Hotels near Hartsfield-Jackson Atlanta Airport

Pros: Great

Cons: Everything

Cons: I didn't like that i had to pay for the parking garage that i had to walk across the street to and it was raining heavy.

Pros: Everything was very clean and the beds were extremely comfortable.

Cons: I wish there were more food options inside the hotel. Other than that the stay was excellent.

Pros: No breakfast. Just dinner. Chicken fingers / Rate them Almost Poor - Real cheep quality. Hmmm. Tell u more. Seems like the food was taken out of a freezer. Microwaved and served. That is it. No more

Pros: I liked the location, the rooms, and the staff

Pros: Front desk staff and another African American, short hair cut, lady upfront were very delightful, professional, and helpful.

Cons: The parking is a bit high for the garage to be behind and not even attached. Its a inconvenience the way its set up

Pros: The proximity to the airport but it was also very beautifully decorated and extremely clean

Cons: The food options at the bar were a little disappointing but still I was very happy with my stay

Pros: bed was comfortable.

Cons: when booked.. i should have looked closer. 30 dollars to park! and parking was in a garage 400 plus yards away and it was cold! bad knees. no water in room. no amenities. internet - not free. not enough space to cont..

Pros: Floors were quite

Cons: Parking

Pros: Really cute hotel very clean

Cons: Late check-in. One staff member at the check-in. He could log in to check us in. It took 30+ minutes! Hotel was 4 star rating, but I wouldn’t rate the hotel 4-star. I was very disappointed with my 4 Star Renaissance by Marriott experience.

Pros: Nothing

Cons: They was very rude. System went down and couldn’t check in until 11pm at night and still charge 30 a night parking so accommodations at all. 1 towel in the room with double beds. Try to tell me they couldn’t find my name in the system when I

Pros: Close to the airport

Cons: Check in was slow. Only one person with 8 to 10 checking in. Slow

Pros: The friendliness of the staff . Along with how accessible everything was .

Cons: The parking fee which was 30$

Pros: Nices, most convenient hotel in and out of Atlanta airport.

Pros: Great Hotel. Easy experience.

Pros: Location was convenient

Cons: Customer service terrible

Pros: It was nice hotel, convenient location.

Cons: Hotel charges for parking and internet

Pros: Very clean, ornate, very modern, and excellent customer service. We loved the swing chairs too and FOOD!!!

Pros: Comfortable beds

Cons: Dirty floors and shower

Pros: Very nice and courteous.

Pros: food excellent, well appointed, good small meeting spaces in lobby

Cons: signage to get to the hotel from sky train.

Pros: Friendly staff . Beautiful hotel. They have a free shuttle from the airport . Really glad about the shuttle because there wer no Lyft or Uber drivers available and even if they were I would have been charged almost 40.00 for a less than 5 min ride.

Pros: Location near airport rental car center. Good breakfast.

Cons: Parking should be free. If the property was downtown where parking is at a premium, I could understand, but the property is in a commercial industrial area with lots of space. Just seems like a money-grab.

Pros: So clean, modern and welcoming! The bed was so comfortable. Definitely recommend!!

Pros: During a pandemic, the cleanliness of this hotel was impeccable. I’m not one to walk around a hotel shoeless but with the laminate floors throughout the rooms I felt at ease. There were signage all over the campus and sanitation stations located in high traffic areas such as the lobby, bar, breakfast area and at EVERY floor outside of the elevators.

Cons: First, I did not like that parking was $30 a night with absolutely NO security. You pay $30 to “park at your own risk.” Secondly, I didn’t like that the staff did not inform me our room key cards were needed to access the elevators. I have never stayed in a hotel using this method so I think this should’ve been stated at check in. Although this was no fault of the staff, but my children were locked out of their room because the deadbolt locked on it’s own and left my children locked out of their rooms. They were forced to sleep in clothing they had worn all day. The staff did try their best to get us back into the room. Even tried to break the door. But I felt they didn’t try to keep us informed given the fact that it happened the night before check out. At the end of the day, this was out of their control and the manufacturing company or engineer of those doors/locks need to revisit and revise.

Pros: Our stay was very last minute. Everything about this was a blessing is disguise. Fabulous hotel, staff, food.

Cons: The restaurant was closed, and it is my fault I should have looked prior but I was looking for a fitness center and pool also.

Pros: Location was great. Staff were the best. Clean area for sure. No issues none what so ever. We asked for items and they had them on their finger tips.

Cons: Parking charge I wasn¿t expecting and no microwave in room.

Pros: I loved this place

Cons: Everything

Pros: The hotel was extremely clean! It was comfortable and smelled amazing. I usually don’t sleep under the hotel blankets but I felt inclined to do so at the AC. The staff made sure I had the essentials. I love it here. Will definitely stay here again

Cons: Didn’t like the fact that parking was $30 a night being as though I already paid to stay at the hotel. For Breakfast there was cereal, coffee & an orange. I’m guessing that was because of COVID-19 so it’s cool

Pros: I love that hotel

Cons: No microwave in the room

Pros: It was beautiful and clean.

Cons: I hated how they acted like they had no idea how much I had booked my room for and they kept changing the price, adding a parking fee and incidentals, it was terrible.

Pros: The decor and cleanliness

Pros: It was modern and clean and very quiet

Cons: The location of my room...there was no scenery

Pros: Cleanliness

Cons: The parking was very expensive just to park on the side if the building

Pros: Staff location.

Cons: Views, jet having black outs it was weird

Pros: Cool room design but also a little strange like the bathroom door was glass.

Cons: very rude lady at the desk. No vending machine for late snacks. You have to buy there poor selection of snacks and pay 4 bucks for a water or little bag of nuts. The floor and shower was dirty.

Pros: The best hotel ever 😍

Cons: Phone service

Pros: I like it's modern feel and that there are USB ports in room. Beds are comfy and the pillows firm. Love the mini fridge

Cons: Wish there was a microwave and better cell phone service in the rooms.

Pros: This hotel is awesome! One of the best I have been to. Rooms are quiet you dont hear anything next door like most and the beds are so comfy! Showers are a nice size! Love this place! Staff was super friendly and helpful!

Cons: Nothing. All was GREAT!

Pros: Bed was so comfortable the view was nice of the Porsche building and down the street from restaurants and bars.

Cons: The pool wasn't open and nothing was open until 5 at the hotel.

Pros: It was new, and up-to-date

Cons: The hallway floor in front of the elevators was sticky. And in my room the toilet area floor was sticky and smelled like urine

Pros: I Love the staff both day and night staff!! Rachel and the guy on night staff was awesome. My Wife and I Love the Roof Top. The Female waitress was Super Nice. The Drinks served was excellent! The Room itself was clean No Bed Bugs or dirty Sheets. The Shower was ok.

Cons: The parking was good just not enough room. The Bar close to early at the roof top. I work late so I only have a few minutes to get washed up and go on the roof top. The exercise room need New workout balls to do sit-ups on.

Pros: I love the softness of the bed.

Cons: There were a lot of dust on furniture. I would suggest not using paper towels when wiping down.

Pros: The location is the only part of this hotel that was decent. If you have a pet-and love ¿boutique¿ hotels then you¿ll love it there!

Cons: Not all staff was friendly.. inadequately staffed..room wasn¿t prepared for proper check in time..no way they are COVID-19 safe with one housekeeper

Pros: The Staff was Excellent

Cons: Not very Safe at alll! No clear fire plans or stairwells - unclear about amenities. Not at all worth the price or extra fees. Also there was a guy who was accused of assaulting someone on a plane at the bar - he needed to be escorted away from women.

Pros: Nothing

Cons: Cleaning and location

Pros: Hotel was very quiet even next to the airport.

Cons: The advertised spa and room service were both closed, which was why we booked that nice of a hotel to begin with.

Pros: Location

Cons: Ash in the room (on the blue pillow); nail polish on the white/cream chair.

Pros: close to airport but a drive into city. Wine hour was nice bath products really nice. bath products were very nice smelling but were also shared from one guest to the next. Really odd thing to do especially during COVID.

Cons: pool/spa looked really nice but closed- COVID. The room layout was odd and no real privacy in the room with the bathroom or dressing situation. Had to shower in dark to not wake anyone. new toiletries were not given rather used from one guest to the next.

Pros: I loved the staff and the overall experience.

Cons: The only thing I did not like about the hotel was there's no bellman plus I could never find a cart to carry my luggage to the room one of the hotel worker had to assist me. With the this hotel being a high end hotel there should be a bellman.

Pros: The lady at the front dest tried to make our experience better by giving us chocolate and water.

Cons: We were moved around 2am due to them forgetting that our room was an out of service room. They offered an upgrade but couldn't due to not having rooms. Also, the pool is not open due to "covid". They tried to fix it by giving us free stuff. I like free

Pros: Rooms, location

Cons: Customer service was awful she was very rude.

Pros: The shower !

Cons: No perfect.

Cons: No

Pros: Location

Cons: My room was not clean. The trash from the last guest was still in trash bin. The safe hade paper left behind with a strong smell of marijuana. A cigarette butt was left on floor.

Pros: Beautiful, quite

Cons: No

Pros: Rooms are very nice! Nice to have an on-site restaurant as well.

Cons: My hotel phone was not working. I had to either use the phone by the elevator or physically go to the front desk to get what I needed.

Pros: The room was really nice and clean thanks for the service and customer service thank you I really enjoyed my stay and great location Ms California blessed

Cons: No Beautiful Place

Cons: Yes now you have to pay to park and no one tells you this at check in. Also now it's a $100 deposit for each night that you stay now. None of this was told to me

Pros: The staff was friendly and helpful.

Cons: The bathroom setup was strange. The shower is open into the room. The commode was in a room so small I hit my head trying to sit down with the door closed. This room might be fine for single occupancy but was uncomfortable for double occupancy.

Pros: Modern look.

Cons: Additional charge for parking ($18/day), uncomfortable pillows, lack of amenities with no updates on website (no pool, limited dining hours, no fitness center, no spa/sauna), no cleaning or refills of coffee in room, has to reuse the towels.

Pros: The bed was comfortable Shower was great.

Cons: No ice machines on floor, other ice machines were not working Did not like the narrow bathroom and no shelf. Shuttle only to airport no other areas.

Pros: The Decor the architecture work and the scenery

Cons: My hotel room was nasty had spots in the carpet.. still had open containers from last guess in the room .. I tried asking for an upgrade I tried asking for another room .. got denied told me they were booked people left everyday still no upgrade

Pros: The facility was very clean.

Cons: Very limited amenities at this time making the overall experience less attractive.

Pros: Everything. Clean, nice decoration and amenities.

Cons: Everything was perfect!

Pros: It was very clean.

Cons: The most unexpected and disappointing issue with this hotel is they charge 18 dollars a day that is not included with the price of the room. This is like selling someone a dinner and charging you extra for the plate and utensils.

Pros: I loved the shower!!!!!!

Pros: The room was the best part.

Cons: The lobby furniture was a little dirty, walls needed to be painted and staff was not so friendly.

Pros: Staff was very welcoming.

Cons: Called the day before to set up shuttle and was advised that it came every hour. Got to the Airport and waited in the rain with my one year old and no shuttle service available. Got to the hotel and there was food on the floor from the previous guest...

Pros: The room was nice and smelled clean when we arrived. The bed was very low and very firm.

Cons: The floor outside the elevators was very sticky and my shoes were sticking. The floors were dirty going to the outside doors. I thought it was ridiculous to have to pay for parking.

Pros: The room and building have interesting architecture.

Cons: Gym was sorry. Pool was closed. Front desk service was poor. Have to ask for the wi-fi information. You have to call the hotel just for the front desk. The sheets were ripped and the room had a weird odor. It took forever to be let into parking lot.

Pros: very nice, staff was very nice and polite

Cons: the only things I didnt like was that the hotel restaurant was closed, there was no microwave in the room, the fridge was very small.

Pros: It was overpriced, no room service or cleaning of the rooms in between days stayed.

Cons: Everything was closed, Pool, sauna, and you have to pay for parking & I was charged an up charge for a room with a tub. I wish when booking I could see that there is or isn’t a bathtub. It’s false advertisement when it says there’s a

Pros: the front desk team was extremely friendly and made my stay comfortable. They were very attentive and provided me with a great experience.

Pros: How the building design.

Cons: People took over the handicap parking,I check in on a Friday was not told we had to requested linens to be change the bedspread was dirty on one side I still can't believe I slept under that,housekeeper was very apologetic bathroom was a closet.

Pros: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."

Cons: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."

Pros: Price was about right.

Cons: Hotel is a bit older, next to Porsche and has a Porsche theme. Ok hotel. Restarant was closed when I needed it.

Pros: Loved the room

Cons: Yes the rooftop bar and the pool was closed

Pros: Clean, convienant

Cons: Yes, I was waiting for the shuttle for about an hour, after several calls, they told me to take a cab and they would reimburse. I get to the hotel and the deny that anyone told me to do that. It was more about the principle than the $20 I spent for the ca

Pros: Location for a layover is excellent.

Cons: A bit pricey

Cons: Other guests were very disruptive. Some people partying late at night and returning in the early hours ruined a restful night. However, the hotel staff was very responsive

Pros: The view of the Porsche track

Cons: The place seemed like a converted office building with a low renovation budget. I was in a one bedroom suite with a tiny couch that didn’t pull out The master bath was just weird. Ordered room service at 11pm that never came.

Pros: the waitress in restaurant is amazing Hotel Styling Beds

Cons: Valet only parking Ice machines only on odd floors Roof top bar closed due to previous rain (poor design)

Pros: Great rooftop restaurant and bar. Hotel is modern and has beautiful clean modern decor taste.

Cons: Room air conditioner did not work, tried lowering it to 66 F. By aprox 4:00AM we were still not able to sleep as room was so hot. We did not report the issue since it was already too late. Hotel treated us for breakfast, not enough for a sleepless night

Pros: It was clean, close to Porsche head quarters, and the rooftop view was beautiful. I also liked seeing people of color on staff.

Cons: This is a weird hotel. I am a gold elite member of ihg so I'm kinda spoiled with HI express and Staybridge. Incidentals were $100, no breakfast, over priced strange food, and bathroom was only separated by divider.

Cons: Not a single drop of bottled water in the room. Shower pressure was spotty. Drain clogged. Room was at 78 degrees when I arrived.

Pros: Location and access, staff, amenities, room, cleanliness.

Cons: Needs an exhaust fan in the bathroom.

Pros: Big room

Cons: Could not set up wake up call. Food extremely limited. No breakfast, even remotely close to hotel.

Pros: Location, quite, nicely decorated

Cons: Breakfast is very limited. Drinking water is NOT available in the room

Pros: nice decoration, personnel amicable.

Cons: Breakfast service is very, very limited. There should be drinking water in every room

Pros: Fair price, well clean, good location

Pros: The staff was nice

Cons: I had to purchase cleaning supplies for the bathroom. It smelled if urine throughout.The staff was asked to change towels and shower curtains. The carpet smelled

Pros: It was so clean

Cons: No

Pros: How polite & caring they were

Pros: Location, cleanliness, great customer service...all around a fabulous stay and fair price.

Cons: N/A

Pros: The bed was comfortable, close proximity to interstates, location of hotel in safe part of town.

Cons: The hotel only had 2 microwaves located in the Lobby for all guests to use during our visit. A 4-star hotel at least have microwaves in all their rooms. Parking fee of $30 per night is overpriced since the hotel isn't located in downtown Atlanta.

Pros: The hotel is well located and clean (enough) with a very friendly staff.

Cons: This hotel has badly over-reacted to COVID and enacted non-guest-friendly policies and protections. The elimination of glassware, flatware, etc., in their restaurant and bar, plus the elimination of valet parking, make this a ¿NO service¿ hotel.

Pros: The kind housekeepers and front desk staff

Cons: There was hair all in my shower, on the walls and the floor.

Pros: Always convenient, clean, and safe. Big cheerleading convention in town and they were able to move me to a top floor since I was there for work.

Pros: So convenient to the airport. Staff was very nice. Got a great cyber Monday deal, otherwise it would have been out of my price range

Cons: No

Pros: The staff was very helpful and friendly. Also, the hotel was very clean.

Pros: Location

Cons: 30 dollars a day parking and no microwaves in rooms

Pros: spacious

Cons: parking over $35/not not advertised in a remote area is ridiculous location not even downtown.taken advantage during covid scam

Pros: The beds were comfortable. The location was ideal.

Cons: We stayed 4 nights. They did not clean the room at all, even after asking us if we wanted it cleaned, and even after we reminded them and requested it again. There was a dirty q-tip in the case with the tea and coffee so we couldn't use that.

Pros: Proximity to the airport and paid parking garage. Very comfortable king size bed, contemporary and industrial furniture, large flatscreen. Clean.

Cons: Unaware of $30 parking fee, which increased my daily rate. Parking fees should be displayed prior to booking so that a customer can make the best decision for rental. Also I was overcharged for incidentals.

Pros: The hotel is up to date and clean.

Cons: I was highly surprised that this hotel charges $30 per night for parking.

Pros: The best thing about my stay here was the free 2 minute ride to the airport on the sky train.

Cons: The parking fee is too expensive and I returned to an unclean room after being out all day.

Cons: Champions was awfull across the board Food really bad

Cons: There was no microwave, they also charged to use the WiFi and the fee to park your car was expensive $30 a night

Pros: The location

Cons: Previous stays had better room

Pros: The room was really nice and location great.

Cons: The parking fee is excessive. Definitely will NOT stay there again.

Pros: The hotel appeared clean overall and one of the front desk staff was very polite.

Cons: The $30/night for parking was awful! The staff didn't say anything about COVID precautions or restrictions when I checked in - I found out on my own that the pool was closed and the restaurant hours were limited. The room was smaller than I expected.

Pros: It was nice and clean

Cons: Parking fees are ridiculous! $30.00 per night. This should be mentioned on the page where you book the room. I didn't see anything on the page about these parking fees. Had I seen it, I would not have picked this hotel!

Pros: Proximity to airport

Cons: Not sure why it's rated 4 stars. Just a regular hotel. The Marriott a few miles away is actually nicer.

Pros: The hotel was closed for business and has been for weeks.

Cons: The hotel was closed for business and has been for weeks.

Cons: They charged an extra $30 for parking.

Pros: Location was cool.

Cons: This was the first time that they wouldn't give me a king bed.

Pros: The decor was very nice and it was in a great location.

Cons: The parking is to expensive and the Valet staff had very bad attitudes and customer service skills.

Pros: Nothing it sucked

Cons: The employee at the desk not telling me about a parking charge and I find out after I left that they charges me for parking and I wasn’t made aware of it!

Pros: Proximity to airport and restaurants a definite plus. Beds are incredibly comfortable

Cons: Gym not well equipped, parking too expensive, very crowded while I was there

Pros: Big rooms, soundproofing. Couldn't even tell you were staying near the airport! Front desk staff were outstanding, and very accommodating for us.

Cons: Hallways and elevators were strangely warm... probably 80° Probably 80° throughout. We did not get housekeeping the whole time we were there, never knew why. Trash, glasses, etc. were left throughout the building, it appears that trash, glasses, etc. were left throughout the building, it appears that housekeeping is either understaffed or just not doing a very good job. would have appreciated some complementary breakfast options, or even just coffee. Meals were very expensive.

Pros: Very nice hotel. With friendly staff. Excellent restaurant and bar downstairs.

Cons: No complimentary in room wifi

Pros: Room very nice

Cons: Continental breakfast not included Not informed in advance of $18 parking charge

Pros: Very clean, convenient to airport. Good restaurant on property.

Pros: Pleasant and helpful staff

Cons: Need to replace the lumpy, smelly pillows

Pros: The property was clean and well kept! The staff was friendly, attentive and accommodating. I would absolutely stay here again.

Cons: I don’t have one complaint about the property, just the other businesses in the area. It was impossible to find food. Everything was packed.

Cons: Everything

Pros: The size of the room

Cons: No pool

Pros: Didn’t eat breakfast. Location is great!!!

Cons: Everything was in place. I was nothing that I can complain about.

Cons: The toilet was stop up when we checked in & it keep giving us problems. They addressed the problems quickly.

Pros: The rooms are nice. They are big and well maintained.There is a free laundry facility and breakfast.

Cons: The most memorable was also the thing that I hated most. The housekeeper started knocking on the door at 8:22 in the morning when checkout time wasn't until 11.

Pros: The location

Cons: Unprofessional at night she let me in the building but gave me a hard time getting in my room after being their two days my key stopped working. I even asked her to go up to my room an she can look an see for herself im in that room just rude

Pros: Nice staff, very clean, 7 min from ATL. Free limited breakfast.

Pros: location, staff was very helpful, the airport drop and pickup

Pros: Best shower ever!!

Cons: Hotel receptionist was rude and condescending!

Pros: Location to the airport.

Cons: We did not like that there were only showers and no tubs!

Pros: All the staff were friendly, professional & very accommodating. The breakfast was excellent and the room was spacious!

Cons: Nothing

Pros: Breakfast, Location.

Cons: Yes. They didnot provide me double bed at all. They told me about some aituation and changed my room from Two queen beds to kne king and sofa bed. I was with family and parents and thats reason i booked this hotel as it was providing two queen beds.

Pros: Staff at front desk during checkin was accomodating and understanding. The hotel was gated.

Cons: Night staff had an attitude when asked to purchase something from the snack room.

Pros: Great on-site food!

Pros: Everything!

Cons: No

Pros: Great staff amazing room great beds, quiet Got a good workout ion the gym. Had a great time on the super comfortable pool patio furniture

Cons: Everything was great

Pros: The rooms and hotel were very clean. Comfortable beds, pillows small was my only complaint but they gave us extra. Big spacious rooms, friendly staff. Walking distance to several different restaurants and different types of food. Nice little outside hang out. Great full kitchen, super quite! I couldn't hear anyone else while in my room. So I actually slept in which was nice. Good morning breakfast. Even a happy hour on certain days with food and drinks for free. Super friendly staff, gated FREE parking. Which was a big draw why we chose here. Everywhere else charged. Only wish there had been a pool but was not a deal breaker at all. Would certainly stay here again. I've stayed in a LOT of hotels. This was a great experience.

Cons: Maybe the pillows but wasn't a deal breaker

Pros: The room was way bigger than we expected!

Cons: The late night staff was almost uncaring and seemed like he wanted to get back to goofing around on his phone. We were hurried at check and barely received any acknowledgement, and never got one Amalie. The morning staff was nice though.

Cons: This hotel was closed when I was dropped off there. A note on the door was there only communication to me

Cons: The hotel was closed and I had to spend an additional 2-3 hours sorting out accomodations elsewhere.

Pros: The bathroom and the bed

Cons: They didn’t serve breakfast

Pros: Khadijah was helpful

Cons: I booked at springhill but upon arrival they directed everyone to go next door to the Renaissance. I had to pay 30 dollars a night to park which I never had to in all my stay at springhill. No Ice machine was available on my floor (7th) or microwave. Had to go to the 2nd floor to use it. Normally I would have an ice machine on my floor if I had stayed at springhill like i was supposed to and I would have a microwave in my room as well. Totally not satisfied. If I was told at booking that i would have been redirected to this hotel, i would have went to Fairfield.

Pros: Walked to free tram straight to the airport.

Pros: I love the cleanliness of my room and the knowledge of the front desk agent, Tiffany... My room's decor and furniture are modern and that's what confirmed the value for my money... I also enjoyed my visit to the market in the lobby... Lol!

Cons: I hate that the card used to reserve the room online has to be present upon checking in or any other card to actually pay for the room.. I guess it's the scammers caused this.. And the Background IT works with the room which includes turning off the TV and the power card to actually give the room its power took me out upon entrance! I am pleased!

Pros: The bed was extremely comfortable and the room was spacious and clean. The night staff was very friendly and made our check in after a long international flight smooth and easy. The hotel is also very close to the airport and easy to get to through the sky train. Would definitely recommend to anyone needing a place to stay by the Atlanta Airport.

Cons: Everything was perfect.

Pros: The location to the convention center was extremely helpful. The room was clean and spacious. The staff was friendly.

Cons: The a/c unit being over the door was different. Since it was far away from the beds, it seemed to take a bit of work to get the temp right. Not bad enough to knock the hotel though. There could be more hooks in the bathroom for hanging towels. Parking fee

Pros: Easy to get to and from Airport via Tram

Pros: Everything was amazing. Thank you

Cons: Non- working room keys to enter hotel and access for gate.

Pros: Location was across the street from the venue we were at

Cons: The pull out bed did not look real clean it had crumbs and hair on it. Easily brushed off and covered with the sheets

Pros: The separation of the shower and toilet area was great; The space and layout of the room was absolutely wonderful and we LOVED the location. The staff was very nice and approachable. I will definitely go back to this hotel.

Cons: There were no issues with this hotel.

Pros: LOVED the room, wish I was staying longer! Very convenient to the airport and rental center.

Pros: The staff and checking men at front desk were phenomenal

Cons: Na

Pros: Staff was excellent, good rooms, good free WiFi and great breakfast

Cons: Nothing

Pros: Location was great.

Cons: N/A

Pros: Comfortable room. Clean. Big space

Cons: A boxed breakfast to take to the airport. A direct shuttle to the international gate

Pros: I like the property it self I paid for a suite an got some sort of deluxe small room

Cons: Everything was ok close to restaurants in a good location

Pros: Staff was very friendly. Complimentary bottled water would be a nice touch upon check in.

Pros: It’s very conveniently located close to Atlanta-Hartsfield airport. The hotel offers a shuttle every 30 min. The food offered was not impressive. (I opted out) but the staff were helpful and friendly. There’s a Ruby Tuesday’s across the street which is just ok. Room was clean and bed/pillows comfortable. AC worked great

Cons: Food quality didn’t look appetizing. Paid for breakfast and skipped it

Cons: Rooms need to be remodeled for the star rating.

Pros: They were very accommodating with getting us in the room early after getting stuck in the airport overnight. The staff was helpful and friendly.

Pros: The hot breakfast

Cons: People that did stay was packed in the pool and jacuzzi it was fifthy then the next day it was out order till until around 3pm i been waiting on cooaperate to return my call

Pros: Convenient to airport. Good breakfast. Friendly staff.

Pros: Everything is just like it looks on the pictures mixes friendly staff I think I deserve a room on the house ¿¿ for the amount of money I spent but well worth it

Cons: No but I think room service should be bought to during this time to keep the germs down but other then that it was excellent

Pros: Convenient

Cons: The pool was cloudy. Hot tub was brown-would not get in the hot tub because didn¿t know what brown mean??? Also closed the pool because hotel had to fix light. Very disappointed because we had a child who enjoy swimming. That why we choose Drury Hote

Pros: Proximity to airport

Cons: People were up loudly socializing with others until 3AM with no regard to other guests. Not the fault of the hotel, but made for an unpleasant and sleepless experience

Pros: Free dinner and drinks and breakfast

Cons: Lots of noise from the highway

Pros: Breakfast Happy Hour Dinner Staff

Cons: Yes, I was bitten over 15 times by bed bugs I woke at 1 am to find bed bugs, unable to sleep in any room at this hotel. After 2 hours of fitting in the lobby, the staff allowed me too sleep in a chair in a conference room.

Pros: Great and courteous staff!

Pros: Staff was very friendly! Loved that they figured a way to still offer hot food for breakfast and their 5:30 Kick Back.

Pros: Everything

Cons: No

Pros: The staff and the meals.

Cons: None.

Pros: Staff was excellent! Specifically the people serving food to a somewhat rowdy group of semi mask wearing folks. And the lovely front desk person that was extremely helpful and pleasant.

Cons: Lots of people LOTS. Many not wearing masks in common areas despite clearly being asked to.

Pros: The staff were very friendly. They provide a complementary breakfast and dinner. Really good service.

Cons: The toilet seemed not well cleaned.

Pros: Next to the freeway, easily access gas stations bars and restaurants.

Cons: The airport shuttle does not run and it left me stranded at the airport for 1.5 hours and when it was time for me to depart.... I missed my plane because again no shuttle ever came. Also no one ever came to clean this room and it smelled like weed.

Pros: Leaving it

Cons: Too small, lousy elevators, lousy parking, noisy guests smoking weed.

Cons: I didn’t like the way it smelled like marijuana... it was loud at night when your trying to sleep.....the door you entered to get to the elevator was blocked with people standing in front of it.... it was just different and I wouldn’t return

Cons: There was a dirty sock on the tv stand when we walked in, to start off. Secondly we booked the room just to swim and relax there were over 30 kids in this one small pool area belonging to one family. I’m sure not everyone had a room.

Pros: Conveniently close to airport.

Cons: Rooms had definitely been smoked in. Hair stuck to the towels. Pool water was nasty. Definitely not a three star hotel.

Pros: The Customer Service from all the employees except for the GM of the hotel she caught an attitude one morning but I let it slide.

Cons: I had to keep plunging my toilet my whole stay at the hotel & on my last night is when I was offered another room.

Pros: The room was large, well decorated, and the location was perfect...steps from the airport

Cons: The elevators were not always available. Entering the hotel to go to my room, there were dirty diapers and trash outside. No ice available in the ice machines. Staff could’ve been more helpful

Pros: Breakfast and Parking

Pros: The friendly staff and the kick back

Cons: The bath tub had someone hair in the tub and on the shower wall.

Pros: One of the first hotels where the room actually got cold.

Pros: everything, wonderful stay and accommodations, my first time and I was pleasantly suprised

Cons: Variety of hot snacks at happy hour

Pros: Location is spectacular if you get the airport side. Bed was WONDERFUL. Quality of the room was only fair. Location 5 star. Quality room 3 star. Clean and functional.

Cons: Breakfast only till 9am. We missed it. Very disappointing. Shower was a tube. Bathroom sink was cracked. Surprising in a hotel of this quality.

Pros: Bed was comfy and had a good nights rest. Room was clean.

Cons: Had dinner and service was great. Breakfast not so much, took a long time to be acknowledged by server and to just get coffee while waiting to place order. Other people who arrived after me were served before me. Breakfast was good but waffle was cool, had no butter and they forgot syrup. Now even colder. Seemed under staffed

Pros: Comfy bed

Cons: No shuttle at airport, arrived at hotel and 3 shuttles sitting there, empty and not running . Ended up taking a different hotels shuttle. Shower drain VERY slow.

Pros: The hotel was clean and the beds are very comfortable.

Cons: The morning staff at the grill we’re not very friendly at all. They made you feel uncomfortable to ask for anything and a very long wait to even ask you what do you want to drink let alone eat. I would stay there again but but probably go out for breakfast instead. We did not feel very welcome at all.

Pros: Very well maintained hotel. Very cool open air concept that was very big. The food at the restaurant was delicious. Would stay here again.

Pros: I loved that this hotel is conveniently located close to the airport . The runway room was everything for a person while loves airplanes. Even being that close to the runway you barely heard any noise. The room is veryyyy spacious and clean. The balcony gave it a extra touch . Big flat screen tv as well as soft bed linens.

Cons: The only issue i had was that my room wasn’t cleaned during my stay . No replacement towels/ wash cloths nor was my garbage cans replaced.

Pros: The hotel staff was friendly and helpful to my requests. Also my room was very nice and the airport was a short ride from the hotel. It's a good place to stay in Atlanta, especially for early morning flights, short layover or longer stays in the area.

Pros: Just Gr8!!!

Cons: Eight elevator and doing peak checking hour only one working others was down for cleaning how about to 4 @ a time?

Pros: Hotel was clean, safe and beautiful. The rooms have a balcony with seating which is nice.

Pros: Location

Cons: No one provided us with clean towels. We went down to request more towels and we were told someone would bring them... NO ONE BROUGHT US ANY TOWELS. We had to go back down the following day to ask for towels and the lady at the desk gave us 1 set.

Pros: Quality, well-known hotel with a good reputation.

Cons: Somewhat difficult location to access by foot. Needs better sidewalks/well lit paths to walk to local connivence stores and resturaunts.

Pros: Convenient and the staff I spoke with were friendly.

Cons: Was the worst shower I've ever used. Lots of gritty residue in bottom of shower. Hotel store items were way over priced. Staff NEVER informed me that I would need a room key to exit the parking lot after checkout. A few others had the same issue

Pros: The balcony view

Cons: Didn't have a microwave in the room and you have to pay to park.

Pros: The hotel is updated, clean and close to the airport

Cons: Price for parking for one night. Customer service was horrible. I would also recommend the check in clerk be more open with how to get around the hotel. The clerk was very unfriendly.

Pros: Very nice hotel. Room and balcony view was GREAT!

Cons: Only thing that I did not like was when trying to exit the gate I did not bv have my room key as I left it in room as I was checking out and the gate would not let me out without key.

Pros: I love everything especially the balcony. This is my husband and I little getaway while still at home. This is our 3rd stay at this hotel. When we want to get away but not travel we just come here for the weekend.

Cons: Need stand up shower with glass door

Pros: Staff was good

Cons: The windows could use some cleaning

Pros: Tv and room

Cons: Too many extra charges. $33 fees. $23 parking fees. $4 kind bars for food.

Cons: Soundproof windows weren't really soundproof!

Cons: I was charged unexpectedly for parking Internet access was not free unless you joined a "club" no microwave in room

Pros: Location And clean sheets

Cons: Old. Wallpaper peeling. Stains on daybed furniture and separate chair. needs updating.

Cons: Kinda of pricey

Cons: Do not order food

Pros: Friendly staff. Everyone was super nice. At the airport and safe location.

Cons: Limited choice of healthy dining options and no on-site coffee shop. Limited food for vegan and limited gluten free optionPoor quality of brewed coffee without any option to order a latte in the morning. No alternative dairy free milk options for coffee.

Pros: The room was recently redone. The bed was comfy.

Cons: It is a loud hotel. I was on the 9th floor and I could hear music being played at an event on the first floor at 10 PM. I could hear people walking above me. I am not a light sleeper, but I had to use a white noise app on my phone.

Pros: So much to like!! Runway views, spa, restaurant, concierge lounge, room comfort, kind and helpful staff.

Pros: Excellent, friendly service from all teams here. The meeting spaces were accommodating and pleasant. The glass elevators were fun and swift. I felt like I was in a more down-to-earth Marquis. Rooms were clean and nicely appointed. We had an airport-facing view with balcony. Note the windows and door were sound-insulated, but you’ll still hear the louder engines. I think it was worth it. The bathroom is comfortable, with one official towel hook on the door for a standard king room.

Cons: If you’re a light sleeper and don’t care to watch the fascinating hustle and bustle of ATL, you’ll want to ask for a quieter room. I say that without dinging the hotel. For many, including me, that’s a plus, but it might not be for you if you are a weary travel that just wants to faceplant into a bed for some rest. The bed was OK. I should have gotten a few extra pillows to make up for the mattress, which is a bit stiffer than I was expecting or used to. I didn’t check, but I’m pretty sure there’s no pillow or euro top. Other reviewers seem to like the bed, so tastes may very. I woke up several times to a sore, crooked back or arm, needing to adjust position for comfort when I’m usually down the whole night. The linens were lovely. Our standard king had four feather pillows.

Pros: Hotel absolutely beautiful, close to the airport that we didn’t need to rush to catch our flight. Rooms are spacious and very comfortable.

Cons: Check in staff slightly rude, and argumentative.

Pros: The runway view rooms provide a perfect perch from which to watch all the planes come and go from ATL, a dream come true for my enthusiast son. Sound deadening is excellent, so things are very quiet. Delta flight museum is within walking distance. Staff is professional, friendly and accommodating. Restaraunt and room service, both great.

Cons: I asked a lot Of times to have the room clean and it wasn't and the crew was not nice about it

Pros: Staff was very helpful and efficient. The hotel is beautiful and clean. Room was comfortable.

Cons: Could only find one plug, not enough to charge our devices.

Pros: Clean and comfortable. The staff was friendlier and more service oriented than last time. Betty and Vanessa in the restaurant did a great job.

Cons: Why would a higher-end hotel like this not have the local paper (Atlanta Journal) available for sale? They did not have it six months ago either. $15 Internet for 24 hours is a bit much. But the wired speed was very good.

Pros: The check in was fast and friendly he put our parking on a key and charged it to my room so I wouldn't have to mess with that the next day! The room was cozy and comfortable. The bed was soo comfortable I fell right to sleep. I had a view of the airport but didn't hear not the first plane take off, I was worried about that from reading reviews. No worries cause I slept through the night! It definitely had a luxury feel to it which was nice. Breakfast the next morning was great. It was well stocked and the entire staff was super friendly and willing to help with whatever you wanted. The shuttle service to the airport was fast and efficient. The hotel driver was extremely helpful with were we needed to go. When we finally checked out that was quick and effortless. The entire experience was a win/win! I got a luxury hotel for a non-luxury price! I enjoyed myself and had fun. Definitely recommend and will stay again!!

Cons: What I didn't like is very minimal and the good of the experience far out ways my "bad"....the PARKING LOT, we arrived at 1 AM and didn't do Valet parking, we cruised the parking lot for probably five to ten minutes looking for a parking space. We found one but it had a sign in front of it (not handicap, Renaissance Ambassador of the Year) that clearly stated we shouldn't be parking there. Upon checking in the staff told us it was fine and not to worry, we were "Ambassadors for the night" but we did get the very last parking spot in the parking lot. Overflow parking is across the street, which at 1 AM would not have been fun! Also, when I booked the hotel I knew I was going to have to pay for parking but the website said $12 a day and $16 for valet but it was actually $16 a day and I'm not sure about valet. BREAKFAST, it was a tad more expensive than I was wanting to pay BUT the quality and the quantity of food at the buffet does make it ok. If you visit the buffet multiple times then it is definitely worth the price but if you only go once I think it's a little much. On four people we spent $56 and one person didn't get the buffet, only oatmeal. The drinks were included but really the kinda should be. The food was great though and the wait staff was super friendly. STAFF MEMBER, we needed to use the shuttle service to take my son to the airport and the one that was being loaded was obviously full and no one else was going to get on that shuttle. We asked the Staff Member when the next shuttle was going to be along and he told us 45 minutes. That wasn't going to work for us! So we start to the parking lot to take our car instead and we see another shuttle bus pull up so we head back and indeed he's going to the airport. The shuttle driver made up for the other gentlemen but it was irritating. When we got back I noticed that they have shuttles almost one right behind the other, so I don't understand why we were told 45 minutes. It worked out so it's ok.

Pros: Good room, great check in and check out, great food.

Pros: Great airport view, comfortable room.

Cons: Breakfast buffet not well refreshed although there were plenty of staff and few customers, ice machine on my floor not working, not marked as O/O. No Saturday newspaper available.

Pros: It was very well decorated, clean and overall looked like a four/five star hotel. Staff was friendly and accommodating.

Cons: It's literally 500 feet from the airport runway. You can hear planes taking off and landing as you walk through the hotel. I had a room facing the runway and could hear the planes taking off as though I was at the airport. I switched to a room on the other side of the hotel and it cut down on noise considerably until about 1 a.m. when I heard a train passing through. If you're a light sleeper I would not recommend staying here.

Pros: Comfortable bed, polite and helpful staff, clean and spacious room, clean bath tub with good water pressure, no charge for printing out boarding pass

Cons: Terrible restaurant - slow and nasty tasting food. Room looked out on airplane runway but since hotel is close to the airport I guess that couldn't be helped.

Pros: The breakfast, was,so amazing. I,enjoy my stay,and will be returning in a month or two.will be staying again.

Pros: Room was clean

Cons: No room services an no attendant available to bring up extra towels had to return to guess services. Paying for parking each night of stay $12.00. Restaurant in hotel was overpriced and food was barely edible. Location wasn’t near any convenient stores. Room sometimes smelled of cigarettes and weed from another room.

Pros: Room was clean. Food at the restaurant is decent

Cons: Wall is too thin? Stayed 2nights ; both nights neighbors on both side were so noisy at 11:30pm( weeknights). I¿ve called front desk and complained . Second night no answer after phone rang for a minute. Couldn¿t get a good nights rest and sleep

Pros: I loved the quietness and comfort.

Cons: N/A

Pros: Location

Cons: Used face towels still hanging in the bathroom

Pros: Clean!

Cons: No complimentary breakfast

Pros: Location, shuttle & staff are the best parts. The stay was fine, just needs the building to be upgraded a bit because it is not deteriorating but it is an older building that could use some renovation but the stay was fine. They kept with COVID protocols

Cons: Fitness area was unavailable. But that is understandable during a pandemic

Cons: That it didn¿t have a microwave in the room.

Pros: The staff at the desk and in the restaurant were friendly and accommodating. The bed and pillows were perfect. Very quiet with the fan on. Did not hear any jet noise from the airport.

Pros: Very clean and easily accessible

Cons: There is not enough parking space.

Pros: The customer service was great!

Cons: The room had been cleaned but was still dirty in some areas (bathroom, kitchen area) Every comforter we’ve received had stains on it. The sheets were fine though.

Pros: Check in was quick and touchless, and the staff was friendly and professional. Sometimes hotels near airports are run down but this one was either recently refreshed or maintained well. Good bed, good pillows, no hair from the previous guest in the shower

Cons: The walls are paper thin. If there was at least SOME insulation between rooms it would make for an easier sleep. A good natured but loud mouthed couple stayed next to me and I could hear every word.

Pros: The room wasn’t bad at all and it was very clean.

Cons: The crowd of people that stayed in this hotel were so loud and inconsiderate. It felt like 6 people sitting in my room yelling and talking at midnight. When I finally fell asleep I was woken up by crying, let’s just say I did not sleep all night.

Pros: Close to the airport.

Cons: Key card for the room did NOT work. The staff finally had the maintenance person gain access to the room after 5 trips back to the reception desk from the 4th floor. Then when I entered the bath I discovered what appeared to be black mold in the bathtub

Pros: They have a restaurant in the lobby which is cool and was much better to go down instead of going out & have a mini store by the front desk which was also good for me to not leave the hotel & waste gas.

Cons: The key would sometime not work and it gets very annoying

Pros: Nothing

Cons: Tub water did not go down when showering, Microwave in the hall by the ice machine not in the room Large bug crawling around the ceiling Hotels room was not modern older hotel

Pros: It was nice and very friendly staff

Cons: No complimentary breakfast. No smoking facility.

Pros:  shuttle driver, was very informative about where to go and what to do while in Atlanta. He ordered great eateries, handled our luggage, and directed hotel employee upon arrival o the hotel. Hotel employee checked ion our late reservation, offered me

Cons: I checked the room before settling and asked to be moved to another one.

Pros: Very convenient for airport

Cons: No

Pros: Will NEVER stay again i’ll couple was fighting physically next door all night long I got no sleep people were banging on doors all night long on the floor we were on they had no more room when we got there when we checked in yeah it was miserable

Cons: I did not like the way the front desk handle the situation once I told him what was going on all night long I just looked at me and said sorry

Pros: The location

Cons: hotel website stated that there was paid parking of $12 a day on-site, and off site parking in rear of hotel with no charge. Upon arrival the front desk clerk stated that there was only paid parking and had no idea of what was clearly written on the web.

Pros: Closeness to the airport.

Cons: $12 per night for parking was too much. I understand the hotel is close to the airport so it would be expensive but $12 for each night of parking in a regular outdoor self park parking lot is too much. Holiday inn needs to change that policy.

Pros: The price of the room was reasonable. The security was also a plus.

Cons: the hassle of my card not working on several attempts to use it to access anything like the the elevator, the doors to come inside, my room, or the entry or exit with my vehicle. Plus they only give 2 towels and 2 washcloths and that got old fairly quick.

Cons: It's the first time a hotel didn't let me extend check-out time to 1 pm. I really needed it as I had an interview call at 12:15 (I had to have the video call in my car). Room service actually knocked on the door at 10 am. They want you to leave asap

Pros: Very decent hotel for the price staff was very friendly and let me check in early after a long flight

Cons: Sheets had dark stains on them :(

Pros: Nothing to like

Cons: One elevator. The whole hotel is hot. No amenities. It's not worth the price

Pros: Did not clean! Loud and unruly ppl in hallway. We had to walk down to get towels by ourselves because cleaning crew left receptionist there by himself!

Pros: leaving

Cons: everything

Pros: The restraunt that was attached.There staff was alot more helpful and pleasant.

Cons: The staff told us nothing about the parking situation when we checked in.They told us nothing about how house keeping would be handled due to covid.And the pool was warmer then the jacuzzi.

Pros: It was a good clean room If you have a flight in the morning it’s a great hotel otherwise go somewhere else

Cons: No where was it listed I would be charged $12 to park in the hotel lot. Not located near any restaurants.

Cons: Front seat people are obviously overworked during this time, they had attitudes but I completely get it having to work in these circumstances.

Pros: Is there a charge for everything security was good but they charge for everything wasn't really impressed with this hotel.

Cons: I didn't like that I had to pay for everything. The room could be better.

Pros: Great price,but a complimentary breakfast Or just coffee, would have been nice ,paying parking especially with everything that’s going to that should have been waived but hotel employees was AWESOME BEST CUSTOMER SERVICE !!!!!

Pros: It is very convenient to the airport. The morning shuttle driver is a lot more helpful than the evening shuttle driver (she just sat in her seat when picking up guests at the airport). The room was a bit dated although the bedding was comfortable.

Cons: It would be nice to have some refreshing fruit water in the lobby, like a lot of other hotels do. The walls in the room were very thin and we heard next door up until 300am. Based on this I would probably pick the hotel next door next time.

Pros: Breakfast was great. Location to the airport cannot be beat.

Pros: We were given a corner room which was huge!

Cons: Expensive parking. Mold in the shower.

Pros: Convenient proximity to the airport and complimentary shuttle

Cons: The bed had no sheets on it when we checked in. This was 11 pm, after a delayed flightWe called the front desk and were told that someone would be right up to make the bed. After 20 minutes, we gathered our belongings and went to the desk to change rooms.

Pros: Great location. Very close to the airport and local restaurants.

Pros: Tiffany was over the top amazing.

Pros: Friendly staff, good food, shuttle to airport and clean accommodations. Would definitely stay here again.

Cons: I have nothing negative to say about this hotel.

Pros: Everything

Cons: Nothing

Pros: Great staff, great location, great parking and security.

Cons: Sheets weren't cleaned (changed rooms due to great staff understanding) towels and face rags weren't replaced, trash wasn't taken out.

Pros: The staff was very nice. I was kind of surprised at how well the hotel was. Ms.April was the 1st person I interacted with soon as I arrived. The housekeepers were very nice and gave me fresh towels when asked. I will be staying again when I visit Atlanta. 5 minutes from the airport really made it easier to be on time for our flight back home.

Pros: Staff at front desk was phenomenal. They couldn’t have been more friendly and accommodating.

Pros: I love the location and the staff was great. I love the food and the rooms. The parking was great and easy.

Cons: Everything was great love every minute of my stay there.

Pros: It was very clean and comfortable and there wasn't any noise or babies crying or anything like that I really loved my stay there.

Cons: I love this hotel

Pros: The location and evening staff.

Cons: The hallways smelled overly scented with a cleaner. In the morning there was a smoke smell that permeated the hall by the elevator.

Pros: The location is perfect from where I was going. I love the extra security at night, which I understand. Especially with everything that has been going on.

Cons: No

Pros: The front desk cleark was very nice and accomodating. We left sunglasses in the room and she got them for us after checkout. They had a simple grab and go breakfast in the morning, and hot coffee 24/7.

Pros: Staff was so sweet and helpful

Cons: Did not like the $100 cash deposit since my ID said 50 miles inside atl area. I moved and was here for work but license wasn’t update. I had to go to atm to get money out

Pros: Free Continental breakfast daily.

Cons: I discovered that our beds were made with blood stained bedding. Instead of offering an apology the front desk agent opted to offer an investigation and to change our rooms. Made no sense at all. I told her changing the beddings would suffice. no apologie

Pros: The Staff. Extremely friendly. I really enjoyed their attentiveness and their humor. I read some good reviews and some not so good reviews and my experience was definitely in line with the good reviews.

Cons: The only improvement needed is the breakfast- better pastries needed. But probably due to COVID, they may have been limited in what they could do. This is minor, because overall my experience was great.

Pros: I only stand that night but from the time I walked and checked in the hotel clerk was nice and helpful.to the time I left was the best place I have stayed still I came back to Atlanta. Great job and the pictures I was what this hotel looked like.🥰

Cons: No but if their hiring .call me.

Pros: The location was absolutely perfect for the airport. It was easy to find, and I enjoyed that you had to have a key card to access parking.

Cons: Because of COVID-19 there was no breakfast. They had paper bags with an apple Danish, cereal bar, and tiny water. It was very disappointing. I don't eat those things, and there were no other options. Everyone in my group had the same items and flavors.

Cons: Very noisy room

Pros: Nothing

Cons: Noises in hallway

Pros: Location and cleanliness

Cons: No

Pros: The room set up.

Cons: The cleanliness

Pros: The staff and rooms were perfect for just the two of us. Loved the big bathroom.

Cons: Just the location.

Pros: Location put us a few min's from airport

Cons: Hotel employee was not friendly. The fact that we arrived around 11:30 pm on 2/4 from a late flight seemed to be a burden to her. She was too busy joking/laughing with what seemed to be another female employee from maybe the maintenance dept. Bad impressi

Pros: The cleanliness. Free breakfast from 6am-10am

Cons: They have a deposit of 50$ if using credit and a deposit of 100$ if using cash. I feel the deposit is unnecessary.

Pros: Front desk April was very helpful. Airport shuttle drivers were friendly.

Cons: There were paint smell in the hallway, but I guess it is better to redo paint than leave it looking old!? The hallway carpet made it hard for me to roll the suitcases.

Pros: The staff were very, very friendly, even family like. Very clean, neat and well located.

Cons: There are no fridge in the rooms. Have I known, would I book this hotel room? No.

Pros: The smoking area and the room overall.

Cons: My card was charged the next morning, because the last up front said I was listed as a no show. So she charged my card but I was already in my room the day before!!!

Pros: N/A

Cons: HOTEL NEVER GAVE ME A ROOM BECAUSE THEY SAID "RESERVATIONS AREN'T GUARANTEED, EVEN WITH A CONFIRMATION NUMBER." WAS FORCED TO FIND ANOTHER HOTEL AT A MUCH HIGHER RATE!

Pros: The newer styling used.

Cons: The fact that the Shuttle drivers were trying to say they couldn't take us to the international airport side because it was too long of a drive due to traffic was lights and speeds.

Cons: Wasn¿t impressed, somewhat disappointed because the pics I saw made the room look larger than it was. Average sized room nothing executive about it. No bigger than a room at holiday inn express.

Pros: Artsy Design, fitness center

Cons: Charge for parking, lack of housekeeping, cleaniness, clientele.

Pros: Location! Down the street from good restaurants and airport

Cons: The walls are paper thin!!!! You can hear everything in the hall, other rooms and outside in the parking lot! BRING EAR PLUGS!!! The bed was uncomfortable and the toilet made weird noise after flushing.

Pros: Front desk lady she fire

Cons: Me having to go

Cons: The parking lot situation only one entrance is kind of a pain

Pros: Absolutely everything.

Cons: That my room didn't have a microwave and refrigerator. But I still enjoyed my stay 💕

Pros: Very close to the airport and free shuttle service. The staff were excellent!

Cons: Covid impacts, but that's not the fault of the Indigo

Pros: Not far from all the major attractions including restaurants and bars within walking distance.

Cons: Hidden fees.

Pros: Great location!

Cons: Staff was rude and paying for parking made no sense.

Cons: Unclean wrong room no customer service overall terrible night checked out early went to stay with family lost money not happy at all

Pros: The staff was extremely friendly and helpful. The room was mostly clean.

Cons: The water pressure was odd but nothing too bad. It would go off and come back on while I was showering.

Pros: The Staff was nice.

Cons: Yes 1.thing there was hair all over the pillows, then pulled back the sheets & there was hair in the bed as well I do have pictures. 2. we noticed the curtain was white but the bottoms looked like they was dipped in dirt. 3rd the Microwave is in hallway

Pros: The location

Cons: The bathroom smelled like urine and the tv didn¿t work

Pros: The area

Cons: Can't recall

Pros: Clean

Cons: Toilet was stopped up no balcony

Pros: The hotel room, itself was nice.

Cons: I didn't like anything except for the room. Horrible experience

Pros: staff was friendly and helpful

Cons: only one elevator was in service the gym TV's needed to be fixed (did not work)

Pros: the room

Cons: They didn't clean room as often and I had to pay for parking

Pros: I appreciated the interior design and convenience of access

Cons: The restaurant was open for takeout only even though there was enough space in the seating area to accommodate social distancing.

Pros: I love the style of the rooms at Indigo and the location works for me.

Cons: Nothing to dislike, I had a great stay.

Pros: Friendly Staff

Cons: We chose this hotel because it was listed as "exceptionally clean" it was not. Very dusty and dirty marks on walls broken lamp shade,dust piling up on the HVAC unit.

Pros: The room was cool

Cons: That there was no stores near there and they chrage to much for sodas and candy

Pros: Nothing

Cons: The lady at the check in was very rude yelling dont touch the glass when I was know where near it and i know what a Corona sheild is and secondly the first room they gave me was dirty and the the second room was incomplete. Hotel indigo never again

Pros: Late check in and overcharged for my stay

Pros: The front desk staff was great. I had to call ahead because we were arriving late. The room set up was great, but not as clean as it should have been.

Cons: The shuttle service from the airport is not reliable. We were told the depart on the 15 and 45. Go out to the pick up area at 38 and were not picked up until the 25, almost an hour later. Had to call the reservations desk more than once.

Pros: The breakfast was great, staff was very friendly

Pros: The location is excellent and the rooms are very nice.

Cons: The restaurant was experiencing huge challenges. Took almost an hour to get a burger.

Pros: Perfectly located for me. Most staff very genial. I like the contemporary decor.

Cons: Room/bathroom never fully stocked. 1stday Keurig wouldn’t work: staff brought new one-didn’t work. I left 2nd at front desk, brought my own pot. “Wood” floors often gritty. Strange restaurant. Housekeeping erratic. Parking lot

Pros: Nothing

Cons: The environment

Pros: Room

Cons: Service

Pros: The room was nice,

Cons: Yes at 3am the night of my stay 05/31/2019 I was awakened from my sleep by the fire alarm and then it stopped i called the front desk they said it was a test the alarm came on again i called the desk he told me let them test there system third time out

Pros: Quaint place on the creek, good value for the money. Friendly staff

Pros: The shuttle service in the morning to the airport on 3/14

Cons: The door of our room banged and shook everytime someone in our hallway opened and or closed their door. No bath tub!!! No breakfast included or morning coffee available No fridge in the room. Had to specially request one to store medications

Pros: Nice property with decent in room services and direct tv.

Cons: The restaurant was limited and service was a bit slow. The WiFi was slow and struggled with some surfing and streaming. Breakfast was not included in the room rate.

Pros: Service was phenomenal. The architecture of the building itself is beautiful, and the location is wonderful - convenient proximity to a lot of great dining and shopping

Pros: Very close/walking distance to MARTA station. The shuttle was very handy, running every 30 minutes/24 hrs. The drivers were very nice and helpful as well.

Cons: The room cleanliness needs improvement - due to our late check-in, had to ask for sanitizing wipes to clean the counters and all surfaces since housekeeping wouldn't be back until morning. Not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they couldn't deliver due to lack of staff, even though the menu offered room service during the breakfast hours.

Cons: Cleanliness of room needs improvement

Pros: Close to the airport

Cons: We arrived very later after a canceled flight to find out that the room we had reserved online was not available. It seemed there was only one person in the entire hotel that night who was responsible for all of its occupants. She was not able to find us another room anywhere in the area.

Pros: The hotel itself is very nice.

Cons: Nothing very close in terms of restaurants etc.

Pros: Super cute environment, great service at the bar. Loved it!

Pros: Everything else...lol. The rooms are larger than they appear, the location is not hard to find at all, and there are several restaurants within walking distance. The staff was excellent. Always a genuine friendly greeting, and always asked if there was anything we needed. The mini fridge and microwave in the room was a definite plus, and the seperate sitting area a big winner for late night studying/working (I'm a minister) without disturbing my wife. We'll definitely stay here the next time we are in Atlanta.

Cons: The parking is extremely limited. Not much of a problem if you're flying and shuttle in from the airport, but if you're driving in from out of town, the lot fills quickly, and if you leave after say six pm for dinner, you may not have a spot when you return

Pros: Please call

Cons: Not at all...

Pros: Convenient to eating and airport!

Pros: Clean and nice location

Cons: No complaints

Pros: The location and the staff.

Cons: No

Pros: It was very clean and the staff was very nice and professional.

Pros: I enjoyed my stay. Comfortable beds, Great for the price, Helpful staff, Perfect Location very convenient! Staff also recommended transportation services which came in handy since it was Easter weekend and no rentals available in the area. This came in handy!

Cons: The facility itself was clean, but housekeeping never came to re-stock our towels, toilet paper, change the sheets or make up the beds. I'm not sure if this was because of covid we had to get it ourselves.

Pros: Location

Cons: They charged me a $250 clean up fee for a stain they found in the bed. They claimed I urinated in the bed. I¿m 43 years old I would never do anything that disgusting. I will never stay at any more Marriott facilities.

Pros: My housekeeper was awesome. The ladies at the front desk was so awesome when I was staying here. They made me feel so comfortable.

Cons: None

Pros: The hotel was SUPER clean. The front desk staff was even cleaning when I walked through. Even though they couldn't offer a hot breakfast they had varied grab and goes each day. hotel employee was great about anything we asked for. The room was huge and cl

Cons: There were people smoking weed in the hotel but hotel employee the clerk did address the issue. Marcy even explained how they handle people like that so we didn't think they were just getting away with it.

Pros: Hotel is located centrally, very close to the Airport and Downtown.

Cons: There were people smoking Ganja in the rooms and the smell came to our room as well. The hotel should fine those people as the rooms are not smoking.

Pros: Clean

Cons: Says breakfast included. Upon checkin it's a to go bag(muffin, granola bar, water). Thought at least there would be a hot breakfast and coffee.

Pros: Everything is great love the hotel beautiful clean rooms great staff manager  phenomenal manager excellent customer service sweet heart polite kind very helpful

Cons: Everything is great no complaints

Pros: Love the hotel beautiful clean rooms

Cons: Everything is great no complaints the hotel is beautiful & roomsstaff is great & the manager is sweet heart great manager excellent customer service very helpful

Pros: Front desk employee (female) was very knowledgeable, friendly and helped us find most affordable and easiest airport parking while we travel! Thank you for your help. Hotel was very clean as always!

Pros: Location was OK

Cons: Supposed to be an “airport” hotel but was not providing transportation to/from airport. Was not providing “free breakfast” as they advertise.

Pros: Extremely clean

Cons: No

Cons: Parking

Pros: Property was located close to airport. Fairly clean.

Cons: We felt the evening staff was rude (CoJ.. name). She didn’t correctly register our key card and we had to make 2 runs before she fixed it. Felt like she was not even doing it first time. She asked me to register car but did not give us the parking permit. Only after I saw other cards I knew we needed parking permit, had to go again for that parking permit. Worst thing is she was not even sorry for messing up and acted like it’s not a big deal. Not worth the hassle just because of that staff. Morning staff was good.

Cons: The A/C was loud. The cleaning.staff should cancel the alarms on the night stand clock.

Pros: Location

Cons: Pot and cigarette smoke on every floor. Room keys didn't work which was a hassle. The included breakfast didn't even allow us to make a selection(bag breakfast). Coffee was so bad went to the gas station next door.

Pros: Very clean room. Pleasant front desk clerks. Quiet rooms.

Cons: Not a thing.

Pros: How easy from plane to room also the price was great

Cons: The housekeeping staff not understanding or havening a hard time with english was very frustrating

Pros: The room was nice

Cons: No breakfast and no restaurants around

Pros: Location

Cons: The hotel was dirty and the room was not clean as expected.

Pros: Location

Cons: I have a 4 lb service dog. The front desk said they knew Federal ADA prohibits extra charges for a service animal but their policy is to charge anyway. I would not agree to these charges, they cancelled my reservation. I then had to find another hotel.

Pros: Coffee was ok.

Cons: First, they overcharged me a 50$ deposit. 2) there was no bathtub 3) the pool was closed 4) breakfast was a brown bag full of carbs. 5) the worst thing,the cockroach as big as my thumb that we killed on the bathroom floor.

Pros: Friendliness at check-in. Security. Walking distance to restaurants.

Cons: The bathroom floor had grit or sand on it. The parking gate did not seem to work with room card. A rain jacket left the previous stay was not in there lost & found & not recovered.

Pros: Clean friendly quiet

Cons: we didn't get to use the pool that was why I picked the hotel

Pros: The proximity to the airport

Cons: It took over an hour to get checked in because the line at the front desk was extremely long and only one person was available. Finally, a second person from the back office came to assist. Upon check out the front desk staff person was not helpful

Pros: The people who work there they was kind and polite

Cons: They don¿t clean your room everyday no complimentary breakfast the swimming pool wasn¿t open & they didn¿t change the bedding the whole stay there

Pros: The accomodations were great.

Cons: No shuttle at the airport between 11 p.m and midnight. Each time I called the hotel desk to inquire, they answered after 30 rings to tell me the shuttle was due at 11:15 p.m. and 11:45 p.m. Then told me it was contracted when told that it never showed up

Pros: Staff was very helpful.

Cons: No.

Pros: Location to airport and shuttle to airport extended parking during our leave fir only $10 a day

Cons: The staff was rude and rooms were average but adequate

Pros: The room was great

Pros: End of hallway Wass really quiet

Cons: missing 2 lightbulbs-desk could care less. Grab and go breakfast was so full of sugar that it was almost inedible.

Pros: Front desk staff, location to the airport

Cons: My room was dirty. If it wasn¿t the last room of the night I would¿ve checked out . Filthy and a very disappointing experience.

Pros: Room was clean

Cons: More security guard and it was none that night.

Pros: The hotel was very close to the airport with plenty of places surrounding it. Parking was supposed to be paid but was free due to the gate being broke. The staff that night was nice. The bed was comfortable and the room was clean.

Cons: The shower was broken.

Pros: Location

Cons: Had a weird smell, and not super clean...paying for parking..

Pros: Nothing

Cons: Horrible location

Pros: The location was great considering we were near everything.

Cons: There was an overnight guest services who was very rude and disrespectful to several guest of the hotel.

Cons: The pool was not clean or I use

Pros: Location near airport.

Cons: Cost to park, $10.00 per day. Extremely rude to me at checkin and with adult daughter later....same employee. Would not return to this hotel if others were available close to the airport with a shuttle service.

Pros: Convenient location for one night before flying out of ATL. After reading other reviews I was a little scared regarding cleanliness, but what I saw was not 100% perfect but not as bad as some people stated.

Cons: The "breakfast in a paper bag" should be mentioned when you place your reservation. I understand restrictions and limitations bc of COVID, but we could have made plans if we knew that that was what the hotel offers at the present time.

Pros: Location. Near eateries and airport. Lastly, the bed was very comfortable.

Cons: One lamp didn't work and the toilet didn't flush the first day I was there. After I reported it, they fixed the toilet "the next day" and they never replaced the lamp. Also, too many young people.

Pros: The front lady was rude and unpleasant.

Cons: The front lady check in at night.

Pros: Decor and staff

Cons: No extra blankets and seeing the hair from the last guest in the shower

Pros: It was close to the airport and had a shuttle to and from as well.

Cons: The updates from what I assume are from a recent remodel looked nice but right from the lobby you can tell it's just filthy. The room was disgusting. The headboard was full of grease, the floor in the bathroom was sticky, black goop on rags... Just nasty

Pros: The location is good. It's near restaurants and very close to the airport.

Cons: The cleanliness of the room.

Pros: Awesome staff with the exception of one. Clean. Great location.

Cons: I was awoken at 3 am in the morning by a ¿staff member¿ who just entered my room with key access because they had made a mistake and thought I had not paid to be there that night. Very intrusive, invasive, No knock, no call. Disturbed and ruined the sta

Cons: How they¿re already making allot of money of people staying there. Then they want to charge you $10 a day for parking at an extra fee.

Pros: Old dirty and previously used with long hairs remaining on the bed, never change nothing for my whole 6 nights stay even after complaining to the front desk.I like 0 thing about it

Cons: There was nothing good:old dirty and previously used bed sheet and blanket with long remaining hair all over the shee and blanket, never change nothing during my whole 6 nights stay even after complaining at the front desk

Pros: Omg the housekeeping staff was awesome

Cons: The lady who checked me in made me feel very uncomfortable with her comments. I understand you all have a procedure for when you check in and what to say to the guest. She said that I smelled like marijuana and I do not smoke marijuana. Unacceptable

Pros: Nothing

Cons: On the 4th floor we hear motorcycle, and radio, like he was in bed next to us. Sirens, cars revving excessively, helicopter sounded like it landed above us. Sketchy "customers", Ding from elevator 4 rooms away, super sticky bathroom tile. Don't stay here.

Pros: The location

Cons: The lack of cleanliness especially amidst this COVID19 pandemic. The bathroom was filthy upon arrival and they never made up the bed.

Pros: The staff was very friendly and they were attentive to our needs.

Cons: The elevator was very slow and unclean.

Pros: Horrible experience

Cons: Smell, the hotel was not clean

Cons: Smelled of smoke, local party hangout apparently..

Pros: Big room

Cons: Staff not really friendly. Wasn't aware that you had to pay to park until check in

Pros: Rude staff. Dirty hotel. They advertise a breakfast bar but you end up with a muffin in a brown bag. They don’t change beddings or towels. COVID 19 is their sad excuse for lack of service

Cons: I contacted their headquarters but they sent an email advising it is because of COVID 19. This is a sad excuse. I’ve been to other hotels that provided a full services

Pros: Nothing really

Cons: Charge for parking. Online it stayed free parking but once I got there they charge 20 bucks for parking. Not worth it

Pros: The bed was AMAZING!

Cons: There was a lot of noise. A couple over us argued loudly all night. Then in the hallway lots of people loudly talking

Pros: Close to destinations

Cons: Having to pay for parking. My room had trash on the floor. Staff was rude and disrespectful. One front desk member had a sarcastic attitude and I was okay with that but the other 2 women were not good. Felt like I was bothering them by asking questio

Pros: nice room, friendly staff, good location

Cons: room was very cold when we arrived--air conditioning rather than heat was on. Also, there was no regular coffee in the room, only decaf And our requested wake-up call never came. Had I not awoken myself we would have missed our flight. I reported this.

Pros: It’s location

Cons: The hallways were dirty

Pros: Nothing

Cons: There was no customer service. I was told that because I was only staying for 3 days I didn't qualify for room service.

Pros: The room is ok for the price

Cons: Yes! The 2nd floor where my room was located the entire floor stinked of cigarette and marijuana smoke! I asked about the smell and the front desk said there was nothing they could do and the didn't have another room available. This in a smoke free hotel!

Pros: Somewhat clean

Cons: Had to pay to park, not able to change to a King bed instead of 2 queen

Pros: The location was great.

Cons: Covid does come in to play however, I have stayed in 5 different hotel chains in the past 3 months so I do know what is possible during these unprecedented times and this chain falls short.

Cons: The ‘free WiFi’ did not work and was never corrected. The airport transportation was 20 minutes late to take us back to airport. The hotel had children running up and down the halllways, on the stairwells, and elevators. I complained, nothing

Pros: Location was close to everything easy to get around very close to the airport.

Cons: I did not like the cleanliness of the hotel room. We did not receive any housekeeping services the entire stay, I saw several bugs throughout the room & towels and wash cloths were not changed.

Pros: This hotel has the most comfortable bed I've ever slept in away from home. I brought my own pillow (everyone knows hotel pillows are awful) and slept 9 hours straight--unusual for me as I've suffered from insomnia for over two decades. The staff is very friendly and accommodating. Rooms are clean and spacious.

Pros: The staff was very welcoming and courteous.

Cons: Nothing to dislike on this visit.

Pros: Very friendly and helpful staff

Cons: The sausage and eggs for the (admittedly free) breakfast could use improvement.

Pros: Staff and the new location the area has really done great things since I moved from Atlanta 10 yrs ago!

Cons: Everything was great! We brung our little dog lots of grass !!

Pros: The staff was friendly nice and Assertive.

Cons: No microwave in room

Pros: I didn’t like that they didn’t inform us that the pool was close and that the room had a funny smell also they need to let people know that the do a hold on the card

Pros: Make breakfast better and coffee

Pros: The customer service was great! Went over the wi-fi, breakfast and other accommodations upon checking in. Although it seems small, it went a long way. The rooms were very clean and the building was well maintained.

Cons: All was ok

Pros: The distance to airport was great. Hotel was also within walking distance from some restaurants.

Cons: The staff was friendly but 2 out of the 3 front desk clerks had their mask down below their nose. Gave you your room key taped to a piece of paper where they wrote your room number on and wifi info. It just seemed motel like not Hyatt Place quality.

Pros: Location to the airport and downtown Atlanta.

Cons: We had a gentleman knocking on our door drunk at 10 pm at night on a Sunday. The night before there was a large party happening in the hotel parking lot until 2 am. In neither instance did the hotel staff do anything. The drunk gentleman came back 4 times

Pros: Location to airport is good, wasn't bothered by airplane noise or traffic. Right next to an Irish pub which was good for drinks and in walking distance to hotel. Easy access to the building through the back. Easy check in and out process. Overall decent stay but probably wouldn't stay again. For the price, I would look elsewhere for a cleaner stay.

Cons: Room was comfortable, stains on floor/carpet and no microwave in room. Parking lot is not ideal and very small. Location is okay, no real chain restaurants nearby or gas station. Hallways smelled of smoke and Marijuana, no smell in room that I noticed.

Pros: The overall hotel experience at the hotel was nice. Staff very nice also.

Pros: The room size was perfect and the view was great easy check in.

Cons: The room hasn’t been cleaned in a while. Look like someone had been taken baths . hair was in the bathroom floor. Dust was built up on the sink, nightstand and kitchen bar. So been a mother I bleached it and kept it moving. We had too much stuff to be switching rooms. Won’t be back thought Also no hand towels only bath towels the entire hotel didn’t have wash cloths. So for second day I purchased some. THEY NEED HELP

Pros: Clean, good location,staff polite and pleasant. Quick response if anything was needed.

Pros:  

Cons:  

Pros: Location close to airport, shuttle service, decent breakfast, very clean.

Cons: First room that was given key for had not been cleaned.

Pros: Living Room area

Cons: Burn mark on toilet seat

Pros: Staff was very helpful and nice

Pros: The night audit clerk was really nice. It was very close to the airport and restaurants.

Cons: It was a bit dated. The pillow sheets were yellow-ish, the elevator was hanky, the paint was peeling off in the shower.

Pros: Friendly staff

Cons: dirty, rundown and out of date. stains on the bedding, carpet and furniture.

Pros: Check in person was very nice

Cons: I waited over 45 mins for the shuttle to pick me up at the airport

Pros: Nice, clean, quiet room.

Pros: The only thing I was impressed about is how the manager handle the situation.

Cons: Cleanliness was not one point and they were no keys left for each room. I did not get a key to my room until 3:17 AM

Pros: It’s was very clean overall!

Cons: There were a few hairs in the tub when I went to shower, so I got cleaning supplies and cleaned it myself. The remote to my TV did not have any batteries when I arrived- the cable box never came on. 2 nights- no tv

Pros: How the hotel handled COVID: Rooms sanitized with seal on the door. Restaurant closed. Breakfast is open, but all food items are behind the counter (6-8:30am M-F). Front row blocked in the shuttle van. Pool and gym open, must make reservation to use.

Cons: None

Pros: Location

Cons: No

Pros: Very close to the airport

Cons: Attitude from staff Hallways look old with thick carpet

Cons: Understaffed Staff not wearing masks properly Room walls dirty, chipped paint Broken faucet Someone’s fake nail left on table

Pros: Near food

Cons: Not safest location. Poor service right when I walked in. Nasty packaged breakfast.

Pros: I liked the location

Cons: The staff was very rude. The pool was closed and when asked if pool was available the staff responded w a rude snicker.

Pros: The room was very clean

Cons: Not exactly what I was expecting. The room was clean but outdated. While researching hotels I was looking for free parking. When I arrive parking was $15. Hotel is located in a busy area.I would recommend for one or two night stay.

Pros: The spacious room.

Cons: SUPER NOISY!!! Not only other guests but staff as well.

Cons: Worst breakfast of any Hyatt Place ever! Poor selection, closed early and dirty! Maintenance issues in room. The sink drain stop was broken and rigged with a tie wrap. Poor Direct TV. Channels were often blank and did not work.

Pros: It was close to the airport.

Cons: The room was hot, even with the air conditioning on. The temperature in the hallway was 82 degrees. However, the temperature in the lobby was cool.The furniture needs to be upgraded. The bed frame was dirty and was ripped on the edges.Carpet was stained.

Pros: location

Cons: The hotel was non smoking but the room smelled like cigarette smoke horribly and the AC did not work well or provide good ventilation.

Pros: It was clean and comfortable

Cons: The staff was rude, incompetent, talking about their complaints in front of guests, and all around lazy and slow not helpful as I had an infant with me.

Pros: I love the friendliness of the staff, cleanliness, and location

Cons: Beds were a little small and hard

Pros: Close to airport. Provides shuttle.

Pros: 24 hr food, bar until 1am, big rooms with nice features, great free breakfast.

Cons: Hit me with a 25 surcharge after I checked out

Pros: Everything was great. Great access (and even free shuttle service) to the airport. This was our second stay but not our last.

Cons: Food and drinks on site are a bit pricey.

Pros: Comfortable beds, great food, and great staff!

Cons: Somewhat loud from the interstate but not unbearable. Airplanes weren't a problem, though.

Pros: The staff is very friendly and helpful.

Cons: The breakfast buffet was rather over run and not enough tables so we left and found somewhere else to get breakfast.

Pros: Comfortable bed and quiet at night

Cons: Staff complaining loudly at breakfast dining room regarding schedule and hours. Which made me feel uncomfortable enough to leave room

Pros: When we arrived we were greeted by a very friendly and pretty lady that checked us in and gave us a brief tour of the breakfast area and the amenities. She made some personal suggestions and was very helpful and pleasant. The room was clean and everything appeared to work. We didnt have any issues with hot water or anything. The sitting room and kitchenette was a nice feature that i seldom have in rooms I book. Breakfast in the morning was good, much better than i expected honestly. I would definitely stay here again

Cons: One of our keycards didnt work. im sure we could have gotten it replaced but we never bothered to.

Cons: The staff was not courteous. The cleaning crew was still cleaning at 6 pm with music barring that cost be head down the entire hall. My food order was forgotten about and the iron in my room stained my clothing. The replacement iron given to me was supposedly checked by staff. It would not even turn on. When I went to check out to complain there wasn't an employee to be found.

Pros: The staff was incredibly friendly and helpful. The rooms were spacious and clean and for a great price. The hotel was quiet and easy access to restaurants and the interstate.

Pros: Great breakfast

Cons: I paid extra for a double room and they only had king's available

Pros: It was close to the airport and had a shuttle

Cons: I thought the king room had an actual separate bed room

Pros: I'm always careful of the hotels I stay at near the airport (any airport). So, although I typically have good expectations for Hyatt Place, I was still a little skeptical. I was pleasantly surprised by Hyatt Place Atlanta Airport South! It was clean. The location was awesome (just a couple of minutes from the airport)! It was surprisingly quiet (even though we were extremely close to the airport). The staff was friendly and helpful. Because of covid, breakfast was grab and go, but there was a decent variety. I'd definitely stay again.

Cons: The sink stopper did not work. Therefore, water that ran in the sink had to seep out. That made for a pretty gross experience when brushing our teeth.

Pros: Staff was nice and the breakfast was convenient

Cons: I didn’t like how the clock or phone did not work . I asked for an extra blanket and wash clothes and didn’t receive it . The air conditioning would not stay one temperature

Pros: The breakfast was pretty good, it seem like someone had a party in the room, doors are chipped bed head chipped, fridge got hair in it.

Cons: Needed a microwave in the room to warm my dinner, better cleaning, no parties cause it destroys the unit.

Pros: It was fair

Cons: Bad odor throughout the hotel including room.

Pros: The room is fit for a king!

Cons: No

Pros: NOTHING

Cons: Hotel was dirty hair in bed bathroom dirty I did not stay I asked for money back I didn¿t get it I stayed somewhere else customer service was horrible and police were all in front

Pros: Location was close to the airport and other attractions

Cons: Front desk staff on first night was nasty

Pros: Everything

Cons: Not at all

Pros: I did not like this hotel and I actually wanted a refund it was not clean the plumbing was not working correctly the handle on the toilet was broken and it was hair in the bathtub everywhere. Will never stay here agsi

Pros: The staff was amazing.

Cons: There were components of the bathroom that did not work properly.

Pros: Everything.... This is my favorite hotel I love staying there

Cons: No

Pros: It was close to the airport and car rental

Cons: The carpet was dirty as well as the couch. I did not feel comfortable placing my items on the couch. We had to pay $12 a da for parking. I was not impressed.

Pros: The mini fridge and the separation from the bed and the sofa area

Cons: That it did not have a dresser or a bigger closet. Also the bathroom was a little small

Pros: Nothing Refrigerator Didn't Work Large Roaches In My Room From The Time I Entered The Property No Staff Available Staff Started Automatically Trying To Itemize Everything From Early Check-in When I Already Paid In Advance Charged For Parking When It's Fre

Cons: Free Never Ever Looked At My Reservation Just Started Automatically Trying To Itemize Everything No Hello No Nothing Wouldn't Honor My Hyatt Regency # or Status Terrible.

Pros: Breakfast opened at 6 AM and coffee was earlier

Cons: Charged to park car overnight. UNEXPECTED

Pros: Happy

Cons: Thankful

Pros: Very friendly staff, convenient location, nice pool, breakfast... great rooms! A+ experience

Pros: the bed clean

Cons: cleaning and poor maintenance

Pros: The hotel was clean

Cons: For the price I paid for a week (almost $---) it was not worth it at alll. The bathroom very small!! The tv very outdated !!

Cons: The lady at the front desk was very rude and locked us out of our room. She could not see we had booked an extra night. Treated us like criminals. Very nasty

Pros: Close to the airport.

Cons: The hotel was very outdated and the rooms were dirty. I’m very surprised Hyatt allows this. Is not consistent with the Hyatt Brand at all. Smells terrible throughout the hotel. Would definitely not stay here again.

Pros: Size of room has a lot of space. Comfy room.

Cons: I didn't like the fact housekeeping lied about a outlet hole in the wall and said I punched a hold in the wall and the hotel tried to blame me. Funny thing it was a simple outlet hold that needed a plug. They should have checked inside of taking her word.

Pros: Area

Cons: My room was dirty and couldn’t sleep people were fighting and getting high in the room next to me

Pros: Not much

Cons: Three or four years ago this was a fairly nice hotel. Certainly not the same now! If they don’t take hold pretty soon it will be like 90% of the hotels in Atlanta. Normally considering the demographics hotel get pretty run down in three or four ye

Pros: The manager and staff were very professional and provided a great experience.

Cons: The only thing to note was the original King suite we walked into upon arrival had what looked like puke or spilt food on the floor(Appeared like vomit with some noodles around it. The replacement room was clean but had a strong odor of marijuana.

Pros: Very comfortable.

Cons: Failing repair in ceiling over shower was a bit tacky.

Pros: Close to airport

Cons: Dirty, smelly room. Toxic, chemical type smell in lobby. Cigarette smoke smell in bldg from ppl smoking in the hotel. A vile hotel made worse by the even more repulsive and unprofessional management and some staff. The worst Hyatt property ever stayed at.

Pros: It was centrally located

Cons: everything i got on the elevator it smells like Marijuana

Pros: The location was conveniently located outside of Atlanta. It was great to avoid traffic and would be perfect if you were traveling from Atlanta International.

Cons: The hotel was dated and the room left lots to be desired. The room was musty with lightbulbs not working, had mold all over the shower, the A/C unit had dust caked, and the TV barely worked. There was also an overwhelming smell of marijuana on our hall.

Pros: The staff were great providing information and answering questions.

Cons: No cleaning service until 3rd day of stay, but you could leave trash outside of door and towels to get clean ones and trash emptied. Trash in garbage near elevator always running over and with a bad odor. Soda purchased from front desk was $3.51 for 20 oz

Pros: Location, free parking.

Cons: The microwave used to heat up the breakfast sandwich was absolutely dirty, looking at it from the outside. I told one of the staff about the coffee being empty. She thanked me. Yet, when I came back later for the coffee, it still had not been refilled.

Pros: Roaches, stains and burn holes in couch and flooring. Stained walls...Roaches came out at night I packed my bags and left didn't even stay the entire reservation.

Pros: There were no bedbugs. That’s the nicest thing I can say. Everything else was dingy and dated. Oh the location to airport was good and there’s a shuttle.

Cons: This place feels like a Howard Johnson that was renovated in the 90s and rebranded as a Hyatt.

Pros: The location and free shuttle to the airport.

Cons: They put a $30 pending charge on my debit card and when I got home I saw a $247  pening charge on my debit card. I called them and they were unable to do anything because of the banks timeframe for refunds. But the hotel were able to rectify

Pros: Clean

Cons: I paid $--- for the room. The staff billed me an additional $500 and are making ot difficult to resolve the matter. Horrible people!

Pros: The Double bed room

Cons: The King bed room was not what I expected. The room looked older and the bed was very low to the ground.

Pros: Free Parking

Cons: Shower in bathroom was not attached correctly.

Pros: It was clean.

Cons: I dont understand why i was charged $170. It was never explained to me what that amount was for. I dont appreciate hidden fees. Will not be returning to this specific location as a result of the staff being of no help.

Pros: When you spend a lot of time in Hotels you really only need a few things to be satisfied: - comfortable bed - reasonably quiet room - internet access so you can work/ play Sadly this hotel could only fulfill one of these. I won't be back

Cons: No internet access, no one seemed to care about trying to fix it or move me to a room that worked. And it worked in other parts of the hotel so I feel like I was shined on.

Cons: The room AC/heat unit controls were not working properly. It would be IDEAL if there was a thermostat on the wall.

Pros: The registration staff was helpful. The room was clean and comfortable.

Cons: Cleaning staff did not make sure the frig was empty. Hotel was listed as being "downtown" but really was a little ways from town and not within walking distance as anticipated. It should not be referred to as a downtown Chattanooga Hotel.

Pros: Staff was very friendly

Cons: Breakfast was cold and over cooked, coffe and tea was not replenished in the room. Not a lot of things near hotel

Pros: The staff was very friendly.

Cons: Sink plunger didn't work. Told staff, assured would be fixed while at vball tourny for 7 hours. Returned at 11 to find it wasn't and that shower was broken. Water only a trickle but scalding. Daughter showered in teammate's room, wife and I didn't shower

Pros: Close to airport Quick Check In

Cons: Room was run down A/C/Heat was noisy Bed was Fair

Pros: Breakfast; the young man, in charge of arrangements for making the breakfast a success, was simply outstanding. He truly understands the importance of what he does, and didn't hesitate to go beyond doing the minimum. I recommend he be "fast track"!

Cons: Parking charges; and the front desk staff.

Pros: Breakfast

Cons: My room smelled like mildew

Pros: It was a clean hotel. Breakfast was good.

Cons: Pool was closed. The bathroom was not updated like Hyatt Place North. North has an updated bathroom with glass showers.

Pros: breakast

Cons: restrooms too small

Pros: It was very close to the airport.

Pros: The location

Cons: rooms not that clean

Pros: Bed and couch were comfortable

Cons: Advise all fees prior to completing checking in. Guest should not have to stand outside their room for 5-10 minutes trying to open their door even after the keys were rekey. We should be able to access all doors when entering from the outside.

Pros: Great staff. Good transportation, room layout, breakfast.

Cons: Water pressure was a litle weak.

Cons: Parking charge. I requested an AARP discount and was told I had to request at the time of booking.

Pros: The hotel was clean and the room comfortable. The staff was professional and friendly.

Cons: I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.

Pros: Nice breakfast. Having a bar and snacks available at night.

Pros: I enjoyed my stay. Comfortable room and good breakfast.

Cons: I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.