Overview

The Westin San Jose
Top Romantic Hotel

302 South Market Street, San Jose, CA 95113, United States
+1 408 295 2000

$157+

Overall guest ratings

8.4/10 Excellent
Based on 870 reviews

Review highlights

  • 8.7
  • 8.4
  • 6.1
  • 5.8

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Located in the historic Sainte Claire Hotel building, The Westin San Jose has undergone a full renovation. Our downtown hotel is near the convention center, San Jose State University, and the city’s most popular shops, restaurants, and attractions. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly® Bed, and renew with the Heavenly® Bath.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Internet
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 870 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.1 "71% were impressed by the valet service."
      7.7 "Housekeeping was great, according to 77%."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      7.5 "75% liked the proximity to shopping."
    • 8.0 "Very good internet connection."
    • 7.5 "Good vibe."
      10.0 "100% said it was a stylish hotel."
      7.0 "70% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.9 "For 59%, maintenance was acceptable."
      6.3 "Only 63% said the rooms were modern."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Value below average."
    • 4.1 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 2.9 "Bar is disappointing."
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    Overall Rating

    8.7 Excellent
    Based on 348 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.2 "Location is great."
    • 5.9 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.4 "For 54%, maintenance was acceptable."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 4.2 "Value below average."
    • 4.1 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.8 "82% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
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    Overall Rating

    8.6 Excellent
    Based on 234 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 4.4 "Value below average."
    • 3.9 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.6 "84% thought it was too noisy."

    Overall Rating

    8.2 Excellent
    Based on 121 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.1 "Generally very clean."
    • 7.3 "Good vibe."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.8 "Rooms are ok."
    • 3.7 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.4 "86% thought it was too noisy."
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    Overall Rating

    8.1 Excellent
    Based on 165 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 4.5 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 3.9 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou
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