Would you like to save as your currency permanently or for this visit only?
Friendly and relaxed atomsphere and the facilities. Not been able to pay hotel account by credit card.
Cleanliness of the rooms, design, beach access. The staff was also ok, the speak English fairly well and are amiable. This is not really an all season hotel and the quality of the services strongly depends on the number of the clients. We stayed there in April for two days, Friday and Saturday and I think in the first day me and my family (4 persons) were the only clients in the hotel. We arrived at the hotel at 7- 8 o'clock pm and we took the diner at the hotel restaurant. The meal was very basic, the taste acceptable but too expensive for the quality we got. I suppose they opened the restaurant only for us and they cooked whatever they had in the freezer for hotel staff (chicken breast on the grill with mashed potatoes and salad). The breakfast choices were also very limited. I do not recommend this hotel off season unless you travel in large groups.
The web-site didn't indicate that the hotel was one big building-site! The hotel management was very apologetic and upgraded us to a suite. Nevertheless, we checked out the next day since the place was clearly not ready to receive guests. No phone in the rooms, no water pressure, no menu in English etc. When finished, the hotel has great potential but to us it was disappointing.
pool area very good however service re towels and jacuzzi beds inconsistant, proximity to beach good, food good the plummimg is very bad. often low or no water pressure, the bathroom leaks here 6 days and have moved room 4 times and need to move again to day
They do not have a clue of how to run what they call a 4 star Hotel. It is a very poor copy of a decent western Hotel with limited and poorly trained personnel targeting customers who have probably not seen a 4 star hotel before in their lives. The only reason why one would choose this Hotels that there are not many decent alternatives around, which is also the reason why they do not care about their customers returning and it is so badly managed
all good no ////just one staff member let the team down
Room was spaciouse and nice. Food was decent. Jacuzzis were not hot, pools were not heated. All inclusive is not worth the money.
relaxing athomsphere no
Excellent value for money, even though there is nothing around that place. If you want to get away from everything this is the way. Hoter facilities are on a avarage level, however I understand that a lot of work is happening right now.
The rooms were ok and I liked also the sauna (10 leva/person).It was quite cold in the room but they provided a warm air fan. Most of the staff didn't speak english. Breakfast can be improved.The buffet is just for bread, coffee and tea + a continental breakfast.
Very family orientated resort, nice established gardens, clean sea away from the rest of the Black Sea madness. Within 3 metres of the sea 30 years old and showing it - in bad need of renovations although cleanliness could not be faulted
It's a member of a big hotel group. The service is good, and the food is quite various. The most excitied thing is that there is a big waterpark. The location is not good, and the beach is not that good as we thought. The hotel is a little bit out-of-date.