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The rooms were very nice! The beds were very comfortable. The breakfast was also very good!
Very close to family allowing us to travel at night, arrive early am, catch sleep, eat, & then see family refreshed. Clean, quiet, friendly staff! No.
The friendliness of the staff!!!! No
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Love the location and size of the room. Very Clean. Arrive to check in and it took it took 15 minutes before someone came to the front desk. The maintenance man had to call and try and locate her. Once she arrived she said that she was in the bathroom. The room smell of smoke and the TV had no remote
This guest did not leave comments about this hotel.
I will be honest and say I wasn't expecting what I saw. The hotel was beautifully updated. The staff was beyond friendly and accommodating. The breakfast was HOT and great and the location was perfect. I would highly recommend!
Cleanliness Very noisy air conditioning unit
Located near all the main shopping centers. They have a pool and a small workout center on site. Any complaint or problem I had that addressed it in a timely manner. The only problem initially was my room smelled like smoke. Hotel employee quickly addressed the situation and escorted me and my family to another room.
This hotel is at the end of reno, so it's very clean and modern now with new carpets, higher end furnishings, etc.. Loved the fridge and microwave. The bed was comfy and TV large, something you normally see in 3 or 4 star hotels. My room had a little bit of cleaning agent smell that I was strong, but could have been rectified with a small scented candle, I suppose if I had stayed longer. My AC had a water trickle sound that was annoying too. Bedspreads could've been nicer.
It was clean. Check in was easy. Plenty of parking. Breakfast No
It was under construction and I was placed in a handicap room because it was only one available.
Location Noise at night
Nothing The room was not clean the room Bathroom didn't have bathroom tissue paper asked for some we don't have any it was a peace rolled and we didn't get any it was not I will never Stay there again
The staff was not very friendly. The room was small and run down. There were no cameras in my hallway. Someone stole things from my room No one is available from Saturday 7pm until Monday 7am. I am still trying to resolve the situation with my things.
Location No 24 hour staff hallway smelled like paint and mildew front desk staff have me a key card that didn't work
Proximity to our destination Small rooms, not clean, coffee maker, but no cups (anywhere), thin walls.
Parking and location and the pillows . Holes in blankets, furniture needs replacing , curtains not on track,but mostly disliked that there was no Refrigerator when it was an amenity that wa listed in the description of the room.
Price.Staff - in the wee hours staff did not mind checking me in. Broken Wash basin & closet
nothing I ended up having to leave and am fighting to get a refund. The security staff, possibly drunk, pounded on my door at 10:45 at night and threw garbage INTO my room...believing I had left it outside. After continued harassment by this staff person I left.
That a target was right behind it That the bathroom hade brook and I got stuck in bathroom for thirty min. And my front door did not work with key card. I could just walk in the room
I like the amenities (small kitchenette, separate bathroom) Terrence was good. Great personality and was warm with the other guests. Not really.
Location Kids running up and down the hall, microwave didn't work, looked too cheap or had a cheap appearance.
I was very impressed by the staff and the friendliness of the folks there including the staff. I would easily consider staying there again.No problems with bugs or anyone tampering with my visibly tempting car. Nothing.
The rooms were very clean and well kept. Loved the checkout at 2p option for no additional cost. Staff was friendly. Rooms were modern and up to date and the shower was amazing. Definitely would stay there again. Nothing I didn't like at this hotel.
The beds were so comfortable and the rooms were so cute! They brought us a mini frige and microwave upon request. The security was awesome. The hot tub was nice. I will definitely keep coming back to this hotel. The only thing I didn't like were all the little kids who were at the pool/hot tub until closing at 11pm. But nothing that made me want to leave.
Nice facilities and on site dining. Walls are wafer thin. I could hear the tv, conversations and shower head in the adjacent rooms and all the conversations. I couldn't get any sleep until they all went to sleep around 3 am
It was clean and quiet. The staff was very helpful with any questions and always greeted you. The hotel is in a great location to access I85 and many restaurants and stores. The room was a nice size (king size room). On two different occasions my room was not cleaned by 4 pm. I informed the front desk and it was addressed. Also, I stayed a week and I think that my bed sheets were changed very other day.
The views of fireworks, location. When I first arrived, at the check in the customer service was poor. The staff family was also at the counter using profanities to the staff member helping me. It was very disruptive I had to ask them to repeat my instructions repeatedly. There was no fridge which was disappointing. My room was not cleaned daily, I had to call and ask. The last night the heater in another room on our floor made the entire floor smell like something was burning. I was ensures there was no fire but the children woke up because of the smell and were concerned which ended in a sleepless night. We stayed here because we just moved to Georgia and have no furniture in our house (waiting for moving truck). Needless to say we did not enjoy our stay.
It was a perfect getaway for my husband and I. The staff were very professional and polite, the security was amazing( anyone without a key cannot get to guests rooms on the elevators or the fitness center), the overall atmosphere was absolutely stunning. Beautiful hotel and very much worth the price. There wasn't anything I didn't like.
My first time here was wonderful!! We came for theThanksgiving buffet and stayed over night...on the expensive side but definitely worth it!!!
We had a great experience at the Hilton. The rooms and bathrooms were updated, modern, and comfortable. I was even more impressed when I had to call the hotel after accidentally leaving a few pieces of clothing in the closet. The staff was extremely helpful and friendly, and within two days, my clothes had arrived at my doorstep via UPS. I highly recommend staying at this hotel if you're looking for a great place to stay with convenience to Duluth, Norcross, and the surrounding areas.
Staff Room very old and walls were derty
The room was spacious and clean and the beds were comfortable. My wife and I had to make a trip to the Atlanta and thought we would take a few days and relax, shop etc. This hotel was close to plenty of places to eat, (fast food, casual and fine dinning), and plenty of shopping. People stated in previous reviews that the construction was horrible. I had read a review that mentioned the construction and requesting to stay in the higher floors since that is were they started the remodeling. I used this tip and asked to stay in the highest available room, the attendant stated that he had already put me in a room on the 10th floor which is the top floor. My wife had no idea there was construction going on until I mentioned it and pointed out the sign. One day while in the elevator as we were passing the fourth floor, we heard a saw. We will recommend this hotel and plan to stay here again. The coffee pot was only a single/double serving style pot. There was coffee made up downstairs but it was to be purchased.
everything didn't have the free breakfast bar like most hotels of your caliber
Staff was nice and it was pretty clean. There was no fridge. I am a breastfeeding mother so when I pumped i didnt have a place to store it.
Room was clean and bed was comfortable! I loved everything!
Nothing terrible hotel I asked for a non smoking room and when I arrived the room smelled really bad with smoke odor
Staffers were EXTREMELY friendly, I need to mention this waitress at the restaurant named Lynda, her service was OUTSTANDING, fantastic service treating customers like they were part of the family members. She really touched my heart!!! Bathroom is a bit outdated, counter surface has cracks, having to go downstairs to the lobby to use the microwave is also a bit of inconvenience.
The bed was very comfortable, the pillows were so soft and the bathroom was very nice. A small room but very beautiful. -The pool was small -wall paper was pealing off a bit -could not get any food after 11pm
I honestly cannot for the life of me figure out why this hotel is a four-star hotel. Our room looked like a room in a Days Inn and felt gross. I also had to wait 30 minutes to check out because no one was at the desk at 10am. I was not pleased or satisfied, and I basically paid too much for a two-star motel.
Hotel staff was excellent. Overall hotel was great. Spent only one night and had a great time at the indoor pool with my friends. I would definately recomend hilton hotels!
The staff We weren't told about renovations being done and only 1 elevator was working at one point
Nice,clean,safe,convenient. I was very impressed.I enjoyed myself. Oh yea it was also nice and quiet and they have security cameras.
It had a bed and a shower for a low price.
The room (and the property itself) was very clean and well kept. Nothing fancy (not expected for less than fifty bucks a night) The staff were very friendly and accommodating. The bed wasn't as comfortable as I would have liked, but again.. At less than fifty bucks a night, a plush luxury pillowtop mattress and hypoallergenic bedding isn't to be expected.
Great value. The essentials were done well, which is something a lot of "fancier" places will fail. Got a safe, clean, worry-free place to rest my head while we vacationed in Atlanta without breaking the bank. Location was great, travel to and from Atlanta was not a big deal and it's right next to highway without any noise or light pollution. Beds were good. Like, nothing will dazzle you but you'll be pleasantly content :) Staff at office was very nice. My only little quips was that I did encounter 1 german roach the first night, but thankfully was just a one-off, and rather them than the American/palmetto variety. Toilet lacked flushing power, even with cautious flushing was troublesome. Other than that, again I am extremely satisfied with what I got for my money, the essentials were done well.
If you just need a place to sleep you can not beat the price.
I'm not from Atlanta, so it's hard to comment on the location or relevance of this hotel, but its access to major roads and locations suited us fine. Plenty of pillows were provided, which helped the bed out some. The toilet was very squatting and short, and the bed was "excessively firm." Its difficult to truly recommend a hotel that has an uncomfortable bed, but the price was right, so I can't complain too much.
The room was clean, and the amenities included for the price were great! It was close to the city, but also provided a break from the sirens and traffic. It was perfect for a nice place on a budget. Highly recommend! The pool could have been a little cleaner, but there wasn't anything drastic enough to stop us from enjoying it!
Beautiful scenery, very clean and the staff was very friendly and helpful. I would stay again!!! Not any fault of the Marriott: The weather did not permit outdoor activities during our stay, so I felt as though we did not get our moneys worth. There is the indoor pool and exercise room, but we intended to go hiking, canoeing, etc.
Staff exceptional. Everyone encountered was friendly, helpful, and accommodating. Great location at Stone Mountain Park with lots to do and great pool area for families. Enjoyed lakeside view from room balcony. Slow elevators
The hotel was very reasonably priced and nice, convenient location next to 85 for holiday weekend. Room was very spacious and nice accommodations. Hotel staff was friendly and breakfast was not half bad! Room could have been spruced up a little more in terms of cleanliness and the bed was not comfortable... Needed a new mattress
The facility, staff, accommodations The $15 surcharge or finance charge that is charged to a credit or debit card on location at time of check in after payment online was not specified in the reservations. Disappointed, and I was told it was released/refunded at check out but have yet to receive it.
My stay was for three nights and although I requested a two beds, I had to request this after I was checked in. The representative was not friendly and the bathroom had mold and bathroom had broken toilet. I would not recommend a stay at this property.
Location just off the highway. Stained bedsheets and blankets still littered with hair... Obviously meant they weren't changed. A ball of hair flew out of the hair dryer the moment I turned it on. Bathroom seemed moldy and still had trash from the previous guest. Towels had brown spots too but at this point decided not to bother the management - I had enough to worry about. To their credit though housekeeping got new sheets and blankets right away. Would not stay at another Wyndham. I'm done.
Need to introduce free continental breakfast. Rooms are fine & clean. Location is good.
Location was good. Everything else was poor customer service. I arrived at 10 p.m. And was told they were overbooked. they sent me to a different hotel with a lower star rating which I didn't even think was possible. They still charged me the original full rate. the hotel they sent me to was completely under renovation. it was horrible trip overall I will never go to this hotel again.
Majority of the staff was nice Some of the staff was a little argumentative during our stay with some of our friends
Cant get any better for an over night or long weekend Only downfall Ive found is the local traffic. Can be hard to enter and leave.
Yes room was very nice Nice
Staff was very friendly and welcoming. Rooms were large, clean and well-maintained. HVAC unit was VERY loud in my room; had to shut it off to sleep. Lack of a free breakfast was disappointing, and having a lounge that closed at 8pm made it of no value to me.
The hotel is close to the highway. This hotel was by far the worst medium priced hotel I've ever stayed at. Someone from their corporate offices needs to see this crappy place. The elevators are filthy. They want to charge for their pathetic breakfast. The wallpaper is literally coming off the walls. Not to mention the hallways reek of moose ass.
Room was comfortable The room was a bit on the small side. We had no hot water Sunday morning!
Quiet atmosphere. Clean and reasonably modern. Decent value for money. Free Wi-Fi with no login hassle required. Flat screen TV. Nice finishes in the rooms, such as granite countertops on the bathroom sink. Front desk man was friendly and helpful. Bedding was clean, and no filthy comforter either. Room had both a microwave and a mini fridge. Desk with office chair included. Forgot to give me coffee cups and water cups. TV was neutered so that you couldn't use an HDMI device to watch your own media; it only had old school style cable programming without DVR like features. Fan in the bathroom only recirculates the air through a worthless filter and doesn't remove the humidity. No central air, just a standalone unit without digital temperature controls, and windows cannot be opened either. Alarm clock was broken.
Rooms and facility was clean Staff was Friendly Nice breakfast
The breakfast was great with lots of options the room was clean and very comfortable. I will stay here again next time I'm anywhere near norcross. I enjoyed my stay! the only thing it can think of is the hot water was very warm but never got hot enough to actually to give you that super hot feeling. On full heat it was just warm.
The hotel is very nice. It is a little out of the way if you are coming from downtown Atlanta; however, that seems necessary if I want a reasonably priced hotel.
It was very nice, clean, comfortable, and convenient. Staff was very friendly and helpful. N/A
Great free breakfast. Renovated bathrooms. Stylish room. Easy, free parking. Overall clean. Located in a very nice area. Stains on the carpet in front of the sink. Pillows a bit uncomfortable. At check-in, we were not greeted promptly. Instead someone sitting at a table had to go get someone to check us in.
Most of the Staff was friendly Our pillowcases had a black stain and a black hair on them. Staff was apologetic but could not assist worth remaking the bed. Brought the wrong size sheets and could only offer a drink in the bar as a remedy. We don't drink. We also told a Manager during checkout and we're told that he would pass the information on.
Proximity to Stone Mountain and the room Biscuits were hard and dry
Smoke smell prominent
Carpet was nasty, light switch was broke on lamp, wall receptacle coming out of wall when used for cpap machine. Not at all a 3 star hotel rate a 1 star
The staff was super nice and very helpful
A quick overnight but I found it clean, affordable, polite staff. Only problem I had was WiFi password didn't work. I would stay there again.
This hotel had a great breakfast and a great location. There were multiple problems with the room. The shower drain didn't work and the tub filled with water when you showered. The TV was also broken. It took them a day and a half to send someone to fix it. One of the reasons we chose this hotel was the indoor pool. It was closed for most of our stay and I was disappointed when it opened. It is not very clean and I didn't feel comfortable swimming in it with my daughter. The staff did not seem to care much about these problems and had no sense of urgency when problems were expressed. It took a full hour to even get a towel. I would not stay again.
I was in Duluth just for one night and not quite used to staying in a hotel. The service was amazing! I was greeted at the front desk by a manager. Everyone was friendly and professional, which made me feel comfortable immediately!
Good price, good location as it's close to must stores and high way. The fact that there was a bed bug Un the bed sheet.
I would stay again but next time get joining rooms. The room had a weird vibration in the room. It was very annoying to sleep. Other then that, the room was clean.
Close to everything All was very good
Clean room. Excellent staff. The guy serving breakfast was awesome! Had a non smoking room but could smell smoke from other rooms in the hallways.
Friendly and extremely convenient. They have a good quality breakfast and a free printer and computers to use. Close to korean town and markets. The staffs are the nicests I've ever seen and they are willing to help you out.
Best value in the area. Great staff and clean rooms.
My wife and I loved the spacious room complete with a Cal king bed and living room set. Bathroom was extra large as well. Loved the breakfast buffet , definitely the best breakfast buffet in the USA
Close to stone mountain. Walked right across the street Friendly staff. Excellent breakfast buffet Cobb webs in the room. Cable TV is terrible. Quality of the hotel is terrible for the price. The room was kind of nasty. Like what I would expect at a pay by the hour motel. I spent $230 a night. Should have gotten a lot more for that. I will not do it again.
The room was clean and very nice. Breakfast was amazing. The view would have been nice if the weather would have been nicer. That I had to pay extra for breakfast. Most places include a hot breakfast.
Breakfast was great, waffle flipper was a must have haha. Bed was super comfy and clean. Mini fridge was put to use. Guest services were very nice and as accommodating as possible. I would absolutely stay in this hotel again. My room was located on the second floor above an exterior exit directly below my window, so when guests went outside to smoke, we could smell a faint cigarette smell coming from outside. Worst smell to wake up to when you're a nonsmoker, don't recommend room 219 solely for this reason. And someone needs to teach those girls how to hardboil eggs properly, picky, I know, but they need to be shocked with cold water directly after done boiling so you can actually peel them easily without that weird film from the interior of the shell, pet peeve.
I have stayed at several Hampton Inn's over the years and this is probably one of the best one's, period. Super clean. SUPER friendly. The breakfast in the morning had a tremendous variety. The location is awesome! We were 30 minutes from the Georgia Dome, 25 minutes from Dekalb Farmers Market, and 31 minutes from Marietta Diner. The room made me feel like I was in a 4 star. If you have the means, I suggest this hotel 100 times over!
It was a nice room. Everything was adequate. Staff was a little curt. Maybe she was just busy. Bed was too firm for me.
1.The furnish was nicely put together, i would love to own a bed like theirs. Literally, fell right to sleep. 2.The fridge was small but perfect, it didnt take years to get my water or beers cold. 3.The staff was delightful! 4. The television graphics was amazing, HD nice. 5. room was nice and cold throughout the whole trip. 1.Honestly, i dislike the breakfast. For the name "Hampton" i would expect great quality of food and different choices (Not everyone eats pork) but im still a meat lover. 2.Didnt like the fact the pool area closes so early. 10pm really? 3.No shower caps at all. 4. They should definitely have a basket for the dirty items, throwing on the floor seem a bit... tacky
Everything was wonderful! The rooms were clean. The staff were super friendly and willing to help with anything they could. It was in a more quiet side of town which was a nice plus as well. I would definitely stay again and recommend to any family member or friend. We loved everything about the hotel except for the fact that it was a little further from downtown Atlanta than we would've liked. It's about a 20-25 minute drive. Overall though it was well worth it for the price and the amazing service! I would definitely stay again!
Room was great. Very neat and clean. Our mini fridge did not work. Once we notified the front desk they had checked and replaced with a working one within only 20 minutes. Great job!
It is so convenient to the highway and stores and shops. The room was clean and comfortable. The feee breakfast was great and the dining area was clean and nice.
Everything other than the cable. The actual room itself was pretty spacious. Bed was comfortable, room was clean. Tv in initial room had trouble connecting to cable provider. So we had to change rooms
I liked that it was close to Resturants and little shops, the rooms were super clean and bed was beyond comfortable! Staff was rude, they put the card on file for the $50 which is understandable but when I left to check out there was a new sign that said I owed $5 extra per night. That was never mentioned and they automatically took it off my card without asking.
I would totally recommend this hotel either for families or for those on business trip. Very good quality for the reasonable price. Beautiful area around, very quet place, the hotel is pretty new by itself. The breakfast though standard was not bad at all, the breakfast area is pretty big. The hotel also has a small gym and an average size inside heated swimming pool (a little bit shallow, but excellent for kids).
All rooms very clean. New, comfy mattresses, sheets, and bedcovers in our double suite but we thought it a bit strange that the pillows were obviously much older and probably salvaged from the old bedding. The size of the bedroom and its transitional decor was better than expected for the price. Living room not as well decorated (green carpet, retro-ish burgundy chair/sofa upholstery) but still clean and comfy enough. The balcony overlooking the small pool area was a nice bonus - though it also overlooks the parking lot, which was fine since we liked being able to keep an eye on the car we rented. Well-appointed and decorated contemporary kitchen, separated, with full size fridge/freezer. Not many TV channels but free wifi was great! Somewhat long distance from sights and attractions but still great value.
the hotel was very clean. I think the hotel needs up dating.
Location was perfect We WAY overpaid for this hotel. Checked in and on the elevator to my room another guest says this is her third try getting checked into a room. The first two she was assigned already had guests she walked in on! Then housekeeping stopped the elevator from 3-4 with their cart. When I got to my room the door was wide open. The front desk said housekeeping must have left in a hurry. Tried to watch tv but the screen was messed up. Later I opened the closet and a roach was on the wall then my husband found a spider on his suitcase. The next morning housekeeping walked into our room at 10:30 even though checkout wasn't till noon! This was one of the worst experiences I've ever had at a hotel. The front desk said housekeeping didn't have access to a list of who hadn't checked out so its normal everywhere to have them walk in in the morning. When I mentioned the roach and spiders, I was told its summer in Georgia so bugs come inside like that made it ok!!! Horrified at how much we spent on this hotel.
This was my second time staying at this hotel. The staff was great. They even called to check on us and make sure we didn't need anything. When we did ask for something we received it promptly. I kinda wish they had free breakfast.
The staff was so polite. Our room was always kept so clean. Anything we needed they were able to accommodate us. The laundry room was a little outdated and did not work very well. The pool was freezing the entire time we were there.
Staff was friendly and very acomidating There where guests causing disrutions and a pool party that got out of hand. But, the staff handled it very discreetly.
Cleanliness and comfort of the room No cold sodas in on floor vending machine
Location No reaL restarant
This is a very comfortable place to stay, definitely I will choose it again
Even though, the hotel was an old building, but their renovation was superb and modern style. There was a staff in front for checking in. She needs to treat their customer with smile and better attitude. Else, everything was good.
Room very clean housekeepers greeted us when we walked in very pleasant Lady checking us into our room was not friendly she was on the rude side..
This guest did not leave comments about this hotel.
nice place to stay overall good
the roms are decorated so nicely there is only one microwave for all the gust to use
Great customer service h clean hotel Nope
The room was beautiful. Lots of room and the beds were comfortable....Will definitely stay at this hotel again when I return No free breakfast, even if it was just cereal and milk or even just fruit
This guest did not leave comments about this hotel.
Front check in person was not friendly at all
Very clean and quiet
The staff at this Holiday Inn were very nice even during a busy late check in. The breakfast was delicious, but there is a charge for it and you must bring your coupons down or they will give you a check.
This is the second time staying there. The rooms are clean. Staff is always friendly. Dinner was good could not finish it all. The bathroom was very cold had to prop the door open to warm it up. The hallway was freezing. Had to go to different floors for ice and drinks.
Was in close walking distance to the Arena and a restaurant that's open till 2am on weekends. Hotel is very nice and has outdoor sitting areas. I didn't have time to enjoy the pool or work out facilities but it was an option. The windows in my room pretty much stretched from one wall to the other. Very nice. I was in a handicap accessible room and the toilet seat was very loose because the screws were stripped. It tightened it as much as I could but this is a safely hazard especially for handicapped or elderly people that aren't expecting the toilet seat to shift and almost fall off.