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Good breakfast, staff friendly. Afternoon staff not especially familiar with points of interest-but wifi available. Fair value for cost. Nice sitting room first floor with pleasant patio. Walking distance to many restaurants. Would book again-if traveling alone Thin walls-easily heard tv from other room-loud for heard of hearing guests til 10:30.
Friendly, clean, comfy. Good location. Wifi in rooms rubbish, blinds in rooms need dusting, noise from street is quite loud.
Clean, updated rooms Good food in restaurant Staff are for the most part pleasant and helpful when they're able to be. Way too many stairs Room phones don't dial out wifi signal is absolutely terrible.
Everything was very nice a really nice break away
The staff. Inparticular Lisa working on her 21st birthday on Sunday night in the bar.
Relaxing, Central to the town, friendly reception, great service and good breakfast. Dinner was nice but not crazy about the way it was cooked.
friendly staff who cared about their guests. Took care of allergy requirements
Staff were friendly at checkin
Friendly staff, good service, excellent food.
The staff were extremely accommodating with every request. We had 7 bikes and after completing a charity ride, they allowed us to use a spare room to shower before heading back to London. A fantastic place to stay, with great food, buzz and ever so helpful. I would stay there again if I travelled to the IOW. N?A
Comfortable clean room . Being on the top floor away from bar, kitchen noise etc. The breakfast table did not appear to be totally clean. also the room was noisy with excessive sound from chairs being moved.
Staff- helpful and friendly Lots of stairs - no lift
In all honesty could not wait to leave Bed covers covered in stains and blood, carpet dirty with sticky substance on it
I needed to cut short my stay to only 1 night at short notice, Reception very helpfull and understanding, no question of me paying for the cancelled night even at short notice....Very Impressed and will return
made to feel welcome staff very helpful no on site parking
The service and attitude offerered by staff was very professional and friendly. Good atmosphere. Good food - cooked breakfast simple but delicious, best cod and chips I've had for many years in the evening. Few 'end of season' rough edges in room should have been attended to - window sash cord broken, toilet roll holder broken etc. but all minor and didn't spoil stay.
The room,the staff and the menu No Parking
Location excellent - right next to the Red Jet (fast ferry), buses, taxis and in the middle of Cowes main street. Bed very comfortable. Bedroom very quite despite being over a pub with a live band performing The toilet needed some lime descaler or similar (the rest of the bathroom was very clean)
breakfast was great !! the quality of room low ceilings and space not good
The close proxity to the wedding attending and it was a quiet . The restaurant was clean and the breakfast was good. The bedroom was rather small and two people were unable to move around the bed within the room at the same time!
The hotel was conveniently situated for a wedding reception which I was attending.
excellent food, helpful staff bedroom was very cramped
Only an overnight stay so , comfortable room and attentive staff only one niggle - no hairdryer inthe room (or not in an obvious place)
Breakfast was a bit sparse if you didn´t eat meat
Parking was a problem 1st night
Not an hotel , just some rooms attached to a restaurant. Not very professional in my opinion. Internet access only in 2 rooms. Small rooms, small bathroom. Poor communications with customers. Not recommended unless staying at restaurant and planning to drink.
The staff are friendly and helpful, room was comfortable and the restaurant was good. Visitors need to be aware that they cant checkin between 3pm and 6pm, because the hotel is linked to restaurant opening hours.Also, the free wifi didnt reach to the room I was staying in.
No main light in the room, one poor light in bathroom not the best of beds
Excellent food and first class service from staff