family vacation.
Be Mindful of Pricing
Several guests mentioned that food and drinks at the hotel were expensive. Consider exploring dining options outside the hotel for more budget-friendly meals.
Plan Golfing Activities
Golf enthusiasts praised the quality of the golf courses. If you enjoy golfing, make sure to schedule a tee time and experience the amazing courses during your stay.
Stay Informed About Housekeeping
Some guests experienced issues with housekeeping, such as missed service or delayed towel delivery. It may be helpful to communicate your housekeeping preferences clearly with the hotel staff.
Consider Transportation Options
While the hotel offers free parking, some guests found the valet parking service unsatisfactory. If you plan to use parking services, it's advisable to inquire about the available options and their corresponding service quality.
Location
23808 Resort Parkway, San Antonio, TX 78261
What's nearby
- Six Flags Fiesta Texas13.4 mi
- Shops of La Cantera13.8 mi
- San Antonio Zoo14.6 mi
- Fort Sam Houston14.6 mi
- Japanese Tea Garden14.9 mi
- University Hospital - University Health System15.2 mi
- San Pedro Springs Park16.3 mi
- AT&T Center16.6 mi
- The Alamo17.3 mi
- St. Joseph Catholic Church17.5 mi
- San Antonio River Walk17.6 mi
- Market Square17.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott San Antonio Hill Country Resort & Spa
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $547 |
Average price (weekend night) | $564 |
When to book a room at JW Marriott San Antonio Hill Country Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at JW Marriott San Antonio Hill Country Resort & Spa
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See most recommended stays in San AntonioGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 17.6 mi |
Nearest Airport | San Antonio |
Distance to airport | 10.1 mi |
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