Cons (-) The service over the phone and at the front counter was terrible and lacked customer service attitude.
3 stars
Four Points by Sheraton Sherwood Park
1005 Provincial Avenue, Sherwood Park, AB T8H 0Y7, Canada
Sherwood Park, Canada
See location+1 780 705 3552Photos of Four Points by Sheraton Sherwood Park
Overview
This charming hotel in Sherwood Park offers free wireless internet, as well as a Jacuzzi and an indoor pool. It also features a 24-hour business centre, a 24-hour reception and a car rental desk.
There are a range of facilities on offer to those staying at Four Points by Sheraton Sherwood Park, including luggage storage, a library and meeting rooms. Guests can also enjoy free private parking on site.
This hotel provides stylish rooms with an en suite bathroom, air conditioning and a TV. They each include a refrigerator, an in-room safe and bottled water.
Four Points by Sheraton Sherwood Park's on-site restaurant, Grain Kitchen & Bar, is a popular spot to have a meal. In the evening, guests are invited to enjoy a drink in the comfortable lounge bar. A wide variety of cafés and restaurants are also found in close proximity to the property.
University Of Alberta, Fort Edmonton Park and Edmonton International Airport are around a 40-minute drive from Four Points by Sheraton Sherwood Park. Strathcona Station is within a 30-minute walk.
Latest deals for Four Points by Sheraton Sherwood Park
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Four Points by Sheraton Sherwood Park
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
- Designated smoking area
Pool and spa
- Spa and wellness center
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Golf
Fitness
- Fitness center
Reviews of Four Points by Sheraton Sherwood Park
8.5
Very good
169 verified ratings
Wonderful
96
Very good
31
Good
17
Okay
5
Fair
11
Mediocre
2
Poor
7
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the soft bedding and modern look. However, many expressed dissatisfaction with the service, particularly at the front desk and restaurant. Some mentioned issues with bed comfort and amenities, such as the lack of bathtubs in certain rooms. Overall, while the hotel has many positive aspects, improvements in service and room comfort are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a warm pool, hot tub, and underground parking, providing a comfortable and convenient stay for guests.
How is the cleanliness of the hotel rooms and facilities?
The rooms are clean and quiet, and the facility is extremely clean, ensuring a pleasant and hygienic environment for guests.
What can guests expect from the hotel's customer service?
The staff is accommodating, friendly, and helpful, ensuring a positive and enjoyable experience for guests.
What practical information should guests know about parking availability?
The hotel offers free private parking on site, including underground heated parking, providing convenient and secure parking for guests.
When is the best time to visit the hotel?
The hotel is a great choice for a visit in February during the low season or in June during the high season, offering a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Underground Parking
Several guests appreciated the convenience and safety of the underground parking, especially during the winter months.
Consider Room Selection
Some guests recommended requesting a room away from the hallways to avoid noise disturbances, particularly during early morning hours.
Check for Breakfast Inclusions
Ensure clarity on breakfast inclusions as some guests were disappointed by the lack of information or coverage for multiple guests.
Explore Nearby Attractions
Take advantage of the hotel's central location, which is close to shops, the highway, and various nearby attractions such as Millennium Place and Broadmoor Public Golf Course.
Be Mindful of Staff Interactions
A few guests mentioned encountering unfriendly or unprofessional staff, while others praised the friendly and helpful nature of the staff.
Verify Booking Details
Double-check booking details, especially if specific room types or amenities are expected, as some guests experienced discrepancies between their bookings and the actual room availability.
Consider Noise Levels
Some guests noted issues with noise, such as music in the hallways starting early in the morning, while others found the rooms to be very quiet.
Evaluate Restaurant Experience
The hotel's restaurant received mixed feedback, with some guests praising the food and service, while others expressed disappointment with the quality and staff attitude.
Check for Pool and Spa Facilities
Guests appreciated the warm pool and hot tub, but some mentioned minor details such as the hot tub temperature and the absence of certain amenities like screen mirroring for TVs.
Be Aware of Housekeeping Issues
Several guests reported cleanliness issues, including sticky bathroom floors, dirty rooms, and a lack of towels, indicating a need for improvement in housekeeping services.
Location
1005 Provincial Avenue, Sherwood Park, AB T8H 0Y7
What's nearby
- Millennium Place0.8 mi
- Broadmoor Public Golf Course2.6 mi
- Festival Place2.6 mi
- Sunridge Ski Area3 mi
- Belvedere Golf & Country Club9.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Sherwood Park
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | May | $124 | $129 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Four Points by Sheraton Sherwood Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Sherwood Park
FAQs when booking at Four Points by Sheraton Sherwood Park
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See most recommended stays in Sherwood ParkGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 3.4 mi | Edmonton | 21.3 mi |
Everything you need to know for your stay in Sherwood Park
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