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Good Value For Money, friendly and helpful staff and excellent position for the beach
We love it! Perfect for families with children. Literally by the sea with a lovely sandy beach. Lovely food. Just a complain about juices: undrinkable!!!!
Only the location. The room was dirty, the service was poor, the breakfast was good but dishes and glasses were dirty....at the end I don't suggest this hotel! In a general opinion the hotel isn't beautiful.
Great selection of food for breakfast. Staff friendly and helpful Pool too cold - Not heated
Location, Weather and relaxation I found the Elavator service appaling. Every guest awaiting the elavator was complaining about the delay. There was no way all lifts were being operated simultaniously
i thought the food was excellent great range and the cleaness of the hotel was outstanding. some of the staff could be more helpful.
Very nice and gratefully stay there during our summer vacation as every year when we can. Not applicable.
Staff very friendly. Apartment and facilities excellent. Beds in smaller room of apartment very uncomfortable!
We have stayed at this Apartment Hotel before and are still impressed with the level of service and care.
Great location and well placed for the beach and good choice of swimming pools Lack of a kettle and under the beds had not been regularly.
To be honest the accomodation was what I expected. However, during our first night, which ended up being our only night, the drains leaked into the apartment very badly. This was repoted in the morning and we moved out. We were not offered alternative accomodation until later in the day when I rang to say I had found another hotel myself. Please read above.
The staff and the food. The location.
The location, the beautiful envoirment, the food, the room's view.Great Internet free with wireless acess
We enjoyed our stay very much. The hotel offered excellent facilities and nothing was too much trouble for the staff. The hotel was marvellous but was at the top of a very steep hill. Not good for people with walking difficulties.
Excellent hotel which we really enjoyed for what was our third stay. Very busy during school holidays but still, excellent. Food is lovely, staff very friendly, good kids club and very clean. Recommended for families..
Food was amazing, staff was also very friendly and helpful, Son Bou beach is one of the most beautiful clean beach we ever seen Nothing, please note that it is a family hotel: e.g. lots of kids, but if you go to the beach, this is not a problem.
pleasant staff It was too far to walk to the port in comfort and uphill to walk back-not good if you have back problems either as beds very hard. Noisy too, as road works in progress in the street below. If without car which we were no info about bus times etc
I enjoyed the use of the spa facilities. The breakfast choice was excellent. We only stayed 1 night so did not make use of the restaurant. The only small thing was that the room smelt smokey when we first arrived, however I mentioned this and a maid came to spray it and this helped in freshening up the room.
Breakfast buffet was outstanding. Very nice simple pool and spa on the roof. The Telegraph bar is most pleasant.
Location, near bus stop. Balcony
Staying at Capri was very nice and we found the hotel staff to be very friendly and very helpful. We found the hotel and apartments very clean and well looked after. Overall a very pleasant stay and would return there without a doubt. Thank You.
Staff were very helpful indeed and more than willing to provide local information. The spa facilities were also lovely, if a little small. The breakfast was a particular highlight with a huge range of food and quality each day.
Mostly Everything. Hot food at breakfast not very hot. No kettle in room for making tea or coffee
Good location. Great breakfast The website said that there was a spa and a pool, but both were closed due to renovations during my stay.
Breakfast fabulous, hotel very clean and central location There wern't any
Stayed in apartment battached to hotel. Clean, but a little bare. 15 mins walk from harbour
The hotel is in a great location in the Es Castel area. It is just a 5 minutes bus ride from the center of Mahon. The hotel was clean and we had a wonderful ocean and bay view after paying a small supplement. The bathroom size was adequate and the shower had good water pressure. The beds were comfortable. The breakfast had a wide variety of European foods. The hotel does not have ice machines.The air conditioning did not work very well -- it did not really cool the room down that much.The rooms, bathrooms, and hallways needed upgrading. We found some big beetle-type bugs running around in our room even though we were on the fourth floor. Finding parking near the hotel for a rental car was a challenge.
Close to lovely Es Castell. Great location and easy access to airport. Fantastic views across the port of Mahon.Enjoyed pool. Breakfast enjoyable Decor of hotel a little tired and threadbare. Not quite what I expected from Barcelo chain.
Food was very good & the staff are very freindly and helpful decor in the rooms where a bit tired looking
We have stayed at The Hamilton in previous years, and their food and service has remained at a high level.
Very pleasant stay but the room was very small and the shower and other facilities were a little tired.
The staff were very pleasant and helpfull. I thought the food was very poor.The beds were very uncomfortable in the roon i stayed in.
the staff - the food - the room - the hotel itself - 100% first class. i was in mahon to attend my brother in laws funeral staying at the barcalo made the unhappy event bearable. none
The location for us was very good, we like to walk to restaurants in the evening and the harbour was lovely. We did not like the fact that we had to move two days before the end of our holiday. The Hotel Capri, in Mahon was very nice but we would have prefered to be in a hotel situated more like the Hamilton
Buffet, although little vegetables The first room they gave us was like a room in a low star hostel. We claim for another room and we had to stay in the same room 2 nights (we were only 5...). Moreover, the bathroom was not cleaned during our stay in the first room (towels in the same bad position we had left them, no shower gel for the second day). After that, they change us to a better quality room, in a fourth floor, sea sightseeing, bigger and better equiped.
It was handy for completing business in Mahon. We stayed on half board and the food was not up to the standard my friend had previously experienced
There was nothing open only 6 people in the whole 120 room hotel no train as advertised no entertainment as advertised no poolside bar open the area is very very quite none of the 4 shops open ghost town
The staff friendliness above all and the extra activities (sports centre with mountain biking, diving, tennis, trekking, etc...) Accessibility (it's close to the airport, but is almost only accessible by car - poor bus service)
Perfect atmosphere for relax.
It was easy to find, cheap to stay, and had very thing I needed. Staff was very friendly and helpful. Breakfast was included but wasn't good. Spent extra money to have a dinner at one of the nearby sister-hotels, and went through the pains of making a reservation and getting dressed up for it, but it was only a buffet with decent food. Located close to a few beaches, but the better ones were far away
Excellent location close to beach. Comfortable rooms.
Good dinner. Friendly service. No wifi, no direct beach access.
Great location on beach. Small hotel with friendly and helpful staff. Almost totally adult guests when we were there. Food mostly OK, occasionally not hot enough. Towels very thin.
The location and the comfort. The quality of the food is good but not really excellent: I was expecting something more by a Sol Hotel.
The cleanliness and staff were first class Thank you. The food was fine but very much the same each day.Overall very good though.
The location was great. Important to have a car. All rooms with balconies. The view from our room was magnificent. The fact that we could smell smoke while sitting in our room. No separation between smoking rooms and nonsmoking.
The staff were very helpful and changed us to a room with view over pool and sea after we said we were dissappointed with the view we had.The food was excellent and great choice, watching the chef cooking was also quite entertaining. we also enjoyed some of the evening entertainment but would have liked some every night. I think the drinks from the bar were over priced so we made one last all the evening. The pool bar was not open during our stay but maybe that was because it was nearly end of season.
Stayed there before - know the staffand the resort. We asked for a room with a view of the swimming pool and whilst no promises were given, we actually had a room that overlooked the refuse bins!!!
This was my first visit and I will be back. The hotel is perfect for a solo traveller who likes the beach and to walk with convenient meal times, excellent staff and facilities and centrally located. Thank you
Excellent location and view from room, very clean, food fair to good, entertainment every evening except Sunday. The overall quality of the hotel suggests that this is not quite up to its four star rating. We stayed at El Fuerte hotel in Marbella for a week earlier this year which also claims four stars and it certainly had a superior feel.
The location, the friendly staff,and the proffessional running of the hotel, especially the blond lady that was at breakfast The bedroom was a little cold, we where not able to work the heating
The accommodations were good and the staff friendly and helpful
Very friendly and helpful staff, air-conditioning a boon, shady garden for sitting in heat of the day, wonderful position overlooking the harbour and watching the fire-works, gargantuan breakfast, try the pomada,easy walking distance to bus-station, old town and local squares where you can stroll in the evening with the townsfolk.
I like the view to the harbour and water You had to walk a lot of stairs to reach the hotel
The tall male member of staff was very pleasant and helpful. The air conditioning in the room I was given did not work at all, and after a change of room the following day the main light did not work. I felt that both faults were obvious, which led me to form the impression that the hotel is not well-maintained. The female staff member to whom I complained about the faulty facilities made me feel very awkward - as a paying guest of the hotel I did not appreciate her attitude at all.
excellent breakfast. amazing views. lovely staff. a little bit of walking into town which some people could stuggle with.
Distance from Mahon Centre and tired decor in room
Very good! staf is very friendly!!! Trully recommend!
Good standard, value for money I found the hotel hard to find and carparking a problem
veiws of harbour beds and small room
It's a modern hotel, with all of the commodities that we can expect from a 4* hotel. The rooms are pleasant and clean.
Convenient location, clean rooms, very friendly and helpful staff, good buffet breakfasts and dinners! Checking in and out took quite a while
The Staff were very helpfull and friendly. They were quick to move me after I complained about the location of my room. The rooms were very clean and modern. The room locations were badly planned as a lot of the rooms looked straight into another room with no view what so ever. I felt that I could not go out onto my balcony or leave the curtains open. I requested another room that was a lot quieter and looked out onto a field. The food was nice but not very hot.
we have stayed at this hotel before (13 years ago) and have used the barcelo chain since, this hotel offers a wide range of facilities to cater for every age. an ideal family hotel very popular with other europeans not just british holiday makers.we will be returning.
I enjoyed our stay at the Hotel because it was relaxing, without too much disturbance from young people, particularly around the pool area. For a supposedly (applied for) 4 star hotel, the buffet food on every day of our 6 night stay was appalling.
Location, at three minutes walking to Punta Prima beach, which is a great beach. Inside hotel area, everything is very spacefully, with a lot of green areas, trees, 4 swimming-pools, and things for all family.
The rooms were comfortable, clean and modern. The staff were friendly and helpfull. The spa was a little too dear. There was a wide choice of good quality food. The pool area was stylish, immaculate and spacious. The glass wall between the bathroom and bedroom could be a little "awkward" for friends when using the shower.
We travelled with another couple and were put into ajoining rooms which was very convenient and made out stay more pleasurable
The staff were friendly. The hotel has a magnificent view. The food was good. The pool was good. The publice areas are extensive and nice.
Its very old fashioned furniture wise.. Could really do with refurbishing..
excellent helpful staff breakfast excellent location breath taking he bathroom in need of updating
I think the location over looking the bay is probably its best asset together with a great swimming pool. The choice of food at the breakfast is excellent lots of fruits and juices and cooked dishes, as well as on demand omelette. The dinner buffet is excellent value for money. Also the staff are very nice especially Ester at the reception and the housekeeper respects your timing.The harbour is walking distance and best to see at night with all its lights and restaurants ie @Peter's Dinkums The acoustic from the rooms is the only little thing and also only BBC world in english and no french channels on the tv.
The facilities were good and the position of the hotel was excellent We were not impressed by the self service restaurant although the food was reasonable if you were late to dinner it had been hanging around for a while. We would recommend bed and breakfast, rather than half or full board.
Nothing I did not like the very loud noise of the band. It spoils the beautiful look over the harbour at night. You could not talk with each other because of the music and you have to speak with a very loud voice to the waitress to place your order. the coffee machine was broken down and the machine who did work gave coffee drip by drip.
We had a lovely room with a great view over the port. Only criticism, was the pool furniture was old and uncomfortable
Good location, good hotel, good room, good price! Not being able to get a meal 5 mins after the kitchen had closed.
Courtesy of all staff. Magnificent Mahon harbour view room. Buffet dinner at 15Euros good value No hot drink making facilities in room!!
Functional hotel in somewhat old fashioned style, located 10 minutes from the old city, nice views from some rooms over the harbour
We have stayed at the hotel on many occasions and you can always be assured of a warm reception. None. the buffet restaurant is also very good
The view from the room fronting the port in the morning! The room service did not have all the menu items available, I had to change my order many times in order to finally get something I like.
We were given a free upgrade to a suite, which was to an excellent standard. The staff were friendly, professional and very helpful No
lovely gardens and pool area, great food everything was great. No
calm and peaceful hotel, very close to the beach although car is needed to move in the area. Good breakfast buffet
Room was clean and comfortable, and lovely pool Breakfast was ok, not enough entertainment and staff were not helpful as receptionist came from Majorca!
Large rooms, buffet was OK. Reasonable option if you have a car and don't mind driving 30 minutes to get anywhere and you are looking for a (very) quiet place. Far from beach, far from any restaurants or shops. Spa and gym are not very good: sauna switched off, ancient equipment... Most tourists are parents with kids, there is absolutely nothing to do near the hotel.
We liked the tranquility. we enjoyed the pool and the garden around it. The room is spacious and quite good. Some of the furniture was a little bit dated.
Nice swimming pools, breakfast ok. Beds are a bit hard. Rooms can be noisy when you're on the ground level and your neighbours upstairs are wearing tacones lejanos.
Spacious apartment,quiet location.Pool and garden areas attractive and well tended. Large and varied breakfast buffet.Lots of info available on local attractions,Plentiful car parking. No
the view not allowed to use the pool after 7p.m.
The friendly and helpful staff. The tranquility of the location and that it was a small hotel. nothing
Evening meal was not up to the expectd standard
quality of equipement, material sound from pool
comfortable,excellent value for money
peaceful and comfortable if a little dated The restaurant was poor and as the only one within 2 miles in a large residential/mooring a real missed opportunity
the view not at all 4star hotel, 2 at the most
Excellent location, but must have a hire car, for touring the Island of Menorca, great views across to Mahon and only 30 mins drive from Mahon. Excellent facilities [bar, restaurant, pool etc]. Although we booked the hotel in January, for a two week stay, we were relocated to a higher grade hotel, within the hotel group, for the last five nights of our holiday, at Son Bou, with no extra cost to ourselves. The second hotel was superb in all respects and the arrangements for the move were faultless. The move was as a result of no bookings at the Cala Llonga hotel at the end of September. The downside to the move was that we had to pack & unpack an extra time.
Relaxed, laid back. Excellent in reception, restaurant less so. The food in restaurant was adequate only.Room was smelly because of lack of airing only.