Heritage Hotel, Golf, Spa & Conf Ctr, BW Premier Collection

The hotel offers a variety of unique amenities, including a golf course, indoor and outdoor pools, a spa, and a conference center. Guests can also enjoy facilities such as a fitness center, sauna, and game room.

Guests have mentioned that the hotel is clean and well-maintained, with friendly staff and peaceful surroundings. However, some guests have expressed concerns about specific cleanliness issues, such as dirty carpets and dated room decor.

The hotel offers a good breakfast buffet and a restaurant with a variety of dining options. However, some guests have mentioned issues with the breakfast buffet, such as cold food and limited serving hours.

The hotel provides free parking, although some guests have experienced challenges with the parking situation, especially during heavy rain.

The hotel's high season is in September, offering a great opportunity to enjoy the beautiful location, amenities, and surrounding area. However, guests should be aware of potential challenges, such as noisy lawn workers in the morning and limited TV channels.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the hotel's pools and spa facilities. Consider planning your visit around the availability of these amenities to fully enjoy your stay.

Some guests reported noise disturbances, particularly near back doors and in the early morning. Requesting a room away from high-traffic areas may lead to a more peaceful experience.

Some guests mentioned that they were not informed about certain fees or amenities, such as breakfast not being included in the room rate. It's advisable to confirm all inclusions and charges before booking.

A few guests reported issues with room cleanliness and maintenance, such as clogged showers and dated furnishings. It may be beneficial to inquire about the condition of the room before finalizing your booking.

The hotel is close to the Shepaug Eagle Observation Area, which several guests found appealing. Consider exploring this nearby attraction during your stay.

If traveling with pets, it's worth noting that the hotel allows pets with applicable charges. Inquire about the pet policy and associated fees when making your reservation.

Some guests found the breakfast buffet to be expensive for the offerings. Consider exploring nearby dining options or confirming the cost and selection of meals before opting for the hotel's dining services.

Guests mentioned being charged resort fees even if they didn't use the facilities. It's advisable to clarify the resort fee policy and any associated waivers before your stay.

Some guests experienced issues with amenities not being available or not being informed about certain facilities. It's recommended to confirm the availability and status of amenities before arrival.