Dining
Basics
Accessibility and suitability
Pool and spa
Media and entertainment
Things to do
Parking and transportation
Bedroom
Bathroom
General
Services and conveniences
Laundry
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers enhanced cleaning, hand sanitizer in guest accommodation and key areas, daily housekeeping, 24-hour security, contactless check-in/check-out, and disinfection of high-touch surfaces to ensure a safe and clean environment for guests.
What can guests expect from the complimentary breakfast?
The complimentary breakfast offers a variety of options and is highly praised for its quality and selection, providing a delightful experience for guests.
What are the best times to visit the hotel?
The hotel is an ideal choice for both winter and summer getaways, with its proximity to the Heavenly ski resort making it a perfect location for winter activities, while its convenient location close to the lake and city center ensures a pleasant stay during the summer.
What is the hotel's approach to sustainability?
The hotel is committed to sustainability and offers free EV charging stations, catering to both Tesla and other electric vehicles, demonstrating its eco-friendly initiatives.
What practical information should guests know about parking?
The hotel provides parking with an EV charging station, but guests should be aware that there is a $15 per day parking fee.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting in April for a quieter experience and potentially better rates.
Take Advantage of Nearby Attractions
The hotel's proximity to Ski Run Marina, Heavenly Village, and Heavenly Mountain Resort makes it convenient for exploring these attractions.
Check for EV Charging
If you have an electric vehicle, take advantage of the hotel's EV charging station, catering to both Tesla and other electric vehicles.
Be Mindful of Noise Levels
Some guests experienced noise disturbances from neighboring rooms, so it may be helpful to pack earplugs for a peaceful night's sleep.
Explore Dining Options
The hotel's location next to a restaurant that delivers to the hotel provides added convenience for dining.
Consider Room Selection
Some guests found the rooms to be small, so if space is a priority, consider upgrading to a larger room.
Plan for Parking Fees
Be aware that there is a parking fee of $15 per day, which some guests found unexpected. Consider this additional cost in your budget.
Be Prepared for Crowded Breakfast
Several guests mentioned that the breakfast area could get crowded, so planning an early or late breakfast time may help avoid the rush.
Enjoy the Indoor Pool
Guests appreciated the warm indoor pool, making it a great option for relaxation and family fun.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | July |
Average price (weeknight) | $365 |
Average price (weekend night) | $368 |