The Westin San Jose, San Jose Hotels from $157

Guest reviews

Based on 870 reviews

Service

8.7 "Great service."

9.3 "93% found the staff to be very friendly."

8.0 "80% said the reception staff was great."

7.8 "78% thought the service was very professional."

7.1 "71% were impressed by the valet service."

7.7 "Housekeeping was great, according to 77%."

8.0 "80% found the restaurant service to be one of the best."
Location

8.4 "Location is great."

10.0 "Business sites within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Easily accessible by car, said 100%."

7.5 "75% liked the proximity to shopping."
WiFi

8.0 "Very good internet connection."
Vibe

7.5 "Good vibe."

10.0 "100% said it was a stylish hotel."

7.0 "70% enjoyed the lobby entrance."

10.0 "100% thought the hotel was luxurious."
Amenities

6.1 "Average amenities."

6.2 "62% thought the building was acceptable."
Room

6.1 "Rooms are ok."

6.5 "For only 65%, the bathroom was ok."

5.9 "For 59%, maintenance was acceptable."

6.3 "Only 63% said the rooms were modern."
Breakfast

5.8 "Breakfast is mediocre."
Value for money

4.3 "Value below average."
Comfort

4.1 "Not very comfortable."

1.6 "84% said rooms were small."

1.6 "84% thought it was too noisy."

1.9 "81% criticized the small bathroom."

1.0 "Air conditioning was criticized by 90%."
Bar and Beverages

2.9 "Bar is disappointing."

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Based on 348 reviews

Service

8.5 "Great service."

9.5 "95% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Location

8.2 "Location is great."
Room

5.9 "Rooms are ok."

6.1 "For only 61%, the bathroom was ok."

5.4 "For 54%, maintenance was acceptable."
Amenities

5.9 "Average amenities."

6.0 "60% thought the building was acceptable."
Breakfast

5.5 "Breakfast is mediocre."
Value for money

4.2 "Value below average."
Comfort

4.1 "Not very comfortable."

1.5 "85% said rooms were small."

1.8 "82% thought it was too noisy."

1.8 "82% criticized the small bathroom."

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Based on 234 reviews

Service

8.8 "Great service."

9.3 "93% found the staff to be very friendly."

7.9 "79% said the reception staff was great."
Location

8.4 "Location is great."

10.0 "100% enjoyed the restaurants & bars nearby."
Amenities

6.4 "Average amenities."

6.4 "64% thought the building was acceptable."
Room

5.8 "Rooms are ok."

6.4 "For only 64%, the bathroom was ok."
Value for money

4.4 "Value below average."
Comfort

3.9 "Not very comfortable."

1.4 "86% said rooms were small."

1.6 "84% thought it was too noisy."

Based on 121 reviews

Service

8.8 "Great service."

9.2 "92% found the staff to be very friendly."
Location

8.3 "Location is great."
Cleanliness

8.1 "Generally very clean."
Vibe

7.3 "Good vibe."
Amenities

6.3 "Average amenities."

6.2 "62% thought the building was acceptable."
Room

5.8 "Rooms are ok."
Comfort

3.7 "Not very comfortable."

1.5 "85% said rooms were small."

1.4 "86% thought it was too noisy."

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Based on 165 reviews

Service

8.6 "Great service."

9.3 "93% found the staff to be very friendly."
Location

8.4 "Location is great."
Cleanliness

7.4 "Good cleanliness."

7.2 "72% said rooms were clean."
Amenities

6.0 "Average amenities."

6.1 "61% thought the building was acceptable."
Room

6.0 "Rooms are ok."

6.0 "For only 60%, the bathroom was ok."
Comfort

4.5 "Not very comfortable."

1.9 "81% thought it was too noisy."
Value for money

3.9 "Value below average."