Guest reviews
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Overall Rating
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9.4 "Terrific location."9.6 "96%
liked the proximity to shopping ." 9.9 "99%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 9.0 "Easily accessible by car , said 90%." 10.0 "Good access to the airport , said 100%." -
9.2 "Awesome vibe."9.6 "96% thought, the
hotel was modern ." 9.9 "99% said it was astylish hotel ." 8.8 "88%enjoyed the friendly atmosphere ." 8.8 "88% thought thehotel was luxurious ." -
9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.1 "91% thoughtit was clean ." 8.0 "80% said thebathroom was clean ." -
8.7 "Very good internet connection."8.6 "86% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.3 "Very nice wellness & sports facilities."8.3 "
top-notch fitness area , thought 83%." -
6.8 "Rooms are ok."5.8 "For 58%,
maintenance was acceptable ." 6.7 "Only 67% thought theshower was ok ." 6.5 "Only 65% thought thefurniture was functional ." 5.0 "50% said theview was so-so ." 5.7 "Only 57% thought theair conditioning was adequate ." 5.7 "57% thought theminibar was ok ." -
5.2 "Breakfast is mediocre."
Overall Rating
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9.5 "Terrific location."9.7 "97%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.7 "97%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
9.4 "Awesome vibe."9.7 "97% thought, the
hotel was modern ." 9.9 "99% said it was astylish hotel ." 8.8 "88%enjoyed the friendly atmosphere ." -
9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.2 "92% thoughtit was clean ." 8.3 "83% said thebathroom was clean ." -
8.9 "Very good internet connection."
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8.3 "Bar is amazing."
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6.1 "Rooms are ok."6.4 "Only 64% thought the
furniture was functional ." 5.6 "For 56%,maintenance was acceptable ." 6.8 "Only 68% thought theshower was ok ." 5.2 "52% said theview was so-so ." -
5.6 "Average value."
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5.1 "Breakfast is mediocre."
Overall Rating
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9.3 "Perfectly clean."9.2 "92% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
9.2 "Awesome vibe."9.6 "96% thought, the
hotel was modern ." 8.9 "89%enjoyed the friendly atmosphere ." 9.9 "99% said it was astylish hotel ." -
9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.6 "96%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." -
8.4 "Very good internet connection."8.2 "82% said the
wifi quality was great ." -
8.1 "Great service."9.5 "95% found the
staff to be very friendly ." -
5.8 "Breakfast is mediocre."
Overall Rating
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9.3 "Awesome vibe."9.6 "96% thought, the
hotel was modern ." 8.9 "89%enjoyed the friendly atmosphere ." 9.9 "99% said it was astylish hotel ." -
9.3 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." -
9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
8.6 "Very good internet connection."8.4 "84% said the
wifi quality was great ." -
8.3 "Very nice wellness & sports facilities."8.3 "
top-notch fitness area , thought 83%." -
6.8 "Rooms are ok."6.4 "Only 64% thought the
furniture was functional ." 6.9 "Only 69% thought theshower was ok ."
Overall Rating
-
9.4 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
9.0 "Awesome vibe."9.5 "95% thought, the
hotel was modern ." 9.8 "98% said it was astylish hotel ." 8.5 "85%enjoyed the friendly atmosphere ." -
8.9 "Very good internet connection."
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7.8 "Wellness & sports facilities were pleasant enough."7.8 "
top-notch fitness area , thought 78%." -
7.8 "Good service."9.4 "94% found the
staff to be very friendly ." -
6.5 "Rooms are ok."5.8 "For 58%,
maintenance was acceptable ." -
5.4 "Average comfort."
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4.7 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
It was very clean, and I liked the 24 hour gym and the location. The rooms are small, and the walls are paper thin -- very noisy, hard to sleep.
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8.5review from
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
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10.0review from
Modern rooms, good food, friendly staff Valet was eh, pricier but worth the money
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8.0review from
Clean, convenient and helpful staff Dining option is limited in hotel
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7.1review from
I like the location near convention center and shopping. I even like the hubbub noise of the street and cable car. The housekeeping staff is honest and courteous, making sure I found my wallet and such. Of course, being in party central for the World Series Parade was a hoot! Roaches in the narrow dark closet was a rough surprise. Worse was the twin beds, like 1950's Lucy and Arnez. I don't know how I wound up with twin rather than queen. Prepaid meant no adjustment by the desk.
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3.7review from
The only positive thing is the location. And that's it. The photos are completely misleading. This is an awful hotel and I was booked for 7 nights. I reduced that to 1 night. The rooms are small and shabby. It's old with old furniture and does not at all feel like a hotel. It's more like a good hostel. Don't stay here. Unless you like staying in hostels on a vacation.
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8.2review from
Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good. Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided. the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it. however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
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6.6review from
Great great location ! The best in san Francisco .
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5.0review from
Location Small bathroom , dirty, poor breakfast.
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4.0review from
Location was good. Pet friendly for our 3 lb dog Building architecture and décor was cool. Stinky. Rooms are wayyy smaller than what appears in online pictures. Our luggage almost didn't fit into the room with us. Cable TV went out and back on about once per minute. Breakfast was a donut or croissant and coffee or juice. Would not stay here again.
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4.6review from
Location is the best thing about this hotel. That is, if you're a tourist. Old. Rooms aren't that clean. Views are terrible. No amenities. Windows didn't open. Floors creak everywhere. Loud. Ridiculously expensive.
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9.0review from
The bed The included breakfast. It was just donut. For the price I paid I wished there will be much more things to eat.
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5.0review from
Location is excellent...right next to the Market Street Bart stop and Powell Street trolley... Very noisy hotel...virtually no sound proofing...hard to sleep...
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9.3review from
Location is perfect no way you can feel lost or out of the San Francisco vibe; everything you could need is near by, all transportation systems are there. Also the place is very familiar and nice, and the staff always try to help on whatever your needs are. The little coffee shop at the entrance; ladies there looks they don't like their jobs... and they don't pay attention to your order.. also they deliver orders without checking the name or the owner of it... that was my very bad food experience... other ones were fabulous...
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8.3review from
Relatively good price. Comfortable room. Great location. No air conditioning. Not a problem because it was cool, but would not want to stay there in the heat.
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5.6review from
Location Small room size, old room with old furnishings.
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7.6review from
Staff was extremely helpful and courteous, great location! Room was old and out-of-date, stained carpet, loose bathroom fixtures. They are in the midst of a renovation so I assume this is a room they haven't gotten to yet.
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6.6review from
the staff is great the hotel is old
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8.5review from
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
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10.0review from
Modern rooms, good food, friendly staff Valet was eh, pricier but worth the money
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8.0review from
Clean, convenient and helpful staff Dining option is limited in hotel
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8.2review from
Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good. Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided. the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it. however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
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9.0review from
The bed The included breakfast. It was just donut. For the price I paid I wished there will be much more things to eat.
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9.3review from
Location is perfect no way you can feel lost or out of the San Francisco vibe; everything you could need is near by, all transportation systems are there. Also the place is very familiar and nice, and the staff always try to help on whatever your needs are. The little coffee shop at the entrance; ladies there looks they don't like their jobs... and they don't pay attention to your order.. also they deliver orders without checking the name or the owner of it... that was my very bad food experience... other ones were fabulous...
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8.3review from
Relatively good price. Comfortable room. Great location. No air conditioning. Not a problem because it was cool, but would not want to stay there in the heat.
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7.1review from
It was very clean, and I liked the 24 hour gym and the location. The rooms are small, and the walls are paper thin -- very noisy, hard to sleep.
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7.1review from
I like the location near convention center and shopping. I even like the hubbub noise of the street and cable car. The housekeeping staff is honest and courteous, making sure I found my wallet and such. Of course, being in party central for the World Series Parade was a hoot! Roaches in the narrow dark closet was a rough surprise. Worse was the twin beds, like 1950's Lucy and Arnez. I don't know how I wound up with twin rather than queen. Prepaid meant no adjustment by the desk.
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6.6review from
Great great location ! The best in san Francisco .
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7.6review from
Staff was extremely helpful and courteous, great location! Room was old and out-of-date, stained carpet, loose bathroom fixtures. They are in the midst of a renovation so I assume this is a room they haven't gotten to yet.
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6.6review from
the staff is great the hotel is old
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3.7review from
The only positive thing is the location. And that's it. The photos are completely misleading. This is an awful hotel and I was booked for 7 nights. I reduced that to 1 night. The rooms are small and shabby. It's old with old furniture and does not at all feel like a hotel. It's more like a good hostel. Don't stay here. Unless you like staying in hostels on a vacation.
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5.0review from
Location Small bathroom , dirty, poor breakfast.
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4.0review from
Location was good. Pet friendly for our 3 lb dog Building architecture and décor was cool. Stinky. Rooms are wayyy smaller than what appears in online pictures. Our luggage almost didn't fit into the room with us. Cable TV went out and back on about once per minute. Breakfast was a donut or croissant and coffee or juice. Would not stay here again.
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4.6review from
Location is the best thing about this hotel. That is, if you're a tourist. Old. Rooms aren't that clean. Views are terrible. No amenities. Windows didn't open. Floors creak everywhere. Loud. Ridiculously expensive.
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5.0review from
Location is excellent...right next to the Market Street Bart stop and Powell Street trolley... Very noisy hotel...virtually no sound proofing...hard to sleep...
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5.6review from
Location Small room size, old room with old furnishings.
