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Frendly staff, cosy atmosphere, good location Was being decorated, smelll of paint
the quiet efficient running of the hotel
Country location, real ale food
Warm staff, very accomodating and willing to go the extra mile. Great. Nothing
Lovely old coaching inn, set in a delightful village. Very friendly staff and excellent dinner and breakfast
the log fires and the food
Although the standard room was small, the bed was very comfortable - nice duvet and plenty of room. No shower in the bathroom, only a shower head attachment in the bath.
Quiet location in countryside, with scenic drives giving access to the Lakes and the Yorkshire Dales. Restful surroundings. Friendly staff. Good food and comfortable room. Value for money. For me this was not a real problem, but the absence of a lift could be a difficulty for the less-abled. Perhaps this ought to be made clearer in the information provided?
The hotel was unpretentious, quiet, very comfortable and clean, with beautiful views and very nicely furnished. The manager & staff were friendly and the food good.
nothing was too much trouble - standard of food excelent no
Staff always friendly and helpful. Breakfasts and evening meals always more than adequate. Accommodation always clean and fresh towels etc including coffee and tea every day.
Food very good but menu limited. The hotel is currently being updated which will greatly improve the appearance of the public area.
nothing, wallpaper pealing of walls in room. door handle knob came off, poor television service, dated hotel in need of total overhall
good food,comfortable room,nice people. location poor.just one street,no facilities
Friendliness of staff
The bed was very confortable and the chocolate labrador friendly. Slight confusion finding it as we went to Kirby Stephan. perhaps address on online booking info should be clearer?
Excellent breakfast. Good to see that the room had Freeview television, something the big chains need to invest in.
The quality of food served and friendliness of the staff.
Staff very friendly, room comfortable
Food, friendly atmosphere, parking, peace and quiet Some maintenance and redecoration required