|""Clean, friendly staff, beautiful rooms.""||(in 19 reviews)|
|"Everything was great"||(in 9 reviews)|
|"Breakfast was good staff friendly."||(in 10 reviews)|
|"There wasn't trash cans in bathroom."||(in 2 reviews)|
|"The front desk attendant was rude."||(in 3 reviews)|
|"Ice maker in fridge didn't work"||(in 2 reviews)|
|great and room||in 56 reviews|
|staff was nice||in 38 reviews|
|breakfast was good||in 24 reviews|
|nice location||in 19 reviews|
|front desk||in 15 reviews|
|eateries and shopping||in 12 reviews|
|everything was perfect||in 12 reviews|
|bed was very comfortable||in 9 reviews|
|bathroom clean||in 6 reviews|
|clean and spacious||in 6 reviews|
|conveniently located||in 4 reviews|
|ice maker||in 3 reviews|
|residence inn||in 3 reviews|
|clean and very nice||in 2 reviews|
|kinda hard to find||in 2 reviews|
|storage containers||in 2 reviews|
First and lasting impression
Clean and in very close proximity to dining and shopping. With one exception the staff was engaging and pleasant. Surprisingly, parking was ample and well lit. The breakfast bar was able average with a decent variety of foods.
Upon arrival the front desk lady was extremely unfriendly, robotic and cold. My group acted professional and respectful yet the desk clerk seemed pissed off as if checking two guest in highly disrupted her morning. This lady seemed put out we were in her workplace. We arrived as a group with two of our foursome having checked in before us. When we came together as a group later in the day we all shared similar stories of the less than hospitable clerk. We revisited the discussion upon returning to the hotel later in the evening having been greater by a warm and friendly "Welcome back, hope you enjoyed your evening out" by the night clerk. This clerk was the polar opposite of the lady we encountered in the morning upon check-in. It's worth noting three of the four in our group are members one of whom used his rewards points to comp his four day stay. Despite staying for free we all strongly considered canceling our reservations and checking into another hotel. To be clear, we weren't looking to be entertained and I get having a bad day but as a frequent traveler being away from home a pleasant smile and warm greeting by staff does wonders while away from the comforts of home. In fairness the remaining hotel associates were friendly and engaging. The house keepers and maintenance staff seemed to make smalltalk and wished us a great day. Anyone of those individuals would've been a better front desk fit than the unpleasant woman we encountered.
It was close to the highway
sheets were stained and the bedroom suite didn't have it's own room and only one TV in the entire unit
Elevate your travel to Mississippi with the Residence Inn by Marriott Memphis Southaven. Our hotel surrounds you with popular local destinations, including Graceland, Tanger Outlets, Landers Center, BankPlus Amphitheater at Snowden Grove, Memphis, TN and the town of Tunica. We also offer a free shuttle to Memphis International Airport and within a 5-mile radius. Unwind in our spacious, pet-friendly suites complete with fully equipped kitchens, complimentary Wi-Fi, a free grocery shopping service, and plush bedding for your relaxation. Jump-start your mornings at our free breakfast buffet, still serving hot options. Make a stop any time at The Market for snacks, beverages and light meals. To stay active during your extended stay, enjoy a swim in our seasonal outdoor pool, get in a workout at our 24-hour fitness center, or challenge a friend to a game of basketball on our versatile Sport Court®. However you decide to spend your time in Mississippi, journey to comfort at Residence Inn Memphis Southaven.
based on 111 reviews
Policies vary by room type and provider.
Guests with existing Residence Inn by Marriott Memphis Southaven reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Residence Inn by Marriott Memphis Southaven for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Residence Inn by Marriott Memphis Southaven is located at 7165 Sleepy Hollow Drive, 1.9 miles from the center of Southaven. Snowden Grove Baseball is the closest landmark to Residence Inn by Marriott Memphis Southaven.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Residence Inn by Marriott Memphis Southaven.
Yes, Residence Inn by Marriott Memphis Southaven offers free Wi-Fi.
Yes, Residence Inn by Marriott Memphis Southaven offers free parking.
Yes, Residence Inn by Marriott Memphis Southaven offers free airport shuttle service.
Residence Inn by Marriott Memphis Southaven is 5.4 miles from Memphis. Residence Inn by Marriott Memphis Southaven is 11.8 miles from Olive Branch Arpt.
Yes, Residence Inn by Marriott Memphis Southaven is a pet-friendly hotel.
Yes, Residence Inn by Marriott Memphis Southaven has a pool onsite.
Residence Inn by Marriott Memphis Southaven has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.