Overview

Biltmore Hotel and Suites

2151 Laurelwood Road, Santa Clara, CA 95054, United States
+1 408 988 8411

$109+

Rates
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Overall guest ratings

7.2/10 Good
Based on 1,431 reviews
See all reviews

Review highlights

  • 8.4
  • 6.7
  • 4.9
  • 4.8

Good to know

  • Clean rooms

Nearby

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    About

    With a stay at Biltmore Hotel and Suites in Santa Clara, you'll be in the business district and convenient to Intel Museum and California's Great America. This hotel is within close proximity of Our Lady of Peace Church and Shrine and Rivermark Village.

    Rooms

    Make yourself at home in one of the 263 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Rec, Spa, Premium Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary during limited hours.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Free airport shuttle
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Free long-term parking
    • Internet
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,431 reviews
    • 8.4 "Location is great."
    • 6.7 "Service is ok."
    • 6.6 "Internet is average."
    • 6.0 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
    • 4.8 "Bad amenities."
    • 4.5 "Vibe wasn't good."
    • 3.5 "Bar is not good."
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    Overall Rating

    7.7 Good
    Based on 472 reviews
    • 8.4 "Location is great."
      7.0 "Great parking, according to 70%."
    • 6.8 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.7 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.0 "For only 50%, the tv was ok."
    • 5.5 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.0 "Food is average."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.7 "Vibe wasn't good."
      2.8 "For 72%, the lobby entrance was sub-standard."
      4.5 "55% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 414 reviews
    • 8.0 "Location is great."
      8.0 "Easily accessible by car, said 80%."
    • 6.8 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.3 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.8 "Only 68% said rooms were big enough."
    • 5.4 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 4.4 "Vibe wasn't good."
      2.5 "For 75%, the lobby entrance was sub-standard."
      4.6 "54% criticized the unstylish hotel."
    • 4.3 "Disappointing food."
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    Overall Rating

    7.0 Good
    Based on 343 reviews
    • 8.6 "Location is great."
      8.5 "Easily accessible by car, said 85%."
      10.0 "Good access to the airport, said 100%."
    • 7.2 "Good service."
      8.6 "86% thought the service was very professional."
      7.1 "71% were happy with the shuttle service."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.6 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.1 "Food is average."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 4.2 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.5 "Bar is not good."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 200 reviews
    • 8.3 "Location is great."
    • 6.8 "Average value."
    • 6.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 6.1 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were big enough."
    • 5.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Disappointing food."
    • 4.6 "Vibe wasn't good."
      2.8 "For 72%, the lobby entrance was sub-standard."
      4.5 "55% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Clean rooms"
    data provided by TrustYou

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