San Juan Resorts

Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.

Food is so-so and overpriced (no big surprise).

Nice área of San Juan near many restaurants. Old San Juan is a quick 75 cent bus trip (very nice buses) from in front of the hotel. Hotel has great pools, beachfront, with lots of activities for anyone.

Wonderful service, style and ambience. Would go back in a heartbeat!

All Staff members we met were friendly and eager to please. The proximity to the beach, restaurants, and Old San Juan makes it an ideal location.

The lobby bathrooms were not always clean or had enough supplies. Pool areas need more attention in reference to being cleaned more often, such as dirty towels and plates and cups of food and beverage.

The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.

The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.

I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean!

The beach is man-made, very small, and the ocean is more like an inlet.

Great location, beach, view of laguna and ocean. Close by recreation areas like Velauno.

Old building, rooms need remodeling. 1. Small broken piece of roof under bed 2. Stained shower floor

beautiful pool area

Unfriendly staff, most outside people, horrible view, 4 July with no activities, very disappointed

The staff was friendly

This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.

location to beach and pool

Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.