Guest reviews
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Overall Rating
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 7.6 "76% werehappy with the room service ." 9.2 "92% werehappy with the shuttle service ." 8.9 "89% said theconcierge service was amazing ." 7.8 "Lovely bar service , according to 78%." -
8.5 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 9.5 "City centre within easy reach , said 95%." 9.9 "99%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "100%appreciated the closeness to the beach ." 10.0 "Good access to the airport , said 100%." 8.8 "Easily accessible by car , said 88%." -
8.4 "Generally very clean."8.0 "80% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
7.5 "Good vibe."8.9 "89%
enjoyed the friendly atmosphere ." 7.7 "77%enjoyed the lobby entrance ." 9.5 "95% said it was astylish hotel ." 8.0 "80% thought thehotel was luxurious ." -
7.5 "Nice rooms."8.2 "82% said the
beds were comfortable ." 8.0 "80% saidrooms were clean ." 9.0 "90% thought theview was good ." 7.0 "70% thoughtrooms were spacious ." -
6.9 "Average amenities."6.7 "67% thought the
building was acceptable ." 5.0 "50% said theelevator was ok ." -
5.3 "Internet is average."6.9 "69% thought it was
adequately priced ." -
5.2 "Breakfast is mediocre."
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5.1 "Average value."6.9 "69% thought it was
adequately priced ." 5.4 "Theprice was ok for 54%."
Overall Rating
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
7.7 "Good location."10.0 "100%
liked the proximity to sightseeing ." -
7.2 "Nice rooms."8.3 "83% said the
beds were comfortable ." 9.0 "90% thought theview was good ." 8.1 "81% saidrooms were clean ." -
6.7 "Average amenities."6.5 "65% thought the
building was acceptable ." -
5.4 "Breakfast is mediocre."
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5.1 "Internet is average."6.8 "68% thought it was
adequately priced ." -
4.4 "Value below average."3.0 "70% said the
breakfast was too expensive ."
Overall Rating
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8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
8.2 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." -
8.0 "Generally very clean."7.6 "76% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
6.9 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." -
6.8 "Average amenities."6.7 "67% thought the
building was acceptable ." -
6.8 "Food is average."
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5.4 "Internet is average."6.9 "69% thought it was
adequately priced ." -
5.3 "Average value."6.9 "69% thought it was
adequately priced ." -
5.2 "Breakfast is mediocre."
Overall Rating
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9.0 "Incredible bar."
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8.6 "Generally very clean."9.5 "95% thought
it was clean ." 8.0 "80% saidrooms were clean ." -
8.6 "Location is great."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
7.5 "Nice rooms."8.0 "80% said
rooms were clean ." 8.1 "81% said thebeds were comfortable ." -
7.0 "Tasty food."
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6.8 "Average amenities."6.7 "67% thought the
building was acceptable ." -
5.6 "Breakfast is mediocre."
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5.4 "Average value."
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5.0 "Internet is average."
Overall Rating
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8.6 "Location is great."
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8.5 "Generally very clean."8.1 "81% said
rooms were clean ." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." -
7.3 "Nice rooms."8.1 "81% said the
beds were comfortable ." 8.1 "81% saidrooms were clean ." 8.8 "88% thought theview was good ." -
7.3 "High comfort."8.1 "81% said the
beds were comfortable ." -
5.2 "Internet is average."
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5.2 "Average value."
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4.8 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
Good location, nice staff, rooms are clean, bed is VERY comfortable. The hotel feels tired. Decor, common areas feel like they haven't been touched in decades. The neighborhood is even worse, though. You literally have to walk around homeless people to get to business meetings. After sundown, there's no one on foot except homeless people. The hotel attracts a lot of airline crews. Not sure what to make of that.
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7.4review from
Not all staff was friendly, room wasn't thoroughly cleaned one day and Cafe and restaurants only open till 1pm. Also some staff gave poor directions as to how to get to places.
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9.4review from
Good value for you money. Very clean. Good facilities. Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.
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10.0review from
this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!
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10.0review from
Loved the staff. The woman at the front desk was super friendly and nice and her alone would make me want to come back and enjoy the Westin again!
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7.7review from
Great location, clean hotel, GREAT bed. Best sleep I've had in a while. Bathroom was nothing to write home about and parking is a bit expensive
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9.7review from
the bed was very comfortable. The restaurants and lounge were enjoyable.
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7.7review from
Clean friendly $44 parking cost and one way streets with only two valets
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9.7review from
3 blocks from coaster, very comfortable, free shuttle to the airport, beds are fantastic They nickel and dime you for in-room wifi (seriously?)
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10.0review from
The amazing view, the helpful and friendly staff, and the amazing deal!
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9.4review from
Rooms were good size with a nice view. Big screen TV. Downtown location near to attractions. Didn't sleep well because the mattress was a bit lumpy. Gave me a backache. The breakfast menu is pricey. $44/day for parking. Hotel like Westin should have free parking available for guests.
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10.0review from
I was very satisfied, was even able to check in hours ahead of schedule and was upgraded to a better room. The location is fantastic as well as the view, staff was attentive and courteous, definitely recommend this place.
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9.6review from
The room was very comfortable and had a nice layout.
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9.6review from
Great location and the staff was fantastic. Taxi dropped us off at the wrong Westin just 3 blocks away.
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5.3review from
The staff were great at the front desk. For the amount of money I should have stayed at a Holiday Inn. I've stayed at multiple Westin locations....this was wayyyyyyy below standards. Cleanliness was terrible in the room. The "free" water in the lounge was always empty. The furniture in the room was more like a two star hotel. The pool was tiny. The jacuzzi was super small. Just a terrible experience.
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9.4review from
Good value for you money. Very clean. Good facilities. Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.
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10.0review from
this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!
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10.0review from
Loved the staff. The woman at the front desk was super friendly and nice and her alone would make me want to come back and enjoy the Westin again!
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9.7review from
the bed was very comfortable. The restaurants and lounge were enjoyable.
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9.7review from
3 blocks from coaster, very comfortable, free shuttle to the airport, beds are fantastic They nickel and dime you for in-room wifi (seriously?)
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10.0review from
The amazing view, the helpful and friendly staff, and the amazing deal!
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9.4review from
Rooms were good size with a nice view. Big screen TV. Downtown location near to attractions. Didn't sleep well because the mattress was a bit lumpy. Gave me a backache. The breakfast menu is pricey. $44/day for parking. Hotel like Westin should have free parking available for guests.
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10.0review from
I was very satisfied, was even able to check in hours ahead of schedule and was upgraded to a better room. The location is fantastic as well as the view, staff was attentive and courteous, definitely recommend this place.
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9.6review from
The room was very comfortable and had a nice layout.
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9.6review from
Great location and the staff was fantastic. Taxi dropped us off at the wrong Westin just 3 blocks away.
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6.8review from
Good location, nice staff, rooms are clean, bed is VERY comfortable. The hotel feels tired. Decor, common areas feel like they haven't been touched in decades. The neighborhood is even worse, though. You literally have to walk around homeless people to get to business meetings. After sundown, there's no one on foot except homeless people. The hotel attracts a lot of airline crews. Not sure what to make of that.
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7.4review from
Not all staff was friendly, room wasn't thoroughly cleaned one day and Cafe and restaurants only open till 1pm. Also some staff gave poor directions as to how to get to places.
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7.7review from
Great location, clean hotel, GREAT bed. Best sleep I've had in a while. Bathroom was nothing to write home about and parking is a bit expensive
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7.7review from
Clean friendly $44 parking cost and one way streets with only two valets
