Recent Reviews
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10.0
Wanted to get the job done
Pros: A rival car company refused to rent to me as a last minute rental with only a debit card. Enterprise found a way to verify my identity and address off of a utility bill. They then got me a great car and allowed me to return it to a location closer to my home (by a few miles). They are customer-oriented, and it shows.
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2.0
The customer service was HORRIBLE
Pros: The main rep I dealt with was so nice & helpful. Plus he was cute ;)
Cons: The manager was extremely rude, had a bad attitude & refused to help me. He made the rep I was dealing with look bad because I was trying to use my debit card, (as I do not have a credit card) but made it unnecessarily difficult for him to help me. The other reps were very busy but one had a bad attitude as well & was curt with an angry customer. (The customer was being dramatic & looking for free stuff & trying to get over on them, but he could've handled the situation better.)
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8.8
Thank u
Pros: Professional
Cons: Not truly important
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10.0
Wanted to get the job done
Pros: A rival car company refused to rent to me as a last minute rental with only a debit card. Enterprise found a way to verify my identity and address off of a utility bill. They then got me a great car and allowed me to return it to a location closer to my home (by a few miles). They are customer-oriented, and it shows.
review from
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8.8
Thank u
Pros: Professional
Cons: Not truly important
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