San Jose is a great place to visit, and visitors here can experience the sites and sounds of this amazing city. When they are looking for lodging in the area, the choices are plenty, but finding just the right hotel is key. The Arena Hotel in San Jose is one of the most popular in the area. It is a boutique hotel with 89 rooms, and it is located near downtown. There is access to many major highways, and there are three different types of guest rooms that guests can choose from. The Arena Hotel offers a complimentary breakfast, laundry facilities, a business center, and meeting and event facilities.
The rooms here are cozy, and guests will love coming back to them after a day of exploring stunning San Jose. The rooms feature WiFi, flat-screen television, work desk, mini-fridge, microwave, coffee maker, hairdryer, iron, and two-person jacuzzi. These rooms are incredibly comfortable, and the jacuzzi makes a great addition at the end of a long day walking and touring.
Guests will find that there is so much to see in the area. They can see the SAP Center, the San Jose Museum of Art, the San Jose Tech Museum, San Jose State University, and Santana Row. Guests can also find shopping and dining nearby, and if they are looking for a specific cuisine, the staff here will be able to direct them to quite a few restaurants and bars. Staying in San Jose has its advantages and staying at the Arena Hotel is one of them!
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Pros. Price was very reasonable for downtown
Cons. Smell from the bathroom was strong
Pros. Guys at the front desk are all super nice.
Cons. Lady at the front desk could try smiling.
Pros. This is the best place to stay if you don't want to drive when attending an event at the SAP Center, which is less than a 10-minute walk. I also like that the place is very clean, the hotel and our room. My friend was in town to attend a concert with me and we were both very happy with the accommodations, especially since we just wanted a clean, safe place to stay and this was the place. The complimentary breakfast was pretty decent too. They had hot and cold options.
Cons. The hotel is a bit dated but my main concern is cleanliness and safety.
Pros. Close proximity to SAP center for events. New carpet and furnishings. Had a refrigerator, microwave and coffee pot in the room.
Cons. Air conditioner did not work, it was blowing hot air. Bathroom was dingy looking but superficially clean. Their recent remodel did not include the bathroom.
Pros. Walk to the SAP Center. Free parking. Free breakfast. Nice rooms!
Pros. Lighting in the room was poor, the shower temperature would constantly fluctuate between scolding hot and just barely warm. The hallways still smelled of fresh paint and carpet was a bit tattered. Location isn't bad and the staff and breakfast was great.
Pros. Nice staff
Cons. Being woke up at 3am due to excessive loud noise outside the hotel window
Pros. The hotel is dated and could use a remodel, but it was reasonably priced. The room was clean, large but old. There was a jacuzzi tub in the bathroom which we didn't use. The switches and timer where outside the bathroom which dated the place. Still the room was good for what we needed it for. We had a good stay there.
Pros. The room was beautifully remodeled with high ceilings and lots of space. Continental breakfast was filling and fresh.
Cons. My first impression of the hotel was not great, however, the staff was friendly and the rooms were very clean. The rooms above us were a little noisy.
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What are the amenities offered at Arena Hotel?
Arena Hotel offers a complimentary breakfast, laundry facilities, a business center, and meeting and event facilities. The rooms feature WiFi, flat-screen television, work desk, mini-fridge, microwave, coffee maker, hairdryer, iron, and two-person jacuzzi.
What are the nearby attractions to Arena Hotel?
Nearby attractions to Arena Hotel include SAP Center at San Jose, J. Lohr Winery, San Pedro Square, Children's Discovery Museum, San Jose Museum of Art, Tech Museum, and San Jose McEnery Convention Center.
What are the common concerns about Arena Hotel?
Common concerns about Arena Hotel include cleanliness issues, outdated facilities, broken elevator, and unavailability of complementary breakfast.
What are the positive aspects of staying at Arena Hotel?
Positive aspects of staying at Arena Hotel include friendly staff, comfortable beds, convenient location, and the availability of a jacuzzi in the rooms.
When is the best time to visit Arena Hotel?
The best time to visit Arena Hotel is during the low season in January to avoid crowds and make the most of the great location and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Jacuzzi
Many guests appreciated the jacuzzi tubs in the rooms, providing a relaxing way to unwind after a day of exploring San Jose.
Consider Room Location
Some guests mentioned that rooms closer to the elevator may experience noise disturbances, so consider requesting a room away from the elevator for a quieter stay.
Check for Room Cleanliness
Several guests reported cleanliness issues, such as dirty floors, stained carpets, and outdated fixtures, so it's advisable to thoroughly check the room upon arrival and report any issues to the staff.
Be Mindful of Noise
Some guests noted noise disturbances, both from within the hotel and the surrounding area, so light sleepers may want to pack earplugs or request a room in a quieter location.
Verify Amenities
While some guests enjoyed the in-room amenities like the mini-fridge and microwave, others reported that certain amenities, such as the jacuzzi jets, were not functioning properly, so it's recommended to verify the functionality of amenities upon check-in.
Consider Security
A few guests mentioned feeling unsafe due to encounters with unauthorized individuals on the property, so it's important to prioritize personal safety and report any security concerns to the hotel staff.
Double-Check Check-In Times
Some guests experienced delays during check-in, so it's advisable to confirm check-in times in advance and communicate any special requests to the hotel to ensure a smooth arrival process.
Explore Nearby Dining Options
While the hotel offers a complimentary breakfast, guests can also explore nearby dining options, as suggested by the staff, for a diverse culinary experience.
Be Aware of Elevator Issues
Several guests reported issues with the hotel's elevator, so guests with mobility concerns may want to inquire about the current status of the elevator and request a room on a lower floor if needed.
Manage Expectations
Considering the mixed reviews, it's important to manage expectations and communicate any specific preferences or concerns with the hotel staff to enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Arena Hotel is located at 817 The Alameda in Sunol-Midtown / Garden Alameda, 1.1 miles from the center of San Jose. SAP Center at San Jose is the closest landmark to Arena Hotel.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Arena Hotel.
Yes, Arena Hotel offers free Wi-Fi.
Arena Hotel is 2.4 miles from San Jose. Arena Hotel is 31.3 miles from Oakland.
KAYAK scours the web for all room deals available at Arena Hotel in San Jose and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Arena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Arena Hotel.
Value for money | 7.3 |
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Distance to city center | 1.1 mi |
Nearest Airport | San Jose |
Distance to airport | 2.4 mi |