|Value for money||5.5|
|Distance to city center||0.5 mi|
|Nearest Airport||San Francisco|
|Distance to airport||11.4 mi|
|"Staff very friendly and helpful"||(in 139 reviews)|
|"Excellent location and chic atmosphere."||(in 175 reviews)|
|"Clean rooms and great accommodations"||(in 125 reviews)|
|"Bathroom door didn’t lock"||(in 8 reviews)|
|"The room was literally tiny."||(in 57 reviews)|
The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate The cleaning staff was helpful and the room was clean. The 1st floor was very drafty.
There was no bellman. The halls were depressing. It is very overpricedrepriced.
Limited dining facilities Urban charge should have been upfront.
Price, cleanliness and amenities, staff, proximity to transportation and attractions
Neighborhood/Area were a little sketchy at night time
Great urban hotel!
Right next to the cable car turnaround and in the heart of SF, we loved be central to it all. We were with kids this we were thankful for the arcade area and the free coffee in the morning. Overall a top quality hotel as far as the rooms, cleanliness, and the decor. Also, the hotel is high-tech with TVs that would mirror our devices and staff available text. Highly recommend this hotel.
Only complaint was the beds being too soft.
Overpriced even by SF standards
The location was fine, and the mezzanine area was a good hang-out spot (big TVs, couches, and foosball!).
The room was tiny even by SF standards: a queen-size bed with 18 inches on either side and 3 feet in front. The bathroom was weirdly large...? It's not like people hang out in there. The shower took forever to warm up and didn't get very warm, and there's no water pressure in the sink (so you spend a long time getting soap off your hands, which is not a good solution to water conservation).
It was okay, but noisy
It was very clean, and I liked the 24 hour gym and the location.
The rooms are small, and the walls are paper thin -- very noisy, hard to sleep.
Free coffee in the morning
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
Trendy, modern, and fun!
Modern rooms, good food, friendly staff
Valet was eh, pricier but worth the money
Clean, convenient and helpful staff
Dining option is limited in hotel
A reasonable balue
I like the location near convention center and shopping. I even like the hubbub noise of the street and cable car. The housekeeping staff is honest and courteous, making sure I found my wallet and such. Of course, being in party central for the World Series Parade was a hoot!
Roaches in the narrow dark closet was a rough surprise. Worse was the twin beds, like 1950's Lucy and Arnez. I don't know how I wound up with twin rather than queen. Prepaid meant no adjustment by the desk.
Don't believe the misleading photos
The only positive thing is the location. And that's it.
The photos are completely misleading. This is an awful hotel and I was booked for 7 nights. I reduced that to 1 night. The rooms are small and shabby. It's old with old furniture and does not at all feel like a hotel. It's more like a good hostel. Don't stay here. Unless you like staying in hostels on a vacation.
Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good.
Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided. the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it. however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
With a stay at Axiom Hotel San Francisco, you'll be centrally located in San Francisco, within a 10-minute drive of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Based on 2,876 reviews
Value for money
Policies vary by room type and provider.
|San Francisco||11.4 mi|
|San Francisco (Conv Ctr), California||0.3 mi|
|San Francisco (Civic Center), California||0.4 mi|