Value for money
Distance to city center
Distance to airport
|"Very friendly staff and great location"||(in 81 reviews)|
|"Friendly staff, great location."||(in 74 reviews)|
|"Love the bed very comfortable!"||(in 11 reviews)|
|"Our room was facing Sutter."||(in 20 reviews)|
|"I know old buildings didn’t soundproof."||(in 6 reviews)|
|"It was a bit noisy."||(in 5 reviews)|
|great location||in 202 reviews|
|staff was very friendly||in 180 reviews|
|small room||in 77 reviews|
|hotel is great||in 76 reviews|
|close to union square||in 54 reviews|
|blocks from union||in 35 reviews|
|old building||in 30 reviews|
|noisy all night||in 26 reviews|
|noise coming||in 25 reviews|
|right in the heart||in 19 reviews|
|bed was comfortable||in 16 reviews|
|brick wall||in 13 reviews|
|san francisco||in 13 reviews|
|cable car||in 12 reviews|
|plugs to charge phone||in 10 reviews|
|smaller than expected||in 10 reviews|
|kevin||in 7 reviews|
|tv remote buttons||in 6 reviews|
|casinos||in 1 review|
|clean room||in 1 review|
Very Comfortable in a Great Location
This boutique hotel is small but has a lot of character. It was built over a century ago. A renovation to the interior has been done bringing it up to date. The exterior is being repainted now. Being in the heart of Union Square makes it very handy for shopping or anight out. The staff are what make the hotel special though. Edward at the front desk went over the top to make our anniversary extra nice.
The only downside is street noice but that goes with the location.
Staff was Awesome, room clean and beds comfortable with lots of pillows
Super helpful and friendly staff
The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Great concierge Kevin
Kevin gave the best advice for sightseeing and transportation.
The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
The location was fantastic! The room was small but clean and comfortable. The hotel was lovely and all but one of the staff members were very friendly and helpful.
We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
great location, just don't spend too much time in
Great price, great location, and very convenient with free wifi.
No ac, small beds, and no space to put bags
Great hotel for price- amazing location
Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
Could not cool down the room.
Beds very uncomfortable, front desk staff unfriendly, highly priced for value
Location,interior design,cleanliness,staf was very helpful
The hotel staff were nice people. The bed and pillows were awesome!
No safe box, no minibar / mini-fridge, cramped room.
Perfect location. friendly atmosphere.
Yes! You can hear your neighborhood. and single room was that smaller than I expected.
Very helpful staff
Great building great stuff
Room is not big, but really clean. Free internet access, and staffs are nice and helpful. Location is great!
not too big, good atmosphere, located in the center of the city, free internet, free newspapers at breakfast
I think the breakfast could be more diverse: now mainly sweet (muffins, danish croissants, etc.). I usually went for buttered croissant and fruits, but I would have liked some cheese or ham...
new feather bed was nice and comfortable. . .
would have appreciated feather bed not slipping off the mattress though
Hotel staff was very accommodating. The rooms and the hotel itself were nicely decorated. The location was within walking distance of restaurants, shopping, etc. This was a great value - especially for San Francisco and such a nice hotel. The room was small, which we anticipated, but it was adequate.
I would have liked some healthy cereal options at breakfast.
location, friendliness of staff
A short walk from Powell Street Station, The Cartwright Hotel - Union Square BW Premier Collection has a accessible location, making it an ideal place to stay when in San Francisco. It is steps from Union Square Plaza, eateries and nightlife options.
There are a variety of amenities available to guests of the hotel, including valet parking, an express check-in and check-out feature and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets.
Rooms at The Cartwright Hotel - Union Square BW Premier Collection are modern and feature ironing facilities.
The hotel is found in the City's premier shopping area. It has easy access to public transport with San Francisco Ferry Building within walking distance.
based on 408 reviews
Value for money
Policies vary by room type and provider.
The Cartwright Hotel - Union Square, BW Premier Collection is located at 524 Sutter Street in Union Square Area, 0.2 miles from the center of San Francisco. Grace Cathedral is the closest landmark to The Cartwright Hotel - Union Square, BW Premier Collection.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Cartwright Hotel - Union Square, BW Premier Collection.
Yes, The Cartwright Hotel - Union Square, BW Premier Collection offers free Wi-Fi.
No, The Cartwright Hotel - Union Square, BW Premier Collection does not offer free parking.
No, The Cartwright Hotel - Union Square, BW Premier Collection does not offer free airport shuttle service.
The Cartwright Hotel - Union Square, BW Premier Collection is 11.7 miles from Oakland. The Cartwright Hotel - Union Square, BW Premier Collection is 11.7 miles from San Francisco.
Yes, The Cartwright Hotel - Union Square, BW Premier Collection is a pet-friendly hotel.
No, The Cartwright Hotel - Union Square, BW Premier Collection does not have a pool onsite.