Pick-up location | South Portland |
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Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Pickup truck, Premium, Premium SUV, Standard, Standard SUV |
Rental locations | 1 |
Airport locations | 0 |
Popular agencies | Enterprise Rent-A-Car, Turo |
Economy | $65/day |
Compact | $64/day |
Intermediate | $67/day |
Standard | $55/day |
Full-size | $55/day |
Full-size SUV | $84/day |
Premium | $80/day |
Luxury | $98/day |
Pickup truck | $95/day |
Premium SUV | $141/day |
Intermediate SUV | $49/day |
Compact SUV | $57/day |
Standard SUV | $70/day |
One location in South Portland
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Reviews
2.0 Poor
Mar 2021
Pros:
Nothing. I canceled my reservation at the kiosk.Cons:
I was given 3 cars to try. The first car wouldn’t turn on and was filthy. The second car had brakes that sounded terrible. The third was filthy. The clerk was rude and short with me. She said those 3 terrible cars were my only options. Yes, including a car that wouldn’t start. I canceled my reservation and went with enterprise.10.0 Wonderful
Jan 2021
Cons:
staff was unhelpful when i told them the car was missing an ez pass10.0 Wonderful
Oct 2020
Pros:
Staff knowledgeable and super friendly. Car clean and newCons:
Better lighting in the pickup/drop off area6.4 Okay
Sep 2020
Pros:
customer service was good wait time was goodCons:
I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.2.4 Poor
Aug 2020
Pros:
I was expecting a midsize suv and got a tiny Kia Soul The back did not have ac- the hatch had to be opened manually The return experience in Boston was an absolute nightmareCons:
I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a Jetta10.0 Wonderful
Jun 2020
Pros:
The car was clean and comfortable.Cons:
The drop off parking location for Alamo's cars took a while to find in Bangor3 locations in South Portland
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2.0 Poor
Dec 2020
Pros:
POOR customer service and response time to callsCons:
We had a problem because my husband was exposed and contracted Corvid the whole experience was handled as poorly as posible and lewft us with a huge bill when we informed them immediately. We won't be using Enterprise ever again10.0 Wonderful
Oct 2020
Pros:
Very nice, professional and friendly!Cons:
Honestly, nothing it was geat!4.8 Mediocre
Oct 2020
Pros:
I got the last car available and the interior had a strong smell of gas for the entire duration of the trip. I had to drive with the windows rolled down and no one from Enterprise answered the phone while trying to connect with them and ask if I could exchange the car during the trip from Portland to Bar Harbor.Cons:
A real person answering the phone and/or calling me back.5.6 Fair
Oct 2020
Pros:
The staff I saw were nice. THere was no one there when I left with the car, and there was a problem. There was something wrong with the driver's side door, and there was no one to talk with about it. I just left because it was late and I was tired.Cons:
For $100 per day, give me a car that is perfect. That was way too expensive for a car with a door that sounded like it would break off every time I opened it.2.0 Poor
Aug 2020
Cons:
The vehicle we rented was old and was uncomfortable10.0 Wonderful
Jul 2020
Cons:
Easy check in, great car in great condition, easy and quick return. Super happy with the experience. Thanks!One location in South Portland
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10.0 Wonderful
Apr 2021
Pros:
The staff was very nice when we went to pick up our car. The car itself was very clean on the inside and out. It was so easy to pick it up and drop it off at the airport.Cons:
Nothing- great service through dollar rental!10.0 Wonderful
Jan 2021
Cons:
Nothing, staff in Portland was friendly and responsive when we discovered a problem. I didn't drop off the car, but I'm guessing it went well.2.0 Poor
Dec 2021
Pros:
Literally no aspect of this was positiveCons:
I was told I could cancel, because I couldn’t use my outgoing trip due to a snowstorm. I was not allowed to cancel this trip so I paid around $150 for nothing10.0 Wonderful
Aug 2020
Pros:
the guy in Portland was fantastic - very informative and helpful6.0 Okay
Jun 2020
Pros:
The staff at Boston Logan were excellent.Cons:
The car smelled like stale cigarette smoke and cleaning supplies.2.0 Poor
Dec 2018
Cons:
I was not informed at the time of reservation that the company requires a credit card, which I do not have. I paid $35 at the time of booking and was no able to recoup that money, could t rent the car and was stranded at the airport!One location in South Portland
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10.0 Wonderful
Mar 2021
Pros:
Received an excellent vehicle. Check in and Check out could not have been smoother.Cons:
Nothing. This was seamless and efficient.2.0 Poor
Dec 2021
Cons:
“Dealers choice was a Dodge Ram pickup truck, something no one would take going to New York City. I had to pay $60 for a reasonable sedan. It was a straight up scam5.2 Fair
Oct 2020
Pros:
I liked the carCons:
The car was very dirty4.0 Mediocre
Oct 2020
Pros:
Great upgradeCons:
The car was super dirty10.0 Wonderful
Aug 2020
Pros:
Yes It was easy and everyone was polite and helpful.6.0 Okay
Apr 2020
Pros:
Ease of rental.Cons:
Car was not cleaned. It had food in it and liquid pills in seats. Missing floormats. Scratched vinyl.One location in South Portland
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10.0 Wonderful
May 2021
Pros:
Didn't take forever like other car rentals, I got my car within 5 minutes of arriving!!8.4 Very good
Aug 2020
Pros:
The agent accommodated our change request at the desk efficiently and the upgrade was more than satisfactory.Cons:
Off hours drop off needs some work. There were no clear instructions or directions as to where to deposit the keys. I dropped them off at the unmanned desk. I never received a notice that the keys were accounted for.10.0 Wonderful
Nov 2019
Pros:
The staff was very helpful and attentive.3.6 Poor
Aug 2019
Pros:
I rented the car on Kayak for $135. When it was all said and done, it was $298. Nickel and diming you is not ok.Cons:
Charge what we originally ordered!10.0 Wonderful
Oct 2017
Pros:
the computer automatically includes a partial fuel charge and the gentleman that checked in the vehicle had me go inside ant the customer relations person promptly removed that charge.. To me the tis caring about your customers.10.0 Wonderful
Jul 2017
Pros:
Great value and car. Very convinent location at the airportOne location in South Portland
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2.0 Poor
Mar 2020
Pros:
Staff was greatCons:
The vehicle smelled like smoke.6.8 Okay
Jul 2019
Pros:
Drop off easy. Staff super helpful.Cons:
Rental was a Jeep Grand Cherokee. We traveled in Maine over unfamiliar roads GPS often wrong, particularly in Portland Jetport. Often made last minutes changes in turn directions causing us to miss numerous turns and causing way too much backtracking.10.0 Wonderful
Mar 2018
Pros:
EverythingCons:
No complaints10.0 Wonderful
Sep 2016
Pros:
Van with price as promisedCons:
Everything fine10.0 Wonderful
Jun 2016
Pros:
Friendly and Professional2.0 Poor
Oct 2022
One location in South Portland
One location in South Portland
One location in South Portland
Most popular agency | Enterprise Rent-A-Car |
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Most popular car type | Mini |
Average price | $57/day |
Good deal | $39/day |