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Lovely old world charm..lots of character: comfortable and very cosy: good breakfast choice.
An absolutely superb hotel. The staff were charming and helpful. The location is just superb for an off-season break (may be a little touristy in the high season). Beautiful village, beautiful room, public rooms perfect, stylish, comfortable, delightful and quite adequate for size of hotel (just 16 rooms). Bathroom large, spa bath lovely. Breakfast excellent. Lack of restaurant no problem, lots of restaurants in village, though in November many are closed. However, remaining ones included some gems. Within half an hour from Santander, could not recommend more highly. Excellent price.
Easy access good safe parking English not spoken
A beautiful, small, historic hotel with very good staff in the centre of Santillana. We had no dislikes.
The historic setting
smili,g persons especially in the restaurant; good food and recommendable
Lovely location, luxury hotel, helpful staff, very interesting village, only stayed one night, but hope to go back next year. Because of the time of year, November, not many restaurants open in the village in the evening, the hotel itself didn't have a restaurant,. so would go back at a warmer time.
Very comfortable, well furnished, restored hotel. Very helpful and pleasant staff. Noise carrying from other rooms and from kitchen
I liked the situation, the charm and hotel staff the breakfast could be improved
Very good breakfast. Staff very friendly despite language barrier. We could not speak much Spanish but the hotel staff could not speak any other language: French Italian or English. I think this could be improved!The hotel was on a noisy road and the swimming pool was too small.
This was our 2nd visit after staying here in Sept 2008. We were very disappointed to be refused dinner in hotel dining room, although they had spare tables. We were turned away and told to walk into Santillana del Mar. I thought hotels had a responsibility to feed residents. We were offended and will never return here.
Pleasant, friendly and helpful staff. Comfortable room, pleasant area with access to historic sites and buildings, proximity to interesting places by the sea
The rapport of price for quality and comfort is hard to beat.
Air conditioning to our room waas cut off at 4.am resujlting in a completely ruined night's sleep - stacks of traffic noise
Location. Character of hotel. We had two rooms but they were a bit far from each other (ground and third floors) - this could have been better planned.
Good location. Very friendly and efficient staff. Nice room. Good value
New hotel, tastefully designed, modern facility, friendly staff, central location to towncenter Santillana-short walk - only 1,5 km to Altamira - can highly recommend this hotel no
There was plenty of car parking space. It was very near Santillana and therefore not too far from Santander for the ferry home. The hotel itself was well furnished. It was very good value for money. All instructions for guests were in Spanish (naturally!) but incomprehensible for us. None of the staff spoke English. The dinner menu was rather limited. A French translation would have been useful for us.
The hotel was beautiful, well located about 5 mins walk from the medieval town of Santillana del Mar, with parking which was a huge advantage given the restrictions within the town. There was a fantastic little restaurant across the road, where we had a fantastic meal. The pool area was very pretty and we would have used it for a couple of hours each day to relax at if the weather had allowed. The hotel could do nothing about thisl. We had dinner in the hotel the first night we stayed there. The food left a lot to be desired. It was awful. We did highlight this with the staff before we left.
The decor was stylish, the receptionist extremely helpful and we enjoyed a drink on the terrace in the evening. Little light and fresh air in room due to small window.
I toured the town The room I received had only tiny windows and was dark during daytime
Nice hotel, nice people.
Charme.Very quiet. Very nice staff. I really wouldn't like writing anything bad about this nearly perfect hotel, but...there was a long hair in the ham dish at the breakfast buffet.
It was perfect and a great value, and the breakfast buffet was excellent
The hotel is a short drive from Santander & is very well located , 2 mins walk from Santillana del Mar old town and with plently of free parking. A lovely 17th century building which has been very tastefully converted to provide excellent accomodation. The owners & staff spoke English & couldn`t have been more friendly or helpful. Breakfasts were very good & offered a wide choice. Woken early (5.30am)each morning by rubbish collection--to be fair this is more of a general problem in Spain & does not refer specifically to this hotel.
Very welcoming hotel. Decor simply beautiful and uplifting. Staff were very efficient and caring. I think a restaurant would complete this beautiful hotel. No negatives, only that it would have been really great to have a restaurant on the premises.
Comfortable accommodation, good choice continental breakfast. In a lovely village setting, but don't be misled by the location -- Santilla del mar is not a seaside town
Lovely room, very comfortable. Big old style, extra bed in the room. Lots of space and close to town in park area. Parking available nearby at a cost of 2euro.
clean rooms, great breakfast, friendly staff, great design, Jacuzi! the Jacuzi didnt work and we actually got a call from the front desk telling us to stop using it because there is a drain., we discover that only after we unpacked and filled up the bath. we where not offered any compensation other then switching the room ,which like i said- was already to late for us.
It was very convenient- I was waiting to meet with my husband who was travelling by Ferry. The room had a great view and was very large and comfortable. The eveing meal was excellent value. I do not really enjoy eating alone but the staff made me feel very comfortable The pillows on the bed! Re 2nd question below: I did not read any of the reviews so cannot comment
it was right in the city centre 2mins from all the shops would stay at this hotel again. fantastic hotel and location
Close to the bay and shopping. No
The hotel was opposite the Brittany ferry terminal
Location and value for money
close to shops and port
It was very relaxing the rain and wind
Only stayed onwe night very good fo ferry vvv
layout and furnishings of room
the breakfast in the morning not many people spoke much english, and the restaurant was all in spanish, so could not order any food or drinks.
Rooms very clean and of good size Price of breakfast 32e for two persons !!
the food is really worthy(especially the toast)
Very Clean and quiet
How close it was to the water and to the Palace.
Location and quality
Location No smoking policy
Very comfortable, fantastic location close to Sardinero beaches and easy access to Santander city centre
Excellently appointed hotel close to beach and casino. Very clean and comfortable despite being an older hotel. Secure parking under the hotel at a reasonable cost of 12 euros per day.
Efficient, pleasant and convenient
Jose and his sisters were wonderful--so friendly and helpful. I highly recommend this hotel!
Very friendly stuff. Clean and spacious room.
Rather remoot location. No dining room/restaurant. Came back from site seeing one afternoon and the hotel was locked up. There was only one person working in the entire hotel.
Lovely building. Very nice romm. Good staff.
Jose and his two sisters Maria & Chelo who own the hotel treated us like we were family! They showed us around the hotel that was once a stable and the new addition. You think that you are in a castle because the hotel is made of huge stones and all of the antiques that are through the hotel, they even have a lift to get upstairs. NOTHING!
It was everything one would expect from a Parador Signs directing one to the hotel are almost non existent leading to having to criss cross the village through very narrow sreets until it is found.
Although difficult to find in the old town, the hotel was in excellent location to see the town.
Beautiful hotel. Very helpfull staff. Great Location. Well worth the money.
Staff attempted to place us in a less expensive Parador stating that it was what Kayak had contracted. I showed them Kayka's e mail and stood my ground and staff relented.
The building and setting were wonderful and the room and bathroom were spotless and extremely comfortable. The waitress who was running the breakfast service was abrupt and unhelpful. The ladies who served dinner were pleasant as was the gentleman on reception. The food was served up too quickly with only a couple of minutes between courses but this is probably quite usual in Spain.
very pleasant room staff very pleasant if a little cool. lovely village no
the elegance of everything the buffet breakfast was very expensive so i just had pastry and coffee
Superb location in the centre of the medieval town. Good and convenient parking. Lovely old building, beautifully converted and furnished. Comfortable beds. Luxury bathroom fittings, with multi-outlet shower cubicle. Bathroom water was tepid at best when we arrived mid-afternoon, and barely that at 7.30 the next morning. Desk clerk accepted that this had been the case, but did not apparently deem it worth an apology! Breakfast at 17 euros a head was very expensive for what it was - have had better in Spain at a third of the price..
The building is very nice but the decoration of the rooms is too plain,you could hear the Tv of the room next door at night
Splendid accommodations, large room, good amenities (including water pressure) in a historic setting, great location in the heart of the town. The concierge was very nice and helpful. The restaurant staff could not be described as warm and welcoming, and the "special dinner" of regional dishes was served in a very matter-of-fact fashion with no explanation, or interest on the part of the servers. Frankly, if I am fortunate enough to return to this town, I will dine elsewhere.
Location, Parking availability. Room was of adequate size. Asked and received balcony. Breakfast was mediocre
The hotel was very nice, people friendly. Good position, closed to the historical centre of Santillana del Mar. Easy access to internet. The hotel restaurant was cheap and the food good. Parking with the car was not easy. There was a public parking for 2 euros per day very closed.
Excellent location No breakfast facilities in the hotel itsself
excelent location, very welcoming service from staff, have some one who speaks English in the restaurent,
friendly staff, excellent location rooms could do with a refurbish
Rooms big beds and furniture Room smells mouldy
A very beautiful building (like almost every one in Santillana), stylish rooms and furniture; very nice, helpful and friendly staff In the rooms facing the street it is quite loud during the day. But who would spend days sitting in the hotel in a place beautiful like this one?
Comfortable and traditional environment. Pets welcomed. Whole restaurant experience unimaginative and overpriced - especially breakfast.
The Cleanliness and layout. The Restaurant.
Wonderful furniture..good location...very clean parking overall excellent. No dining or drinking facilities..unable to buy food. Even though the sister Hotet has food it means having to walk to it..so we chose an excellent tappas bar to eat.
it was near the centre of the town the airco wasn't working very good. The restaurant was closed in the evening
Limited and poor parking facilities, no internet as advertised, surly staff, zero soundproofing to bedrooms, poor and cold breakfast buffet.
Extremely friendly and helpful reception staff. A very traditional Spanish hotel. Extremely comfortable. Plenty of interesting pictures and clocks on the wall.
Very comfortable accommodation - conveniently situated. Breakfast not available - had to go to another location.
Beautiful hotel in a great spot
helpful, informative staff; good room; reasonable breakfast; dinner at the hotel very good value for money if menu di dia chosen
Very good hotel. Excellent food. Very convenient for Boarding Santander ferry next day.Free wifi handy. No problems.
Room comfortable and clean. Set meal was good value. Good breakfast. Limited free parking which was very convenient. Very well placed for old town of Santillana del Mar Misunderstanding over the free wine or water option on set meal. One person chose water and two wine, we were judged to have had three free waters and therefore had to pay for the wine.
Charater hotel, friendly & helpfull staff, large room, good location Mediocre food at evening meal and breakfast, both buffet style
Beautiful building & antiques, great location
Very well located near the Plaza Mayor. Beautiful architecture. Very clean and well kept. The beds had old and unconfortable mattresses. The breakfast, which was included, was extremely bad. It consisted of bad coffee, a piece of bread and an industrial croissant. The next morning we had breakfast in town.
Pretty, traditional, clean and friendly guest house just a minute's walk from the main square in Santillana del Mar.
The little guest house is situated up the hill and is just a short walk from the heart of the village and consists of a beautiful stone house. We were welcomed very warmly by the owner and she immediately offered us a free breakfast for the following day and we could not believe our ears. It proved to be a very hearty breakfast with fresh fruit juice, hot chocolate and recently baked pastries. The room was spacious, very tastefully decorated and impeccable. All in all it was a superb value for money and a wonderful place.
The room was large and confortable. The view was excellent.
There are many hotels to choose from in Santillana del Mar, but we were very satisfied with this one and we hope to stay there again next time we are in the area. The hotel is small and the owners are friendly and helpful. La Solana is in an excellent location, with on-site parking and easy foot access to museums, restaurants, shops in town, and by car to surrounding areas. We found the hotel to be quiet despite it being August and peak season. The hotel offers free Internet access, and we found the terrace to be a pleasant place to relax in the evenings and plan our next day's activities by going online. We recommend this hotel to others without reservation. We thought it a great find!
Rural type guesthouse, recently renovated. Nice rooms, everything was clean. Located in the centre of the village. Private parking is available. Not signposted on the main route, do not hesitate to enter into the restricted area of the old town. Prepare your route with map or GPS or ask several locals to find...
Good location in pleasant village.
Its location in the centre of the town. Its location for visits to the sea, other towns and culture sites. The selection of good places to eat. The receptionists. Rather disorganised breakfasts, even though they were self-service. Parking was sometimes difficult even though there was an 'overflow' garage.
Interesting location and historic building. Although area thronged by tourists Parador was an oasis of calm. Particularly pleasant receptionist on check in. We only had one overnight stop there: longer is needed to explore the area
The location was excellent and as we had stayed before we were pleased remained charming Nothing
Helpful and friendly staff. Easy parking Breakfast was barely edequate
Excellent for our stopover close to Santander Car park difficult and limited
excellent building / architecture, good staff, clean. large rooms. No Air-conditioning could easily be a big issue on hot days / evenings as the builidng is stone and seems to soak up the heat
Service was awesome. Location for our plans suited us perfectly. Food at breakfast and dinner was of very good quality and tasty.
It was a lovely new spanish style hotel just in the middle of the town and on a 10 minute walk to the port. The bar at the back of the hotel had no aphmosphere and wouldn,t encourage you to spend time there.
Position of room on busy road and disco/bar next door. No air conditioning and unable to open windows
Size of room, cleanliness N/A
Hotel of character with pleasant and helpful staff. The room was large and comfortable. Small TV
The size of the room and the quietness It was bliss!
Being close enough to walk to the beach and being close to Santander. It was also in a quiet location and the staff were very polite. When we opened the window there was an unpleasant smell coming from outside. Although it was advertised as having satellite tv there were very few channels and none in English. The facilities in the room would not have been suitable for a longer term stay.
As such i had come for the conference so generally i was quite comfortable whether it is morning breakfast or any other kind of assistance, enquires etc. being new to santander. Nothing
the heat in the room! and it's impossible to set your own room at the temperature you want
it was a four star hotel and lived up to its rating, which sometimes in Spain you cannot rely on.
Good location, very comfortable, high standard. Getting Reception to ring taxi at departure not easy. Young man told my husband to try outside at first but young lady tried harder and got us a taxi.
Clean room, helpful staff, nice evening meal at a good price. Room was too hot, my visit was late October and I think the AC was turned off
Fantastic location for the centre of Santander and access to great food; lovely room and very helpful staff. No outside area and you are a long way from the beaches; very limited parking - we couldn't get our car in. Breakfast was poor.
the customer service
We stayed there from 21st to 24th October hotel is beautiful and very central to everywhere. Rooms are lovely beds huge. Would definitely recommend this hotel
the staff was so friendly not a thing
great location, clean and modern wi-fi was not very user friendly. TV was rather old and had only 1 English speaking channel
Location Non Smoking not available & smoke heavily penetrated my room.
The views were nice and the room was very clean The room was ptetty tight... had to move a table to open the balcony
The location in front of the beach was amazing and the food in the restaurant was the best we ate in Santander. The bar staff were very slow getting our drinks (over 45mins to get 4 drinks also some of the guys on reception looked a bit unapproachable.
We were upgraded to a seaview room no coffee facilities in room
An excellant hotel overlooking the sea. The staff were helpful and friendly. No complaints at all
the views and the inter-connecting rooms some staff not especially friendly, but one was very helpful. There were no special facilities for children, more of a business hotel, but very comfortable.
I liked the services, cleanlines of the room and the the sea-view
position. easy to find.
poor room insulation(walls very thin)noise from room above horrendous
Our room had excellent views of the old town center, pastures and hillsides. The morning staff was unfriendly to non-Spanish speakers.
Lovely comfortable room with great view. Good breakfast. Great location 2 minutes from town square. Great base for exploring on foot or by car. In the middle of dairy farming country. The web site shows a swimming pool but when we asked we were directed to the local camp site, but their pool was closed and behind locked gates. On the Friday night there was a disco in the basement which went on to 4am.. Dreadful noise. Had we known about the disco we would not have chosen to stay here. A disco is totally out of character with the location.
we had one of the rooms on the top floor. It was excellent. Large room and bathroom with exposed stone walls on one side. Lovely view of the valley below. Staff were friendly and helpful. Would go there again The wifi signal was weak in our room but ok when we went to the ground floor
the location and the room style the noise from other rooms and the noise coming from the wood stairs