Pros (+) Nothing
Cons (-) filty facility dirty food in used microwave large dirt stains on the carpet toilets had black stains
2 stars
Extended Stay America Suites - Santa Rosa - South
Photos of Extended Stay America Suites - Santa Rosa - South
Overview
Hotel in Santa Rosa with free breakfast and a 24-hour front desk This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Santa Rosa South offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Extended Stay America Suites - Santa Rosa - South
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Santa Rosa - South
5.9
Fair
899 verified ratings
Wonderful
191
Very good
71
Good
81
Okay
59
Fair
104
Mediocre
77
Poor
316
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's service and cleanliness, citing rude staff interactions, unclean rooms, and a lack of basic supplies. However, some appreciated the hotel's location and the homey feel of the rooms, indicating potential for improvement if management addresses these issues.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Pros (+) I enjoyed having a kitchen in the room. The bed was comfortable, the room was clean. The front desk staff was courteous and helpful.
Cons (-) The room and the facility need updating, maintenance, and some renovation. Improved TV access would be appreciated. The location is not within walking distance of any stores or restaurants. This hotel is overpriced.
Pros (+) Staff was very nice and friendly
Cons (-) Conditions are very dirty outside on the facility grounds. Linens are clean with out checking with a black light. Carpet is filthy, wore shoes or flip-flops all the time. House keeping only comes if you stay at least 8 days. Very noisy hotel above and beside the rooms. We will not stay in this location again
Pros (+) Nothing!
Cons (-) Everything!!
Pros (+) Easy to find. Right off the freeway.
Cons (-) Showed up at 4pm, check in was at 3 and they had no rooms clean. Lots of people wandering around, maybe they were waiting for rooms to be cleaned. The room was okay, but you have to ask for a coffee pot, cups, etc. I had stayed in an Extended Stay before, this was not the same quality. Next to freeway and car dealerships. Its okay if you just need a place to crash for a night, but not a touristy o...
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Pros (+) The front desk staff was so rude that we actually cancelled our room reservations and stayed at a different hotel in the area. The place looked a bit shady. We are so glad that we left.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Extended Stay America Suites - Santa Rosa - South?
The complimentary breakfast at Extended Stay America Suites - Santa Rosa - South includes dried oatmeal to be put in water and stale muffins. Some guests found it disappointing.
Are the beds at Extended Stay America Suites - Santa Rosa - South comfortable?
Some guests found the beds at Extended Stay America Suites - Santa Rosa - South uncomfortable and in need of improvement.
Is parking readily available at Extended Stay America Suites - Santa Rosa - South?
Extended Stay America Suites - Santa Rosa - South offers close parking, but some guests reported issues such as a leaked fridge and a backed-up toilet.
What are the main highlights of the customer service at Extended Stay America Suites - Santa Rosa - South?
The staff at Extended Stay America Suites - Santa Rosa - South has been described as friendly and accommodating by many guests, with specific mentions of Norma and Michelle.
When is the best time to visit Extended Stay America Suites - Santa Rosa - South?
The high season at Extended Stay America Suites - Santa Rosa - South is in September, while the low season is in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Noise
Some guests reported noise issues, so if you're a light sleeper, it might be wise to request a room away from potential sources of disturbance.
Verify Room Cleanliness
Several guests mentioned cleanliness issues, so it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Check Room Amenities
Some guests found the kitchen amenities to be a pleasant surprise, so if you plan to cook during your stay, it's worth confirming the availability of kitchenware and utensils in advance.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Luther Burbank Home and Gardens and the Railroad Square Historic District, making it a good base for exploring the area.
Pet-Friendly Option
If traveling with pets, it's worth noting that the hotel allows pets with possible additional charges, providing a pet-friendly accommodation option.
Breakfast Consideration
While the complimentary breakfast was appreciated by some guests, others found it unsatisfactory, so it's advisable to set realistic expectations regarding the breakfast offerings.
Staff Interaction
Several guests praised the friendly and helpful staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Safety and Security
Some guests expressed concerns about feeling unsafe, so it's essential to prioritize your comfort and security when choosing accommodations.
Parking Convenience
The hotel offers free parking, which can be a convenient perk, especially for guests traveling by car.
Accessibility Features
With increased accessibility and an elevator on-site, the hotel may be suitable for guests with mobility considerations.
Location
2600 Corby Avenue, Santa Rosa, CA 95407
What's nearby
- Luther Burbank Home and Gardens1.6 mi
- De Turk Round Barn1.9 mi
- Rosenberg's Department Store1.9 mi
- Museums of Sonoma County1.9 mi
- Taylor Mountain (Sonoma County, California)2.5 mi
- McDonald Mansion2.6 mi
- Snoopy's Home Ice3.3 mi
- Charles M. Schulz Museum and Research Center3.3 mi
- Carol Shelton Wines4.2 mi
- Spring Lake Regional Park4.2 mi
- Bennett Valley AVA4.3 mi
- Bennett Mountain5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Santa Rosa - South
Low season | September |
|---|---|
High season | August |
Average price (weeknight) | $112 |
Average price (weekend night) | $149 |
When to book a room at Extended Stay America Suites - Santa Rosa - South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.6 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Santa Rosa Sonoma County |
Distance to airport | 8.4 mi |
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