The staff was so friendly and helpful. They really stood out. The only down side is that the hotel is a little hard to get to, being located on the access road. Not a problem, just a nuisance. But the staff definitely made up for it.
3 stars
San Antonio Marriott Northwest Medical Center
3233 Northwest Loop 410, San Antonio, TX 78213, United States
San Antonio, TX
See location+1 210 377 3900Photos of San Antonio Marriott Northwest Medical Center
Overview
At the Marriott San Antonio Northwest, located conveniently near the Medical Center, guests are welcomed into a world of comfort and convenience. This premier hotel, just a short distance from San Antonio International Airport, offers luxurious rooms equipped with plush bedding, premium-channel HDTVs, elegant bathrooms, and high-speed Wi-Fi, ensuring a stay that combines relaxation with connectivity. Dive into leisure with our serene outdoor pool and modern fitness center, tailored for relaxation and wellness. Planning an event? Our versatile venues cater to any occasion, making memories that last. Experience exceptional dining onsite or indulge in privacy with our in-room dining. Marriott San Antonio Northwest: Your gateway to comfort near the Medical Center.
Latest deals for San Antonio Marriott Northwest Medical Center
Amenities at San Antonio Marriott Northwest Medical Center
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Executive lounge access
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
Family friendly
- Cribs available
- Kid-friendly buffet
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of San Antonio Marriott Northwest Medical Center
8.1
Very good
1008 verified ratings
Wonderful
497
Very good
132
Good
99
Okay
58
Fair
68
Mediocre
40
Poor
114
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and its location, but many expressed dissatisfaction with the service, citing rude staff and poor management. Issues with room comfort and amenities were also noted, including noise and maintenance problems.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
124 reviews
8.2 out of 10
1 review
7.6 out of 10
3 reviews
All reviews
Pros (+) Bed was very comfortable and nicely made, staff was friendly.
Cons (-) Newly renovated room but poorly finished. Shower head sprayed everywhere, bowl sink was loose and leaked, sink faucet had hot and cold crossed, room table had food crums on it. Stairwells were very dirty. Breakfast buffet is incredibly over priced, would never pay $18 for a small buffet that is free at other Marriott hotels.
Pros (+) Front desk and manager
Cons (-) Had to wait 1 hour to get room
Pros (+) Facility was clean and nice
Cons (-) Did not get the room i researved and booked for 4 adults and got a single king... Had to argue to get pillows and blankets for the other two people staying in the room... Not sure where the disconnect is but poor follow through
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the food quality at the hotel?
Guests have mentioned that the breakfast was delicious and the room service was fast with good food. However, some guests found the breakfast quality to be really bad and not worth the price.
What are the parking options at the hotel?
The hotel offers free parking and valet parking. However, some guests experienced inconvenience due to parking being occupied by party guests during weekends.
How are the beds at the hotel?
Some guests found the beds to be comfy, while others mentioned that the beds were highly uncomfortable and caused back pain.
Is the hotel known for its cleanliness?
Guests have praised the hotel for being very clean and well-kept. However, some guests mentioned that the hotel was dirty and outdated, and some rooms had cleanliness issues.
What can guests expect from the hotel's customer service?
Many guests have praised the staff for being amazing, friendly, and accommodating. However, a few guests had negative experiences with the front desk staff and found the customer service to be unfriendly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Some guests were disappointed to find that their room did not have a balcony despite the description. Ensure to confirm the presence of a balcony before booking.
Consider Low Season Travel
November is considered the low season, which could mean fewer crowds and potentially better rates.
Check Nearby Attractions
The hotel is conveniently located near attractions such as the Japanese Tea Garden, San Antonio Zoo, and the San Antonio River Walk, making it a great choice for sightseeing.
Request Room Change if Necessary
If you encounter issues with your room, such as a strong smell of smoke, don't hesitate to request a room change. The staff has been accommodating in addressing such concerns.
Be Mindful of Noise Levels
Some guests mentioned being inconvenienced by noise from nearby highways and airport. Consider this if you are sensitive to noise.
Confirm Room Amenities
Note that some rooms do not include a microwave, which was a point of dissatisfaction for some guests. Ensure you have all necessary amenities before settling in.
Be Aware of Parking Challenges
During weekends with events, parking can be a challenge due to parties and conventions. Plan accordingly or inquire about parking options in advance.
Double-Check Booking Details
Some guests experienced discrepancies between the room description on booking platforms and the actual room features. It's advisable to double-check details before confirming your booking.
Consider High Season Travel
March is considered the high season, so expect more crowds and higher rates during this time.
Be Prepared for Breakfast Costs
While some guests enjoyed the breakfast, others found it expensive with poor quality. Consider exploring nearby dining options if you're not satisfied with the hotel breakfast.
Location
3233 Northwest Loop 410, San Antonio, TX 78213
What's nearby
- University Hospital - University Health System1.9 mi
- San Pedro Springs Park4.9 mi
- Japanese Tea Garden5.2 mi
- San Antonio Zoo5.4 mi
- Market Square6.3 mi
- The Alamo6.6 mi
- San Antonio River Walk6.6 mi
- St. Joseph Catholic Church6.7 mi
- Henry B. González Convention Center7 mi
- Tower of the Americas7.1 mi
- Guenther House7.2 mi
- Fort Sam Houston7.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about San Antonio Marriott Northwest Medical Center
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | $152 |
Average price (weekend night) | $116 |
When to book a room at San Antonio Marriott Northwest Medical Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at San Antonio Marriott Northwest Medical Center
FAQs when booking at San Antonio Marriott Northwest Medical Center
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Value for money | 8.3 |
|---|---|
Distance to city center | 6.5 mi |
Nearest Airport | San Antonio |
Distance to airport | 5.0 mi |
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