Overview

Biltmore Hotel and Suites

2151 Laurelwood Road, Santa Clara, CA 95054, United States
+1 408 988 8411

$110+

Overall guest ratings

7.4/10 Good
Based on 1,491 reviews

Review highlights

  • 8.1
  • 7.2
  • 6.4
  • 4.9

Good to know

  • Friendly service
  • Comfortable beds
  • Clean rooms

Nearby

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    About

    Location.

    Located in Santa Clara, Calif; the Biltmore Hotel and Suites is within 2 miles (3 kilometers) of the Santa Clara Convention Center, California's Great America, the Mercado Center, the Intel Museum, and Levi's Stadium.

    Hotel Features.

    The Biltmore Hotel's atrium-style lobby includes neo-classical reproduction furniture and baroque decorative treatments. Dining options include a European-style bistro, Montague's Café, and Hops, an urban bar and grill whose menu includes filet mignon, shrimp scampi and a variety of cheesecakes. Additional amenities include a 24-hour business center, a swimming pool, fitness center and a 3,300-square-foot (307-square-meter) garden area lush with roses and foliage. Wireless Internet access (surcharge) is available throughout the hotel. Complimentary shuttle service is provided to San Jose International Airport, based on availability.

    Guestrooms.

    The 263 smoke-free guestrooms feature cherry wood furnishings, business desks and domestic décor. Flatscreen HDTVs. Refrigerators and microwaves are available for a fee. Wireless Internet access is complimentary.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Gift shop
    • Free airport shuttle
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,491 reviews
    • 8.1 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Good access to the airport, said 100%."
      8.2 "82% liked the proximity to shopping."
      7.3 "73% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 7.2 "Good service."
      7.0 "70% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.1 "81% were happy with the room service."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      6.9 "Only 69% thought the shower was ok."
    • 6.4 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
      6.7 "67% thought it was adequately priced."
    • 6.2 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.9 "Disappointing food."
      4.4 "56% did not enjoy the desserts."
      1.1 "The price was too high for 89%."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Bar is not good."
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    Overall Rating

    7.9 Good
    Based on 551 reviews
    • 7.9 "Good location."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good service."
      7.3 "73% found the staff to be very friendly."
      8.0 "80% were happy with the room service."
    • 6.7 "Rooms are ok."
    • 6.3 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.1 "Average comfort."
    • 5.8 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.5 "Disappointing food."
    • 3.4 "Bar is not good."
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    Overall Rating

    7.8 Good
    Based on 432 reviews
    • 8.1 "Location is great."
      8.9 "Easily accessible by car, said 89%."
    • 7.1 "Good service."
      7.8 "78% thought the service was very professional."
    • 6.9 "Rooms are ok."
    • 6.2 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 6.1 "Average comfort."
    • 4.6 "Disappointing food."

    Overall Rating

    6.4 Good
    Based on 268 reviews
    • 7.8 "Good location."
    • 7.4 "Good service."
      8.3 "83% thought the service was very professional."
    • 6.5 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.4 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.2 "Food is average."
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    Overall Rating

    7.3 Good
    Based on 238 reviews
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.3 "Location is great."
    • 7.2 "Good service."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.3 "Average value."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 4.8 "Disappointing food."
    • 4.8 "Internet is poor."
    • 3.5 "Bar is not good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Clean rooms"
    data provided by TrustYou

    Recent Reviews

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    biltmore
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