Schengen Hotels

The location and the staff

The style of the room, well designed and clean.

Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive

Car park was a mess and difficult to use because of road works

the breakfast

Great location, 5 minutes walk to the village center or 10 min to the Thermal Centre. Free access to the Casino itself, which I enjoyed even though I'm not much of a gambler. The room was large and clean, with a very comfortable bed and armed chairs. The continental breakfast was fine, with good service. The entire hotel was very well maintained and clean, the staff friendly and helpful. The bus that connects the village and Luxembourg City stops right in front of the Casino complex.

The cigarette smoke from the game rooms managed to seep into my room, which could be bothersome for those who are allergic to smoke. When I was there, the Casino building was being renovated and extended, making the area outside a bit messy, but the noise effect was surprisingly low, so it didn't bother me.

The Casino was a pleasant surprise to us. It is is the most comfortable and fairly up to date casino we have experienced in Europe. Nice, friendly staff in a casual environment. Not many card games, but lots of slots to choose from. The hotel room was large and clean. The buffet for Euro 21.50 including all the wine you wanted was a bargain. Great choices. Breakfast was nice and the wait staff very friendly. We intend to do this get away frequently as it is only an hours drive from our house.

The hotel was wonderful with free parking. The Casino does need to upgrade its slots so that they are coin free.

Rooms were neat and clean, close to railway station and convenient. I would happily recommend them

Clean room and a WiFi that worked flawlessly

Strong smell of cigarette smoke, and a flooring that squeaked as we walked. The hotel is on top of a bar and can be a little noisy at times

had a lovely time staying at this hotel.had spent my frist night in the hilton just up the road and the alvisse parc hotel was so so much better on all things eg the cost of food & drink was so much cheaper,the staff were much more helpfull and the whole style of the hotel was much better than the hilton that cost for one night the same as our whole 3 days at the alvisse parc .we were there for the world cup of food(so we know the bussness well)its on again in 4yrs so it will be this hotel we will be staying at

All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving.

Your hotel is generally very good although parts of the interior were showing their age

The staff were very friendly and the hotel was in a convenient position for us

Unable to get a gin&tonic! Breakfast was a little limited.

there is no AC in the hotel, they dont have wireless internet. and there is no ironing borad and iron in the room.

I had Flemish asparagus in your restaurant and it may be the best prepared asparagus I have ever eaten. The breakfast was good. Staff very friendly and helpful. Bus very convenient. Hotel excellent value - would stay there again and would highly recommend.

We had to take cab to airport because hotel van was busy.

The room was big (much bigger than I even hoped) and the king sized bed was AWESOME! Room was also very quiet, which means the walls were sufficiently thick.

The room was sterile. The bathroom was large, but there was no method or madness to the space itself. The TVs were old and need to be updated (the one in the bedroom didn't work; thankfully the one in the living room did).

Very nice, new and clean hotel, bright room and comfort euipment.

NO

Very nice service personnel. Very good food. Nice room.

The family room could be a bit bigger.It was not possible to book a 4 persons bedroom on the internet.

It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer.

Nothing to report

The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable.

Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.

Excellent 5 star hotel. Perfectly located near the center of town.

location

The hotel as well located in a walking distance to the city center. There was good parking facility. The reception was well maintained andd the stuff friendful and helpful. The room was clean, cosy and quiet. Breakfast was plentiful and tasty.

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Walking distance to the centre, one of the best economic hotels i've been

breakfast is madly expensive, I just walked a few metres and had a much cheaper one in the first bar.

We were on the 7th floor and the water didn't run well.

Nothing really. A hotel without a soul.

If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

Comfortable bed, situated near to the train station.

Size of the bed too big for such a small room. Table too small. Bath room not well cleaned. Situated in the milieu of prostitution, therefore a lot of noise coming from the street.

My room, particularly the bed, smelled of cigarette smoke. I always request a non-smoking room so I found this disappointing.

Clean, staff very supportive

The room was confortable, although the first night there was no heating.

The breakfast had to be taken in another building.

Relatively new

Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

The location and the atmosphere of the hotel.

We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.

I have only the best impressions. I would recommend it.

On some webs this hotel was marked on the Google map in the wrong place (next to number 37-39 on the street not 13) . In fact it was 1.5 km further.

Location is great for the purpose of my trip, just across the street from the Congres, but not close to the tourist area.

The receptionist was very kind!!

I can't open the window to ventilation.

Good value for money, reasonably priced restuarant

Woefully understaffed on reception in morning, took twenty minutes to check out.

Beware the bad taxi drivers of Luxembourg!

The hotel was a standard business hotel - very centrally located in Luxembourg city. Staff was very courteous and professional, the breakfast was excellent, and the room was clean and comfortable.

The personal attention of the staff as well as the breakfast. One of the strong points is the location also.

N/A

Unexpected value. Rooms are spacious and well appointed. I'll come back.

The room was decorated in warm tones, with a comfortable bed.

The hotel has wi-fi, but one has to pay €7 an hour to use it, which seems excessive. The TV had many channels, but almost all were in German.

Everything.

The buffet and food in general was good. Great shower!

When i arrived at the Luxemburg airport I went to the information Center to find out how I could get to the hotel. The representative told me that it was within walking distance. In fact no taxi would take me their because it was too close. She pointed outside to a brown building and said it was on the other side of it. It was not on the other side. Probably a quarter of a km. away from the airport. It was an ok walk for me but I'm not sure all patrons could walk it. Possibly you can call for the hotel shuttle but they do not advertise it. Also coming from Canada I wasn't using my cell phone and I saw no courtesy phone at the airport to call the hotel.

Very small room. I have requested 3 separate beds, got only 2 (1 king size). The room was like 20m2 and very small for 3 people.

Central City Location

Great location, free Wifi, good breakfast.

Shabby carpet, Room rather small and smelled like smoke.

Location is good and the cost of the room is good for the level of accomodation. The environment is relaxing and very international.

Two things: I would have given the value a 'good' mark because the room is 'good' but the cost of the breakfast is absolutely ridculous. 23Euro for the Continental Buffet is a crime. It should be ~10-12Euro. Second, the name and address needed to be updated on my bill since my wife checked in and it needed to be under my name for business purposes. The clerk indicated this would be difficult and I didn't have time so I left without changing it. However, when my secretary contacted the hotel, they promptly, and apparently quite easily, changed it and emailed her an update ... however, then the room rate was incorrect and the total did not reflect the itemized. She then asked for another update which again was easy. Puzzling.

The vicinity to the city centre, the water, tea, sweets near the reception, the big room (we had the junior suite)

I would have expected more extras for a junior suite, like tea and coffie facilities, internet for free, room to the inner side and not to the street and a balcony, a bath tub with bubbles or some whirlpool and not only a normal bath tub.

The hotel is nicely furnished, quiet and peaceful. Good transportation to the city center.

everything was fine

I was satisfied with the cost-to-benefit overall approach.

I was very disappointed with the level of English or German of the hotel staffing: at the reception desk, in the hotel bar and in the restaurant as well. It was very confusing, even though I tried to be friendly and able to comprehend. Breakfast service was quite poor and there was nothing much, what could this hotel to offer me. I was missing fitness or a pool.