|Distance to city center||5.0 mi|
|Nearest Airport||Phoenix Sky Harbor Intl|
|Distance to airport||10.1 mi|
|"Beautiful grounds and nice balcony."||(in 12 reviews)|
|"The pool was amazing!"||(in 10 reviews)|
|"Pool/kid friendly activities/breakfast buffet/free bike rental."||(in 6 reviews)|
|beautiful grounds||in 42 reviews|
|daily parking||in 30 reviews|
|fees parking fee||in 8 reviews|
|hyatt regency||in 5 reviews|
|kid friendly||in 8 reviews|
|live music||in 30 reviews|
|old scottsdale||in 2 reviews|
|old was a bit||in 15 reviews|
|pool area||in 45 reviews|
|resort fee||in 28 reviews|
|room service||in 39 reviews|
|service location||in 34 reviews|
|staff was amazing||in 67 reviews|
|staff were friendly||in 74 reviews|
|water slide||in 23 reviews|
Beautiful resort, nice rooms and lovely grounds, including pool and man-made sand beach.
The room was not cleaned until late in the afternoon, which made it difficult to go out and come back later. Occupied rooms should be given priority and cleaned earlier so that the guests do not have to be concerned that they cannot use the room because it is going to be cleaned later on. Should have door hang tag that says "Please Make Up My Room" that would facilitate earlier cleaning for those guests requesting it, not just a tag that reads "Privacy". Also, room cleaners when they are in the room take an inordinately long time to get the job done, further impeding and delaying use of the room by guests. There was also a faint but discernible sewer odor on the first floor not far from the elevators.
We loved the pool facilities and the staff were amazing. The rooms were very clean and the atmosphere was great. We loved being able to hear the music in the evening on our balcony. We will probably stay again next time we visit the Phoenix area due to the service level you get for such a reasonably priced room.
Need new chefs and train bartenders!
The atmosphere. Sun and pools. Indoor/outdoor living.
Food was average. Room service food was below average. Drinks were not good. You really need to step up your menu on food and train all your bartenders how to make a decent drink. Expected a lot better for the money!
Amazing pools and great relaxation spot. 2 year old loved the sand beach pool.
You definitely need a rental car.
service was excellent throughout the hotel
our room was directly across from the icemaker and at the busiest intersection of the floor - thus quite noisy
Housekeeping was superb-not too early and not too late! The staff is friendly and helpful. The 24 hour pool and gym was awesome! The grounds are beautiful!
The room could've had a freshen up. Peeling wall paper; banged up furniture; fluffier and softer robes and towels. Little things but those little thing definitely will not hinder me for another visit!
This resort and spa are in lovely Scottsdale, Arizona. It is a fun, family-friendly hotel and resort. It is close to the glorious McDowell Mountains. This resort is filled with great adventures. There is a 2.5-acre water park and playground. It has a sandy beach, a 3-story high-speed water slide, and many more fun water slides. There are golf courses and classes that are taught by the pros. There is live music nightly, and the spa features a Himalayan Salt Room. There are romantic dinners and amazing gondola rides for couples. There are also many activities for the entire family. This hotel offers kids programs, resort property, a pool, meeting facilities, fitness center, golf, a spa, concierge, and more. There are 493 big rooms and suites. All of which have been remodeled. There are also private casitas. Other hotel features include resort shops, Spa Avania, 24-hour gym, and exclusive access to the Golf Club. The wonderful services offered here include concierge, adventure, planning on site, car rental, babysitting, camp Hyatt, and more. There are many area events and attractions as well. There are shopping, hot air balloon rides, jeep tours, and more. Every Friday they have Birds of Prey shows, at 4 pm and 5pm. They also feature Native American dancers, who share their culture and heritage. There is always something to do. The staff will help find something to do as well. They have a lot of experience with this. Enjoy the trip.
Based on 1,898 reviews
Policies vary by room type and provider.
|Phoenix Sky Harbor Intl||10.1 mi|
|Phoenix-Mesa Gateway||23 mi|
|Sedona, Arizona||90.5 mi|