Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent value."
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
8.2 "Comfort level is high."8.6 "86% thought
rooms were spacious ." 8.1 "81% said thebeds were comfortable ." -
6.4 "Rooms are ok."
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6.4 "Average cleanliness."
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5.0 "Food is average."
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4.5 "Breakfast is below average."
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3.3 "Vibe wasn't good."
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2.5 "Terrible amenities."1.8 "82% thought the
building wasn't nice ."
Overall Rating
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9.4 "Terrific location."
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8.2 "Great service."
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8.1 "Comfort level is high."8.4 "84% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." -
6.4 "Rooms are ok."7.0 "70% said
rooms were clean ." -
5.8 "Average cleanliness."7.0 "70% said
rooms were clean ." -
1.9 "Terrible amenities."
Overall Rating
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8.5 "Great service."
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6.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Location Not clean from hall ways to laundry room. Very dirty even as extended hotel House keeping only once a week but public area should be cleaned all the time. Very dispointted because I booked this hotel based on the highly rate reviews by the hotel guests.
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8.0review from
Kitchen A little closer to town would have been nice but it was a lot quieter than expected
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
Clean room. Perfect location. Good parking lot. No
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7.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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5.0review from
There were no blatant problems or issues. It is overpriced & overrated. We usually stay in Hampton Inns and Courtyards, and this hotel is much lesser yet similarly priced. Poorly design rooms. Cabinets, mattresses, and everything was made from the cheapest available materials. Pathetic lobby.
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10.0review from
Location and friendly staff. Rooms were very clean and it's located to everything yoe need, e.g Tanger Outlet,Walmart,numerous restaurants,10-15 Min from downtown etc Nothing at all-eventhough they would not accommodate
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8.0review from
Lack of breakfast service
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9.0review from
Location. Suite like room. Appliances staff never cleaned room or brought clean linens
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8.0review from
Very clean large rooms. Very pleasant helpful staff. Not many dining options within walking distance although Sam Sneads restaurant was good.
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10.0review from
Very friendly! Great location!!!
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6.0review from
Room is spacious. Loved full kitchen. I expected more from this hotel because it had a 9 rating. However, the smoke smell in the hallways (and even the room) spoiled the whole experience for me. Also there were hairs rolled up in the towels.
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7.0review from
Clean rooms, located just off highway in an area of other hotels.
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6.0review from
Cleanliness and friendly staff They must think you bring your own comforter or blanket cuz they give you barely a sheet on the bed. No breakfast horrible lobby coffee. Inconvenient to nearly everything.
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7.0review from
The staff were great! The room was a very nice size. We were surprised that our room wasn't cleaned the entire time we were there. If we wnated clean towels we had to reuqest them, amybe this is the way they keep costs down?
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6.0review from
Loved the fully stocked kitchenette - very handy. 'Pet friendly' hotel = bed linens that had clearly been washed but still had visible animal hair. Requested and received new sheets but found the same problem. YUCK! Pillows were also not clean - found even more visible animal hair inside pillowcases.
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6.0review from
When I booked the hotel I was set for a suite with 2 Queen beds & a sofa. What I got was 1 King bed. My daughter, myself & my granddaughter had to share the bed. My grandson slept on the floor. We asked if we could be switched but that wasn't possible. Due to my own fault I didn't call web which is what I should have done. Our room was never cleaned. We were there for 4 nights & 3 days. There was no maid service of any kind. Our trash was not even emtyed. We had to ask for clean towels and then had to take the used ones down to the front desks. It is advertised that there is a courtsey breakfast there is not. I only ran in to one staff member that was very polite and helpful but I cannot remember his name. The room was very nice but also this hotel is new. Next year I will check more closely in the hotel I stay at. I will not stay here again. For my next trip I am a more informed traverler.
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8.0review from
Kitchen A little closer to town would have been nice but it was a lot quieter than expected
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
Clean room. Perfect location. Good parking lot. No
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Location and friendly staff. Rooms were very clean and it's located to everything yoe need, e.g Tanger Outlet,Walmart,numerous restaurants,10-15 Min from downtown etc Nothing at all-eventhough they would not accommodate
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8.0review from
Lack of breakfast service
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9.0review from
Location. Suite like room. Appliances staff never cleaned room or brought clean linens
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8.0review from
Very clean large rooms. Very pleasant helpful staff. Not many dining options within walking distance although Sam Sneads restaurant was good.
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10.0review from
Very friendly! Great location!!!
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
Clean rooms, located just off highway in an area of other hotels.
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7.0review from
The staff were great! The room was a very nice size. We were surprised that our room wasn't cleaned the entire time we were there. If we wnated clean towels we had to reuqest them, amybe this is the way they keep costs down?
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2.0review from
Location Not clean from hall ways to laundry room. Very dirty even as extended hotel House keeping only once a week but public area should be cleaned all the time. Very dispointted because I booked this hotel based on the highly rate reviews by the hotel guests.
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5.0review from
There were no blatant problems or issues. It is overpriced & overrated. We usually stay in Hampton Inns and Courtyards, and this hotel is much lesser yet similarly priced. Poorly design rooms. Cabinets, mattresses, and everything was made from the cheapest available materials. Pathetic lobby.
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6.0review from
Room is spacious. Loved full kitchen. I expected more from this hotel because it had a 9 rating. However, the smoke smell in the hallways (and even the room) spoiled the whole experience for me. Also there were hairs rolled up in the towels.
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6.0review from
Cleanliness and friendly staff They must think you bring your own comforter or blanket cuz they give you barely a sheet on the bed. No breakfast horrible lobby coffee. Inconvenient to nearly everything.
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6.0review from
Loved the fully stocked kitchenette - very handy. 'Pet friendly' hotel = bed linens that had clearly been washed but still had visible animal hair. Requested and received new sheets but found the same problem. YUCK! Pillows were also not clean - found even more visible animal hair inside pillowcases.
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6.0review from
When I booked the hotel I was set for a suite with 2 Queen beds & a sofa. What I got was 1 King bed. My daughter, myself & my granddaughter had to share the bed. My grandson slept on the floor. We asked if we could be switched but that wasn't possible. Due to my own fault I didn't call web which is what I should have done. Our room was never cleaned. We were there for 4 nights & 3 days. There was no maid service of any kind. Our trash was not even emtyed. We had to ask for clean towels and then had to take the used ones down to the front desks. It is advertised that there is a courtsey breakfast there is not. I only ran in to one staff member that was very polite and helpful but I cannot remember his name. The room was very nice but also this hotel is new. Next year I will check more closely in the hotel I stay at. I will not stay here again. For my next trip I am a more informed traverler.
