When you stay at Villa Herencia Hotel, you'll be in a fantastic location, just a 5-minute walk from San Juan Gate and San Juan Cathedral. Free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Rooms at this boutique hotel offer up nice touches like pillowtop beds with premium linens.
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Best San Juan Hotels near Castillo de San Cristobal
Overall 9.2 Excellent
Based on 180 reviews
All Reviews
- All Reviews
- Couples
Excellent
9.0
Pros: Cozy & comfortable, beautiful decor and great location to explore the city. Very friendly and helpful staff.
Details
Reviews
Overall 9.2 Excellent
Based on 180 reviews
Location
9.3
Vibe
9.1
Service
9.0
Amenities
8.2
Breakfast
7.0
Room
5.3
Comfort
5.2
Value for money
4.6
Location
9.2
Service
9.2
Vibe
9.1
Breakfast
7.3
Room
5.3
Comfort
4.7
9.0 Excellent
Pros: Cozy & comfortable, beautiful decor and great location to explore the city. Very friendly and helpful staff.
Cons: The walls/doors were a little thin, so we could hear everything going on outside
When you stay at Villa Herencia Hotel, you'll be in a fantastic location, just a 5-minute walk from San Juan Gate and San Juan Cathedral. Free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Rooms at this boutique hotel offer up nice touches like pillowtop beds with premium linens.
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Overall 9.1 Excellent
Based on 963 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: It's a historic building with an invaluable art collection.
Excellent
10.0
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Excellent
10.0
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Excellent
10.0
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Excellent
10.0
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Excellent
10.0
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Details
Reviews
Overall 9.1 Excellent
Based on 963 reviews
Amenities
9.5
Location
9.5
Vibe
9.1
Bar and Beverages
9.0
Wellness Area
8.9
Service
8.8
Value for money
8.5
Food
8.3
Room
6.6
Breakfast
6.3
Comfort
5.3
WiFi
5.3
Amenities
9.5
Location
9.5
Vibe
9.0
Bar and Beverages
8.9
Value for money
8.5
Service
8.5
Food
8.1
Room
6.4
Breakfast
6.1
Comfort
5.2
Location
9.6
Amenities
9.1
Vibe
9.0
Service
8.8
Value for money
8.2
Breakfast
6.4
Pool
6.3
Room
6.1
Comfort
4.9
Room
5.7
9.6 Excellent
Pros: It's a historic building with an invaluable art collection.
Cons: Their claim to have a pool is ludicrous.
10.0 Excellent
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons: Having to leave so soon. Should have booked a much longer stay!
10.0 Excellent
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons: There is a lot of traffic directly outside. Not good for early check in.
10.0 Excellent
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Cons: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
10.0 Excellent
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Cons:
10.0 Excellent
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Cons:
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.
Overall 8.8 Excellent
Based on 1,877 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Okay
5.7
Good
7.7
Pros: Hotel is clean and friendly staff
Excellent
10.0
Pros: the infinity pool and the service as well as the area
Excellent
8.0
Excellent
10.0
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Good
7.7
Pros: Love the casino love the Metropole restaurant love the pool
Excellent
10.0
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Excellent
8.0
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Excellent
10.0
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Good
7.7
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Excellent
8.0
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Good
6.8
Pros: Good location and hotel looks great
Details
Reviews
Overall 8.8 Excellent
Based on 1,877 reviews
Vibe
8.8
Service
8.8
Pool
8.2
Location
8.0
Comfort
7.3
Room
7.2
Cleanliness
6.7
Breakfast
6.4
Beach
4.5
Value for money
3.8
Service
9.0
Pool
8.1
Location
7.3
Comfort
7.1
Room
7.0
Cleanliness
6.2
Value for money
3.6
Service
8.8
Location
8.1
Pool
8.0
Amenities
8.0
Room
6.9
Service
8.7
Pool
7.9
Location
7.8
Amenities
7.5
Room
7.0
5.7 Okay
Pros:
Cons: Housekeeping is mediocre, they take too much time to get the whole floor clean.
7.7 Good
Pros: Hotel is clean and friendly staff
Cons: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10.0 Excellent
Pros: the infinity pool and the service as well as the area
Cons: no minibar
8.0 Excellent
Pros:
Cons: Limited choices restaurants
10.0 Excellent
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7 Good
Pros: Love the casino love the Metropole restaurant love the pool
Cons: I don't like it there is not a beach in the hotel
10.0 Excellent
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons: I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0 Excellent
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons: However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
10.0 Excellent
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
7.7 Good
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Cons: The rooms didn't have vents and the food and drinks are expensive.
8.0 Excellent
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Cons:
6.8 Good
Pros: Good location and hotel looks great
Cons: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.
Decanter Hotel features a rooftop terrace and puts you just steps from San Juan Cathedral. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms offer up nice touches like premium bedding and rainfall showerheads, along with flat-screen TVs and room service.
Overall 8.8 Excellent
Based on 204 reviews
Details
Reviews
Overall 8.8 Excellent
Based on 204 reviews
Decanter Hotel features a rooftop terrace and puts you just steps from San Juan Cathedral. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms offer up nice touches like premium bedding and rainfall showerheads, along with flat-screen TVs and room service.
CasaBlanca Hotel features a rooftop terrace and puts you within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. For a bite to eat, guests can check out Cafe Americain, which serves local cuisine and is open for breakfast, lunch, and dinner. Rooms at this Mediterranean hotel offer up nice touches like comfy beds and designer toiletries, along with flat-screen TVs and room service.
Overall 8.7 Excellent
Based on 769 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Good
7.4
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Excellent
10.0
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Excellent
8.8
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Excellent
10.0
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Excellent
10.0
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Excellent
9.4
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Excellent
9.7
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Excellent
9.7
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Excellent
10.0
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Excellent
9.7
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Details
Reviews
Overall 8.7 Excellent
Based on 769 reviews
Service
9.6
Location
9.6
Vibe
8.6
WiFi
7.1
Amenities
6.8
Room
4.9
Comfort
4.0
Bar and Beverages
3.5
Breakfast
3.4
Service
9.7
Location
9.6
Vibe
8.5
Amenities
7.1
Room
5.0
Comfort
4.0
Breakfast
3.5
Service
9.7
Location
9.5
Vibe
8.9
Amenities
7.2
Room
5.1
Comfort
4.4
Service
9.7
Location
9.0
Vibe
8.8
Amenities
7.0
Room
5.0
Comfort
3.9
7.4 Good
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Cons: The room was incredibly small.
I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
10.0 Excellent
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
8.8 Excellent
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
10.0 Excellent
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Cons:
10.0 Excellent
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
9.4 Excellent
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
9.7 Excellent
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Cons:
9.7 Excellent
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
10.0 Excellent
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Cons:
9.7 Excellent
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Cons: The bed was pretty hard.
I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
CasaBlanca Hotel features a rooftop terrace and puts you within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. For a bite to eat, guests can check out Cafe Americain, which serves local cuisine and is open for breakfast, lunch, and dinner. Rooms at this Mediterranean hotel offer up nice touches like comfy beds and designer toiletries, along with flat-screen TVs and room service.
When you stay at Monastery Art Suites, you'll be in a fantastic location, just a 5-minute walk from La Fortaleza - Palacio de Santa Catalina and San Juan Gate. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and scuba diving. Rooms at this boutique hotel feature conveniences like kitchenettes, along with flat-screen TVs and premium bedding.
Overall 8.5 Excellent
Based on 133 reviews
All Reviews
- All Reviews
- Couples
Excellent
9.4
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Excellent
8.8
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Details
Reviews
Overall 8.5 Excellent
Based on 133 reviews
Location
9.1
Service
8.6
Vibe
8.4
Comfort
8.1
Room
6.4
Amenities
5.6
Cleanliness
5.0
Location
9.0
Service
8.7
Comfort
8.5
Vibe
8.5
Room
6.8
Amenities
5.8
9.4 Excellent
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Cons: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
8.8 Excellent
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Cons: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
When you stay at Monastery Art Suites, you'll be in a fantastic location, just a 5-minute walk from La Fortaleza - Palacio de Santa Catalina and San Juan Gate. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and scuba diving. Rooms at this boutique hotel feature conveniences like kitchenettes, along with flat-screen TVs and premium bedding.
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Overall 8.4 Excellent
Based on 2,024 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Good
6.0
Pros: Great place to stay at since it if very close to the cruise port.
Mediocre
2.0
Excellent
10.0
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Good
6.5
Okay
4.5
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Excellent
9.1
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Excellent
8.2
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Good
6.5
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Excellent
10.0
Pros: Very comfortable bed and size of the room.
Good
7.4
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Excellent
10.0
Pros: Great hotel. People very helpful to make it the best stay ever
Details
Reviews
Overall 8.4 Excellent
Based on 2,024 reviews
Location
9.2
Service
8.6
Comfort
7.3
Cleanliness
7.3
WiFi
7.3
Room
6.5
Amenities
5.7
Breakfast
5.3
Vibe
5.2
Location
9.0
Service
8.3
WiFi
7.8
Comfort
7.5
Room
6.5
Amenities
5.6
Breakfast
5.6
Value for money
5.3
Vibe
5.0
Location
9.4
Service
8.5
Cleanliness
7.2
Comfort
7.2
Room
6.6
Amenities
5.5
Vibe
5.0
Breakfast
4.9
Location
9.3
Service
8.3
Comfort
7.5
Room
6.7
Pool
5.3
10.0 Excellent
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Cons:
6.0 Good
Pros: Great place to stay at since it if very close to the cruise port.
Cons: Wish they had a shuttle to pick up at the airport. Also pool was too small.
Need different tile for the pool area because that tile is very slippery.
2.0 Mediocre
Pros:
Cons: Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
10.0 Excellent
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Cons: No view from our room, but that wasn't a big deal.
6.5 Good
Pros:
Cons: Expensive and noisy. Nice location
4.5 Okay
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Cons: No parking, bad service in the front desk. No attention to the guest. They send me to the wrong room with a family inside... They don't pay attention to what they do in the front desk. Not possible to book in the front desk the man make me reserve through a phone and it was not possible. At the end, I had to make the booking on my cellphone because they were not kind enough to make me a reservation.
9.1 Excellent
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Cons: None
8.2 Excellent
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Cons: It's so unbelievably overpriced for a mid-range style Sheraton it made us choke paying their prices. However, they know they can hold you hostage with those prices given the other hotel options in Old San Juan. Its quite loud in the hallways, but I must say the location is awesome.
6.5 Good
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Cons: A/C in our room didn't work. Only received two channels on tv. Advertised as having its own casino inside hotel and there was no casino. Very disappointed.
10.0 Excellent
Pros: Very comfortable bed and size of the room.
Cons: Some hallway noise.
7.4 Good
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Cons:
10.0 Excellent
Pros: Great hotel. People very helpful to make it the best stay ever
Cons: Luv everything
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Overall 8.4 Excellent
Based on 725 reviews
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- Solo
Excellent
8.0
Pros: staff & location
Excellent
9.1
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excellent
9.7
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Details
Reviews
Overall 8.4 Excellent
Based on 725 reviews
Location
9.4
Service
9.3
Room
5.7
Comfort
5.4
Breakfast
5.0
Amenities
4.6
Bar and Beverages
2.7
WiFi
2.6
Service
9.3
Location
9.3
Room
5.4
Breakfast
5.2
WiFi
2.5
Location
9.3
Service
9.1
Room
5.8
Vibe
5.8
Breakfast
5.2
Amenities
4.5
WiFi
2.9
Service
9.4
Room
5.6
Breakfast
4.8
8.0 Excellent
Pros: staff & location
Cons:
9.1 Excellent
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Cons:
9.7 Excellent
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Cons:
La Terraza de San Juan features a rooftop terrace and puts you within a 5-minute walk of San Juan Cathedral and Castillo de San Cristobal. Guests indulge in massages, then grab a bite to eat at the coffee shop/café. There are 3 bars/lounges and an outdoor pool, and rooms at this Colonial hotel get the details right with premium bedding and rainfall showerheads.
Overall 8.2 Excellent
Based on 632 reviews
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- Solo
Excellent
9.7
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Excellent
9.7
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Excellent
10.0
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Excellent
8.0
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Excellent
10.0
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Details
Reviews
Overall 8.2 Excellent
Based on 632 reviews
Location
9.0
Vibe
8.3
Service
8.2
Amenities
7.5
WiFi
6.7
Breakfast
6.6
Room
5.9
Location
9.1
Service
8.3
Vibe
8.1
Bar and Beverages
8.0
Amenities
7.5
Breakfast
6.8
Room
5.9
Location
8.7
Service
8.1
Vibe
8.1
Bar and Beverages
7.7
Amenities
7.3
Breakfast
6.8
Room
6.0
Value for money
5.6
Service
8.1
9.7 Excellent
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Cons: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
9.7 Excellent
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Cons: The infinity pool is hoy tub sized, but the view is lovely.
10.0 Excellent
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Cons:
8.0 Excellent
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Cons: The room we had was next to the kitchen so we heard noises throughout the night. But it wasn't bad and I would still come back. My wife and I loved the room overall.
10.0 Excellent
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Cons:
La Terraza de San Juan features a rooftop terrace and puts you within a 5-minute walk of San Juan Cathedral and Castillo de San Cristobal. Guests indulge in massages, then grab a bite to eat at the coffee shop/café. There are 3 bars/lounges and an outdoor pool, and rooms at this Colonial hotel get the details right with premium bedding and rainfall showerheads.
The Gallery Inn features a rooftop terrace and puts you within a 5-minute walk of San Juan Cathedral and Convento de Los Dominicos. Guests can indulge in spa services, and Cannon Club serves dinner. An outdoor pool, a bar/lounge, and a garden are other features.
Overall 8.0 Excellent
Based on 484 reviews
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- Couples
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- Solo
Okay
5.4
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Details
Reviews
Overall 8.0 Excellent
Based on 484 reviews
Location
8.6
Service
8.3
Amenities
6.7
Vibe
6.4
Beach
5.5
Room
4.2
Value for money
3.8
WiFi
3.8
Food
3.5
Breakfast
3.1
Cleanliness
3.0
Location
8.7
Service
8.3
Amenities
6.8
Vibe
6.5
Room
4.6
Value for money
3.7
Food
3.1
Breakfast
2.9
Cleanliness
2.8
Location
8.7
Service
8.4
Amenities
6.6
Vibe
6.3
Room
4.5
Breakfast
3.7
Service
8.4
Amenities
6.9
Vibe
6.5
Room
4.1
Breakfast
2.7
5.4 Okay
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
The Gallery Inn features a rooftop terrace and puts you within a 5-minute walk of San Juan Cathedral and Convento de Los Dominicos. Guests can indulge in spa services, and Cannon Club serves dinner. An outdoor pool, a bar/lounge, and a garden are other features.
Located in San Juan Antiguo, this apartment building is within a 10-minute walk of Museo del Mar, La Fortaleza - Palacio de Santa Catalina, and San Juan Cathedral. San Juan Gate and Castillo de San Cristobal are also within 10 minutes.
Overall 8.0 Excellent
Based on 240 reviews
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- Couples
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Excellent
10.0
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Excellent
8.2
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Details
Reviews
Overall 8.0 Excellent
Based on 240 reviews
Cleanliness
9.5
Location
9.3
Service
8.9
Vibe
8.6
Amenities
8.3
Room
5.7
Value for money
5.0
WiFi
4.5
Cleanliness
9.6
Location
9.4
Service
8.9
Room
5.7
Comfort
4.9
Service
9.1
Location
9.0
Vibe
8.4
Amenities
8.3
Room
6.2
Value for money
5.0
10.0 Excellent
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Cons:
8.2 Excellent
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Cons: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight.
Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
Located in San Juan Antiguo, this apartment building is within a 10-minute walk of Museo del Mar, La Fortaleza - Palacio de Santa Catalina, and San Juan Cathedral. San Juan Gate and Castillo de San Cristobal are also within 10 minutes.
Placing you within a 5-minute walk of Castillo de San Cristobal, Da'House Hotel features a nightclub and a rooftop terrace. For a bite to eat, guests can check out Nuyorican Cafe, which serves local cuisine and is open for dinner. This Colonial hotel is also within just a 10-minute walk of San Juan Cathedral and San Juan Gate.
Overall 7.9 Good
Based on 644 reviews
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- Couples
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- Families
Excellent
9.7
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Excellent
10.0
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Excellent
8.2
Pros: staff was excellent. Great location.
Excellent
10.0
Pros: The feel the looks the atmosphere
Excellent
10.0
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Okay
5.7
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 644 reviews
Bar and Beverages
8.6
Service
8.6
Food
8.6
Location
8.5
WiFi
4.6
Amenities
4.0
Room
3.6
Pool
1.4
Breakfast
1.1
Service
8.9
Location
8.8
WiFi
5.2
Comfort
4.4
Amenities
3.8
Room
3.8
Service
8.8
Location
8.6
Value for money
7.5
Vibe
6.6
Comfort
4.3
Amenities
3.9
Room
3.5
Service
8.8
Comfort
4.0
Room
3.7
9.7 Excellent
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Cons:
10.0 Excellent
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Cons: Well it's a boutique hotel and the building was build maybe 200 or 300 years ago it Didn't have any elevator as i expected (only 4 floors use the stairs) but I did have a beautiful experience and the building is nicely decorated . The art through all the hotel was very interesting.
8.2 Excellent
Pros: staff was excellent. Great location.
Cons: In need of some repairs and addition of an elevator.
10.0 Excellent
Pros: The feel the looks the atmosphere
Cons: The hurricane damage
10.0 Excellent
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Cons: Only thing, this is a walk up, no elevator but the staff was very kind to help with my bags!
5.7 Okay
Pros: Location
Cons: The hotel failed to disclose that they had no power and hot water until after I had checked in
Placing you within a 5-minute walk of Castillo de San Cristobal, Da'House Hotel features a nightclub and a rooftop terrace. For a bite to eat, guests can check out Nuyorican Cafe, which serves local cuisine and is open for dinner. This Colonial hotel is also within just a 10-minute walk of San Juan Cathedral and San Juan Gate.
Located in San Juan Antiguo, this apartment building is within a 5-minute walk of Alcaldia, Museo del Mar, and Casa del Libro. Casa de Ramon Power y Giralt and Pier 1 are also within 5 minutes.
Overall 7.7 Good
Based on 321 reviews
All Reviews
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- Couples
- Solo
Excellent
10.0
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Okay
5.7
Pros: The location is in san juan
Details
Reviews
Overall 7.7 Good
Based on 321 reviews
Value for money
9.3
Location
8.6
Service
5.2
WiFi
3.3
Room
3.0
Comfort
2.3
Value for money
9.4
Location
8.7
Service
5.0
Room
3.1
Comfort
2.2
Location
8.5
Service
5.2
Room
3.4
Comfort
2.7
10.0 Excellent
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Cons: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.
5.7 Okay
Pros: The location is in san juan
Cons: It was very loud
staff was unavailable after 1830
bathroom was small
balcony is small
dirty
Located in San Juan Antiguo, this apartment building is within a 5-minute walk of Alcaldia, Museo del Mar, and Casa del Libro. Casa de Ramon Power y Giralt and Pier 1 are also within 5 minutes.
Located in San Juan Antiguo, this hotel is within a 5-minute walk of Casa del Libro, La Fortaleza - Palacio de Santa Catalina, and San Juan Cathedral. San Juan Gate and Castillo de San Cristobal are also within 10 minutes.
Overall 7.6 Good
Based on 156 reviews
All Reviews
- All Reviews
- Couples
Good
7.7
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Good
7.1
Pros: Great location and quite spacious and clean.
Details
Reviews
Overall 7.6 Good
Based on 156 reviews
Location
9.2
Service
7.9
Vibe
7.7
WiFi
5.0
Comfort
3.5
Room
2.2
Location
9.3
Service
8.0
Amenities
5.0
Room
2.6
7.7 Good
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Cons:
7.1 Good
Pros: Great location and quite spacious and clean.
Cons: No charm at all, which is the point of staying in Old San Juan.
Located in San Juan Antiguo, this hotel is within a 5-minute walk of Casa del Libro, La Fortaleza - Palacio de Santa Catalina, and San Juan Cathedral. San Juan Gate and Castillo de San Cristobal are also within 10 minutes.
Located in San Juan Antiguo, this hotel is within a 10-minute walk of Museo del Nino's, Plaza de Armas, and Museum of the Americas. Museo de Casa Blanca is 0.3 mi (0.5 km) away.
Overall 7.5 Good
Based on 531 reviews
All Reviews
- All Reviews
- Couples
- Solo
- Families
Mediocre
2.0
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Okay
4.2
Pros: Cheap hotel one step above a hostel.
Excellent
8.2
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Good
6.0
Pros: Location in the center of Old San Juan is great.
Excellent
9.7
Pros: Service and location.
Good
6.2
Pros: Location was great
Excellent
8.8
Pros: large room, great balcony view, right in the heart of old San Juan
Details
Reviews
Overall 7.5 Good
Based on 531 reviews
Location
9.4
Service
9.2
Breakfast
5.0
Room
2.9
WiFi
1.5
Location
9.5
Service
9.1
Breakfast
4.8
Room
3.3
Amenities
2.5
WiFi
1.6
Service
9.3
Location
9.2
Comfort
3.6
Room
2.8
Amenities
2.4
Location
9.5
Service
9.4
Vibe
3.1
Room
2.6
2.0 Mediocre
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Cons: Location
4.2 Okay
Pros: Cheap hotel one step above a hostel.
Cons:
8.2 Excellent
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Cons: Wasn't disappointed in much, just understand going in that it's
155 years old.
6.0 Good
Pros: Location in the center of Old San Juan is great.
Cons: I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.
9.7 Excellent
Pros: Service and location.
Cons:
6.2 Good
Pros: Location was great
Cons:
8.8 Excellent
Pros: large room, great balcony view, right in the heart of old San Juan
Cons:
Located in San Juan Antiguo, this hotel is within a 10-minute walk of Museo del Nino's, Plaza de Armas, and Museum of the Americas. Museo de Casa Blanca is 0.3 mi (0.5 km) away.
Overall 7.4 Good
Based on 237 reviews
All Reviews
- All Reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Excellent
9.4
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Good
7.0
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Details
Reviews
Overall 7.4 Good
Based on 237 reviews
Location
9.7
Service
7.6
Value for money
7.5
Amenities
5.0
Room
4.1
Breakfast
1.7
WiFi
1.4
Location
9.8
Service
7.9
Value for money
7.4
Amenities
5.3
Room
4.3
Location
9.6
Service
7.9
Amenities
4.8
Room
4.3
Comfort
4.0
Location
9.8
Room
4.4
10.0 Excellent
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Cons:
9.4 Excellent
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Cons: Nothing
7.0 Good
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Cons: share the bathroom (because this hotel is cheap)
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance. For a moderate price Deluxe Continental Breakfast is served each morning on the penthouse terrace overlooking Old San Juan buildings.
Overall 7.3 Good
Based on 432 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Good
7.1
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Mediocre
2.8
Pros: Location
Excellent
9.7
Pros: Close to shopping and restaurants and the beach
Good
7.4
Pros: Good location. One of the better rooftop restaurants in the city.
Details
Reviews
Overall 7.3 Good
Based on 432 reviews
Bar and Beverages
10.0
Food
9.6
Location
9.5
Service
8.5
Vibe
4.3
Cleanliness
4.2
Room
3.9
WiFi
3.3
Amenities
3.2
Breakfast
1.4
Food
9.6
Location
9.6
Service
8.5
Cleanliness
4.4
Comfort
4.0
Vibe
3.9
Room
3.5
Amenities
3.1
Breakfast
1.5
Location
9.5
Service
8.2
Comfort
4.4
Room
3.9
Service
8.4
Room
4.1
7.1 Good
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Cons: The room was kept very clean. You could smell the detergent in the towels and sheets everyday. Excellent housekeeping staff. The condition of the room was a bit outdated though. The rug felt grimy on our barefeet and there was rust on the fringes of the shower. This was great for a one or two night stay but I'd probably look for better quality for anything longer than that.
2.8 Mediocre
Pros: Location
Cons: Run down dirty
9.7 Excellent
Pros: Close to shopping and restaurants and the beach
Cons:
7.4 Good
Pros: Good location. One of the better rooftop restaurants in the city.
Cons:
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance. For a moderate price Deluxe Continental Breakfast is served each morning on the penthouse terrace overlooking Old San Juan buildings.
S.J. Suites Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and scuba diving. Nice touches like pillowtop beds with Egyptian cotton sheets and down comforters are offered up in all rooms.
Overall 6.8 Good
Based on 267 reviews
All Reviews
- All Reviews
- Couples
Good
6.8
Pros: The location is very central to visit the Old San Juan area.
Details
Reviews
Overall 6.8 Good
Based on 267 reviews
Location
9.3
Service
9.1
Food
8.8
WiFi
7.8
Comfort
4.4
Breakfast
4.3
Room
3.2
Vibe
3.0
Amenities
1.2
Location
9.3
Service
9.2
Value for money
7.0
Comfort
4.7
Cleanliness
4.7
Room
3.4
6.8 Good
Pros: The location is very central to visit the Old San Juan area.
Cons: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
S.J. Suites Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and scuba diving. Nice touches like pillowtop beds with Egyptian cotton sheets and down comforters are offered up in all rooms.
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Landmarks in San Juan
- Cruise Line Terminal
- Old San Juan
- Chapel of Christ the Savior
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca Museum
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Cathedral of San Juan Bautista
- Felisa Rincon de Gautier Museum