Experience the Sheraton Springfield Monarch Place Hotel. As Springfield’s largest hotel, we’re conveniently located in the heart of the city, just minutes away from the Basketball Hall of Fame, Six Flags New England, and Eastern States Exposition. Find yourself inspired by the breathtaking views of the Connecticut River. Retreat to our 325 guest rooms, filled with convenient amenities like High Speed Internet Access, ample workspace, and ergonomic chairs. Plus, in-room dining and the Sheraton Signature Sleep Experience make relaxing effortless. Fresh coffee is also on hand to make greeting the day a bit easier. Feel free to surf the web on our computer workstations for complimentary High Speed Internet Access in the lobby. Bring colleagues together at PICKS Restaurant or MVP Pub. Or let our planning staff transform our 34,000 square feet of event space into a memorable spot for a meeting, conference, exhibit, or celebration. Overnight guests have complimentary access to the full-service Sheraton Fitness. We look forward to seeing you at the Sheraton Springfield Monarch Place Hotel.
They overbooked our hotel room; unacceptable.
My room was very clean and comfortable.Staff was very polite and courteous. I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.
The gym and pool facilities were excellent. Good central location. The bathroom sink was taped up, not surprisingly the tv remote was also taped up. The curtain handle was broken.
Rooms were clean and well kept. Resturant down stairs was good food was descent. I found the front desk staff rude and not that personal able. The elevator from the parking garage was broken and the stair well smelled bad.
My room was very clean and comfortable.Staff was very polite and courteous. I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.
The gym and pool facilities were excellent. Good central location. The bathroom sink was taped up, not surprisingly the tv remote was also taped up. The curtain handle was broken.
Rooms were clean and well kept. Resturant down stairs was good food was descent. I found the front desk staff rude and not that personal able. The elevator from the parking garage was broken and the stair well smelled bad.
