Borgo Hedone

The hotel offers a fabulous breakfast with plenty of choice, ensuring a comfortable and enjoyable start to your day.

The staff are described as extraordinary, friendly, and very helpful, going above and beyond to ensure a wonderful stay. Guests particularly praise the service-minded and personal staff, making them feel at home.

The hotel is beautifully renovated with a spectacular design, offering spacious and comfortable rooms. It is set on the side of a hill, providing stunning views and a traditional, immersive experience in an old town.

The hotel offers an airport shuttle service for convenience. However, guests have mentioned that parking can be challenging in the town, especially during peak times.

While guests appreciate the beautiful pool area and gardens, some have mentioned that the outdoor pool is small and the sunbeds are old and uncomfortable. Additionally, the indoor pool is described as a big bonus, especially for families with small children.

Several guests recommended choosing a room with a balcony facing the city or the pool for stunning views.

Keep in mind that the hotel is situated on a hill, so guests with mobility issues should be prepared for a steep climb to reach the hotel.

Some guests enjoyed the unique room designs, such as rooms built into the cliff face, providing a traditional yet distinctive experience.

Some guests were disappointed with the small outdoor pool and suggested that the addition of a pool bar or an "honesty bar" would enhance the poolside experience.

Guests with mobility issues should note that there are quite a few steep steps in and around the hotel, which could pose a challenge.

Many guests praised the staff for their exceptional service, with particular mention of the helpfulness and availability of the manager, Alessia, who went above and beyond to assist guests.

During high season, guests may encounter challenges with parking in the town, so it's advisable to plan accordingly.

Guests appreciated the hotel's unique layout, describing it as a historic palazzo renovated with amazing taste, care, and style, providing a fairytale-like experience.

Take advantage of the hotel's piaggio ape service for transportation to and from the station, especially if carrying luggage, as navigating the steep narrow streets can be challenging.

Some guests recommended being cautious when booking, as the actual rooms may not always match the charm depicted in the pictures.