Spring Lake Hotels

enjoyed our stay..convenient location..clean establishment

This is a basicmotel with nothing extra,no pool or hot tub,or work out equipment. It had the hardest bed I ever slept on,and I like a hard bed.It was to hard for me. It was reasonably clean,housekeeping did alright. I will not stay there again,was not impresssed. There are a lot better places in the area. My brother picked this one,he's Army he will sleep on the ground in the woods and be Ok with it. Not for me!

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Location. Breakfast was very good and attended too well by the staff there.

Beds were a little too firm for my liking. Breakfast selection was lacking on 2 mornings of our stay.

Modern, clean, and comfortable. Good breakfast. Comfortable mattress and linens

I wish there were dresser draws to un pack my bags. Closet was also very small.

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It was very clean the rooms was awesome soft pillows. The showers was clean the staff friendly. The hotel actually looked brand new the breakfast was good. Overall the location was excellent i will be staying again soon.

Clean room and fairly easy access. Short drive into Fayetteville and right down road from Ft. Bragg. Never had any issues with parking.

1) We weren't initially given the room we booked. We booked a suite but, upon arrival, they had none, so we had to move rooms day 2. No offer of compensation was made 2) They did not come clean our room on day 3 of our 4 day stay.

Blanket was covered in stains. Ac did not work. Hookers in the hallway. Hallway floors disgusting. Cheated on payment. Charged $69 and arrived to find the rate was $44 but offered no discount. Staff had a smile but that was about it, they were not helpful at all. Oh, and did I mention the stains on the blanket?

When my wife and I checked in on the 27th, we were given room 410, nice and clean but guess what? The AC did not work. The two charming front desk women, stepped up and moved us to room 123, where the AC worked, thank goodness.

Just that the AC did not work in the first room and the inconvenience of have to pack up our 'stuff', prior to relocating to the room on the first floor.

Every staff member was friendly and accommodating. The hotel was very clean and located near many shopping centers and one mall. Also a variety of restaurants in the area. I would highly recommend staying.

No

The pool was small but convenient with plenty of lounge chairs and two large tables. Breakfast was very good and I don't usually enjoy buffet breakfast. Pancakes, scrambles eggs, toast , muffins, cinnamon rolls were very good, coffee, juice and choice of bread for toast.

The staff was really nice

handsome place, seemed newly refurbished, good location with a friendly staff

the only good thing about the free breakfast was the coffee, avoid everything else

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Above average breakfast. I particularly like the non-instant oatmeal and scrambled eggs. Spaciousness of the room.

The only thing I do not like about this hotel is that there are no non-pet rooms. The hotel would have been excellent to me if it has separate pet-friendly and non-pet rooms.

I am not a big air mattress fan so I did not find the bed to be very comfortable. My husband had no problem. The hotel is clean and very easy to get too. Little traffic area and in addition to the breakfast served at the hotel there are plenty of area restaurants. I would stay at this hotel again.

My stay at this hotel was very enjoyable. The staff was friendly and helpful. The room was clean and neat and the cleaning staff were very pleasant. I would stay here again.

The room was clean and quiet

Shower head missing from shower Only one TV remote in room

Staff was pleasant

Took a very long time to check in. No double rooms. Was charged twice for the room and had to call and get refunded.

They have rooms which are accessible without going into the building and dealing with the staff. Too often I find that the staff gets rude with guests easily at hotels.

The bathroom had not been cleaned. There was hair and standing water in the tub. The staff did not offer to move us, they sent housekeeping up. Housekeeping was less than cordial. Then where was a power outage while I was showering.

Staff was nice

Strange odor in room

Staff was professional and helpful. Worked with large groups and still kept the individuals/small groups moving.

Toilet was too low. Felt like I was back in Grade School. Did not expect Handicapped height. But as a short person, when I say toilet too low -- that is an issue.

Clean hotel, friendly staff

Nothing

I have stayed at this location many of times. However my most recent experience was not the best. It was dirty and I didn't feel as if it was cleaned good from the last guest that stayed in the room prior to my arrival.

In my way

Our server at the Bistro was friendly and served us at just the right pace.

No

As someone who has traveled extensively locally and abroad, the carpets were filthy and front desk staff had poor customer service skills.

Just plain dirty

The conditions were such below standards that we didn't stay there...we found another hotel.

Ppl talk Bad about Knights Inn but I put baseball finger thumbs up I rather go there then go anywhere else

Renovations would wake us up.

The night staff and maids were fantastic! Good location for city life close to the mall. Tons of fun movies for free on demand. Comfortable beds. Good water pressure

The two people that seemed to be running it (manager's?) were rude. When i went to check in, the women was on the phone. I waited for her to get off and she seemed to get mad at me for waiting. Also the 2 running it continuously asked when I was checking out like I was unwanted and that they didn't have records.. Also the elevator smelled of drugs (possibly weed) and cigarettes. The 2 running it also hovered over the guests. The man wasn't as bad. Our card keys for the room were cancelled multiple times.. We had to keep going to the front desk to get them fixed. The front desk acted like it was a huge inconvenience for them. Not much on the breakfast. Frozen waffles, cereal, oatmeal. Also there is only on big thing of butter and one thing of cream cheese. Everyone on the hotel used it. The shower had a low bat to where if you are over 5'5" you will have to duck. I will not be staying here again.

Friendly staff, Clean room.

Great staff and friendly staff.

The Hotel is in need of major room renovations. Carpet is dirty and appliances are old and look unclean. Not because the are not clean; but, because of their wear and tear. The owners should invest in this hotel and it would be a great ROI.

Service was extremely friendly and fast. Price was fair and the room was clean and comfortable.

There was an event going on so it was very loud in our room when we checked in. Even after event was over I could hear TV from another room plus lots of noises from outside or air vents that kept us from getting a good sleep.

Front desk staff was helpful and polite. Room was clean and modern.

The rooms r upgraded and they look very nice and clean the staff was polite and the kids loved the pool. They do have a basic breakfast in the morning that ends at 9am . I loved that the pool was indoor so the kids got to swim till 11 which was great for my family and that they had truck parking in back since the kids and i were meeting there dad who truck drives i would stay again

I loved the pool and the room was very nicely done. I liked that their was some breakfast there and the fridge in the room was really nice to.

Front desk staff was very nice and helpful.

Some of the Plumbing had some problems, nothing terrible though.

The staff was very nice and friendly.

It's just an old, 60's style two story row type building no different than a motel 8. Everything about the place says, "this place should not cost me more than 60 bucks, tops." I felt the pictures I saw in the ad did not disclose the true age of the place. When I tried to take my shower there was no hot water. Old things break.

Staff was friendly and room was clean. Breakfast was better than expected.

Not a fan of exterior corridors, but was not an annoyance. There was a person outside begging for money as soon as we arrived. This was not a great start and made us uncomfortable.

Location

starting from the man at the front desk, very rude when I told him we needed housekeeping done, it was done only on 1 if the rooms we booked. He said well maintenance is out there is nothing we can do, he refused to call mgr and when he did it was later

proximity to Hwy 95 wifi and breakfast

We were on the road for several hours on a trip that always seems somewhat stressful due to traffic and our getting older. I choose Holiday Inn because it seems to always be just right. Friendly service a friendly staff all complete the package to make for a pleasant stay. Thank you.

The staff was pleasant and helpful. Bed was comfortable. Great ammenities on site, pretty much an all-inclusive property for a traveler.

Needs updating. Could not connect to wifi. The operator offered to send someone to the room to help but no one showed. The hair dryer did not work and there was no outlet to plug one of the bedside lamps into - why even bother to have the lamp there?

Good location

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Staff very friendly and helpful

Staff were great. Room was very nice and clean

Noise from other rooms.

Breakfast should be later than I AM for us retirees !!!!

A great value given the cleanliness of the rooms and well-run establishment. Great value. It was clear that a lot of attention went into the details of room decoration, maintenance, and operations.

Nothing not to like! Especially for the price, it was a very pleasant stay.

Great staff

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Quiet for the most part considering i didnt check in until 6am

Housekeeping isnt the best, dirty towel was under the pillows bread crums on the floor, and to top it off was rudely awakened 2hrs after arriving bu the housekeeper banging on the door like she was part of the swat team

Nice hotel,nice rooms,friendly staff

The room seemed clean, and the location was kind of hidden (in a good way) off a main road-- very quiet considering its proximity to I-95.

The entire hotel, and particularly our room, had a mildew/cigarette smell. Everything just seemed damp and worn out. Also, hotel decor is usually not great, but this hotel had some of the ugliest carpeting and bathrooms I've ever seen.

Staff friendly and helpful!

Hotel showing use/wear, but still ok.