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Good location. Great staff and cleanliness especially the concierge. Nothing
We had never been to Seoul before and wanted to book a hotel close to the shopping areas. The hotel was at an ideal location. Exit the hotel's front entrance, make a right turn, walk to the corner and find the stairs leading to the shops underground. Or, a gray cab to Namdaemun is only $1.90.The room carpet was stained. Everything else was immaculate. The marbled bathroom has the latest Toto. The hotel restaurants were pricey. An alternative? From the lobby, go down the stairway to their basement food court which is run by their department store. It's inexpensive and good.
It was so awesome staying here thanks to the great service and every thing!!
Location, room size and oversize window. Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).
Room was spacious. There was a computer inside the room, much to our delight. Services were speedy and impeccable. Not enough ventillation (my nose was running all the time).
PC wide screen in the room with free internet.
Nothing. Actually I was very disappointed. The services are very bad. They don't have room service; the restaurant is closed during the weekend (just opened to breakfast, so that you have to go outside to eat something.); the location is also bad. This hotel is considered a 5 stars hotel, this is ridiculous.
Staff was Very Helpful & Friendly All of the Time. We were upgraded for no extra charge. Generous with the Bottled drinking water & in room coffee , also facial mask was a sweet touch. We Loved our DMZ Tour By CK, which was recommended to us by PJ's . VIP tours, He was "Fantastic" I thought that the SPA that was recommended to us was a bit High priced for the "Rushed" Service that was given.
Friendly, helpful staff; spotlessly clean and well-designed hotel; great views over Seoul; good location
room is good up to standard. location ,it's in the old town.
Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for. Prices of the food served were a little bit too much.
Professionalism Everybody speaks English Spacious clean and luxurious
The hotel was gorgeous and the location was great. The staff at the hotel helped me with all of my needs and my stay was amazing. The lighting was a bit tricky to figure out in rooms.
The location was central to everything in Seoul. Perfect. The staff was very helpful and friendly. The room was clean, modern and comfortable. There was a direct entrance to the underground shopping center and subway. while there were restaurants inside the hotel, they were too expensive for my taste, and with so many other options around the hotel to eat at, why would you eat at the hotel.
Very attentive staff. Unique rooms. Very expensive food for the quality.
The cleaning lades were nice and the place was very clean, and the location was excellent, super close to all of the shopping and eating hotspots. Good bed, pillows and shower. The staff gave me a bit of flak when I needed a special invoice to get reimbursed by my work and the "pool" was laughable. Good place to crash for the night but honestly, there must be a way better place for as much money as this place charges. The location was fantastic though..I loved being so close to all of the great spots in Seoul. But honestly, my advice is do some homework and save some money.
Very clean room, professional and polite staff, English speaking at the front desk, bell captain at the door, affordable, located very close to subway and bus lines, just a block from Myeungdong shopping area, several restaurants within walking distance. We will stay here during our next visit to Seoul.
All staff are tenderly and kindness! It was not easy to booking a twin room. I recommend that you make a reservation early.
Comfortable & good location. Nothing.
the location of the hotel is perfect, the staff are nice. the hotel need to improve the cleanliness of the room, especially the towels.
It is near to a lot of restaurants and shopping streets which is great as we had 2 young children w us. We could not venture too far. My hubby and I take turns to shop (one parent stays in the hotel) and we don't have to worry that we are too far away from our children if they need us. 1. We stayed in a junior suite. On a few occassions, we returned to the hotel around 3pm- the room was still not cleaned up whereas our friends who stayed in a double room- the room was cleaned up,
Airport bus 6015 stops right outside the hotel which is really convenient for travellers. Being a business hotel, room size was expected to be compact with little space for big lugguage.
in the middle of the city centre, underground train just a few step. Breakfast is good need more drawer to keep belonging inside the room. Need a bigger lounge
I liked the location, which is located in Myeong-Dong. They didn't have bottled water. The gym did not an eclytical rider (only tread mills). The gym had a TV but it did not work. The TV in the hotel room was too small, the heater kept going on and the room was too hot. I called the front desk but it seemed they didn't know what was wrong either, although I think they knew there was a problem. The room itself was kind of small but it was okay. However, I felt that the hallways were dirty and it seemed maintenance had not been done regularly. Walls had marks and carpet seemed dirty. The bathroom in the room was below average, a unit that had been installed. Overall, I would not stay at this hotel. I would recommend the hotel to improve the maintenance and the overall quality of the hotel. I would rather pay more to stay at a higher quality hotel. Location was the best part about this hotel.
Very well organized hotel which offers all you need for a nice city trip & shopping !
Location. Great Staff.
The location of the hotel is ideal for shopping around in Seoul. The hotel staffs are helpful and approacheable. Will definitely go back for my next visit to Seoul.
Ibis Myeong-Dong is in the heart of the night life with lots of shoppings and restaurants. Airport bus stops right in front of the hotel. Hotel has free wired internet access which is a plus. The water causes light burning sensation after shower. Don't know why.
New hotel, fresh colors and contemporary designs, modern, clean, comfortable, large window in room. The glassed in bathroom made it feel larger. Good location for business and shopping. Staff was very friendly and accomodating. Buffet breakfast was plentiful and breakfast room had a nice view on the top floor. I would come back to stay there. Small room for a regular size suitcase. Best for one person in the room.
When you walk into the hotel, you would be embraced by a very good and delightful smell. I don't know what it is, but I really love it. It's not easy to get a cab in fromt of the hotel. It's probably because of the location.
proximity to Myeong Dong, shopping and entertainment, Concierge staff were generally very hospitable and informative. but the staff at reception were curt and at times verging on being rude. The hotel needs some updating and in particular carpet needs good cleaning at least.
An excellent choice - exceptional staff - especially Kevin on concierge - fabulous There were some negative comments on location - it is a little remote but cabs are cheap and plentiful
it is quiet although it is close to downdown; the degree of softness of the bed is just right food is abit expensive in the restaurant.
Nice rooms,friendly staff and goof shuttle service from the airport and from the hotel to various downtown atractions.
commitment to provide services for business such as flight booking
rooms, service, space and ease of transport
Good location, good for shopping and business Air conditioner was not good enough for day time to reach 22degree C.
Friendly and Helpful Staff City Centre Location - walking distance to two palaces, subway, restaurants, city tour and airport busses Room was spacious and clean nothing:)
Best location in Seoul, right in the center, very close to City Hall and Palaces. Subway is 100 yards away.
The hotel was literally steps (5-15 minutes) from some of the attractions, train station, tourist info kiosk. A staff brought me to my room and explained how to work the card key and explained which was free and can be charged to the room. Room was clean. There was no thermostat to adjust the heat in the room. I found the setting a bit warm. What solved the problem (partly) was to open an inner window so there was a slight cool breeze that came from the outside.
Friendly staff Front desk staff somewhat too 'formal'
Accommodate early check-in; a little bit too expensive
Check-inn and check out very quick. Conveniently located near city hall, metro access and within 5 minutes walking of my business address. No complaints
I liked how close it was to the festivities that were going on while my stat there. I liked how the walls really blocked sound coming in from other rooms, it made me feel very seperated from the world. I did not like how the staff would look at my girlfriemd different than they would look at me, it really put off our mood for a bit. Also i got the room with the intent of it having a two person tub and it did not, but we were already put off by the mood we recieved so we didnt choose to pursue the matter.
Best location and very convenient.
In the middle between 2 main areas (Insadong & Myeogdong). in addition to so many other places. one of the best location i have had in Seoul. subway, airport shuttel are all 50 meters from hotel
Excellent location. Clean and welcoming. Friendly staff. Was bit pricey but overall enjoyed my stay. View was not great, facing next building and had to close my curtain all time. I asked for a better view as I was staying there for more than 10 days and I was told that there are no standard rooms facing the city or open space.