San Juan resorts
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Get a taste of paradise at La Concha Renaissance San Juan Resort. Our beachfront hotel provides a luxury stay just steps from Condado Beach. Explore the vibrant architecture of Old San Juan and pristine beaches in the popular district of Isla Verde. When you're ready to unwind from adventure, rest in our chic rooms and suites. Feel at ease with our plush bedding, room service and stylish décor. Many of our accommodations feature outdoor balconies with ocean views. You can also soak in gorgeous beach views at one of our three outdoor pools. Worked up an appetite? Please your palate at our many restaurants and bars. Indulge with tapas at Solera and Asian cuisine at Komakai. Host an unforgettable destination wedding or business convention at one of our 13 indoor or outdoor venues. Before your stay reaches its end, place your bets at our on-site Casino de Mar. Whatever fills your days and nights with us, enjoy refreshing travels at La Concha Renaissance San Juan Resort.
Overall 8.8 Excellent
Based on 780 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
9.4
Excellent
10.0
Pros: Wonderful service, style and ambience. Would go back in a heartbeat!
Excellent
9.4
Pros: location and beach were great.
Excellent
10.0
Excellent
9.7
Pros: All
Excellent
10.0
Pros: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Cons: Nothing to complain about
Excellent
9.1
Pros: Loved the suite with full kitchen. Would do this again!
Cons: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
Excellent
10.0
Excellent
10.0
Excellent
8.6
Pros: I liked the facilities that La Concha offers for their guests as well as the modern décor. The location was superb and in close vicinity to Old San Juan, Isla Verde, and the airport. Ease to get around and shop around a bit , although shopping is somewhat limited. The room was clean and the staff very accommodating to our requests. The hotel had three pools, however the main pool was smaller than what's shown in the marketing materials. The infinity pool was great, only wished that it would have been larger. I would definitely say that the ocean view was a great bonus. Overall it was a very good experience at La Concha
Cons: The beds and pillows were uncomfortable.
Good
7.6
Pros: the location is beautiful
Cons: We didn't actually get to staty at La Concha. When we arrived at the hotel from the airport, the hotel had overbooked. We were quite disapointed as the property looked beautiful. However, there was no confusion or fuss. The hotel knew what they did and I don't know why we were flagged as one of the "overbooked". we arrived about 7 pm. It may be we were a one nighter. However, they paid for a taxi and put us in the marriott down the street and comped the marriot room. It was all set up for us and we were whisked away So we didn't have to pay for the hotel night. The hotel they put us in was not as luxury as the La Concha (4 star vs 5 star) but it was nice and the Marriot folks at the San Juan Marriot were SUPER friendly and tried to do EVERYTHING they could to make us welcome and make it up to us with room upgrades, free drinks, dinner recommendations. So we felt adequately compensated. In the morning we walked down the beach from the Marriot to the La Concha (they said we were welcome to use the La Concha facilities) but ended up not using the pool, just having brunch at the hotel and it was lovely.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The staff is extremely friendly and helpful! The breakfast buffet is super yummy and the drinks at the bar with Juan are so good! He genuinely cares about people and making quality drinks! Pool & beach access is amazing.
Cons: The only thing that could’ve been better was perhaps the ac in the room. We had a suite so at times it felt a little warm.
Excellent
10.0
Pros: All Staff members we met were friendly and eager to please. The proximity to the beach, restaurants, and Old San Juan makes it an ideal location.
Cons: The lobby bathrooms were not always clean or had enough supplies. Pool areas need more attention in reference to being cleaned more often, such as dirty towels and plates and cups of food and beverage.
Excellent
9.7
Pros: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Cons: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
Excellent
10.0
Pros: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Cons: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
Excellent
10.0
Pros: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Good
7.7
Pros: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Cons: Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
Excellent
10.0
Pros: The staff were brilliant, extremely helpful and attentive. The porter staff were extremely knowledgeable and friendly. The front of house was professional and again could not do enough to help. the room was clean and tidy and the facilities excellent. Given I was also working due to plane delays, the addition of fast internet made working extremely easy. The restaurant was also excellent and the location of the hotel perfect, within easy reach of both golden sands and pools with 2 jacuzzis.
Cons: After my stay in the Marriott Stellaris (sister hotel to La Concha) about 1/4 mile away I was not a fan. This hotel shows them how it should be done. I can't rate either casino as I don't gamble but aside from that I could not fault La Concha Renaissance and would happily go again. I would not return to the Stellaris though.
Excellent
10.0
Okay
4.8
Pros: The beach and pool facilities are great
Cons: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
Excellent
10.0
Pros: I stay at La Concha frequently. I return because it is a comfortable, chic, friendly, safe resort with many amenities. The dining options are numerous. The staff are accommodating and friendly. The rooms are modern and cozy. The location is perfect. My favorite hotel in Puerto Rico!
Excellent
8.2
Pros: Beautiful hotel with open lobby and modern clean feeling.
Cons: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
Excellent
9.1
Pros: Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel.
Cons: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
Add elegance and comfort to your next getaway with a stay at San Juan Marriott Resort & Stellaris Casino. Whether you wish to explore the city or spend time on Condado beach, our hotel offers easy access to both destinations. Attend a conference at the Puerto Rico Convention Center and explore the lively culture of Old San Juan. Escape day-to-day stresses in our rooms and suites boasting balconies with scenic views along with welcoming amenities including plush beds, high-speed Wi-Fi and large flat-panel TVs. From international fare to American dishes, our restaurants will surely have something to tempt your taste buds. Enjoy the sunshine by our scenic pool surrounded by swaying palm trees, artistic features and a waterslide. At night you can live it up at our well-lit pool bar, on-site casino or one of our on-site bars. Host a wedding reception or conference in one of our 14 event venues. Escape your travel routine and appreciate downtime at San Juan Marriott Resort & Stellaris Casino.
Overall 8.6 Excellent
Based on 658 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.7
Pros: Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance
Cons: Everything is overpriced Rooms are old and small Bar is noisy and crowd not cool at all Casino area looks aweful I didn't wasted time on it
Excellent
8.0
Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Cons: LOBBY MUSIC VERY LOUD I USED EAR PLUGS
Excellent
8.0
Excellent
9.4
Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
Good
7.7
Excellent
9.7
Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Cons: Food is so-so and overpriced (no big surprise).
Excellent
9.0
Pros: The staff was very accommodating.
Excellent
10.0
Pros: The hotel is run like a well oiled machine. The staff is extremely helpful and friendly. They always recognize you when entering or leaving the hotel. The lobby is well air conditioned, clean with a touch of elegance. I couldn't have asked for a better room. Large, clean, beautiful view of the ocean and pool area below. I did not eat at any of the restaurants but I would think they are good based on the hotel overall. If you valet your car you can scan the parking ticket on your smart phone and the car will be waiting for you when get downstairs. I will definitely stay at this hotel again.
Cons: I can not say anything bad about this hotel. Excellent, excellent, excellent!
Okay
4.5
Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Cons: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat. The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday. The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice. Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again. Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
Excellent
9.4
Excellent
8.0
Excellent
10.0
Pros: Perfect room and view
Excellent
8.0
Pros: Our family loved the close proximity to the beach.
Cons: Taxis were too expensive. There's not enough public transportation.
Excellent
8.0
Pros: It was on the beach, close to restraunts, walking to almost everything
Cons: Drinks were very expensive!! 22$ for a local beer and a glass of sangria!! Worst sangria the whole trip! Went down the street and ordered a 3.99 sangria, was the best one!!
Good
7.7
Excellent
8.2
Excellent
8.0
Excellent
10.0
Pros: There is definitely plenty to do right at the resort, but if you're feeling a little adventurous you can trek up to Old San Juan for beautiful sight seeing. The staff at the Marriott were more than accommodating and made sure all of our requests were met. The front desk staff was tremendously helpful with recommendations of places to see, eat, shop or whatever we were seeking to do. We can't wait to visit beautiful Puerto Rico again in the very near future!
Excellent
10.0
Pros: customer service
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: Always the location room and service nothing
Excellent
9.6
Pros: Rooms very nice; beach view and excessibility excellent; safe environment for walking and sight seeing.
Cons: The bar and loud music is in the check-in area; parking cost not included for guest; food prices very expensive.
Excellent
10.0
Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Cons: Nothing to dislike
Excellent
9.7
Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Cons: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.
Excellent
10.0
Pros: Nice área of San Juan near many restaurants. Old San Juan is a quick 75 cent bus trip (very nice buses) from in front of the hotel. Hotel has great pools, beachfront, with lots of activities for anyone.
Excellent
8.2
Pros: Great location for shopping and dining along the Ashford strip. The beach outside the hotel was great, plenty of chairs and umbrellas provided by staff. Pool area very nice with swim up bar.
Cons: The music at the check in area is unbearably loud. My keys didn't work and I had to go back to check in three times, which was annoying, but they did upgrade my view to compensate for the trouble which was nice.
Excellent
10.0
Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Cons: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
Excellent
10.0
Pros: The COVID 19 protocols were very good!
Cons: The prices of food, maybe.
Excellent
9.7
Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Cons: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
Excellent
10.0
Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
Excellent
10.0
Pros: The view was amazing
Cons: Bigger rooms
Excellent
9.7
Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Cons: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
Due to government restrictions some resort services may not be available or may be limited during your visit. Daily Resort Charge added to room rate includes: Wi-Fi access; fitness center / tennis court access; exclusive beach access with chairs / umbrellas; pina colada tasting; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton’s The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies. Stay with confidence with Hilton’s industry-leading CleanStay protocols focused on increased disinfection of high-touch areas for your peace of mind. 652 guest room and suites are spread across three inter-connected wings, and provide ample fresh air as you admire garden views or ocean blues from your private balcony or terrace for the perfect combination of comfort and beauty.
Overall 7.8 Good
Based on 262 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
10.0
Pros: It was in the right between the old and the new city.
Okay
5.4
Pros: The hotel itself was very nice and fun, very nice overall design and loved the hot tubs.
Cons: The rooms were very out dated and a little gross. Mold in bathroom and it need re-caulking.
Excellent
9.4
Good
6.0
Excellent
8.0
Excellent
8.0
Okay
4.8
Okay
4.3
Excellent
9.4
Pros: the facilities pool and beach beautiful
Cons: some rude personnel in valet parking
Good
7.4
Pros: Updated, modern, clean room. Nice large bathroom. Bed is comfortable.
Cons: Shouldn't have to pay for premium wifi. The tv channels were all blurry. Water pressure was terrible. Breakfast choices were only overpriced restaurants that were terrible. Don't recommend eating anywhere on the hilton grounds. I arrived early and was told I would be called or texted when a room was available. I never was and was watching the front desk as others checked in. Not good customer service. The a/c is motion activated so it won't keep the room cold if there isn't movement which sucks when you come in from the hot humidity of San Juan and it wouldn't cool down as much as the thermostat said it was set to. The room was hot for me. There is no noise buffering between the walls I heard conversations and music playing in the next room or as people walked down the hallway.
Okay
5.7
Pros: Let me start by saying that I am the type of person that reads negative reviews and most of the time ignores them because I feel some people can never be happy or they paid the price of a 2 star resort and expected services and amenities of a 6 star resort, that is not the situation with me and the Caribe Hilton. Also, I am not a newbie when it comes to travel. I cannot possibly fathom why someone would stay at this resort instead of going to an all inclusive in Aruba, Jamaica, River is Maya, etc... an all inclusive would be less than half the cost when considering food and drink (no exaggeration). Let me put it this way, if the Caribe Hilton was an all inclusive, it would be my least favorite all the resorts that I've been to but it is not all inclusive and you get price gouged with food and drink. Way, way, way too expensive for the value. You are not within walking distance to anything worth noting. Some will tell you that Old San Juan is within walking distance, that's bullcrap, unless you are a person that runs a couple miles every day it is not. It is close to a half hour walk. Who the hell wants to walk a half hour in 86 degree weather then walk up and down the hilly streets of Old San Juan all day then walk another half hour back to the hotel? The city did put in an awesome bicycle path so I guess you could do that, we didn't want to have to worry about them getting stolen while we shopping or eating. I enjoyed Old San Juan but if I wanted to visit again, it would be by a shore excursion while on a cruise. Our room was nice and clean. There were not that many people at the resort, wonder why, but you still couldn't get a good seat at the pool or Lagoon. The pools were small and freshwater and I worried because they didn't have chlorine the type of germs and things that were in it. The hotel was kind enough to put free fruit flavored water out for a few hours a day that ranged from refreshing to disgusting depending on the type of fruit. There was a wedding held there the Saturday we were there. An entire section of the beach was closed down and all the hammocks were removed because of the wedding. The hammocks were one of few things i enjoyed. At the end of the wedding, sometime between midnight and 1AM, someone decided to light off fireworks which I typically enjoy but not being woke out off a sound sleep and not going off feet from my room's balcony.The staff were friendly and helpful except when I was asked at checkout if I had a nice stay and I said not really, the girl just smiled and handed me my check. That was the icing on the cake for me, not only would I never stay at this resort again I would never stay at a Hilton again. For the grande finale, this hotel charges you a hotel fee on top of quoted price AND it is not cheap. Not sure if this is legal, but they know you can't do anything but gripe and moan because it isn't like you can walk to the hotel next door. Bottom line is if you are not concerned about money it's great
Excellent
8.0
Pros: Great location, beach, view of laguna and ocean. Close by recreation areas like Velauno.
Cons: Old building, rooms need remodeling. 1. Small broken piece of roof under bed 2. Stained shower floor
Excellent
8.6
Good
7.3
Good
7.6
Excellent
8.0
Pros: Location, beach, comfort, spa
Cons: facilities need update
Excellent
8.3
Excellent
8.0
Mediocre
2.0
Pros: Nothing.
Cons: Staying there
Excellent
8.0
Pros: Room
Cons: Parking
Excellent
10.0
Pros: Awesome views, friendly/helpful staff, and beautiful private beach. Best resort in PR!
Excellent
9.4
Pros: The staff were amazing and very accommodating
Cons: The view was amazing, the hotel was very comfortable and easy to get around.
Okay
5.1
Pros: I like the exclusive beachfront and pool area with the view and close proximity to old San Juan.
Cons: The staff was rude and sarcastic except for two which I came across towards the end my stay but far in between. Was treated as if we didn't matter since my arrival. Was told I could check in early as long as I paid a $75 fee when I spoke to them over the phone a day earlier and once I arrived was told I had to wait and I waited 6 hours.
Mediocre
3.4
Excellent
9.6
Pros: I enjoyed the private beachfront and pool. Our room was very comfortable, too!
Cons: I wish there was a shuttle to and from the airport. Also, there was no happy hour on any part of the resort. A special here or there would have encouraged me to eat more at the resort, but instead I explored nearby restaurants.
Excellent
9.4
Pros: The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.
Cons: Some areas need repair. Example, the pool is beautiful, but the grout has black stuff on it and chipped. Also, we had issues with card for garage and hotel room. Twice, we were stuck at exit gate of garage. We had to park car and go to cashier and hotel front desk to sync the cards.
Okay
5.3
Pros: beautiful pool area
Cons: Unfriendly staff, most outside people, horrible view, 4 July with no activities, very disappointed
Excellent
9.4
Pros: I really love everything about the Caribe Hilton: the lovely and calm beach, the food, the location, etc. I first came here in 1976 on my honeymoon and have returned twice! Lovely gardens and great service.
Cons: Prices are very high, especially breakfast!
Excellent
8.8
Pros: The location was excellent: right between old San Juan and Condessa. The pool was small but it was made for hanging around and sunning. Beautiful old ruins right next to the hotel made it picturesque. My view of the sea was beautiful.
Cons: Pool food was a bit oily.
Where to stay in San Juan?
Our map will help you find the perfect place to stay in San Juan by showing you the exact location of each resort.
Accommodations
Airports in San Juan
Landmarks in San Juan
- Cruise Line Terminal
- Viejo San Juan
- Capilla del Santo Cristo de la Salud
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Catedrál de San Juan Bautista
- Felisa Rincon de Gautier Museum
- San Juan National Historic Site
- Casa del Libro
- Convento de Los Dominicos
- Museo Pablo Casals
- Casa Alcaldía de San Juan
- Museo de Arte Contemporaneo de Puerto Rico