Room was clean and staff was friendly. Room had a strong cleaning agent scent to it.
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Amenities at Smart Suites, an Ascend Collection Hotel
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Smart Suites, an Ascend Collection Hotel
7.7
Good
831 verified ratings
Wonderful
377
Very good
150
Good
142
Okay
42
Fair
40
Mediocre
34
Poor
46
Summary of reviews
Guests say
Most guests appreciated the hotel’s friendly and helpful staff, with many reviews highlighting excellent service at the front desk and during breakfast. Cleanliness was also frequently mentioned as a positive, with several guests describing the rooms and hotel as very clean. The location was considered convenient by many, especially for downtown access. Breakfast was generally well received, with guests enjoying the options provided. However, a recurring negative was the comfort of the beds, with multiple guests finding them uncomfortable or noisy. Some also noted the hotel is dated and has occasional unpleasant odors.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.6 out of 10
577 reviews
8.2 out of 10
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9.1 out of 10
2 reviews
6.7 out of 10
2 reviews
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities provided in the hotel rooms?
The hotel rooms are equipped with a refrigerator, dishwasher, microwave, and comfortable beds for an enjoyable stay.
Is there a specific time of year that is best to visit the hotel?
The high season to visit the hotel is in April, offering a great time to enjoy the facilities and nearby attractions.
What are the dining options available at the hotel?
The hotel offers a complimentary breakfast and a snack bar, providing convenient dining options for guests.
Are there any concerns about cleanliness at the hotel?
While the hotel provides clean and spacious suites with comfortable beds, some guests have mentioned concerns about specific odors in certain areas of the hotel.
Is parking available at the hotel?
The hotel offers free parking, providing ample space for guests' vehicles during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on higher floors to avoid unpleasant odors and noise from the surroundings.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient or of low quality, so consider bringing your own if you have specific preferences.
Check the Jacuzzi Availability
Before booking, inquire about the cleanliness and availability of the Jacuzzi as a few guests mentioned it being dirty during their stay.
Be Mindful of the Neighborhood
Some guests expressed concerns about the neighborhood, so it's advisable to be cautious, especially when parking or walking around the area at night.
Inquire About the Pet Policy
If you have allergies or prefer a pet-free environment, it's recommended to inquire about the pet policy as a few guests mentioned the hotel being pet-friendly.
Consider Noise Levels
Guests reported issues with noise, including barking dogs and disruptive guests, so consider this when selecting a room or planning your stay.
Verify Room Amenities
Some guests mentioned discrepancies in the availability of amenities like kitchenware and laundry facilities, so it's advisable to verify these before your stay.
Check for Odor Concerns
Several guests reported unpleasant odors in the hallways and rooms, so it's advisable to check for recent reviews addressing this issue.
Confirm Breakfast Quality
While some guests praised the breakfast, others found it lacking, so it's advisable to manage expectations and consider dining options nearby.
Inquire About Parking Security
If you're traveling with a vehicle, it's recommended to inquire about the security of the parking lot, especially if you have concerns about the neighborhood.
Location
1700 Shelburne Road, South Burlington, VT 05403
What's nearby
- Magic Hat Brewing Company357 yd
- DoubleTree by Hilton Burlington Vermont3.4 mi
- Juniper Island Light3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Smart Suites, an Ascend Collection Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | October | $276 | $331 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 111% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Smart Suites, an Ascend Collection Hotel
What is the cheapest day to book Smart Suites, an Ascend Collection Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Smart Suites, an Ascend Collection Hotel is Tuesday, with an average nightly rate of $200. The most expensive day is Saturday at $341 per night.
How far in advance should you book Smart Suites, an Ascend Collection Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Smart Suites, an Ascend Collection Hotel, book around 2 weeks in advance. This could save you approximately 45% compared to booking last minute.
KAYAK's top tips for your stay at Smart Suites, an Ascend Collection Hotel
FAQs when booking at Smart Suites, an Ascend Collection Hotel
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Closest
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See most recommended stays in South BurlingtonGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.5 mi | Burlington | 4.3 mi |