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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Express check out, Gift shop, Hot tub, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Bicycle rental, Fitness center | ||
| Services | A/V equipment rental, Airport shuttle (free), Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet, WiFi | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Star Ratings
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| Travelocity |
| Service |
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91% found the |
| Reception |
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80% said the |
| Room Cleanliness |
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70% said |
| Breakfast |
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73% found the |
| Nightlife |
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98% |
| Bathroom |
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53% |
| Internet |
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Internet is poor. |
| Noise Level |
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58% thought it was |
| Room |
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63% said the |
| Air Conditioning |
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Excellent 9.0
Apr 7 2014
40 for parking was excessive and charging for Internet is not customary. Staff was rude and kicked us out of the 9pm That why I would not likely stay with u again. 40 for parking was excessive and charging for Internet is not customary. Staff was rude and kicked us out of the 9pm That why I would not likely stay with u again. |
Good 7.0
Apr 6 2014
Hotel room was nice, it had a nice view to the bay,also fitness room was nice. There was a sliding door to get into restroom,this door was making lots of noise when we opened the door,would have liked to have more variety of food(restaurants)inside of hotel.The pool was decent needs a new painting. Inside of hotel is nice, is all fancy looking,hotel room was nice,I liked that it has a big flat screen tv,but outside of hotel after dark its kind of scary there are lots of homeless people walking around.Hotel room was nice, it had a nice view to the bay,also fitness room was nice. There was a sliding door to get into restroom,this door was making lots of noise when we opened the door,would have liked to have more variety of food(restaurants)inside of hotel.The pool was decent needs a new painting. Inside of hotel is nice, is all fancy looking,hotel room was nice,I liked that it has a big flat screen tv,but outside of hotel after dark its kind of scary there are lots of homeless people walking around. |
Okay 6.0
Apr 6 2014
Cleanliness. You pay a premium to stay here. Price of parking should be built into the room for paying guests. It is ridiculous that they would charge $40 to park a vehicle that I can park myself in the same garage for half the price. Ridiculous. Cleanliness. You pay a premium to stay here. Price of parking should be built into the room for paying guests. It is ridiculous that they would charge $40 to park a vehicle that I can park myself in the same garage for half the price. Ridiculous. |
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Good 8.0
Apr 3 2014
The hotels location was excellent and withing walking distance to all attractions. The wifi was not free. Therefore, without paying astronomical sums, no business could be conducted inside the room. The hotels location near the water front gives it access to all those attractions, while being in close proximity for the midtown food, and fun.The hotels location was excellent and withing walking distance to all attractions. The wifi was not free. Therefore, without paying astronomical sums, no business could be conducted inside the room. The hotels location near the water front gives it access to all those attractions, while being in close proximity for the midtown food, and fun. |
Excellent 10.0
Apr 2 2014
The staff was very friendly. Great location. Short walk to gaslamp area. The concierge made an excellent recommendation for dinner and called and got us a reservation. The staff was very friendly. Great location. Short walk to gaslamp area. The concierge made an excellent recommendation for dinner and called and got us a reservation. |
Excellent 9.0
Apr 2 2014
terrific location, outstanding view of the bay! the $40 parking fee :-( such a great hotel, right downtown with an amazing staff. they upgraded us to a view room for free. the pool and jacuzzi also had a great view. a short walk to a ton of restaurants and bars, we had a blast!terrific location, outstanding view of the bay! the $40 parking fee :-( such a great hotel, right downtown with an amazing staff. they upgraded us to a view room for free. the pool and jacuzzi also had a great view. a short walk to a ton of restaurants and bars, we had a blast! |
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Mediocre 3.0
Mar 31 2014
nothing really was as I expected; Hotel was not as nice as I expected for 4 stars. Service was not as good. Parking was $40 ! and they also charged for INTERNET... I mean COME ON! JUST BAD BAD BAD... There was only 1 CheckIN clerk,when I came she was talking to some guy who tried to get her number or what not... she was flirting with him ON JOB for over 10 minutes - when I was standing there WAITING to check in - with 2 babies crying in the back...!!! 1. Check IN girl let us wait for 10 minutes while flirting with some guy - on the job. VERY RUDE. 2. PARKING for one night - they charged us $40 ! that's just CRAZY ! none of the other hotels charged us ANYTHING for parking... always FREE. NOT HERE ! 3. Room was NOT as big or nice as I excepted for 4 stars hotel. No Microwave - no complimentary snacks or anything nice. 4. INTERNET Was NOT FREE !! I mean , come on... in our days ... ? Even the shitty hotels give FREE WIFI - why would this one would cha...nothing really was as I expected; Hotel was not as nice as I expected for 4 stars. Service was not as good. Parking was $40 ! and they also charged for INTERNET... I mean COME ON! JUST BAD BAD BAD... There was only 1 CheckIN clerk,when I came she was talking to some guy who tried to get her number or what not... she was flirting with him ON JOB for over 10 minutes - when I was standing there WAITING to check in - with 2 babies crying in the back...!!! 1. Check IN girl let us wait for 10 minutes while flirting with some guy - on the job. VERY RUDE. 2. PARKING for one night - they charged us $40 ! that's just CRAZY ! none of the other hotels charged us ANYTHING for parking... always FREE. NOT HERE ! 3. Room was NOT as big or nice as I excepted for 4 stars hotel. No Microwave - no complimentary snacks or anything nice. 4. INTERNET Was NOT FREE !! I mean , come on... in our days ... ? Even the shitty hotels give FREE WIFI - why would this one would cha... |
Okay 5.0
Mar 29 2014
The room was very clean. The staff were helpful. Parking is not provided for guests. We arrived late in the evening and drove around the block twice before locating the paid parking garage across the street. We were surprised to find that the price of the parking ($20.00 each time in) was not included. The building is beautiful and within easy walking distance of any number of places to eat that fit any budget.The room was very clean. The staff were helpful. Parking is not provided for guests. We arrived late in the evening and drove around the block twice before locating the paid parking garage across the street. We were surprised to find that the price of the parking ($20.00 each time in) was not included. The building is beautiful and within easy walking distance of any number of places to eat that fit any budget. |
Excellent 9.0
Mar 19 2014
Great staff Charged for everything. Parking and internet were super expensive. Great staff Charged for everything. Parking and internet were super expensive. |
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