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We booked our stay online through Traveluro. We booked a stay on the 14th of September to check out 15th September. Everything was okay until we received our confirmation and for some reason our dates had changed to 20th to the 21st of September. We called Traveluro to sort the issue out....from then on things just got worse and worse. They claimed to be sorting things out whilst not returning our calls and doing little to help. They also kept saying that we were asking for a changed to our booked dates, we only wanted the dates we had booked before their system error. Over and over They claimed to have spoken to the hotel who apparently were refusing the changes or a refund. Stating it was a no refund booking. We spoke to the hotel directly who said they had rooms available on our date but Traveluro as the third party needed to sort things out for us. So currently we are £146 out if pocket and have been advised to try to claim this back through our bank. The whole things has been a farce and we will never use Traveluro/Kayak or any of their associates to travel or book and would encourage others to do the same.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | October |
Average price (weeknight) | $149 |
Average price (weekend night) | $244 |
Casco Bay Hotel Ascend Hotel Collection is located at 80 John Roberts Road, 4.5 miles from the center of South Portland. Lyric Music Theater is the closest landmark to Casco Bay Hotel Ascend Hotel Collection.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Casco Bay Hotel Ascend Hotel Collection.
Yes, Casco Bay Hotel Ascend Hotel Collection offers free Wi-Fi.
Yes, Casco Bay Hotel Ascend Hotel Collection offers free parking.
Yes, Casco Bay Hotel Ascend Hotel Collection offers free airport shuttle service.
Casco Bay Hotel Ascend Hotel Collection is 1.7 miles from Portland. Casco Bay Hotel Ascend Hotel Collection is 44.9 miles from Portsmouth Pease Intl.
KAYAK scours the web for all room deals available at Casco Bay Hotel Ascend Hotel Collection in South Portland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Casco Bay Hotel Ascend Hotel Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Casco Bay Hotel Ascend Hotel Collection.
Value for money | 8.2 |
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Distance to city center | 4.5 mi |
Nearest Airport | Portland |
Distance to airport | 1.5 mi |