Schengen Hotels

Swimming pool and delicious breakfast The clealiness of the room. It was not mentioned that when you obtain a reduction for the price of the room, the cleanliness will follow.

It feels like staff members have financial targets to achieve before customer service

Although it is out of town, there is a shuttle. The hotel is perhaps a bit tired and in need of an update, but the value is nevertheless superb for the price. The breakfast, included, is first rate.

Good breakfast. Old fashioned hotel built in 1985 (looks like in scary movies). Awful shower. Internet is for money only, it is nonsense nowadays. Not a 5* hotel, it is rather very average 4*.

We were given a suite, which was a nice surprise. Very nice breakfast, when it is included in the price. Our bathroom was dirty and we had to call to have it cleaned upon check in. Although it was a treat to be given a suite, the room was in great need of an overhaul.

The car park was extensive and free. The hotel was in the middle of refurbishment which hadn't been mentioned when we booked.

All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving. Your hotel is generally very good although parts of the interior were showing their age

Quiet Mid-renovation. First room given smelled. Poor in room facilities, poor service in restaurant. Defintately not a 4 star hotel.

The facilities (room, swimming pool, bar, breakfast) were good, and the staff were pleasant. The hotel has a spacious reception area, and is in an accessible location. The facilities provided good value for money. Hard mattresses and only one pillow per person, resulting in an uncomfortable night's sleep. An over-crowded breakfast room, meaning that we had to eat breakfast in the (rather noisy from the TV) bar. No spare towels by the pool.

the indoor swimming pool was not convenient for small kids

The local is rather quite; Personnel is supportive. Good restaurant. Internet access is too expensive, a today's service that should be for free. No air-conditioning in the room. Too much noise coming from outside.

Spacious room I called them at 22 h and nobody was ready to pick up my shirts and deliver in the morning about 8 30 am, ironed.

I liked the panoramic view of Luxembourg Slow service

Very friendly staff, great value, modern design Lack of English outside of front desk

convenience & comfort

The location and the atmosphere of the hotel. We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.

Relatively new Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

excellent view over the city parking place very expensive, even if there was no lack of space (more expensive than in Venice (IT)!)

Confortable room Adsl web connection in the room only available through wifi, please provide cable connection as well (in case something goes wrong with the wifi in one's computer as was my case) Lack of exercise facilities

the bed was the best was very confortable paying of internet

Nothing really. A hotel without a soul. If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

Friendly staff and good beds, spacious rooms with a sofa to relax There was no aircon and the rooms where very warm, considering there's construction ongoing you won't open your window as you'll wake-up at 7AM from the drilling noise.

Comfortable bed and room. Close to the Philharmonie which was reason for stay Room was too hot and the airconditioning for whole hotel had been switched to warm ready for winter. Staff informed me that the airconditioning could not be controlled in individual rooms. Too noisy to leave windows open as construction site surrounding hotel.

Nice rooms, close to the concert hall (Coque) where we went later. Restaurant with good dishes and reasonable price. Staff was not really friendly.

It's close to the Jean Monnet building The entrance to the hotel is not easy to find!

I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)

the breakfast

fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus

Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.

Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.

Walking distance from airport Breakfast was expensive,and not very good

Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works