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room and facilities nothing
Room was rather small
The staff were very friendly and helpful, and the hotel is situated close to the sea front.
The hotel has a pleasant atmosphere and attentive service.
Reserving tables in restaurant for breakfast should be first come first served. Room was very noisy from above
The staff were very jovial, attentive and relaxed. The room was spotless and comfortable and the new and very clean bathroom topped it off.
A lovely comfortable bed and plenty of hot water for a shower. Carpet in the bathroom, which could be unhygenic.
Lovely room vith view. Very good value for money
Realisation Poor mangement
we went for some peace and quiet and that's exactly what we got, it would have been nice if there was room service though, but otherwise a very enjoyable trip and location, the staff were lovely and very helpfull. would have been nice not to have to book evening meal at breakfast as you dont allways know what you will be doing.
Good hotel, nice people and service No evening meal
Relaxed atmosphere with pleasant staff
The overall feeling of welcome and friendliness from the proprietors. Very like staying in their personal home! A relaxing, artistic and creative environment. There was an unpleasant odour coming from the en-suite bathroom.(Room 10) Sadly, the breakfast chef ran out of supplies and provided a basic service.
Hotel of character, very good room , very clean no dining room , but good local restaurants
Excellent setting and location very comfortable and close to town centre
Excellent hospitality.Very relaxing. None.
This hotel was set in Shanklin's old village, very near to many pubs and eateries. Beautiful house and garden and a short walk from the town and the beach. The staff were very friendly and relaxed and always very keen to help. We will definitely go back there again as it was the most relaxing environment and we were very lucky to have the Sun shining all weekend. Loved it!
Room, location, atmosphere cleanliness and service were all very satisfactory.
Loved the gentle ambiance and the understated but more than adequate service level. The hotel has the quaint charm of a more disceet bygone era. The room was spacious and clean with an excellent shower and staff were all friendly and professional. Breakfast was great, freshly cooked to order despite only 2 residents - highly commended! I was a little disappointed that upon my late(ish) arrival (8.30pm), which had been notified at time of booking, I was unable to obtain a sandwich or light snack. Additionally, the furniture in the room didn't lend itself to the business visitor (no desk or table) - I'm also not clear as to wheteher WiFi was available and on another day this may have been an issue.
view and grounds and local to town and sea
Staff were friendly and helpful,rooms were clean,breakfast was excellent
Relaxed atmosphere, good choice breakfasts which were well prepared, excellent location
Very clean and welcoming hotel. Outstanding breakfast and friendly and helpful staff.Very good location.
More than ample well presented breakfast and cleanliness More stairs then we anticipated as we had 86 yr. old parents . (but quite normal for the average person) I think there are rooms on ground flloor
I wish this The Kenbuy were open all year and not just high season.I would love to visit the island when there weren't so many children runing around. The families staying whilst I was there were well behaved, This hotel would be ideal for a quiet long weekend break at any time.
The family room was great, the children were actually in their adjoining room with their own telly. The fridge in the room was a nice touch, lots of tea, coffee and hot chocolate with fresh milk - fab.
All the staff at the Kenbury were very friendly & helpful, especially Vikky. The room was great and the separate room (plusTV) for our son was an added bonus. The breakfast was lovely and the fresh fruit at breakfast and the fridge & fresh milk in the room are special touches for a B&B. Shanklin has a number of good restaurants and the Kenbury has a good location for both the town & the beach. We would definitely stay again. Nothing!
It was a convenient location and the overall quality good. the staff worked hard and looked after you well. If I am a little fussy the bedroom was a little on the small side but then we did not spend a great deal of time in it. The lounge gave a us a comfortable sitting area.
Welcoming, nice clean rooms and great breakfast No complaints
This B&B is nice enough for a short stay with friendly staff and a good breakfast. The beds were very comfortable and there were plenty of extras in the room. The bar is reasonably priced and our stay was comfortable overall. The Kenbury is in need of refurbishment. The bathrooms are too small and very outdated. The common areas are clean but have old and outdated furniture in it. New carpets and some fresh wallpaper will make this place a lot more inviting.
The welcome was friendly. The staff were extremely efficient and friendly.
The staff are very accomidating Everything was excelent
Hotel was clean and the proprieter pleasant.
Friendly owners made us welcome. Large bed and comfortable room. Great view of the sea. Location next to Shanklin chine. Superb breakfast. Plenty of tea, coffee and milk in the room. We stayed in room 5 En suite was small but I would still request this room again. Parking can be tricky especially around the back. Leave you car keys with reception if you have park in front of another guest.
Good location with sea views, also close to Shanklin old town. The staff were very friendly and my room was very comfortable and clean. In the morning I was searved a fantastic english breakfast. I would stay at this hotel again.
Warm welcome by the owner and friendly staff; well equipped room with plenty of storage; good quality toiletries and bed linen/towels.
Location to old town, friendliness of hotel staff, excellent food and service.
location the shower
good home cooked food, cleanliness and comfort of all public areas, spatious room with balcony giving uninterupted panoramic views of the sea, excellent access to the beach and promenade, secure pin coded locks to external doors and secure locks to bedroom doors, free parking on site, free WIFI, helpful staff
The owners were absolutely marvelous. The food was excellent. We had a lovely stay. I would have no hesitation in recommending this hotel to friends and family. I can think of nothing that I would say was wrong
The Staff were always very friendly and accommodating. The food was also excellent and well cooked. The stairs proved to be a struggle for my elderly mother who also has asthma.
We had a very comfortable stay. The room was a little small but very clean and with a good size and very well presented bathroom. The staff were very welcoming, friendly and efficient. There was a good choice for breakfast: the fruit platter in particular was very welcome but it was all well presented. The location was great - with lovely views over the sea, an easy walk to the beach and to the town centre, and to the delightful chine. No
Lovely friendly staff, nice room and unfaultable customer services. We will definatley visit here again.
The hotel has an excellent location overlooking the sea with extremely pleasant and helpful staff. Our room, number 21, was, as advertised, "compact" but we appreciated the ground floor access. Breakfast offered a varied choice, I especially enjoyed the fruit platter, and also the kippers, as a change from the usual full English breakfast, though would have preferred my toast to be crisp. Food at the hotel was served piping hot on hot plates. The evening meals were imaginative and well presented, the most enjoyable meals we had in the nearby area and were very good value for money.
Comfort and friendly staff
I liked the owner who was friendly and available if required. The breakfast was also good. The TV reception was poor - I am sure a little attention to the ariel wiring would have cured the problem.
The room was spacious and well decorated. Breakfast was great. Located in a nice quiet street with easy access to the beach and town centre. Friendly staff, felt very welcome there. The shower was cold.
the 4 poster bed
Pretty well what you would expect from a hotel/guest house in this price range. Staff were friendly and helpful. Place was clean and rooms of a reasonable size. Breakfast was adequate. Would have preferred rather more in the way of fruit at breakfast.
Very welcoming. Great sized room for the price. On a residential street so nice and quiet at night.
Good breakfasts, with very efficient service Our room was rather cramped - don't know how representative this was because we saw no others
Very nice room, good and friendly staff, hearty breakfast None that come to mind
Friendly staff, good breakfast and great location
The owners were very welcoming and the hotel was in an excellent location The room was a little tired and although clean required updating.
Location excellent for public transport. The Guest House was very clean, staff helpful and breakfast substantial.Very good value for money.
The location for the beach and public transport was good
Convenient, easy for beach , comfortable, friendly
Very pleasant owners and helpful for info about nearby amenities and eating places. Everything very clean and tidy. This is not a complaint but the En-suite bathroom was very small. The room in general was comfortable and quiet.
Everything is perfect. Breakfast could be bigger and could be served for a longer time rather than 8:30 to 9:00 am only. It would be great if it was served between 8 am and 10 am.
The accomodation was clean, comfortable & provided for all our needs. The owners could not have been more helpful or attentive.Convenient location too. None
The decoration can make you feel warm, sweet.
Great location. Nice comfortable and clean room. Great breakfast.
not much breakfast was only half an hour in the morning 8-30 to 9 i didnt think this was suffient even on a sunday the times were the same also we were given bedroon right by front door and the constant noise from people in and out ruined our stay
I would highly recommend this b and B. The owners were extremely helpful and kind and were very willing to offer helpful advice. The room was lovely and the bed was very comfortable. It was real value for money! We were given a form to fill in to book breakfast, which was very user- friendly and avoided waste, but sadly it did not contain a vegetarian full breakfast, but this is a minor point.
A very nice couple run this b+b , beautful well cooked breakfast ,especially a little boy delivered the toast,we will remember him forever . We are very pleased to stay in this place.
friendliness of staff
It was located near the town of Shanklin and convenient for the beach It was cramped, with very small beds, clean but very old bed linen and towels
Customer care was excellent Shower space is a bit small.
Being a victorian building the rooms had lovely high ceilings which made them light and airy. Our room enjoyed a bay window, which let in plenty of natural light, and a large bathroom. The hotel was very comfortable, kept nice and clean, we were made to feel very welcome and the breakfasts were great. Would stay there again.
Comfortable clean and welcoming Never did get the Tassimo to work and too late at night to call land lady. Breakfast OK but not outstanding.
Rooms pleasant and good service Greater variety of breakfasts would be nice
Pleasant, friendly and very accommodating in my early breakfast request
Room bright clean and comfortable. Staff very welcoming. . N/A
it was fairly central for our need foods good quality with good pleasant and always helpful staff n/a
The price was excellent, the accomodation good, and the service was excellent
Nice and comfortable accommodation, and lovely breakfast!
access , parking and meals
The breakfast was good Small room with only one small chair. Did not feel comfortable, quite basic.
I liked the welcome tour. It made us feel welcome and gave us the information we needed to make the most of our stay. The staff were very friendly and the food was excellent.
I was greeted by friendly staff. The girls who waited at table were very happy and attentive. The Manager was helpful. Car park not very big.
location and customer services the check -in time is too late and check-out time are too early
Very friendly welcome. Excellent breakfast.Comfortable bed. Cosy lounge and t.v. room. Good location.
price maintenance was a bit below par and the TV was poor
The breakfasts were excellent. Freshly prepared and delivered to your table. Also the evening meal was excellent value, however a little earlier that I would have liked. The 'well stocked' bar seemed to be an exaggeration. On two occasions I got the feeling that they had to go out of the hotel to purchase items that were on their bar list. Not a hotel if you wish to have wine with your meal.