Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
8.3 "Location is great."8.6 "
Easily accessible by car , said 86%." 10.0 "Good access to the airport , said 100%." -
7.0 "Good breakfast."
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5.0 "Internet is average."
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3.9 "Rooms are not good."1.4 "86%
complained about the bathroom ." 2.9 "71% saidrooms were dirty ." 0.0 "100% thought they werepoorly maintained ." 0.5 "95% said thebathroom was dirty ." 3.2 "68% thought thetv was sub-standard ." 2.5 "75% hadproblems with the shower ." 3.8 "62% saidrooms were small ." 0.5 "95% foundproblems with the furniture ." 0.7 "Air conditioning was criticized by 93%." 1.7 "For 83%, therooms looked old ." -
3.6 "Not very clean."2.9 "71% said
rooms were dirty ." 0.5 "95% said thebathroom was dirty ."
Overall Rating
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8.6 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.1 "Location is great."
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6.6 "Breakfast is mediocre."
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4.3 "Rooms are not good."3.0 "70% said
rooms were dirty ." 1.6 "84%complained about the bathroom ." 0.7 "93% said thebathroom was dirty ." 0.0 "100% thought they werepoorly maintained ." -
3.6 "Not very clean."3.0 "70% said
rooms were dirty ." 0.7 "93% said thebathroom was dirty ."
Overall Rating
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.4 "Location is great."
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7.1 "Good breakfast."
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5.5 "Average comfort."6.6 "
Beds were acceptable for 66%." -
4.3 "Rooms are not good."1.6 "84%
complained about the bathroom ." 2.8 "72% saidrooms were dirty ." -
3.3 "Not very clean."2.8 "72% said
rooms were dirty ."
Overall Rating
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8.8 "Great service."
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5.1 "Average comfort."6.3 "
Beds were acceptable for 63%." -
4.1 "Rooms are not good."
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3.0 "Terrible amenities."2.7 "73% thought the
building wasn't nice ." -
3.0 "Horrible vibe."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
lobby not attached to rooms
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3.0review from
This guest did not leave comments about this hotel.
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8.0review from
I could get one on a holiday weekend. No
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3.0review from
The only thing I liked was the staff and the location. When I first checked in and received the key to the room, the room was dirty! Had to go back down and get another room. Also, there was a smushed dead lady bug on the wall that housekeeping seemed like they didn't want to clean up.
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7.0review from
Location, very close to red river and all the casinos. Staff not bery helpful.
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1.0review from
Nothing rooms wasn't clean they kept trying to move me and my kids will never stay there again I have pics that I will upload Yes rooms and bathrooms weren't clean and the lady at the front desk told me that they usually leave the dirty Towel hanging in the shower with no other face towels.I showed the manager after I over heard her and the cook I was someone that complains
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4.0review from
broken shower faucet, non smoking room smelled like smoke, no internet, minimal tasteless breakfast
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10.0review from
Staff was friendly and helpful.
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10.0review from
Clean and convenient
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1.0review from
The bed was very comfortable. Room was dirty like FLOOR had not been vacuum. Their was hair on the bathroom floor like a salon. The breakfast was disgusting with more water in the eggs than egg. Ants were all over the pastry. Milk was warmer then the sausages. Staff was rude.
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6.0review from
Staff was friendly. Upon arrival, door was open, hint of smoke was smelt. There was also no rags in the bathroom nor was there an alarm clock.
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7.0review from
Staff was nice, good location noisy, too close to freeway construction on street/renovation in hotel made coming and going difficult
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
Clean!? ?
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10.0review from
Friendliness of the staff, breakfast was great!
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10.0review from
The staff were friendly and courteous. TV stations were all local or basic
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10.0review from
This guest did not leave comments about this hotel.
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6.0review from
Friendly staff TVS, pillows, breakfast is soso
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8.0review from
good breakfast Heard loud talking coming from adjoining room.
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8.0review from
No Wi Fi
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3.0review from
Was pretty clean.
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4.0review from
The bed was comfortable. The hotel need a serious up grade. The carpet in the room was so nasty. It looked like several parties we're thrown in the room and they never cleaned it. None of the laps worked in the room. The tv was old and would only play a few channels.
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6.0review from
Updated....better breakfast with fruits. Some hot friendly front desk and housekeepers. Location is awkward. All entrances not accessible . Handicapped parking on rear, locked door. SMALL PILLOWS. Fridge need defrosting. Housekeeping will not visit if you are in room, pointless to have do not disturb sign, should be $10 less.
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7.0review from
This guest did not leave comments about this hotel.
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1.0review from
Charge extra money to have a no smoking room with double bed
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5.0review from
Dirtier than it needed to be. A little attention to detail would go a long way. Not horrible though what you would expect for the star level.
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6.0review from
This guest did not leave comments about this hotel.
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4.0review from
Price and location. Elevator as well. WiFi was very sporadic - difficult to work with constant signal drop.
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6.0review from
Bed was very comfortable Was not clean, bolt lock broke, not enough plugs, web was weak
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6.0review from
This guest did not leave comments about this hotel.
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8.0review from
Overall the hotel was nice. The bathroom could have been a little cleaner on the floor and around the baseboards, etc, for my liking. But everything else was clean.
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10.0review from
The stay was excellent even had to extend a few days staff was great.
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10.0review from
I enjoyed my stay at the hotel. It was clean and the staff there is freindly and knowledgeble of the shreveport area. The free breakfast wast the best. I would recomend this place to everybody.
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4.0review from
I asked for a map of the area and they had run out. Tried to use their computers to print a map; one of the two computers was broken, the working one was not connected to a printer. I asked for a complimentary toothbrush for my kid, was told they needed to go to the back to get it; then, half an hour later, on my way out to dinner, that they would have it ready for me when I returned. Upon returning, I was told they didn't have any, that they had run out. Had to call the General Manager at home to get one. (It was snowing and frozen out) Will not stay there again !
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8.0review from
I could get one on a holiday weekend. No
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10.0review from
Staff was friendly and helpful.
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10.0review from
Clean and convenient
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
Clean!? ?
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10.0review from
Friendliness of the staff, breakfast was great!
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10.0review from
The staff were friendly and courteous. TV stations were all local or basic
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
good breakfast Heard loud talking coming from adjoining room.
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8.0review from
No Wi Fi
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8.0review from
Overall the hotel was nice. The bathroom could have been a little cleaner on the floor and around the baseboards, etc, for my liking. But everything else was clean.
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10.0review from
The stay was excellent even had to extend a few days staff was great.
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10.0review from
I enjoyed my stay at the hotel. It was clean and the staff there is freindly and knowledgeble of the shreveport area. The free breakfast wast the best. I would recomend this place to everybody.
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7.0review from
lobby not attached to rooms
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7.0review from
Location, very close to red river and all the casinos. Staff not bery helpful.
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7.0review from
Staff was nice, good location noisy, too close to freeway construction on street/renovation in hotel made coming and going difficult
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7.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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3.0review from
The only thing I liked was the staff and the location. When I first checked in and received the key to the room, the room was dirty! Had to go back down and get another room. Also, there was a smushed dead lady bug on the wall that housekeeping seemed like they didn't want to clean up.
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1.0review from
Nothing rooms wasn't clean they kept trying to move me and my kids will never stay there again I have pics that I will upload Yes rooms and bathrooms weren't clean and the lady at the front desk told me that they usually leave the dirty Towel hanging in the shower with no other face towels.I showed the manager after I over heard her and the cook I was someone that complains
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4.0review from
broken shower faucet, non smoking room smelled like smoke, no internet, minimal tasteless breakfast
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1.0review from
The bed was very comfortable. Room was dirty like FLOOR had not been vacuum. Their was hair on the bathroom floor like a salon. The breakfast was disgusting with more water in the eggs than egg. Ants were all over the pastry. Milk was warmer then the sausages. Staff was rude.
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6.0review from
Staff was friendly. Upon arrival, door was open, hint of smoke was smelt. There was also no rags in the bathroom nor was there an alarm clock.
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6.0review from
Friendly staff TVS, pillows, breakfast is soso
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3.0review from
Was pretty clean.
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4.0review from
The bed was comfortable. The hotel need a serious up grade. The carpet in the room was so nasty. It looked like several parties we're thrown in the room and they never cleaned it. None of the laps worked in the room. The tv was old and would only play a few channels.
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6.0review from
Updated....better breakfast with fruits. Some hot friendly front desk and housekeepers. Location is awkward. All entrances not accessible . Handicapped parking on rear, locked door. SMALL PILLOWS. Fridge need defrosting. Housekeeping will not visit if you are in room, pointless to have do not disturb sign, should be $10 less.
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1.0review from
Charge extra money to have a no smoking room with double bed
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5.0review from
Dirtier than it needed to be. A little attention to detail would go a long way. Not horrible though what you would expect for the star level.
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6.0review from
This guest did not leave comments about this hotel.
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4.0review from
Price and location. Elevator as well. WiFi was very sporadic - difficult to work with constant signal drop.
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6.0review from
Bed was very comfortable Was not clean, bolt lock broke, not enough plugs, web was weak
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6.0review from
This guest did not leave comments about this hotel.
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4.0review from
I asked for a map of the area and they had run out. Tried to use their computers to print a map; one of the two computers was broken, the working one was not connected to a printer. I asked for a complimentary toothbrush for my kid, was told they needed to go to the back to get it; then, half an hour later, on my way out to dinner, that they would have it ready for me when I returned. Upon returning, I was told they didn't have any, that they had run out. Had to call the General Manager at home to get one. (It was snowing and frozen out) Will not stay there again !
